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The syncing is disabled due to an error
My dropbox app on Mac(MacOS Ventura 13.4.1) cannot sync any file; I tried the following solutions: 1. Restart the Mac, cannot work; 2. Uninstall the Dropbox and install the latest version, cannot work; 3. Quit the Dropbox, cannot work. It just showed on the Finder(Dropbox):"syncing is disabled due to an error". I don't…
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fileproviderctl crash on Mac OS
I just installed OS 13.6 and Dropbox 183.4.7058 One or both is crashing ever few minutes! Anyone else? Cure? Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞
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Where are the desktop app preferences on my Mac device?
I have seen multiple references to the Dropbox preferences. I've spent a lot of time looking, but I can't find preferences anywhere. Where is that? Here's what I am seeing:
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How to re-add Dropbox to finder favorites?
I've found the new location for the Dropbox folder on MacOS, in my case: /Users/****/Library/CloudStorage/Dropbox. But, trying to drag and drop this folder into the Finder favourites does nothing. This used to work, and I used to have this folder in the favourites. How can you re-add the folder to the favourites? (In fact,…
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Don't know if I have app or not
I am using an iMac running OS 14.1.2. I downloaded the Dropbox desktop app. It shows up in my application folder, and I have an icon in my dock. However, if I click on the Dropbox app icon in my dock, all I get is a regular Mac window that says Dropbox at the top, and includes two files. One is a .url item, and the other…
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Dropbox archive in two locations. Which one to delete?
I have a Mac Studio running OS Ventura 13.4. My dropbox app gives me the option to store my Dropbox folder location wherever I want. I have selected to have it stored in my user folder on my machine: [MyUsername]>dropbox. Meanwhile I have discovered another dropbox folder in Users>[MyUsername]>Library>CloudStorage>Dropbox…
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I can't open my Excel file, as it has two locations on my Mac
Every since I installed the new Dropbox on my Macbook, the list of where my files are stored in Excel has gone wonky. For example, when I open Excel and look at the list of files I could open, the file 'spanish vocab' is shown as being stored here: Macintosh HD/Users/[removed]/Library/CloudStorage/Dropbox/mabword/Spanish…
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Corrupt folders & Sync issues on Mac Monterey
We are currently using Dropbox to "share" lightroom catalogs. No two people are ever in the catalog at the same time . We always wait to the software to catch up ( meaning the double arrows become a green checkmark) . However we are having lots of corruption issues recently and now even some work done in lightroom is not…
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Add Dropbox as a place in Office 365 for Mac OSX
Hello, I'd like to add Dropbox as a place in Office 365 for Mac. I've found these instructions for windows (and here) but the corresponding options don't show up in the Mac version and, unfortunately, I haven't been able to track down any instructions for Mac. Does anyone know how do this? Is it possible? Thanks,…
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Unable to save files from my Mac to Dropbox
Hello, I an unable to save files from my Mac to Dropbox which I have downloaded onto my computer. When I select a file or attempt to create a new one, it just greys out on me and I have to press escape to unfreeze the computer. Can someone please help?
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Desktop App for Mac not working, stuck in "sync," can't access recent files
My Dropbox desktop app (for Mac) hasn't worked since a recent update - I've tried reinstalling Dropbox and no dice. The Dropbox website says I need the Dropbox Update app but I don't see how to install that anywhere. My web browser version of Dropbox is fine but missing recent files that I uploaded into my desktop folder -…
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"There's already a folder or file named Dropbox" upon installing the Dropbox desktop app
I've had Dropbox installed for several years on a Mac but had not used it for a few years. When I tried launching it, nothing happened, so I downloaded a new copy and installed it. With the installation came a pop-up message "there's already a folder or file named dropbox," at which point I either had to rename the…
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Stop Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of…
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Dropbox does not show up in the Finder Side Bar (Apple Sonoma)
Google Drive appears in the SideBar section Locations but DropBox does not appear there Why not ?
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Dropbox desktop app not logging in - MacBook
I recently joined Dropbox and am able to use the web version without any problem However, the desktop app doesn't seem to be working on my MacBook at all. It keeps trying to log in, and the loading wheel keeps turning forever and ever. I have tried uninstalling and reinstalling the application thrice already. My colleagues…
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Saving files into the Dropbox folder on my Mac
when I try to save a document to my dropbox folder on my Mac, it only opens to "contents", which when I open that it is only dropbox technical files, not my files.
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Mac desktop app stuck in Indexing
Hi, I just got a new Macbook Pro and installed Dropbox on there. I selected a few (3) folders to sync initially. These were successfully downloaded (I had put them in Available Offline mode) and the files were there. While the files were syncing, the app was asking me to move the files due to the new File Provider API,…
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Syncing problem on Sonoma 14.1
Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is granted under privacy and security. I tried to restart everything with no success. Any idea?
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How to uninstall dropbox on macos w/fileprovider?
The docs say to contact y'all, but I'm not willing to pay for support to just fully uninstall/reinstall. I need out of the beta, as it's regularly spiking to gigabytes (sometimes up to 17GB) of memory usage, when my dropbox doesn't even have a full gigabyte of data in it. I have no option to exit the beta by way of the…
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MacBook Pro isn't syncing new content.
Hi, I have used Dropbox for a long time to jump between my to computers. It has always syncing so I always got access in the finder on the both computers to the files. Suddenly today it don’t sync to my MacBook Pro and I need to go to the website to download my files. It standing syncing on the Dropbox taskbar all the time…
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Duplicating files locks the file name (Mac Desktop App)
Since updating to Ventura 13.4.1 whenever I duplicate a file, I'm unable to change the name of the file. I can open it and make edits, and I can edit the original file's name, but not the duplicate. When I duplicate to local files, the issue doesn't persist. When I duplicate to dropbox, it won't let me move the file to…
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dropdown menu when you right click - in mac not showing
I've tried relaunching the finder, and it works, only for one time, and everytime I have to copy dropbox link, I have to restart again the finder. Never before has this happen to me.
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How to migrate old folder location to the new one on Mac?
So I'm in the same position I know a few other people have been in, in that since upgrading my Mac, and the OS, dropbox needs to be in users/Library/Cloudstorage/Dropbox. So Dropbox has made that folder, populated it with 'online only' folders, leaving all my files where they were previously. I've just been online with…
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Contextual Menus Exists (Mac OS) - But half do not work
My contextual menus are there, but several options do not work - I've tried everything under the hood, but no success Share (not working) Send a Copy (working) Copy Dropbox Link (not working) Version History (not working) View on Dropbox.com (not working) Make online only (working)
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Dropbox on Mac mini (Sonoma 14.11) keeps synchronising without any effect
Since a few days, my Mac mini (M2 - Sonoma 14.11) keeps synchronising, but without any effect. I other words, nothing will be synchronised. I reinstall de dropbox app, but that was not the solution. Anyone?
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New Mac computer syncs to old folder.
Hello, How can I change which folder is used by Dropbox? I got a new MacBook and successfully integrated everything from the old one to the new one using Migration Assistant. Everything, that is, except apparently Dropbox. The folder "Dropbox" on the new Mac doesn't contain many of the files from the "Dropbox" folder on…
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Does Spotlight search now work on Mac OS?
A problem occurred last year I think due to Apple's new MacOS and Dropbox no longer was fully compatible. We were required to move the Dropbox folder to a new location and that was supposed to fix everything. I was able to continue using Dropbox as normal other than the fact that I couldn't search and select files via…
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MacBook Air won't sync
Recently, my MacBook Air stopped syncing. The dropdown from the menu bar says Syncing... but: 1) it doesn't show the number of files it's syncing, as it usually does, and 2) it's NOT syncing (i.e., there's no activity, no matter how long I wait). My computer is a MacBook Air M2, running Sonoma 14.1.1. I tried…
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continue to backup external drives with a new macbook
Hello, I have just changed my computer. I want to continue backing up my external drives, but dropbox offers me to backup my drives again, it doesn't take existing backups into account. I don't see options to continue with the current backups and it makes duplicates. Thank you for your answers