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Getting an error when trying to share a link
I cant share link to other that cannot connected with dropbox. Its never happened before just a couple days. Its says error for some reason
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I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.
Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
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My access to shared links is paused - how can I resolve this?
I've contacted support but have heard nothing back yet. I have a Dropbox business acount so my file system heirarchy being funcitional is very important. All of my links have been interrupted and are now broken because of this issue. I'd like to resolve it as quickly as possible to provide my customers with the best…
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Getting an error that I've hit the number of invites when trying to add many people to my Paper doc.
A friend recommended I use Dropbox to save and send large file, for a while it was working good but I kept getting limit error meanwhile my account is already upgraded so I shouldn’t be getting limit errors when trying to share file with my recipients. Is there a way to fix this because it’s becoming really frustrating.
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Error message: Unable to unban account
The netball coach asked me to share 4 game videos with her to download and delete but for a very short time I was over my account limit. The link to unban myself does not work, and I've waited weeks (i.e. beyond 24hrs). I use Dropbox all the time and have done so for years without issue. This is the first time I've had…
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Missing database files and they're not in the deleted files page
Having a bad time with Dropbox this morning; I have raised a customer ticket directly with Dropbox, but wanted to check with the Community as well. My primary use case for Dropbox these days is to use it to host my Keepass database that I access from multiple devices, and my partner also does the same. The set up had been…
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People are unable to access the ZIP file I sent them via shared link.
Greetings, I just dropped a ZIP file into a subdirectory of the "...DropBox\Public..." folder. I need a small group of people to access (download) this file as part of my science project. I created a link to the ZIP file via the Copy Link feature (Right-click->Dropbox->Copy Dropbox Link" and sent the link out to my group.…
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My Android photos won't upload to my Dropbox account and now, I can't sign back in either.
Android phots wont upload to drop box. Keep getting "failed fetching latest photos". Tried logging out and logging back in and now its saying "cant connect to drobox. Make sure your online". I don't understand because I am online and connected to the internet.
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"Your Dropbox is full" error when uploading files to a shared folder
Hi. I met someone at a concert and recorded a video of him interacting with the singer, and would like to send the video file to him. He gave me a Dropbox link to upload the video, but when doing so using the Dropbox Android app, I get a notification of "Upload stopped. Your Dropbox is full." Is this referring to MINE or…
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"Can't open file" error for the Microsoft Excel files on my iPad.
I cannot open Excel files on my iPad for the last few weeks. I get the error message: "Can't open file. Sorry, something went wrong and [document] can't open. The error doesn't happen on my iPhone or Desktop; only the Microsoft Excel files seem affected. I'm up to date with iPad software and Dropbox app. I would appreciate…
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"We've interrupted your sharing activity" error when trying to share
I'm trying to share a folder and keep getting the error message: "We’ve interrupted your sharing activity. For details or to contact support, read our help centre article." I've read the article but it's not helpful for next steps because I have no idea which of the issues is causing this error message. I'm on a basic plan…
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"We’ve interrupted your sharing activity." How can I resolve this error?
I cannot share my files anymore. When attempting to I am getting this message below "We’ve interrupted your sharing activity. For details or to contact support, read our help centre article." I have read the help centre article but am none the wiser. Is there anyone here from Dropbox that can help as customer support is…
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Can't share files because of violation of Terms of Service error
Hi I have had dropbox on my computer for years now although I have not been using it for quite some time. I recently tried to share a new folder and got the message: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services…
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My sharing activity was suspended
Was notified that my shared links are no longer accessible. Cleared all my generated links in settings and tried to recreate and got the following error: Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content.…
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Can't share file because files may contain phishing content
I am getting an error message when trying to share a file "Can't share file. we're interrupted your sharing activity because files may contain phishing content." I have received no communication from Dropbox regarding my account.
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Error 400 when sharing file link
I've uploaded an image file. Ensured that anybody with a link can view the image. Shared the link. Anybody that clicks on the link, including myself, is met with an Error 400 "Something went wrong" message when clicking said link. Any insight would be very much appreciated. Link in question: [link removed by moderator to…
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Public links have been temporarily suspended for generating excessive traffic.
I got a notice last week saying my public links have been temporarily suspended for generating excessive traffic. I looked at links, and I don't have very many - and haven't added any new ones in a long time. I clicked the link to remove the suspension and it worked. Then I got the same message again and the link now won't…
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"Public links have been temporarily suspended for generating excessive traffic." Please help!
Helllo I have been receiving emails "your Dropbox public links have been suspended for generating excessive traffic" . Weeks ago I deleted the file and even all other shared folders. Yet I am still getting this message with no way to resolve it other than the suggested "upgrade your plan". Which I don't need the capacity…
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Dropbox says my sharing activity is interrupted when macOS saves screenshots to my Dropbox folder.
I'm consistently getting a "We’ve interrupted your sharing activity. For details or to contact support, read our help center article" error when the (MacOS) screenshot app saves a new screenshot to a Dropbox folder. I don't seem to be over my limit, malware and virus scans are clean. Any thoughts?
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I can no longer open my Microsoft files via my Android mobile app. They throw all sorts of errors.
Please help, I am in a HUGE panic. As of this morning, my Android Microsoft mobile apps no longer open my more than 1000 Dropbox files. I cannot save a newly created Microsoft file to Dropbox either. I have always been able to open and save my Dropbox files in the Android Microsoft apps (i.e., Microsoft Word, Excel , etc)…
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'Something went wrong on our end' when trying to generate a shared link
I keep getting this message and cannot generate a link to share my files. I am using the web version and the desktop version, and keep getting the same error. The files look like are uploaded correctly (shows a green check mark), but I cannot share my files.
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Dropbox isn't allowing me to view or share files on the mobile app/website.
Both on phone app and the website. They show for a second and then say "something went wrong our end" with a dart board graphic? I also can't copy the link to a file from the right click menu or share any files? This is incredibly annoying as I need to send a folder. Thanks for the help.
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My Dropbox app is stuck syncing and indexing files on my computer.
da tre giorni l'app desktop dropbox non funziona più come prima: ha iniziato a fare delle sincronizzazioni massive di migliaia di files, bloccando completamente il mio PC. Anche scegliendo dalle preferenze le cartelle da sincronizzare, risulta tutto molto lento. Alla fine ho disinstallato e re-installato l'app desktop…
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CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source. Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has…
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Wave file playback is broken
on multiple devices... pls fix :)
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'Empty Files Cannot Be Uploaded', but the files aren't empty
Help please! I am uploading a folder from the company server and getting "empty files cannot be uploaded" errors for a handful of them. They are not empty and I can open and view the files on my computer to confirm (all PDFs). I tried copying the folder to my desktop and got even more errors. I did clear the browser data,…
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We've interrupted your sharing activity...
This just started happening yesterday when I was taking screenshots for an article. My screen capture utility is set up to save to my Dropbox. I read the help center article but it doesn't tell me how to solve this problem. I have Dropbox Basic, so I can't contact support. "Help me, Dropbox Staff, you're my only hope!"
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I see a grey X next to my Windows files and they can't be opened after disabling computer backup
Hello! I used to use the backup feature of Dropbox for my computer. Notably, this included my Documents folder (on Windows 10). At some point I turned off the backup feature because I thought I didn't need it any more. I thought this would stop the integration with my computer gracefully, but it seems that now many of my…
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I can't share any files from my Dropbox account (I see that sharing is restricted).
For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dropbox, but there is nothing there related to this issue Since my account is Basic, I don't have many options for seeking help. The chatbot…
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CloudRail - Dropbox - Missing client_id
Over the Easter weekend (Apr-10, 2025), Dropbox apparently made a change that makes it impossible for PimlicalAdvancedCalendar to log in through its CloudRail library. This has worked flawlessly for many years, and no change was made to PimlicalAdvancedCalendar or the CloudRail library (which is no longer supported by the…