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I get a "We’ve interrupted your sharing activity. For details or to contact support" error.
Hi I’m having some issues with Dropbox sharing. When I was trying to share a folder , I received this message: "We’ve interrupted your sharing activity. For details or to contact support, read our help center article." The folder is just a regular project folder I’ve shared before, and I’ve already tried refreshing,…
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Can't share any folders or files
Device Lenovo IdeaPad 5i (maybe 9 months old and bug free) Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) I'm using Chrome browser, but fwiw my Android phone app is v.446.2.4. I'm most interested in getting sharing via browser sorted out, but fwiw I'm likewise having no luck…
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C: drive is full due to Dropbox folder size, error when trying to move Dropbox to data drive
I'm trying to move the Dropbox folder from my Windows 11 PC C: drive to a large SSD D: data drive, but receive a "Some files can't be moved" error message every time I attempt the move, leaving the computer completely full. Help! Background - I recently noticed that photo files were not automatically appearing in the…
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I get an "email taken" error for an email address that's no longer linked to a Dropbox account.
Device Acer Swift X Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Dropbox Plan Basic I intend to change my email address soon, but couldn't find how to do it, so I created a new Dropbox for the new email [...]. Intending…
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I see a lot of selective sync conflicts, after the Windows desktop app randomly logged me out.
Hi, today when I turned on my computer (Windows 11) the dropbox app had logged me out without me doing anything, out of the blue. I logged back in just for the app to start syncing over 2.5TB from scratch, which was already annoying, but the worst part came when out of nowhere a lot of conflicts due to selective sync start…
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Dropbox is still starting up and loading your accounts.
Application Affected Dropbox Device Self-Built Computer with AMD 7950X3D CPU, ASRock X870E Motherboard, Corsair 64GB DDR5 RAM, MSI Gaming X Trio RTX 4090 GPU, 2TB Samsung 9100 Pro SSD as C:\ and multiple additional SSD's and HDDs. Operating System/Browser (if using the web) Windows 11 25H2 / Microsoft Edge 142.0.3595.41…
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"Couldn’t complete share. We’ve interrupted your sharing activity"
When we tried to share a folder we have received a message "Couldn’t complete share. We’ve interrupted your sharing activity". We would appreciate assistance resolving this issue.
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Suddenly can't access files I've been using for years on Dropbox
Word Files saved to dropbox are not accessible as Word documents - Error indicates they may be corrupt. I have to go into dropbox.com to open them. Then must download and make editable. What's going on?
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I see a "Couldn't start Dropbox" error on my macOS 15.7.1.
Application Affected Dropbox Desktop App Max Device M1 MAX MacBookPro Operating System/Browser (if using the web) macOS 15.7.1 Dropbox App Version (if using the app) 235.4.5905 Question or Issue Dropbox will not let me open. Ive tried uninstalling, re-installing advanced etc etc but nothing is working. I recently opted out…
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Error when trying to receive a text message code for 2FA
Question or Issue I logged out of my Dropbox work account, to log into my personal account. After doing this, I tried to re-log back into Dropbox work account. I received the message to do the 6-digit authenticator code. Unfortunately, I cannot do that since my phone was recently replaced and I failed to reload…
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I get an err_connection_refused error when trying to access the Dropbox website.
Using any browser on my PC (chrome/edge/firefox) I continue getting the err_connection_refused error when trying to access Dropbox.com the connection works from other devices (iPhone / iPad) connected via the same WiFi network i tried clearing cookies and browser history but this does not solves the do you have any idea on…
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I get a 'Sign in to a team account' error when I try to add my business account to the desktop app.
Application Affected (Dropbox desktop) Device (MacBook Pro) Operating System/Browser (if using the web) (macOS15.6) Dropbox App Version (if using the app) (234.4.5591) Question or Issue I get a 'Sign in to a team account' error when I try to add my business account to my personal free account.
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The Dropbox desktop app installer gives a "failed to start" error
Hi, recently I received a notification indicating that Dropbox needed to be updated and I attempted to update it however I received an error message indicating that the "installer failed to start." I decided to uninstall Dropbox and did so, apparently successfully, but on attempting the install again I still receive the…
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"Content Not Published - Your post contains invalid HTML" error when copy pasting text on the web.
Device (Lenovo IdeaPad Slim 5) Operating System/Browser (if using the web) (Windows 11, Firefox 143.0.4) Question or Issue I just tried to report a problem on the Web UI. When copying texts from another web window, and after writing the message, I receive the error message "Content Not Published - Your post contains…
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Permissions error when installing Dropbox on Win11 - AppData/Local/Temp/dropbox_errortza10v2w.txt
Please help with perissions error. I uinstalled Droppox now I cannot even re-install. Temporary disabled my antivirus/firewalls.
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All Markdown exports of Paper docs no longer show images
Starting a few days ago, when you create a new document in Dropbox Paper and export it to Markdown, the images no longer appear. This happens because the images in the Markdown file are embedded using URLs that point to the domain paper-attachments.dropboxusercontent.com. The issue is that, as you can verify with any DNS…
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I keep seeing a "Couldn't start Dropbox" error message on Windows 11.
bn.BUILD_KEY: Dropbox bn.VERSION: 233.4.4938 bn.constants.WINDOWS_SHELL_EXT_VERSION: 87 bn.is_frozen: True machine_id: 63673531-f177-4f51-9d84-bceb2836bb9f pid: 24720 cwd: 'C:\\Windows\\system32' real_path='C:\\Windows\\System32' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata:…
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My Dropbox account's sharing was suspended after trying to share a file I uploaded.
Device Redmi Note 13 Pro 5G Operating System/Browser (if using the web) Android Dropbox App Version (if using the app) Chrome browser Syncing Status ("Up to date", "Syncing Paused", "Syncing 3 files" etc.) Question or Issue I haven't used my Dropbox account in years. I'm trying to do some work with ChatGpt on an app I had…
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I have trouble installing Dropbox on Windows 11; I keep seeing an error 2 message.
Hey guys Having trouble installing Dropbox (both online and offline installer) on my Windows 11 pc. Event viewer has the 2 following errors: - DCOM got error "2" attempting to start the service DropboxUpdaterInternalService123.0.6299.49 with arguments "--com-service" in order to run the server:…
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I can't view online-only files after upgrading to Windows 11.
I just upgraded my laptop to windows 11 after resisting for a long time. Now I cannot open any of my dropbox online-only files (especially .jpg and .pdf) and the system says it cannot access those files. If I make available offline, then the files open just fine. Please help. Device Dell XPS 13 Operating System/Browser (if…
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Cannot create links to share files. "We’ve suspended your sharing activity" error.
Hello Support team, I recently tried to share a file from my dropbox account and was unable with the following error message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I removed all…
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Public links have been temporarily suspended
I have received an email (don’t know how to add screenshots on here!?) to say that public links have been temporarily suspended. This was a few days and I still can’t send anything. How do I get this suspension lifted and how do I stop it from happening again?
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Cannot access Dropbox website.
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Getting an error when trying to open documents in various Dropbox folders
Application Affected (Dropbox Folders) Device Samsung Laptop Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) N/A Question or Issue 1. A very large of the files (Word, PDF) in various Dropbox folders do not open. For Word files, i get the foll message: 2. Such files in the…
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My Google Drive upload is stuck and I can't cancel or re-upload my video.
I tried to upload a large video file from my Google Drive, and it started all fine, and i saw the loading bar progressing. But at some point i refreshed the page and the downloading popup disappeared. The file is not uploaded yet, and i cannot cancel the current upload. When i try to create a new google drive upload i get…
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My sharing activity has been interrupted. What can I do?
Il messaggio di errore recita: "Abbiamo sospeso la tua attività di condivisione. Per maggiori dettagli o per contattare il supporto, leggi l articolo del nostro centro assistenza. ", qualcuno sa quale potrebbero essere le soluzioni al problema?
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File version history not working. I get a vague error when I try to check.
Question or Issue Since this morning, the file version history no longer works on any file in my dropbox. The error screen that appears is "Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help…
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'Bad image' error when installing the desktop app on new PC with Windows 11
I have downloaded several versions on the installer for dropbox on a new to me lenovo PC running windows 11 It's a clean W11 install, no previous dropbox installs but I always get the same error when trying to run any dropbox installer .exe (even as as an admin). screenshot of error attached always the same message even…
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Error when reinstalling the Dropbox desktop app on Windows 10.
Application Affected Dropbox desktop (basic) Device HP Z400 Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 224.4.4811 offline installer 64 bit Question or Issue Dropbox kept asking me to update, but when I download the update is say "On your marks..." then the window…
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Apache can't open files in Dropbox anymore
Hi, I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of…