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My sharing recipient is getting an error saying the zip file is invalid.
I've used the desktop app dozens of times to transfer or share documents, but suddenly, my recipient is getting an error message that says the zip file is invalid. The folder I'm trying to share is the one at top. As you can see, the blue icon looks different than the others, but I'm not sure why or what it means. Thanks…
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Dropbox 503 service unavailable error.
I am encountering a 503 Service Unavailable error when trying to fetch files from Dropbox shared links programmatically using the fetch() API in my web application. The same link works fine in a browser, but fails when accessed through code. I have already converted the link to use dl=1 for direct downloads. This error…
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"The server responded with 503 Service" error for shared links.
Question or Issue Hello everyone, I use Dropbox to upload files to different services via HTTP requests. Before that, everything was fine and worked. But, a couple of days ago, I started getting an error from the service "An error occurred downloading file https://dl.dropboxusercontent.com/scl/fi/.../....mp4. The server…
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Persisting "We've interrupted your sharing activity" error.
Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. It is impossible to contact…
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Can't Copy from Dropbox to Google Drive
I'm trying to copy some photos and an InDesign file from a Dropbox folder to a Google Drive folder and am getting an error that says "this file has properties that can't be copied to the new location" and asks me if I'd like to remove those properties and continue or cancel the copy action. I've found quite a few answers…
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Error 500 in Firefox and Chrome when accessing the website.
EDIT: Resolved as of 9:39am EST Application Affected Dropbox account online Device Mac Mini M4 Operating System/Browser (if using the web) OS Sequoia 15.5 Question or Issue: When trying to access my Dropbox account in the latest versions of Chrome and Firefox, it times out while loading and gives me the Error 500 message.…
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"Something went wrong with your team join request. Redirecting..."
Hi! I registered in Dropbox with my corporate account using my company’s domain name. I received an email invitation from colleagues to join the company team. However, when I try to join, I see an error message and cannot proceed. Why is this happening and what should I do? My plan is still free, and I cannot upload files…
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"We’ve interrupted your sharing activity" error when trying to share files
Hi, I am getting the following error after clicking the sharing button I have no idea what happened to it as it has been a long time since I last logged in to Dropbox Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our how can i resolve this issue? Thanks Device HP…
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I see a "This message cannot be found" error when trying to access my post.
Device (Macbook PRO M4) Operating System/Browser (if using the web) (Sequoia 15.2) Question or Issue Hi. Dear Dropbox support team. I posted this message 4 hours ago in search for a help but a post was deleted for no reason. Why? My problem is - I registered in Dropbox with my corporate account using my company’s domain…
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I keep receiving errors after reinstalling the Dropbox app on my PC.
Integration Affected: N/A Device: N/A Operating System/Browser (if using the web): N/A Dropbox App Version (if using the app): N/A Question or Issue I uninstalled because of space issues and used chat GPT to clear out lingering dropbox files because it was all saved to my PC. i went to reinstall and now i get installation…
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Can't share files. "We’ve interrupted your sharing activity" error.
I work for a company that provides healthcare courses (the photos in the presentations may be the issue) but we rely on sending dropbox links to delegates on our courses and I keep getting the following: Can’t share file. "We’ve interrupted your sharing activity" error. For some reason can't share my files anymore —…
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Getting an error when trying to create links or manage permissions for my files
Dropbox Plan Family Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Phone Question or Issue Can't share a link or manage permissions in Dropbox as an administrator yet other team members can.
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Dropbox Access Tokens - How do they work?
I'm currently using Dropbox Access Tokens which expire pretty quickly. I'm wanting to know when I publish my app, which downloads files from Dropbox, how I get a fully working Access Token that won't expire within a few hours. Do I need a membership of some sort for this to happen? I can't be updating access tokens at all…
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Error 0x8007016A: The cloud file provider is not running.
Here’s the full text from the error window in your screenshot: ⚠️ Interrupted Action An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x8007016A: The cloud file provider is not running. File: * Name:…
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Couldn't start Dropbox due to a permission error. What can I do?
My Win 11 Dropbox client suddenly stopped working and I'm now receiving a permission error. I attempted a re-installation but still get the exact same error. Any suggestions on how this can be fixed? The error log is below: bn.BUILD_KEY: Dropbox bn.VERSION: 230.4.8797 bn.constants.WINDOWS_SHELL_EXT_VERSION: 84…
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Can't share files because I exceeded my account's bandwidth limits
Dropbox App Version 438.2.2 Question or Issue The user's account has been banned due to exceeding bandwidth/traffic limits, and they are unable to unban their account through the provided link. When attempting to use the unban feature, they receive an error message stating it's unavailable. Additionally, they are unable to…
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I did an advanced reinstall of my Dropbox app, but now it won't start (Windows 11).
Hi, I'm running a fully-updated Win 11 and had the latest Dropbox desktop app. As I'm in China I run Astrill VPN and have both Kaspersky and Malwarebytes apps for security. Dropbox wouldn't load so, after disabling all services and restarting several times, I uninstalled and reinstalled according to this:…
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Dropbox Sprig Electron View message on Windows when shutting down my computer.
Application Affected Windows shutdown Device HP Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz, 8 GB Operating System/Browser (if using the web) Windows 10 version 10.0.19045 Dropbox App Version (if using the app) 229.4.5197 full version Question or Issue Every time I shut down my computer, it sits and waits for a…
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Cannot create links to share files. "We’ve suspended your sharing activity" error.
Question or Issue: Hi. Please help My any share link doesn't work Thanks Milon
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"Camera Uploads is disabled by your admin" error on iOS
So... i think there is something wrong with my dropbox ios app. It worked fine until about 2 hours ago. I have alread logged out, install/uninstall, power cycle the phone, everything level 1 helpdesk has been done. Yes, i have space, the account is working fine from the notebook. For example the screenshot upload from…
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"Can't upload - your changes conflict with changes made by someone else"
but there is only one user, me. This document hasn't been touched in months. Can someone advise or help fix? Thanks
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My sharing activity has been interrupted for over a week now.
Hi, I've seen lots of posts on this subject, but it seems that the only way for a basic member to resolve is to hope that an admin sees your forum post. There is no reason given why my sharing has been interrupted, so hopefully someone in the know will spot this post and come back to me. #fingerscrossed
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I'm getting a "Can’t save the changes" error when editing/trimming video files on www.dropbox.com.
For well over a year, I have been able to trim video clips straight from Dropbox, replace the original file and download them when needed. I have noticed however, that over the course of the last week, I have been unable to do this, and receive the following error: Can’t save the changes Something went wrong and we weren’t…
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"Installation failed. The Dropbox installation failed to start" error on Windows 11
Dropbox has worked fine for many years on my Lenovo Thinkpad X1, then suddenly stopped working. The link on the start menu became inactive. Starting Dropbox from dropbox.exe directly said the installation was corrupt. I have downloaded the Installer and the Off-line installer and both give the message "Installation failed.…
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"Certain files in this folder can’t be shared due to a takedown request in accordance with the DMCA"
I have a folder with some video lock screens that I made myself back in 2019. Whilst checking that all my links still work, I noticed that I can view the 4 files and play them when logged in, but in private browsing one of the videos is missing saying: "Certain files in this folder can’t be shared due to a takedown request…
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I'm trying to permanently delete some shared folders, but it doesn't recognize me as the owner.
Hi everyone, I’m running into a serious issue with Dropbox and would appreciate any insight. I have several folders and files that I originally created and shared in the past. Now, when I try to permanently delete them, Dropbox refuses — saying I need the owner’s help, even though I am the sole owner of the entire account.…
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Windows Explorer persistent red X syncing error icon next to my Dropbox files.
Hi, we use Windows Explorer to access Dropbox from our laptops. When opening Dropbox in Windows Explorer, I get a persistent red icon like this showing in the Dropbox root folder: I think this hints to a sync problem. However certain folders can be accessed, but others shows the same issue: In the status bar, Dropbox seems…
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Why is my sharing activity interrupted on my account?
Haven't used Dropbox for ages, needing to send a video to an 80yr old friend (taken on my phone today, to show them how to do an easy balance exercise with "wobble foam" aka balance pad. I am getting the Dropbox message of "we have interrupted your sharing". Dropbox won't let me share it to him or get a link to send to…
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My sharing activity has been suspended. What can I do, and why did that happen?
Hello, I'm getting this popup error when I'm trying to join a shared folder. What can I do ? PS: I'm a free user.
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I get an error that I don't have enough space when trying to upload files through the desktop app
I record my podcasts to a external hard drive then upload the raw files to dropbox for my editor to bring into the editing software. My problem is that when i move the raw files to my dropbox app on my mac it says not enough space which forces me to upload the files into the website. that transfer can take 8-10 hours. Any…