Error Messages

After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try after few minutes.. But a

Hi all, I’m trying to remove a member from a sensitive folder who has left the organisation. However when I try to remove them I get a message saying - ‘Member Still Has Access. The member has still got access through a parent folder’ Any ideas how we get around this please?

Ubuntu 22.04 clean install... At start the dropbox trayicon is displaying correctly. After a lockscreen and returning to the desktop the trayicon changes to 3 dots. from the terminal: dropbox status: up to date

Hello, recently, I have been unable to upload small PPTX files that are well below the size limit to our web-based corporate (business) Dropbox account. The message is that it's a "lost connection". However, my Internet is working fine. I have checked my modem settings, Internet settings, Dropbox settings, and everything…

My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…

Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?

Hello! Recently, I have difficulties with using the Dropbox on my PC. It reports: This site can’t be reached www.dropbox.com took too long to respond. ERR_CONNECTION_TIMED_OUT On other devices, for example mobile phone, I still can use it. It seems something blocking the access to Dropbox on my network using PC. How to fix…

Hello, I'm running a PC with windows 8.1. Dropbox has been running fine for years Today I had to uninstall dropbox and when I tried to reinstall it, (after cleaning up de leftovers). I got stuck on a pretty blue logo going around after logging in while the greyed-out Dropbox icon in the taskbar reads "waiting to be linked…

(Win10) I've been having this issue for a month. It pops up every day. I don't see any problem with the filename, it doesn't contain any special characters, and I don't know which file it's talking about. When I click "Go to file" nothing happens. When I try to search the filename on dropbox.com, I got multiple results,…

I have been trying to view a video that was uploaded here but I keep getting the error message "The media could not be loaded, either because the server or network failed or because the format is not supported." I then tried to download the video (using chrome) and it failed, saying that there was a server problem. I have…

I have a Samsung Galaxy Note 1.0 (2014) and want to log into an already existing Dropbox account which I can access from my desktop or phone, BUT....on my Galaxy Note it always shows an error at the top: Please enter a valid email address. I have entered it dozens of times. It doesn't change. I tried disable Dropbox,…

Hello, I was unable to open a document in Dropbox's file explorer. Microsoft Office displays the error message "[Document Name] is not available." I attempted to update Dropbox and double-checked the settings. I discovered that when the documents are set to be available only online, they cannot be accessed. When I set it…

I have a private and a business Dropboxaccount linked to each other, since this I have %USERPROFILE%\Dropbox (Privat)\ %USERPROFILE%\Dropbox (MIT)\ if you only have one account it is simply %USERPROFILE%\Dropbox\ as you can imagine spaces in folder-names breaks many things and makes terminal-usage inconvenient. Therefore I…

Hi, I have a Dropbox account with 2TB of which 6% is full right now. I am trying to copy a folder that only has a couple of GBs and I am getting this error message. What is wrong with the filename "IMG_4474.JPG"? I have copied folders with these type of filenames before and it worked perfectly. I am on a Macbook Pro with…

got the following error ".pdf files are supported but something went wrong."

I can not get into Drop Box and neither can my co worker. Is all of Drop Box down?

I have removed all the members from a folder which was shared before. Even after removing all the members the folder still is treated as a shared folder. The share folder icon is still there. If I want to share a parent it gives an error message : This folder can only be shared as a link because it contains a shared…

I write almost exclusively in Scrivener and have been using DropBox to back up my files for years. Knowing it was in synch, I assumed this was fine when I dropped off my laptop at the Mac store to have it repaired. Today I signed onto DB to download my backup so I could work on it while the other computer was away, but the…

Hi all, please help. I moved my Dropbox folder and now when I try to open a file from File Explorer it says 'directory name is invalid'. Using Windows 10. Can anyone let me know how to rectify? Many thanks James

Error messgage "dropbox requires nautilus to be restarted to function properly" So i restart nautilus. Same popup again. And again and again and again and again.

While trying to connect a PDF Expert this message pops up. Failed to fetch directory content. Please make sure you have permission to open it and check your Internet. I have re-downloaded both PDF Expert and Dropbox to resolve the issue but so far have been unsuccessful.

Hello! I've been dealing with this issue for some time where if someone uploads an m4a file to a folder (in my case they are given a request link), I cannot move it to another folder to organize it. I routinely get the error message "Couldn't move 1 item to [insert name]" and I cannot for the life of me find a solution. It…

Installed DropBox on a clean Windows 10 computer. At one point, was running OK on Admin Account. Will fail to autorun on standard user account (I had an issue with MS creating a NEW account when I wanted local ... I followed How to run an advanced reinstall of Dropbox | Dropbox Help and it still failed bn.BUILD_KEY:…

Hi Trying to transfer some of my Dropbox files by email via My Airbridge, which is a fairly regular event with never any problems.....Until today, did the usual procedure and the message comes back "UPLOAD ERROR connection error !" Any thoughts on a solution folks... I would certainly welcome them. Thanks Doug44

I received an email with the following link: https://www.dropbox.com/sh/23315lmnhjsa1yu/AABDJVQ3OItMbL8_ozkyqfyUa?dl=0 The link can’t be opened and a message appeared ”That didn’t work for some reason’’. I clicked refresh for the page , signed out of dropbox and clicked the link many times then tried copy & paste for the…

Hi, i'm trying to link my engine DJ to dropbox but keep getting "dropbox error" no local source device drive available to sync date to. Please select a drive to use dropbox?

Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:

I have been having this issue where I cannot press the blue button "Save to Dropbox" as usual. There is a notice saying "There was a problem completing this request". I tried to change the password and tried a different browser, an incognito one,... none of them helps. Also, my account still has data space. Can anyone help…

is there an issue with the latest vesion? cant sign in, reset password, tried different versions on android (I save them) none work, I log in and it messages me that theres a problem. it sends a message to my email "did you try to log on, was it you" I say yes. retry.. same problem

Hi Community! Need your help. I'm trying to upload 7 pics for an interview and for the first time seeing this message, but only 3 made it and when individually trying the rest, I'm getting the following error: "Can’t upload empty folder." -- I've tried goggling and not sure why this is coming up. Can anyone help? Thank you…