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Dropbox desktop app won't load anymore on Windows 10
My desk top Windows 10 Dropbox app worked okay until 10 July. It is version 100.4.409. It now says it won' t load because it needs a QT plug in. I have tried uninstalling the app but it won't uninstall. I tried reinstalling the app but that didn't work and I get the message "the installer encountered error message 2. Does…
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I'm unable to upload files through a web browser as I'm getting an error. Can you help?
Hello, I have been trying to upload files to the dropbox since this morning, but the procedure is not successful; the system talks about "connection problems", but obviously the connection is there (otherwise I couldn't even access dropobx!). It's not even a space issue, because my dropbox is almost empty. What can I do?…
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".jpg files are supported but something went wrong."
Two years ago I uploaded my entire engagement photo album to Dropbox. Today, when I tried to view the photos, I get an error message for each image: ".jpg files are supported but something went wrong." I tried this on my phone and got the same message. I have been unable to access the photos for 2 days. Please help! Does…
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HELP HELP PLEASEEEE !Voice recorder cant connect with dropbox to save my file :(
Hello, I can't find the ap to add in at the aplications options at dropbox.... plus I have (attached pictures) those messages when trying. I really need to have that audio file I recorded in Voice recorder app, ald the only sharing option is DRopbox and it doesn't work...any suggestions?? thanks a lot in advance!!
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I keep getting an error when I try to open a word document - Additional permissions are required...
I keep getting the message to Grant File Access, followed by another message in chich additional permissionas are required. reading another post on the subject, restarting the computer does fix it. but this is happening on a daily basis. This is a mac running Mojave 10.14.4 (18E226). I can't seem to find what the pattern…
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The Requested Operation Couldn’t Be Completed error - Dragging & Dropping into Files app on iPad
Dragging and dropping error using the stock files app on iPad OS (13 latest) with the latest version of Dropbox installed. Each time I try to drag and drop a file using the files app I'm greeted with an error message: The requested operation couldn't be completed because the feature is not supported. Any ideas to fix it?…
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Desktop app on Windows keeps asking to make changes to the ****** drive
Drop box running smoothly for the last few months. This last week numerous issues. 1st the icon app in the tray stopped working. If I click on it I get the standard Windows 10 messages which basically says do you want this app to make changes on your ****** drive"? I say yes and nothing. Still no app. The small icon that…
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No Internet connection error after app reinstall - Mac OS Mojave 10.14.6
After the desktop app just said "Connecting," constantly (and showing that it was not linked to a Dropbox account), I uninstalled it and re-installed it. I did it several times, but was never given the option to log in. It just kept saying "Connecting." I followed instructions in other posts on how to delete the…
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Is there a way to save a video from Dropbox to my iPhone's camera roll?
Hi, i'd like to save a video from the dropbox app to my camera roll from my iphone x. These videos were made with an old camera, i saved them on a sd card and uploaded it to my dropbox. Now i want to save them on my iphone via the dropbox app. The preview in the app works very well, i can watch the video even when i change…
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There was an internal Dropbox error, but we can still help you use Rewind
Getting an error when attempting to use Rewind (at any folder level): There was an internal Dropbox error, but we can still help you use Rewind. Contact Support. I've been hit by the "Maze" Ransomware and was hoping I could use Dropbox to go back to before the infection.
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Android App: Cannot Connect To Dropbox. Make sure you're online, or try again later.
Hi everyone, Does anyone know how to resolve this? When I try to open the "File" tab on my android phone it says: "Cannot Connect To Dropbox. Make sure you're online, or try again later." yet when I click on home, it shows all my latest files. I just can't get to my folders and it is driving me bonkers! I cannot upload to…
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Camera uploads has a stuck photo
For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward complete failures to upload. That's NOT my problem, because all my other photos have been and continue to upload just fine. How can…
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Unable to open files with Office Online
When clicking e.g. "Open with Microsoft Online Excel" on a file from the Dropbox website, a loading page shows and then it just ends up becoming a blank page. It used to work, but it seems there's a security policy in the headers on the page preventing communication with Microsoft login services, as the JavaScript console…
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"Can't Connect...check your internet connection" Android error
Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet connection (I've tried it with full LTE bars and with full wi-fi), but it still gives me the message and won't allow me to…
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Can't cut and paste between different documents
Whether on my Macbook Pro or my desktop Mac, I can't cut and paste between different Excel spreadsheets. I've tried using the tool bar options, then right clicking my mouse, to Copy and Paste and finally just Cmd + C and Cmd + V. I can get the area I want selected, but when I try pasting I get the message "Your browser…
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Is there a way to see the upload errors for a large amount of files on the website?
I'm trying to upload a large number (over 5,000) of files. When the upload is finished, the status bar at the bottom of the screen says that there were 4 errors in the upload but when I click on the status bar to see which files didn't upload the browser freezes and I have to either refresh the page or close the tab to get…
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I get an error 429, what is it?
Hi Error 429 is given for all my download links After 24 hours, it still doesn't work error message Too many requests Sorry, this link has been automatically turned off for now. please help
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Unable to open files synced to computer
Hi - I've been using dropbox for a few months now and it has been aweseome - I've got a distributed team of 10 people working across the country - and we've been sharing files on Dropbox without issue until a couple of days ago. Suddnely, and for reasons I don't understand, no one is able to open files. I thought it was me…
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Dropbox Android app can't connect
My Dropbox Android app updated overnight, and I now get a message "Can't connect to Dropbox. Make sure you're online or try again later" when I click on Files in the dropdown menu on the left. However, the Home menu item works. My internet connection is also working fine. Can someone please help advise what I should do to…
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I can't upload DNG files. Can you help?
Hello, can anyone help me ? I want to upload DNG files for mobile Lightroom but it does not work with Dropbox. The same files I sent via mail and it works. Please help me!
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Error (400) Something went wrong. Don't worry, your files are still safe
hi, I got this error 400 when i visited link: [link removed by moderator] anybody has idea? "Error 400 Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home."
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MP4 files won't play on the web. ".mp4 files are supported but something went wrong."
So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know the cause for this?
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Dropbox claiming file is too large
I have an article that is 6.25MB and 3.5GB total space on my account, but when I tried to update the document, I got the following error message: This workbook has exceeded the maximum size allowed for a workbook stored in this location. While the workbook was saved successfully, you will not be able to re-open it later…
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I can't share links due to a DMCA notice. What can I do?
I rectory received this message below earlier today from Dropbox Hi Dropbox User, We've received a notification under the Digital Millennium Copyright Act ("DMCA") from IFPI that the following material is claimed to be infringing: [Removed as per Community Guidelines] Accordingly, under Section 512(c)(1)(C) of DMCA, we've…
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Install .apk from dropbox not possible anymore, "unable to send"
Hi, thanks for your great product! I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me: * compile .apk file on my windows laptop * copy .apk file to dropbox-folder on laptop * open dropbox-folder on my android-10 smartphone * click on .apk…
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I'm getting an error when trying to download files from a Transfer, what can I do?
Hi all. I've been having some problems receiving large transfer files from a fellow Dropboxer. He originally sent one 20 gig file, which was well within his limits for his account, but I couldn't download it. I got half of it down, and it just quit giving me an error message (error 79). He then broke up the file to it's…
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Connection problem related to resuming after sleep in combination with VPN
Hello, Using my laptop with Windows 10 Pro v10.0.18363.815 I noticed a connection problem related to resuming after my laptop went to sleep, using Dropbox v97.4.467 and a VPN (ProtonVPN currently but I tried with NordVPN as well and the behavior is the same). The situation goes as follows: * My laptop has an active VPN and…
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Why am I getting a "Can't save" error message when I try to save a scanned doc?
I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the…
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deleting folder from dropbox but not every device
I want to remove a large folder from dropbox to save space. I have copied it to my computer files. When I delete it from my dropbox account I get a message "do you want to delete X from all devices. I do not want to delete it from all devices (my computer) only from my dropbox account. How do I get a file out of my dropbox…
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I'm getting an error when trying to upload a file. Can you help?
I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during the day it can be slow so yesterday I figured it was because the internet traffic was high I got the errors so I got up at…