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Camera uploads has a stuck photo
For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward complete failures to upload. That's NOT my problem, because all my other photos have been and continue to upload just fine. How can…
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Unable to open files with Office Online
When clicking e.g. "Open with Microsoft Online Excel" on a file from the Dropbox website, a loading page shows and then it just ends up becoming a blank page. It used to work, but it seems there's a security policy in the headers on the page preventing communication with Microsoft login services, as the JavaScript console…
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"Can't Connect...check your internet connection" Android error
Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet connection (I've tried it with full LTE bars and with full wi-fi), but it still gives me the message and won't allow me to…
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Can't cut and paste between different documents
Whether on my Macbook Pro or my desktop Mac, I can't cut and paste between different Excel spreadsheets. I've tried using the tool bar options, then right clicking my mouse, to Copy and Paste and finally just Cmd + C and Cmd + V. I can get the area I want selected, but when I try pasting I get the message "Your browser…
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Is there a way to see the upload errors for a large amount of files on the website?
I'm trying to upload a large number (over 5,000) of files. When the upload is finished, the status bar at the bottom of the screen says that there were 4 errors in the upload but when I click on the status bar to see which files didn't upload the browser freezes and I have to either refresh the page or close the tab to get…
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I get an error 429, what is it?
Hi Error 429 is given for all my download links After 24 hours, it still doesn't work error message Too many requests Sorry, this link has been automatically turned off for now. please help
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Unable to open files synced to computer
Hi - I've been using dropbox for a few months now and it has been aweseome - I've got a distributed team of 10 people working across the country - and we've been sharing files on Dropbox without issue until a couple of days ago. Suddnely, and for reasons I don't understand, no one is able to open files. I thought it was me…
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Dropbox Android app can't connect
My Dropbox Android app updated overnight, and I now get a message "Can't connect to Dropbox. Make sure you're online or try again later" when I click on Files in the dropdown menu on the left. However, the Home menu item works. My internet connection is also working fine. Can someone please help advise what I should do to…
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I can't upload DNG files. Can you help?
Hello, can anyone help me ? I want to upload DNG files for mobile Lightroom but it does not work with Dropbox. The same files I sent via mail and it works. Please help me!
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Error (400) Something went wrong. Don't worry, your files are still safe
hi, I got this error 400 when i visited link: [link removed by moderator] anybody has idea? "Error 400 Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home."
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MP4 files won't play on the web. ".mp4 files are supported but something went wrong."
So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know the cause for this?
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Dropbox claiming file is too large
I have an article that is 6.25MB and 3.5GB total space on my account, but when I tried to update the document, I got the following error message: This workbook has exceeded the maximum size allowed for a workbook stored in this location. While the workbook was saved successfully, you will not be able to re-open it later…
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I can't share links due to a DMCA notice. What can I do?
I rectory received this message below earlier today from Dropbox Hi Dropbox User, We've received a notification under the Digital Millennium Copyright Act ("DMCA") from IFPI that the following material is claimed to be infringing: [Removed as per Community Guidelines] Accordingly, under Section 512(c)(1)(C) of DMCA, we've…
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Install .apk from dropbox not possible anymore, "unable to send"
Hi, thanks for your great product! I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me: * compile .apk file on my windows laptop * copy .apk file to dropbox-folder on laptop * open dropbox-folder on my android-10 smartphone * click on .apk…
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I'm getting an error when trying to download files from a Transfer, what can I do?
Hi all. I've been having some problems receiving large transfer files from a fellow Dropboxer. He originally sent one 20 gig file, which was well within his limits for his account, but I couldn't download it. I got half of it down, and it just quit giving me an error message (error 79). He then broke up the file to it's…
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Connection problem related to resuming after sleep in combination with VPN
Hello, Using my laptop with Windows 10 Pro v10.0.18363.815 I noticed a connection problem related to resuming after my laptop went to sleep, using Dropbox v97.4.467 and a VPN (ProtonVPN currently but I tried with NordVPN as well and the behavior is the same). The situation goes as follows: * My laptop has an active VPN and…
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Why am I getting a "Can't save" error message when I try to save a scanned doc?
I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the…
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deleting folder from dropbox but not every device
I want to remove a large folder from dropbox to save space. I have copied it to my computer files. When I delete it from my dropbox account I get a message "do you want to delete X from all devices. I do not want to delete it from all devices (my computer) only from my dropbox account. How do I get a file out of my dropbox…
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I'm getting an error when trying to upload a file. Can you help?
I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during the day it can be slow so yesterday I figured it was because the internet traffic was high I got the errors so I got up at…
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"This computer is already linked to a Dropbox account" - except the desktop app seems not to be
I have had DB free installed on the same 5 Xubuntu machines for years. From before the time of the 3 host limit, so they have been working fine. Now, I suspect after some updates, the db client is starting and does not seem to be linked to an account. So, It starts the browser and then tries to launch the web based link…
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Files Blank when opened
Hi All, I had restored a previous version of my Scrivener file back in January due to a syncing issue. In January when I restored my file I could open it up, and all my data was there (the restored version was from November). I just opened this same Scrivener file today, and everything is blank. For those familiar with…
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How do I fix the 'Couldn't load content' error for viewing PDF files on iPad?
Hi! I'm getting this error on select pdfs stored in Dropbox when I try and access from my iPad. File is accessible via iPhone and Desk Top on the same network without any problems. Thanks!
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Suddenly, I can't open my online-only Smart Sync files
I have been using Dropbox without issue for years, and Smart Sync seamlessly since December. Suddenly today, when I go to open files from a folder that I have not used in months, I am getting an error that the file does not exist when I try to open it. I can see the file in my dropbox folder on my computer. I can see the…
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Oops Something went wrong
Dear Sir/Madam, I am uploding a video file which is 2.66GB I have tried to upload it by using the upload button and the drag & drop option in the Chrome Browser on Acer Chromebook. The upload is nearly completed and I get the message "Oops something went wrong - Connection Lost" I tried to upload the same file 4 times and…
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Shared Links not working on phone but they do work on computers
I am trying to share a link from dropbox. It works on computers, but on various devices, phones and tablets, it does not work. I have tried with different people and everyone says the same thing. Error 404 Page Not Found shows up. But it works perfect on computers. Any help would be appreciated.
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"files are supported but something went wrong" when previewing all my files.
i see this error message for everything not only .pdf this problem aslo apply in .mp4 , .mp3 , .docx and this is screenshoot >>
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Joplin can't synchronize due to false positive
Dear Community, I'm using Joplin application in replacement of Evernote. Joplin allows synchronization target selection and I chose Dropbox to host my notes. Unfortunately, Joplin complains about Dropbox errors since weeks and I still cannot solve them as it looks like Dropbox returns false positive: it flags several…
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Can't view or download any file using ANY web browser
Wow always use the desktop client or android. But on web browser Firefox, Chrome or Edge, all in private mode I cannot preview OR download any of my files.
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If I can, how do I fix the Access is denied error message?
Over the weekend I installed the May 2019 update to Windows 10. For the most part, it's been fine. The only issue I'm having is with Dropbox. Every time I log into Windows on my home desktop, I get an error message from Dropbox telling to look at a .txt file. I've looked at it and here's the error its giving me:…
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error moving dropbox
Hello I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again". Tried this advice, didn't…