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"Couldn't Save Content Please check your internet connection and refresh the page." Safari iOS
I download a lot of PDFs. I use iOS Safari. Half the time, I have no issue saving to Dropbox, but the other half of the time, I get the following error: "Couldn't Save Content Please check your internet connection and refresh the page." My workaround has been to use Save to Files where I have Dropbox linked, but this is,…
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"www.dropbox.com refused to connect."
A classical case of Dropbox website working on every device in network, except a single PC. But, sadly, even with all the support on other similar topics, I couldn't connect to the website. I have tried using different browsers, turning proxy, antivirus and vpn on and off, using different DNS servers and removing the…
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Message: Too many files... when downloading
Hi I am downloading several folders from my Dropbox and get a message (translated): Tried to pack to many files. First I got it when I chose several folders, and that is understandable. But after a while I get this message when trying to download a singel folder. I thought it might be a hickup in the browser so I restarted…
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“Couldn't Load Preview.” error for photos on my iPhone 13 Paper app
No images will load in Paper app on my iPhone 13. All works fine on my Mac computer using Safari . The message is “Couldn't Load Preview.”
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Dropbox on Fedora Silverblue 39
I'm testing Fedora Silverblue 39 currently, and the Dropbox experience is not great. I installed the latest version of Dropbox from Flathub, launched it and signed in without issues. But as soon as I closed the settings, I couldn't reopen anything. Relaunching the app just open the folder in Files. I tried installing the…
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Error when opening a Dropbox shared folder on iPhone
Hi, I've shared a Dropbox folder with a friend and it opens ok on his PC but when he tries to open it on his iPhone he gets this error message, "Unable to access strictly necessary cookies. The website might not function correctly" I'd be grateful for any advice on why this is happening and for any ideas on how to solve…
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Trying to install the desktop app on Linux Mint but I'm getting a pop-up error.
I have a brand new installation of Mint I'm trying to install Dropbox. I have Dropbox running on 2 other machines. I downloaded dropbox_2022_12_05_amd64.deb. When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)". I installed libgtk-4-1, but still get the…
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File request keeps giving me a "the following characters are not allowed" error.
Has anyone gotten an error message when you want to send a folder to request files? I am getting this but I am not using any special characters at all!
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How to upgrade to Dropbox for macOS on File Provider?
I've recently purchased a new Macbook Pro (Apple M3 Pro, running MacOS 14.5) and installed Dropbox. However, it shows that I'm not eligible for the version on File Provider which causes me issues with accessing files that are only stored in the cloud. My other, older intel-based Macbook Pro with the same OS has everything…
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We’ve interrupted your sharing activity because you tried to share a file that may contain malware
I have the Dropbox Advance account and I got this notice from Dropbox yesterday: Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. I never got any email to get this resolved. I have been trying to…
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Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to the internet. This may take a moment. * No VPN * No Firewall * Home Network * Fully updated Dropbox The thing that is baffling…
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Can't copy a Dropbox folder to an external drive when using Mac OS
When I try to copy a Dropbox FOLDER to a SanDisk 1TB external drive, I get the message, "The operation can’t be completed because an unexpected error occurred (error code 0)." However, I have no problem copying an individual FILE to the drive. I'm using a Mac with Sonoma OS14.5. Any ideas on how to solve this?
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MacOS Finder errors
I'm still having the same problem despite following your instructions in ticket #23327492 The MacOS FINDER app often freezes, causing transfers between folders to stall. This results in the need to either "relaunch" or "force quit" the Finder application. This only started happening after I allowed the MacOS system folder…
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Dropbox app won't start after removing File Provider
I broke Dropbox. The file provider on my Macbook (12.7.4 Monterey) was consuming all the CPU and the laptop was extremely hot. So I followed Internet instructions to remove Dropbox and iCloud from file provider, uninstalled and reinstalled Dropbox. But the new install won't start because of the missing file provider link.…
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I see an error on the desktop app that some files can't be synced due to being used by another app
Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.
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"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach files using Dropbox mobile, Dropbox isn't much use to me. I tried restarting my Android devices but that did not fix it. I…
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Error Code 0x80070185 when trying to open a zip file on Windows 11
Edition Windows 11 Pro Version 23H2 Installed on 5/24/2024 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0 Have a DB Business account that allows for downloading 100GB individual files. Tried multiple times to download a 79GB .zip file when i logged into the web interface. The file kept…
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We can't share any files due to supposed phishing content
All day and without exception when I try to share any file or folder associated with my Business Dropbox account I get the following error "Can’t share file. We’ve interrupted your sharing activity because your files might contain phishing content." No idea what this is about and can't seem to find a fix, or even reply to…
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Square box in photos tab in the mobile app on Android
Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rotates in the Square & that's it. All my files are there & the what's normally in photos are there to upload. Happening on my 2…
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'Can't complete the action' error when trying to edit documents
Hello. I've been editing several documents and I added some text over but now I can't remove some of the texts. I tried with several documents and some of them are working and some are not. It's displaying this message: " Can't complete the action. Something went wrong. Please try again. I tried several times and different…
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'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem.…
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Cannot create a new folder when using the browser.
This pesky bug still roams the dropbox community... When I start to create new folders, I get the same error daily "Cannot create new folder" 90% of the time I can create the first folder without issue. The second I go make my second, third or forth folder, I get the error over and over and over and over. I have to wait…
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"Files in this folder are being used by Windows Explorer, so they cannot be synchronized" error
There is 1 file that cannot be synchronized. The synchronization problem shows that "Files in this folder are being used by Windows Explorer, so they cannot be synchronized. Please close the file to resume syncing". I tried closing all folders, restarting my computer, and restarting Dropbox, still unable to sync
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Cannot move a folder to another folder on Finder- Mac
Hi! I am having trouble when I try to move a folder from my desktop to another folder on Dropbox in my Finder window on my MacBook Air. It says Error-36. I have tried multiple suggestions I've found online and nothing works. I am able to open the contents of the folder and move each item to the new folder, but I can't move…
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Recipients of my link are getting an error - how can they gain access to the content?
Hello, When people click on my link in my marketing e mail, an error page appears . How can I do to allow people receiving my link to have access to it ?
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Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. Ran Check Disk on Windows Can't think of any other solutions. Please help.
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Bug - "unable to sync" a file that is in an ignored folder.
I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devices. However, there is a file in that ignored folder that continuously throws an "unable to sync" error from my desktop app.
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Cannot Move Certain Files Between Folders on Same Account
My organization uses Dropbox for organizing and categorizing our photos. We import the photos into our Media Inbox folder, then I tag them and sort them into their appropriate subfolders. Occasionally there will be certain photos that just can't be moved to the subfolder once they've been tagged, but I can't figure out…
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Excel files don't open on my phone even if when I allow access.
Recently, after I open my excel file from Dropbox, it prompts me to "Microsoft Office Integration would like to access to the files and folders in your Dropbox". I Key "Allow". But it does not open the excel file. Please advise.
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My files are not downloading, and I tried different browsers too, and the apps.
Hello, I have saved around 85 GB of data on Dropbox but now when I try to download the file it shows an error message like error while downloading, contact admin or couldn't connect to the server. Please help my files are essential to me, and this is happening for the second time, I even tried using different browsers and…