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Ubuntu 24.04.1 - Nautilus Dropbox failed to install
Actual Dropbox runs just fine but got a new package upgrade. Error while installing : Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some…
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I see a runtime error from DropboxUpdate.exe every time I boot my Windows 11 device.
I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer: Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe R6030 - CRT not initialized I've already tried uninstalling and reinstalling Dropbox, twice.
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I tried to move some folders back to Dropbox and they got corrupted during the process.
I moved 2 subfolders from a shared dropbox folder to a folder on my desktop. Not long after, I moved them back to the dropbox shared folder and trashed the desktop folder. I did not turn off my laptop but instead, I just closed it. This was around 7pm 9/18/24. At 6am this morn, they did not appear in the shared dropbox…
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"Dropbox for macOS on File Provider is now ready" but I don't want install this.
Hi I'm on macOS 14.4.1 and Dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready", but I don't want install this update. Is there a solution to stop receiving this message without having to install the update? Thanks
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I'm getting an error when clicking on the "Add to Dropbox" button for shared files.
I am receiving emails with files shared with me from a client. However every time I click on the button in the email "Add to Dropbox" I receive this error and I am unable to access the files.
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Error when trying to access my files on the website
Dropbox emailed flagging I was over my free limit. After logging in, I was planning to delete some photos. Unfortunately I can only briefly see the photo grid, and then the screen changes to a sleeping dog on purple cushion. I've reluctantly upgraded my storage, but the error remains. Any thoughts on how I can access my…
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Many team members can't see on their desktop app the files I've moved, or they get an error.
Hello. I use the web version of dropbox (www.dropbox.com) to organize files. Many of my team members prefer to use the DESKTOP version of drop box and open files through File Explorer. Many of the files that I've "moved" or reorganized via the web version cannot be seen by my colleagues who use the desktop version. Can…
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My public links have been banned - what does that mean?
Hi, My account says I have created too much excessive traffic. My public links were suspended and when I clicked on the link to unsuspend, it says I have been banned???!!!! I don't even know what any of that means!! I'm just trying to share my wedding pictures that my photographer sent to me. I have no idea how to use…
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All of the sudden I can't attach files from Dropbox in emails
For some reason, I can no longer attach files from my Dropbox folders. When I go to attach a file and click on Dropbox it now only brings up recent history. It has always pulled up my entire folder system but now I can't see them. I use a Macbook Pro and this is the case with both Mac Mail and also Outlook. The Dropbox…
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My shared file no longer opens; I keep getting an error that it doesn't work.
Attempting to open a file sent to me by the company ¨Happy viking¨ of my English text book and it worked up until today where i attempted to open it and it did not open, stating there has been an error and there is a photo of some dog and a bowl. not sure what to do, have contacted the site i bought it from but they…
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"Can't share file" error is not allowing me to share my files
Recently I stopped being able to join shared folders and when I share my folder I got this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.". I've been using this Dropbox account for…
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"Couldn't share folder" error when trying to share a folder with some users
I created a shared folder and I was able to add 30+ members but then when I try to add certain users I get an error message saying “couldn’t share folder”. I sent an edit access link to the same user and it still asks them to request permission. When I try to accept the request I get the same error message.
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I sent a password protected link to view files to a colleague & got a verify identity message.
I sent a password protected link to a colleague for her to review the files in that folder. When she clicked the link, she got a message that dropbox needs to confirm her identity. I have pasted the snip she sent me below. Is this legit multi-factor authentication thing or some phishing stuff? If it is legit, does she put…
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File size zero bytes for online-only files on Apple M3 (Silicon)
I need to see file size in my Dropbox folder in my Mac. I just moved to a new Mac with M3 Pro (Silicon) processor and for online-only files it shows zero bytes. On my intel processor Mac I see the file size for each file correctly even if they are online only. Is this a bug on M processors? How to fix it? I followed this…
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Image uploads - Suddenly capped at 400?
I work with several hundred image files at once. I’m using my iPad Pro which has plenty of storage. I went to upload 852 image files (something I have done regularly for years using the Dropbox app) to my Dropbox this morning and the app on the iPad is telling me that there’s a cap of only 400 images I can upload at a…
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"File cannot be accessed by the system" error message on my Windows device.
I have a paid account from Dropbox Plus. When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. This happens with all of my jpg and other photo files. I have been able to access all of these files in the past. It's only since I moved to Windows 11 that this has started. Any…
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Sharing was suspended due to a violation of Dropbox's Terms of Service
Hello, I've been having trouble sharing a file or folder: Can’t share file or folder. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I was in holiday this last 6weeks, didn’t done almost anything with my…
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"Couldn't Load" error when accessing a file through a shared link
When accessing a file via a shared link, we are getting an error: "Couldn't Load Something went wrong on our end" with a link to a Download button, but nothing downloads. Any idea how we can fix this please? Thanks.
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Why is Google blocking Dropbox when trying to open an Excel file?
Access blocked: Dropbox’s request does not comply with Google’s policies ****@gmail.com Dropbox’s request does not comply with Google’s ”Use secure browsers” policy. If this app has a website, you can open a web browser and try signing in from there. If you are attempting to access a wireless network, please follow these…
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"We couldn't open (insert file name here). Wait a bit, then try again" when opening file on Windows
The subject line captures the error that I am receiving anytime I attempt to open a file stored by DropBox on my PC through the File Explorer. I have tried various media players, VLC, Windows Media Player Legacy, Windows 11 Media Player, 5k Video Player (which plays virtually any extension) - And these are all Mp4 videos,…
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Shared link from client "temporarily disabled".
This has happened to me twice now! I'm a video editor and a client has shared 300GB or so of footage with me via their Dropbox, in 3 folders of 100GB or so. I copy over the first folder to my Dropbox. I then try to open the second link and it tells me: "Link temporarily disabled This can happen when the link has been…
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Problems when using IDM to download a big single file on Dropbox
Dropbox has major serious problem with download manager especially IDM. The problems that I faced when downloading a large file (let's say around >3GB) are listed below :- 1) It will download only with one connection, not the usual 8-16 connections like from other sites. 2) The download speed is capped to 30Mbps while I…
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Our .zip files are incomplete after downloading and they throw a "file is invalid" error.
Hello Everyone, Let me begin by saying I have read through another thread on this very issue. Here is the link to it: https://www.dropboxforum.com/t5/View-download-and-export/Problem-opening-a-compressed-Zip-File-from-dropbox-getting-error/td-p/61135 The most recent posts to that thread are from 2021. In it there is…
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I'm getting an error when sharing a link, why?
Trying to share this link but the error comes up - the files are all there??? Suggestions? Error (400) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. [Removed as per Community Guidelines]
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We're seeing a "Something went wrong" error every time we access our shared links.
Whenever me and my two friends try to use our own Dropbox accounts to create a link to share files with friends, and anyone clicks on that link in both Chrome and Firefox, we are met with the following error message: "Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified.…
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Not receiving verification email, so I cannot share files
I've tried changing email, I've tried adding the contact, I've received the welcome to drop box email, but I cannot receive the verification email. I am trying to share a time sensitive file so if someone on the customer support team could reach out to me to resolve this issue it would be greatly appreciated. Pretty…
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'Something went wrong' error when looking to upload files for Creative brief
I am working with a creative agency that has an online briefing/booking form, as part of that briefing form, there is a dropbox link giving the option to upload any supporting documentation/assets for the brief. When I click that link however, it simply takes me to a link with a picture of a dog stating 'Something went…
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Err_connection_refused error on multiple web browsers
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making…
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Why can't I upload my files to a shared folder? Getting a message that my storage is full
Hello, I have gotten a link to join a shared map in dropbox. The person who shared it with me said there should be enough space to upload my files. I think he is a paid user. I use the basic plan so I only have 2GB. When I upload my files I get a notification that my storage is full and can not upload more. But I am…
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Why am I getting a message about files being deleted from my account?
I received the notice below. It seems that 10 days ago, a lot of files were deleted, but I didn't delete anything. Why did I receive this? Hi MrMisterman1, You recently deleted 36438 files from your Dropbox account. If you want these files back, you can still restore them until 11/2/2025. After that, they’ll be permanently…