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Constant "Permission to update" request on Windows
Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?
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Stuck "Indexing..." on macOS 14.5. I've tried everything.
Even before an upgrade, I was stuck on either syncing or indexing endlessly. Currently my comp is just endlessly "indexing..." at the bottom of the app menu. I've uninstalled and reinstalled many times, this has been a problem now for over two weeks. I've logged out, I've tried "fix permissions" and "fix hardlinks" several…
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".pdf files are supported but something went wrong"
Hello, i'm having the same issue. This is only happening in one office. If i try to open the same link in another office, it opens. This affects all pdf files. I can open all other sites. I've compared the ip settings and the dns settings are the same. Incognito mode makes no difference.
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Error 404 Server remote no found
I have an expired token so to get a new one. I try with this code but i have the error Error 404 Server remote no found. I use https://api.dropbox.com and https://api.dropboxapi.com with the same result. Dim _command As String _command = "https://api.dropboxapi.com/oauth2/token " _command += " -d grant_type=refresh_token "…
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Dropbox app won't install, it fails with an error.
Hi Folks, Moved from work MacBook back to personal Now dropbox will not install and I am getting an odd error - see screenshot below Can't reach anyone to help either ... although that is suggested Any thoughts? Appreciated in advance, Luke
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I get an error when sharing a folder, why?
Hello, I am encountering an error when trying to share a folder, I can't find any answer in the forum or on the website, and I cannot find any contact for Dropbox assistance... I want to share a folder with a colleague but I receive an error message: "Impossible de partager le fichier - Nous avons interrompu votre activité…
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Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error. I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest version from the Windows Store and low and behold, this issue has come up again! I've been through every single community post…
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A Pages file will not upload back to Dropbox
I have a pages file in Dropbox that I downloaded in order to edit. I saved that file and am trying to upload it back to Dropbox and I get a "failed upload" error every time.
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'In order to use Dropbox, you must download the proprietary daemon' shows up whenever the PC starts
Hello Team, On Ubuntu 16.04 every time I start my PC, I'm greeted by the message 'In order to use Dropbox, you must download the proprietary daemon'. Availing any of the options available on this window doesn't prevent this window from surfacing the next time the PC is started. All the required dependencies/libraries seems…
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"Something went wrong" error when searching for files using Firefox
I have been experiencing for already a few weeks (if not even more) problems with the search function in the website. Any attempt at a search always returns the following: I have been searching in the forums and I have not been able to find posts reporting problems. Dropbox status seems all green, so this does not seem to…
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error code: banned_member
error code: banned_member) got this error - so can't use dropbox??? What now? THanks RB
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Cannot view Excel files created on Windows 10 PC from a new Windows 11 PC and vice versa
How do I view excel files in my dropbox that were created on a Windows 10 PC on my new Windows 11 PC and vice versa? Here is the error message when trying to access an excel doc created on my Windows 11 and trying to read on Window 10 PC.
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I get a "permanent failure" error when trying to access a database on my mobile device.
Hope someone can assist... I need to open a file to access the newest database but when I attempt to, I get a permanent failure. I have cleared the cache, cleared memory, uninstalled the app from my mobile device, (Pixel), reinstalled and I still receive the error message. Any assistance would be greatly appreciated.
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Error code: banned_member when trying to upload content.
Got this error - error code: banned_member Trying to upload some video files to share - now deleted them and left for 24hrs - still showing - error code: banned_member
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I can't send files. "Error creating transfer. Please try again."
Every single time I try to send files from my dropbox to someone else, the message "Error creating transfer. Please try again." appears. So I thought it was the file size, Nope. Same message even with a 1gb transfer attempt. I tried turn on and off my computer, nothing. Tried clearing my data and cookies, Nothing. EVEN…
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Dropbox is pausing uploading files with error message "Make sure your internet connection is stable"
I am the admin for my organisation's Dropbox account and my colleague is currently unable to upload a file (a video file that is 263,132KB) which I believe is within the bounds of what we are able to upload and store on our account. The upload starts off fine but then pauses with an error message stating: "Uploads paused.…
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problem opening documents in dropbox app on laptop "word unable to read this document"
Hi there I have one dropbox account for work purposes. After working perfectly, I'm now having issues with the dropbox app on windows laptop. Error message: "word is unable to read this document. It may be corrupt. Try one or more of the following: open and reapair the file/open the file with the text recovery converter".…
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Dropbox app on Windows 11 not launching and it gives errors when trying to uninstall/reinstall
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages). I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller.exe file (in Client folder) is corrupted. Installing Dropbox (without uninstalling) does not work either (error code…
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"Installation failed. Please try again" error on Windows 10
Hi there. I had to uninstall Dropbox on my machine with Windows 10 and downloaded the Dropbox app and executed the DropboxInstaller. After a few minutes saying "Installing Dropbox...", I get the error "installation failed. Please try again" without any more information. I deactivated firewall and antivirus but the error…
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I see a "NetworkError when attempting to fetch resource" error and I can't access Dropbox.
Hello. I am having issues logging into my Dropbox account on one of my PC’s. I know the password because I can log into Dropbox on another computer. It will not log me in on that one computer, not on the website and not on the app. I used to have Dropbox installed on that PC, but when Dropbox stopped syncing files…
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Unable to un-ban account after sharing a link
Shared a folder link with 4 vid clips in with a few friends, have used Dropbox for years, no issues until now, and banned?
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"Something went wrong" every time I try to open Dropbox.
For 2 days now when ever I try to open Dropbox, I get an error screen that says "Something went wrong. Don't worry your files are still safe and the Dropbox team has been notified." This is day 2 and I need to get to my files. What's going on???????
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I can't upload videos or photos to my iOS mobile app; it says "check network settings and try again"
i just upgraded my Dropbox to the paid version, and cannot upload any files or videos on the Dropbox app on iPhone. It keeps saying "Couldn't upload. Check your network settings and try again." I've restarted my phone, logged out and logged back into the app, I've cleared the Dropbox cache, killed the app and restarted the…
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Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps. Why am I getting this popup and should I say yes?
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I received a link from a customer but getting a message that the email or password is incorrect
I am not familiar with Dropbox, but I received a link from a customer of mine, but I try to open the file, but I have to log in via my email, but I keep getting the message that the email or password is incorrect. I also have an account created at dropbox but that doesn't work either
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Dropbox desktop app indefinitely syncing and giving an error that permissions can't be fixed
The dropbox app keeps syncing files, but the internet bandwidth is not used. It is stuck at "updating files". I already went to fix permissions, and it gives an error, saying the permissions cannot be fixed. I should contact support. I gave permissions to the app, unlocked etc. It is just constantly syncing nothing. Please…
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Why do I get a notification that my iPhone is locked when plugging it in to sync files and photos?
When I plug my phone in to my Windows 10 PC to sync my photos, I get a notification that my device is locked and to unlock it. I am getting super frustrated as I have reset the network settings on my iPhone 8, reset the location and privacy, restored the whole phone, changed the auto play settings on my computer, turned my…
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Excel files all open as corrupted files
Hi. I have a large amount of excel files stored in my dropbox..... Yesterday they opened and worked ok, but today, they all generate an error when being opened which reads..... "Excel cannot open the file '<filename>.xlsm' or <filename>.xlsx because the file format or file extension is not valid. Verify that the file has…
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Error creating transfer. Please try again.
i am unable to share my uploaded file (document)
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'Syncing is paused while a file in this folder is open. close the program using this file', why?
Hello, I have added dropbox to my desktop but it keeps coming up with 'Sync issues', when I clock on the issue it says 'Syncing is paused while a file in this folder is open. close the program using this file.' However, I don't have anything open. I have restarted my laptop, uninstalled and reinstalled the app, logged out…