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My Windows desktop app is stuck on "Reconnecting to the internet. This may take a moment".
Dropbox is showing "Reconnecting to the internet. This may take a moment". I need a solution for this. I tried everything- Internet Connection Issues Firewall or Antivirus Blocking Dropbox VPN or Proxy Interference (Though when i turn on vpn it starts to sync but only for a minute) Dropbox Server Issues (Dropbox in my…
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I'm getting a "Can't sync Dropbox account" pop-up after upgrading to Dropbox Standard.
I recently upgraded my account to Standard. Since then, I there is a constant irritating pop-up from Dropbox which says "Can't sync Dropbox account". It says that some files are being used by other applications. But I've closed everything. Even rebooted - TWICE. It's still there! Won't go away. BTW, when I upgraded, there…
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I'm getting a message stating "DropboxUpdater will not open in a future release of macOS".
New Macbook here, upgrading from a 2019 Intel-based system; used Migration Assistant and everything seems fine. I'm getting a bunch of these warning pop-ups: Support Ending for Intel-based Apps This version of "DropboxUpdater" will not open in a future release of macOS. Learn how to update to an Apple silicon version. I…
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I sent a referral to my mom, but it's been marked as ineligible
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
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"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
I have tried multiple days to share a folder. Could you please allow sharing as no malware found.
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I can only upload 1 photo at a time from my iPhone; Dropbox tells me to check my network settings.
Have been using dropbox (488.2) to manually upload select photos from my iphone 14 pro (ios 25.6.1) to my imac and macbook for almost 2 years. its been working without issue until today. if i select more than 1 photo the upload fails and says "couldnt upload check your network settings and try again" i cleared cache,…
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Dropbox is trying to back up my old external drives from the start on a new Mac device.
I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
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Can't update the Dropbox app past v254.4.2518 on Windows 10, error code -1073741819
I'm on Dropbox 254.4.2518 on Windows 10 and I can't update to any newer version. Every time I manually try to install a newer version, it fails with error code -1073741819 and the message "Installation failed with an unknown error." I've tried installing multiple newer versions using the standard installer, the full…
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Fix: Dropbox Finder extension (online-only files/Right-Click Menu) permanently disabled on macOS
Hey all, I've been beating my head against the wall for a week now trying to figure out why my Dropbox Finder extension wasn't working. I don't have File Provider and really didn't want to set it up, plus I'm apparently not a candidate. I'm not sure exactly what caused this state. It was either a recent update or some…
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Dropbox MCP Server returining 401 OAuth access token has been revoked with Claude
I have a user who is getting a 401 unauthorized message for a Dropbox Connector connection, we have already removed the connector, disconnected and reconnected both from claude and dropbox's side and are still getting the error. Failed to authenticate. API Error: 401 ("type":"error","error": ("type":"authentication_error""…
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I can't restore my 51GB folder; I see a "not enough space to access…" error.
I'm trying to download a folder containing three short films I made over 10 years ago (there may also be some publicity material, I can't remember). The folder was created in 2013. I missed the emails from dropbox about deleting my folders but when I did see them, I went back into my dropbox and I managed to restore and…
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Sharing file results in "You've hit the limit of invites for today. Try again later."
I have not been able to use DropBox for months. I consistently get this error message whenever I try to send a file. I've used this service, without issue, for years—and now it's completely unusable. For clarity, this happens on my first attempt to send a file. The only way this error makes sense is if my limit of…
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Quick Actions Error: "WebGL not supported on your browser" (v246.4.3513 onwards)
Hello, I had been using the quick actions on screenshots seamlessly for months. But since the latest update, it shows an error saying "WebGL not supported on your browser". I know my GPU is old, (nVidia GE Force GT 730), but WebGL works perfectly fine for all other apps, and had been working just fine for Dropbox…
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I get a "Couldn't start subscription due to invalid input" error while upgrading to Dropbox Plus.
Hi there, Hoping someone can assist with this error issue. Am trying to upgrade from Basic to Plus due to hitting storage limits. When I try on Chrome/Safari/Incognito on desktop or mobile, I get the following error after attempting to purchase the monthly plan: Couldn't start subscription due to invalid input. Card…
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How can I get rid of the "your credit card has expired" banner once and for all?
How can I forever close "update your credit card" banner. Send me an email one week before my account expires. Keeping a banner up for five months in annoying. A little x sign on the left does not work.
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Dropbox will not allow me to copy any Dropbox links, for any file
I am running the Dropbox desktop app on Mac OS. Every time I try to copy a Dropbox link, it either fails (if I use the right-click menu) or tells me I don't have permission (if I use another interface, such as the app dropdown menu). The same error occurs on the web interface. I have also tried rebooting my computer to no…
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Dropbox Daemon error on every boot on OpenSUSE Tumbleweed
The OS is opsnSUSE Tumbleweed Linux, and the desktop environment is KDE Plasma 6 under Wayland. Dropbox has been working flawlessly for years. However, this week I get a constant request to update the daemon on every boot. I have uninstalled the 3 distro provided packages that use the daemon, the daemon was installed per…
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My sharing activity has been interrupted for more than 24h
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Getting an error on the website that my files cannot be viewed because I am offline
When trying to view my files I receive the message that they cannot be viewed because I am off line. I am online logged into my account. Also the help chat does not work. Any help out there? Thanks
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My Dropbox account says it's over its space limit, but I don't have any large files.
Hello, I'm getting a message that I can't upload files to Dropbox anymore because I'm over the Basic storage limit (2 GB). My files do not reach this capacity, according to a quick calculation I'm actually at around 0.008 GB. No one else on my team is reporting this issue. What is going on? What do I do? I saw Backup files…
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Getting error 535887868 when installing the Dropbox desktop app on a Windows 11 computer
I can't get Dropbox on my Windows 11 computer to connect to the rest of the network. No one else at my company is having issues with syncing, so I know it's my computer. I've tried reinstalling Dropbox and using the offline installer. I've tried turning off my firewall during installation. I've tried uninstalling the app.…
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Getting an installation error with code 1073740791 on Windows
Hi there, I saw other users also had this issue. I uninstalled Dropbox from my PC and am now trying to reinstall it. No matter what I try, I get the following: I've tried all different things from the web and advanced install and all.. Nothing works.. Any ideas???
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Error when trying to open or edit MS Office files on the website
I was in the middle of editing a document when suddenly an error occurred, and I could no longer edit it; it suggested I open a new tab to edit the document. When i opened a new tab, I got this error, "Sorry we ran into a problem. Please try again." I kept refreshing with the same document, no dice. Turns out my entire…
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The QR code has been deactivated for one of my Dropbox files; how can I obtain a fresh one?
QR code has been deactivated for one of my Dropbox files; how can I obtain a fresh one? Thanks in advance for any help you can render! Regards, David
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Installation error with code 1073741795 on Windows 11
I have been using Dropbox successfully in my W11 Dell Notebook for few years. Suddenly Dropbox stopped working. I have uninstalled it and tried to install it again. Nightmare! Cant install it and get the 1073741795 error code in every attempt. I have tried builds 266.3.3789 260.4.3183 260.4.2926 240.4.8493 of course using…
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Getting a "Can't share file" error due to phishing content?
Hi everyone, I’m running into a frustrating issue and hoping someone here has experienced this or knows how to fix it. When I try to share a specific file from my Dropbox, I get a popup error that completely blocks me. The exact message says: Can't share file We’ve interrupted your sharing activity because your files might…
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I get a 1073741795 error and the Dropbox app can't be updated to build 260.4.XXXX.
Hello everyone, I am having problem in updating my Dropbox Desktop version from 258.4.3749 to 260.X.XXXX: the installation of the new build can't be completed. After few seconds appears the error code 1073741795. My laptop is very old: I am running W11 23H2 obtained through an installation with Rufus and my CPU is an Intel…
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File sharing blocked due to phishing
Won't let me share my own files due to apparent phishing content? I need to copy and share links to my folders and files in order to share to clients and I keep getting an error message saying you have interrupted my sharing activity. Any help would be appreciated to get my account unlocked from sharing files please.
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The Dropbox desktop app can't connect to the internet for users in Kazakhstan.
Hello, I am experiencing a connection problem with the Dropbox desktop application on Windows 11. The Dropbox website works normally in my browser, and I can sign in to my account and access my files online. However, the desktop application cannot connect and shows the following message: “No Internet connection. Your…