Desktop

Syncing Dropbox with local PC
I recently purchased a new computer and am trying to get my Dropbox files on my local computer. Some are there but not many. How do i activate the download/sync process?
Dropbox backup to external hard drive
Hi dropbox community, I’m recently doing a backup to my external hard drive with dropbox backup. However, today when I log into the same account on different computers, the highlighted button seems to be missing. Can anyone point out why and how to re-enable this function?
Why is Dropbox using over 250 MB of my PC memory while I have no files?
I do hope that someone can answer my question, as this is very disturbing. Why is Dropbox using over 250 MB of my PC memory while: 1. I have ZERO (0) files stored 2. I have logged out 3. this is cloud storage only, no files are ever stored on my computer What exactly did Dropbox place in my computer of 224.9 MB in size???…
Files take forever to sync from one Mac computer to another
I often (attempt to) use dropbox to transfer files from my laptop to desktop computer. Some days this simple process takes far too long. I just placed a simple 500k file in my laptop dropbox. The file says synced in dropbox. 17 minutes later in my desktop, the file still is not in my drop box which also says synced. I have…
Stable Build 190.4.6383
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Added messaging during plan changes for certain quota and add-on restrictions. Fixed in this update: * Fixed an issue where the onboarding video overlay would vanish before…
Dropbox notifications popup window is partially off screen; cannot access preferences
Dropbox popup window is partially off screen; cannot quit Dropbox. In Windows 10, in the task bar, I click on Dropbox icon in the task bar notification area and the Dropbox window pops up with the upper half off screen, so I cannot quit Dropbox or access any Dropbox settings, search, open Dropbox folder on local computer…
Dropbox app is not opening after Mac and Dropbox update
i updated dropbox app and updated my mac both to the latest version then after that dropbox app refused to open , i tried deleting it then downloading an older version of the app but it still didn’t work, also i tried to download the latest version again and when it was downloaded there is no folder attached to the app to…
Beta Build 191.3.4892
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
How do I respond to a file request using dbxcli?
How can I respond to a file request using dbxcli? I don't have a GUI on the server that I want to send the files from.
How do I stop the Dropbox from moving my Downloads, Documents and Desktop folders into the app?
How do I stop the Dropbox app from moving my Downloads, Documents and Desktop folders into the Dropbox folder ? When I updated the Mac app it moved the dropbox folder into 'locations' set up links for Downloads, Desktop etc and moved all my Mac folders into the dropbox folder. Can undo that function so that my usual mac…
I can't delete pdf files on Windows 11 (home version)
I have been cleaning up my Dropbox files using Windows Explorer. I have 12 individual pdf files that I can not access or delete.
How to stop Dropbox from opening automatically on my Mac?
I've tried to follow the instructions that were provided to @Walter on 2/6/23 to disable automatic Dropbox start-up when I open my Mac. When I click on the Dropbox icon at the bottom of my screen, I get the file folders that I've set up, not a page that has my Profile initials. Where do I locate the Preferences? Thanks for…
Accessing .paper files from desktop app (Windows and Linux)
I have dropbox installed on both my Windows PC as well as on my Linux notebook. I am looking for the .paper files but cannot seem to find them anywhere. The only place I can access them is through the browser or on the mobile app. Can I access them through my file system?
I copied my Dropbox content from an old device. Why do they get re-synced on the new device?
I just moved 80 Gbytes of Dropbox folders and files (not that much really) to my new computer. First I copied them to an external hard drive. Then I installed the Dropbox application on the new computer. Then I copied all of the files from the external hard drive to the Dropbox folder on my new computer. Six days later…
Empty dropbox in the file explorer whereas files are visible in the web browser
Hi, I belong to a dropbox folder which is shared between different users, to share files. I have Edit permission. When logging into my dropbox account through a web browser I can see this folder, the subfolders and all their files. I have installed the Dropbox desktop app into my PC (Win10 Pro) and logged with my…
Why do my tags disappear when I set my files to online only?
Dear, i have installed dropbox app on 2 macs, i have sync my box and i have used colored native tags system on first mac to tag some files with custom tags. It was correctly replicated on second mac. So i switch all my files in "only online" mode and i lost all my tags. If i restore "local mode" it appear. Why? can i use…
Finder colour codes now seem to disappear when a file is online only
So it would seem that when I now make a file online only, the finder colour code associated with it disappears. Is this deliberate, because for me it's an absolute disaster? I use purple, for example to signify that a file is uploaded to my client's server. Very often I work on jobs that create many files that are shared &…
Pinning Dropbox to Taskbar
How do I pin Dropbox to my takbar? No matter what I try it will not add and then connect for use.
Zip Folder Downloaded from Dropbox 'is invalid'
Hi there, I've just encountered an issue where by a large-ish zipped file i am trying to download (about 4GB in size) cannot be unzipped / extracted even though it appears to download successfully. Anyone encountered something similar? (For context, Dropbox had been working fine for me previously, as I use it exclusively…
Beta Build 191.3.4870
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue in Windows setup where clicking Go to Dropbox folder didn't open the folder. * Reduced sync error notifications due to user feedback. Download Windows Standard Installer Offline…
Unable to manually move Dropbox folder to users/[user]/cloud storage
Hi, We have two identical MacBook Pro systems and need to keep them synced. In order to do this properly, we need the Dropbox folder to be located in the same location on both systems. One system has installed the File Provider version of Dropbox, which moves the Dropbox folder to users/[user]/library/cloud storage. The…
Can't log in to the Dropbox site or app
Problem: cannot log in on my new machine at all. Secondary problem: because I can't log in, I, a paying customer, cannot request support. Because it requires login. Steps: - Using my new computer (win 11, new laptop opened for the first time today, all windows updates current) - Install Dropbox app - Login directs to my…
My backup is stuck on the last 1% of syncing
I have a backup that is stuck on the last 1% of syncing. I have paused and restarted the sync, restarted my computer, cleared the dropbox cache, and cant figure out why it wont finish. Dropbox support is telling me it's because certain filenames are formatted incorrectly so those files affected won't sync. Problem is, I…
Syncing issues on a new Apple MacBook Air - "syncing is paused while a file in this folder is open"
Hi I have setup my new Mac and setup dropbox and the app has been synchronising for days - it has 1,200,000+ files left to sync and seems to be stuck. Looking at "sync issues" there appear to be a dozen or so "syncing is paused while a file in this folder is open. Close the program using this file" errors. The files and…
Where do you find the "Viewed Links" folder from the Mobile App when using the desktop website?
On my phone, I can see an area called "Viewed Links" and it shows me the folder that my friend shared with me via a QR Code. I can access everything inside her shared folder when on my mobile app. I cannot find a list of "Viewed Links" when logged into Dropbox on my desktop. I can forward the QR Code link from my phone…
Dropbox status icon not displaying for only one file
I have been using Dropbox for several years without incident -- to share files between several Macs. Yesterday, however, I saved a file to Dropbox that is not displaying any status icon in the Finder. The file is available on all the Macs that I sync with, but there is no icon shown on any device. I've restarted the Macs…
Personal folders & files to be available on one device only
Hi. I have one Dropbox account and each of my laptops (1 at home two at work) have Office 365. My personal files (created at home) are available on my work laptops. I need to make these files to be accessible ONLY at home. How can I isolate them please? Thanks, Peter.
No syncing on Mac OS Sonoma
Hi, the synchronization of Dropbox doesn't work after the upgrade of operating system SONOMA 14. how can i resolve this problem?
File details not viewable in Windows 11 File Explorer
I have Dropbox version 152.4.4880 installed on a Windows 11 (21H2 Build 21000.739) desktop. I have "Dropbox system extension" ("store files as online-only to save hard drive space") enabled on that PC . When I go into the Dropbox folder via File explorer and examine a folder customized for music I see zero details in the…
Error on Mac that a folder is locked
I'm using the Dropbox app on my Mac. It consistently reports the error on the .Trash folder that it's locked and so can't sync. But I can't find a way to unlock it. What can I do? Thx

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