Desktop

'There was a problem completing this request' error when trying to share files
On Windows PC, sharing a file or folder is not working with the following error message.
my computer backup doesn't show on my mobile device
Buonasera Sul mio smartphones Note 20 plus non riesco a visualizzare nella applicazione dropbox "i miei file" la cartella di backup del mio laptop Dell Vedo altre 2 cartelle dei miei altri 2 pc ma no quelle del Dell Potete per favore aiutarmi? --------------- Good evening On my Note 20 plus smartphone I cannot view the…
Accidentally moved a shared folder to another shared folder, how do I move it back?
Hi Somehow I did a drag and drop of one shared folder into a private folder. How would I remove it ?
Shared folders not visible on computer after update
Hello, I have a premium Dropbox account. The architecture of our Dropbox is as follows: S |_ A |_ B |_ C etc. S is a team folder. Members of S can see all the folders in S on their computers. The rest of the staff only have access to certain folders in S that are shared with them based on their needs. Note that we are all…
Cannot update to Dropbox for macOS Sonoma on File Provider
Hello. I'm on a mac (Sonoma 14.1.2). After recently reinstalling dropbox following the advanced reinstall instructions I am unable to (re)update to File Provider. I get the following p[ersistent message: "We can't move your Dropbox folder right now. Something went wrong on our end..." I previously had updated to File…
Never stop syncing, no tick marks on folder, no dropbox menu on right-click
Hi all. Anyone experiencing the same issues with me? 1. My dropbox NEVER stopped syncing. I have no idea which files are being synced (downloading or uploading). It's been like this for weeks. 2. My dropbox folders have no tickmarks indicating synced or the blue icon indicating syncing. 3. There is no dropbox menu when I…
Please help me stop an automated upload-process. It began after linking my new Laptop.
Hello, Yes ... although this email is about Storage Space, as you will see below; there are good reasons I will NOT upgrade yet! Why? Basically because, important issues about transparency and trust have been damaged! 1. My name is GraemeH. 2. I’ve had my 'BASIC account' for quite a while. 3. I was already planning to…
File under the ignored folder still cause sync issue
So, I have a folder named "Dropbox\!dev" within Dropbox directory where I store all my codes and programs. And I recently started using Visual Studio 2022 and it produce a lot of files under "Dropbox\!dev\.git and "Dropbox\!dev\.vs.". Problem is, when Visual Studio is running, dropbox gives warning that it can't sync some…
Unable install Dropbox in my new Dell AIO with UBUNTU 20.04LTS
I just bought a Dell Optiplex 7400 All-in-One with pre-installed OS UBUNTU 20.04 LTS. I tried to install dropbox which is a must for but unable to do so. It says: "trouble connecting dropbox servers - may be your internet connection is down or you need to set your http_proxy environment variable" I tried the solutions at…
64 bit Dropbox
Can we have a 64 bit version of dropbox please DropBox
Saving File Error Messages Using Adobe Audition
Does anyone have a resolution for when getting an error message when trying to save a file directly to Dropbox from Adobe Audition? I used to occassionally get an error message that said "An error occurred when saving file to disk. The destination may be full or no longer available." And most times, after I attempt the…
Moving files/folders to online-only doesn't do anything
All my files are currently on sync'd to my laptops. However I would like one laptop to have most of the folders set to online only. I've used the Manage Hard Drive Space tool, but it doesn't seem to do anything. It says it's done. but the files are still on my laptop. I wondered if I had to manually remove the files, so I…
Problem accessing dropbox in the MacBook terminal.
Is anybody having some similar problem? I'm using MacBook Pro Mac OS Sonoma version 14.1.2. Everything works fine in finder but no in terminal.
Can I avoid Dropbox for macOS on File Provider on my new computer?
I have dropbox v189.4.8427 on my Imac (catalina OS). If I get a new Imac (M3 chip) can I still use my current version of dropbox? I'd rather not update to the newest version of dropbox (Dropbox for macOS on File Provider) as there seem to be issues with it.
can't delete dropbox filepath from Windows Explorer
I'm having an issue with trying to uninstall Dropbox from Windows. While I was able to correctly remove the application from Windows using its uninstaller, it did leave behind this weird "dropbox" file path in Windows Explorer. However, whenever I try to click on the file path, it just gives a "location is not available"…
I reinstalled the desktop app on my Windows 10, and now I have two Dropbox folders on my device.
I accidentally interrupted reinstalling the Dropbox app on my Windows 10 desktop while I was trying to deal with sync issues. As a result, I am now in the following mess. 1) all my files are visible and up-to-date at dropbox.com 2) they seem to be replicated in a folder called Dropbox(Old) on my desktop 3) there is an…
Right-click no longer works
Yesterday, Dropbox worked fine: when I right clicked on an item in the Dropbox folder on my Mac desktop, an array of options popped up, including one for creating a Share link. Today, that right click doesn't work and no options pop up. I know this question has been asked/answered before here, and I've read the prior…
Heaps of my files seem to have been corrupted... what do I do?
Heaps of my files in dropbox seem to have been corrupted, Help what do I do? How can I get them back, please? This is what the folder looks like. Thanks in advance. Clare
Added a file to Dropbox but can't find it online or when I try to import it to a 3rd party app
I have saved a movie file in a folder on my computer that is in Dropbox. Why can't I find the file when I try to import it into Adobe Premiere Rush, or why can't I find it on dropbox.com?
Recently Changed Files aren't...recent.
I'm baffled as to why when I look at the dropbox app's list of supposedly 'Recently Changed FIles' NONE of them are recent;y changed files. Right at the top of the list are often files I'd totally forgotten I'd even got in dropbox! How come this list seems to be totally random files from my dropbox storage and certainly…
Beta Build 191.3.4950
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Can new files in a network folder automatically update and sync to other devices with Dropbox?
We are trying to update a DropBox folder with any new files that appear in a Network Folder. From the Website we have uploaded the file location and it has created a new folder in the Drop Box location. Really what we want to happen is that When a file/doc is put into the Network folder it will then Synchronise with Drop…
macOS File Provider version – How to "revert" a folder to not be offline
I've set folders to "Make available offline" but I see no way to "revert" those folders to the default state of the files being downloaded, but can be removed if space is low. The only thing I found that worked was to set the folders to online-only, then re-download the files. There has to be a better way to do this…
Edit text files
Dropbox newbie. How can I edit a text file through my Google Chrome browser, Dropbox web page?
Are Adobe applications compatible with Dropbox?
Hello. I am wondering if anyone can point me in the right direction? I'm looking for an alternative to Adobe CC Sync which is being switched off in February 2024 and I'm considering Dropbox as an option. I know there are many potential issues syncing Adobe files across different transfer protocols. E.g. Microsoft OneDrive…
Cannot find the dropbox.cache folder
im trying to clear the cache of my dropbox folder, current stuck with over 400gb of system data with all files set to be online only. Ive followed the guides online to locate the dropbox.cache hidden file within the Dropbox folder but the only hidden file that shows is the .dropbox file. Any ideas on how i can access this…
Lightroom Classic (Mac) Catalog Folder Structure broken through /Library/Cloudstorage change - help!
I recently updated my Dropbox library to the new structure (I believe) required by Apple and this has caused a breaking issue on Lightroom Classic on Mac because of the path structures have changed Old: /Users/cd/Dropbox/Pictures/Lightroom/2023/2023-12-16 New:…
Selective sync not working, can't sync folders to the app
I just got a new computer (Mac) and when downloading the app it asked me to select folders. I only selected a couple thinking I can update this later. However I can't figure it out. Following the Selective Sync article ( https://help.dropbox.com/sync/selective-sync-overview) it states click on Preferences and then the Sync…
Can't install Dropbox on Mac
I've repeatedly tried troubleshooting with different ideas on the web but I don't see a case like this - after downloading the dmg Dropbox installer from the standard dropbox installation page, it opens up normally, and I double click on the Dropbox icon to install it, but then my Dropbox app is unresponsive and keeps…
Dropbox still opens files in ignored folders
I have a folder inside Dropbox that I'm trying to use for some hobby C++ development using MS Visual Studio I followed the process to have Dropbox ignore the temporary build folders (like /x64 and /.vs) In Dropbox I can see that this did indeed stop Dropbox from syncing any of the files in those ignored folders However,…

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