Desktop

Dropbox Backup says its backing up my files but I can't get them online.
Not sure if I've put this in the right category but anyway. I recently updated dropbox as well as my mac and it started to re-backup my whole macbook again. Once it was finished I realised that, wherever it backed up the files to, I couldn't access it online or make any of the files on my computer available online only or…
"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Please restar DropBox" it also provides an error link which I saved. I tried restarting computer with same result. Erased app and…
Problem sharing files. Once I email the document, no one can open the links.
I am trying to send a word document with links to files I've uploaded to my Dropbox. The links work when I read the document on my computer but once I email the document, no one can open the links. I've emailed to myself and I can't open the links from the attached file either. This is the error message I get: Error (400)…
Unable to move Dropbox folder from users to C drive as I'm getting an error
I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the location of my folder, ive tried just about everything from unistalling to manully moving, please help me Thank you
Stable Build 197.4.7571
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
How can I change all the files from having grey cloud icons to green tick icons?
Bi-directional syncing between External HD and Dropbox
Hi folks, I'm trying to create a system for myself where I have a two-way sync between my storage on Dropbox and my main external hard-drive, connected to my home desktop. I also use two laptop computers for work (teaching) and for performance (music), and these activities overlap a lot. I use Dropbox to good effect across…
Issues with connecting to the desktop app - permanently stuck on Starting...
Our current configuration for our organization's dropbox is as such - we have one dropbox account which is shared with multiple individuals and is typically logged into on the desktop dropbox application by multiple computers throughout the day. For whatever reason, our ability to access the desktop dropbox app stopped the…
Dropbox app does not start on my windows 10 computer
Dropbox stop syncing my files and I downloaded the normaller installer but that did not start after I double clicked it. I then downloaded the offline installer but that does not start either. I even run it in admin mode and deactivated my antivirus as well. I followed the advanced setup that was refered to in another…
Why can I only back up specific folders?
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.
Issues when I'm updating a zip file's contents using the desktop app. "System can't find path"
Ok - I have used dropbox for many years to store files that i share content with friends. I just had a request saying that some of the info in one of the zip files I have shared needs updating. I have done this before - but not for a few years - no problem just opened the zip file, edited the contents, then upon closing…
My hard drive is full, will marking files as online-only free remove them from the hard drive?
My hard drive is full. So, I have marked several folders to be On-line only. Will they automatically be removed from my hard drive or, do I need to take some additional steps to free up hard drive space?
How can I save my desktop files to Dropbox and sync them to other devices?
How do I specifically select and sync the files and documents on my desktop so that they save to the cloud and show up on my other computers desktop?
Some "Available offline" files become online-only on their own, on my Windows device.
Hello, I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline". Initially, all the files were successfully downloaded to my computer, allowing me to access them offline as needed. However, I have encountered a problem where files lose their "Available Offline" status after someone…
"Dropbox is experiencing some issues" error on the desktop app
My dropbox shows this error while it says sync is completed and all files have green ticks. What should I do to check where the error comes from and fix it now? Anyone with experience please help me. Thanks. (i tried reinstalling dropbox but it didn't work. the version i'm using is the latest.)
Preview of photos on Dropbox on Mac no more available
Until now, if you had Dropbox installed on your MacBook, you used to be able to view the images with the spacebar as a way to preview them. Now, next to most of the images is this cloud with the arrow pointing down and the preview function doesn't work anymore. Only when I open the image with a double click, it is…
Files won't sync as app says " can't sync - not enough disk space"
@everyone files have blue circle and not spinning preferences say no sync issues app says 'cant sync not enough disk space' cant use mac to do anything as it thinks all files are on the hard drive and hard drive is full, but in reality set to offline only literally cant do any work and had no response from dropbox since…
moving download folder to dropbox in Windows 11
I long ago moved my downloads folder to dropbox when I had Window 10. I just got a new laptop with Windows 11. I followed instructions I found with google, but nothing worked. thanks in advance.
I can't install the desktop app. Download failed verification.
im trying to install the dropbox desktop app on pc and i tried different browsers and used incognito mode but it always tells me the download failed verfication i tried to download in incognito with different urls like dropbox.com/desktop dropbox.dom/download i searched my c folder for dropbox and deleted anything there…
Dropbox folder missing from Locations section in Finder Sidebar
Hi, I am working on a Mac Studio (2023) running macOS Sonoma. 14.14.1. (screenshot 01). I am working with an Up to Date version of Dropbox. Dropbox 196.4.6900 (screenshot 02). This Dropbox folder can be found in the Finder's folder 'CloudStorage' (screenshot 03). I have Cloud Storage ticked ON in the Finder Sidebar…
Saving Videos from Dropbox
Just recently, the videos that I add to dropbox from my desktop are not saving into my gallery on my phone. How do I get around this issue?
Having my personal and business account on the same MacBook pro computer.
Hello, since I bought my new computer, I am not able to have both my personal (basic) and business account on the same computer. I am not sure how to link both accounts to the same device and make it visible on my finder sidebar. They both are still visible and sync-able on my old computer (mac air), but on my new…
Questions about a recent update of Dropbox Backup
Hello — After my windows computer restart today from April “patch Tuesday” — I got a pop-up window from dropbox that there was an update to “dropbox backup” AKA “backup” I let it do the update — it took some time — now after the fact there was over 8.000 file in my documents folder. After the update finished, I could not…
Beta Build 197.3.7552
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Large Size Discrepancy between local disk, and folders there.
Hi, On local disk I am 1.3TB which is, I think, correct. I am pretty confident about this as it is pretty simple. I basically have two different 500GB folders and then one folder which is much smaller (like 50 or 100 GB). All folders contain what they should and nothing else. Yet Dropbox says I am using 1.9 TB which is a…
Lost Dropbox Quick Actions on Mac - "Make Available Offline", etc
Hello, I'm on a MacBook Pro which is running the operating system, Sonoma 14.4 Starting a couple of weeks ago, I suddenly lost the ability to access the Dropbox desktop app "Quick Actions". I used to be able to select a file within the Dropbox app, right-click the asset(s) and have a variety of options made available. For…
Automatic Camera uploads not synching to Dropbox folder in Finder on Mac
Synching was flawless forever and stopped working one day in March. My photos and videos do automatically upload to my dropbox iPhone app and dropbox.com, but not to my Dropbox folder in Finder, which is where I really need the photos and videos to go. I am not terribly savvy when it comes to computers but I have checked…
Can I back up any other folders, besides the Windows ones, plus the D:\ drive?
Hi All, Question on DropBox Backup - Is this restricted to Windows folders only? It only allows the backup of Documents, Pictures etc. Another query, does DropBox restricting backing up on C:\ drive only? I have two drives on my PC, C:\ and D: \. However, I can't choose to backup anything on D: \ drive. Any suggestions?
Sync icons no longer appear in Finder after upgrading
I recently upgraded to Ventura 13.2 and updated the Dropbox App to V166.4.2920 I am using Dropbox backup. My files are still syncing, but the sync icons are no longer showing up in Finder. I have tried force quitting Finder, and I have also made sure that the Dropbox Finder extension is ticked. But the sync icons are still…
Stable Build 196.4.6900
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Users can proceed to the next step of onboarding without manually closing the selective sync window. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit)…

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