Desktop

Mac OS - Files switching to online-only despite settings
Mac OS Sonoma 14.3 on a MacBook Pro M1. I have the DropBox preference Sync > New file defaults set to Available Offline - yet a lot of files are shifting to Online? This happens even when setting files and folders manually to Offline. My hard drive is getting to about 90% full, would this be why? Is there a way of making…
How long will Dropbox continue to support macOS High Sierra 10.13.6?
vorrei sapere se drop continuerà a supportare la versione macOS High Sierra e se Si per quanto tempo
New files sync as 'online-only' and not as 'available offline' on my Mac
I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order…
Dropbox changed offline folder to online. Asking to sync again.
Dropbox moved folders that I had left offline to online and I have to download everything again. The HD has space occupied but it is not downloaded
Photos App on MacBook Pro is Empty
No idea where to ask about this. I know there was some kind of change with Dropbox and that Dropbox would no longer back up my Apple Photos library (thanks for that, Dropbox). I just tried to open my Photos app on my MacBook Pro and it told me that Dropbox needed to move my photos to a new directory. I created a new…
Dropbox and iCloud
Hi, I have several points to clarify with the use of dropbox Backup I am wondering if it is possible to use iCloud and iCloud drive for saving my mac and Dropbox Backup for backing up my external drive. I am aware that I must not use both to save/backup the same files, so I configured Dropbox backup to backup my external…
Temporary files are created for Office files only in the Dropbox folder
good morning, I need your help. I use dropbox for job, from the account that my boss created for us, we have shared dropbox, so if I change o cancel a file, every people see that changement of cancellation. it's been a few days that every time I edit an excel or word file, it creates a lot of temporary files and this,…
Using DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is…
Dropbox started deleting files after linking an older computer to my account
I removed dropbox syncing from an older laptop a while back because the laptop couldn't handle the file size. Today I reinstalled dropbox on that machine hoping to set it to online only so it wouldn't take up hard drive space. As soon as it installed it starting syncing and I noticed the files were not the same as on my…
Issues reinstalling Dropbox Backup from a Time Machine Backup.
Hi, I'll start with a bit of background: My 3TB fusion drive on my 2013 27" iMac failed recently so I replaced the HD with a new 1TB SSD. When I try to recover from the latest backup (from a time machine back up on an external drive) it turns out the back up is too large for my new SSD (I think around 2.1TB of the iMac HD…
Dropbox stuck syncing on several Windows computers
Hi there. We have a problem that the DB is stuck. It is forever synchronization on some PCs with different amounts of files and types. Genrealy most of them are 3ds max files. We already do all possible permissions, reinstalling, and other manipulations with stop synchronization and then ON. Nothing helps, after…
Deleting files online but not locally. How to do so?
Once again: It is my understanding that Dropbox's definition of "Syncing" is "Making sure that files in the Dropbox ONLINE (CLOUD) location are the SAME as the files on my LOCAL computer. Now, read the above sentence again, and then tell me whether my understanding is correct or false or incomplete. BECAUSE, I want to stop…
Logging out from the app remotely.
we use dropbox on our PC desktop but primarily use it on our our phones and iPads. We were traveling in Europe and it occurred to us that there’s no automatic logout feature for dropbox that we could find, if we were currently logged in to our iOS device and it were stolen from us, someone could immediately get into the…
Dropbox for Outlook - Missing Option to upload files
Dropbox, I installed the Dropbox add-in on the Outlook client, and noticed that it does have the Upload files option as advertised from the following link below. I have reinstalled the add-in many times and still the option does not appear. And yes, my Outlook client does meet the requirements. Please confirm if this…
Can't connect iPhone with Desktop in order to sync data
Hi Emma, I am a little desperate here. I was using Dropbox successfully. I tried to connect my iPhone with my Dropbox account on my desktop and now, as a result, nothing is working. It has been absolutely impossible to get anyone from Dropbox either by email or phone to help me rectify this. Can you help? Thank You!
Sync icons in Finder on Macs with Intel chip
Hi. Can I check that Sync Icons are being displayed in Finder on MacBooks with an Intel chip? I’ve got the Dropbox app (v198.4.7615) running on two MacBooks - one with a M1 chip, the other with an Intel chip. Sync icons are being displayed in Finder on the Mac with the M1 chip, but not on the Mac with the Intel chip. Both…
MAC OSX - Can someone explain the how the Dropbox folder within Finder works?
I really need help here as my brain has never been good with organisation and I'm easily confused by technology. SO... I need to understand how the dropbox folder within finder on my Mac works. Should i MOVE stuff into it or COPY stuff into it? Is it pointless to copy into it cos i'll end with 2x version of the same file…
Hard drive is full, even though the files are online only.
I have made lots of files online only to free up space on my hard drive, but dropbox has stopped syncing claiming that there is not enough disk space. The top level folder says that it has 5TB of content, but in the four folders it contains there is less than 100 gb. I have restarted dropbox, restarted the computer, and…
dropbox hangs on "starting..." in Manjaro and in Fedora 38
currently on Fedora 38, using dropbox installed from Fedora 38 RPM at https://linux.dropbox.com/fedora/38/x86_64/ Observed behavior: Dropbox hangs on "starting"' Theory: there is something in my Dropbox folder that is hanging Dropbox. Tried: Dropbox hangs on "starting". Originally in Manjaro, around May 1, it began to hang…
I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"
Hello guys, I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action' but.. I already admin and paid by myself... Can you know why this problem happen..?
Dropbox File Provider does not work with Mac Sonoma. Syncing is stuck for hours.
Macbook Pro running Sonoma 14.4.1 - Dropbox 197.4.7629 First off, Lightroom was struggling to "see" files being stored online-only, which Dropbox had aggressively moved online without my awareness. Hoping to deal with this I made a bunch of folders offline accessible, and then updated to File Provider. Since then it's been…
Dropbox Folder randomly disappears from the MacOS Finder. If I force quit it shows up.
I am using the latest version of MacOS, Ventura 13.0. I am using the latest version of the Dropbox desktop app, V160.4.4703. The Dropbox folder appears in the new place in the Finder under Locations. The problem is that this folder randomly disappears. The only way to get the Dropbox folder to come back is to do a Force…
Hyperlink in PDF not working in Dropbox
Hi - I have imported a pdf into my Dropbox that has a hyperlink to a url (the hyperlink is attached to a logo within the pdf). The hyperlink was working fine prior to importing to Dropbox but once in Dropbox, the hyperlink is not available to click on at all. Does anyone know why this would be happening or if there is a…
I can't access the Documents and Download folders on my Mac
've lost access to my Documents and Downloads file on my mac - help?? I started a thread back in July and have created workarounds. When it asked whether I wanted to sync/back-up Desktop, Documents and Downloads folders, I said no, because when I did this with a previous account, this caused problems. I thought that this…
Beta Build 199.3.6190
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
End-to-end encryption on Dropbox content. How does it work?
Hi are files sent from Mac or iPhone to Dropbox Cloud end-to-end encrypted?
Cartella di windows 10 pro non fa accedere a cartelle Dropbox
Ciao Ho un problema da qualche tempo su un pc fisso con windows 10 Pro Praticamente non riesco ad accedere tramite le cartelle del pc di windows 10 Pro Clicco e rimane in attesa senza accedere alle foto ecc. Invece tramite web funziona tutto In altre macchine funziona senza nessun problema come posso risolvere Grazie Mauro
I can't upload corrupted jpg files from a USB drive after I installed Windows11.
I can't upload corrupted jpg files from a USB drive after I installed Windows11. Dropbox keeps prompting me to upload these files but I can't. Is there any way to fix this problem? Thanks Whaletag
Desktop app on Ubuntu says starting... but syncing does not occur
dropbox says starting... but synchronization does not occur. ubuntu 22.04 64. help me please!! problem solved
"Which of the following features does Dropbox offer?" pop-up survey window has taken over my monitor
This just appeared on top of my monitor. I require an apology and an oath that this will never happen again. If you don't know why this makes me upset, then ask around the office until you find someone that says "oh.. no... no... you didn't... oh, no." and have them explain it to you.

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