Desktop

There needs to be a way to automatically sync folders from computers and phone app to update the Dropbox cloud. Files do not automatically update on the cloud when working on computer. To many times I’m stuck waiting for Dropbox to catch up to the folders I’ve made on other devices. There should be a button to…

I am running out of space on my hard drive that is on my PC. I have a large external hard drive that I would like to put Dropbox on in order to free up the space on my PC hard drive. How do I do that?

Hello, I have followed all the same steps i've been advised by dropbox help to do over the last 4-6 weeks of syncing issues and my sync is still frozen. I have increased the bandwidth limit - check firewall settings - restarted dropbox - uninstalled and reinstalled - restarted computer - tried a vpn both on and off - my…

I am trying to set up Dropbox Backup, and when I selected Desktop, Documents, and Downloads to be backed up, it told me to disable the iCloud backup of these folders. When I attempted to do that, it said all of my files would be deleted from my computer and stored in iCloud-and any new files or folders would not be stored…

Hi Folks, I recently moved Dropbox to a (permanently connected) external drive and so far, it's all worked perfectly. Today, however, I ran a normal backup and when the file was done creating (on the external drive), Dropbox just sits there and does nothing. Copying files to anywhere in the file tree on the external drive…

Hello, I have added dropbox to my desktop but it keeps coming up with 'Sync issues', when I clock on the issue it says 'Syncing is paused while a file in this folder is open. close the program using this file.' However, I don't have anything open. I have restarted my laptop, uninstalled and reinstalled the app, logged out…

This week it happened twice that I open my dropbox folder and all my files have been offloaded. Despite the fact that I explicitly put in the settings that my files should be kept offline. (see attachments) The second time was particularly unfortunate, because it was in an 8hrs flight, in which i was planning on working on…

I am trying to streamline my file system and organization by using dropbox as a main source for working files and exports so they are collaborative with teammates. I do a lot of graphic design and video editing. I am experiencing issues when importing footage files that are on our drop box (synced on my computer and even…

How can I be sure that all files and none excluded are on my PC in their entirety? I don't want the files to be stored only online because I have enough space on the hard drive. If I have to move the drive where I don't have a Dropbox account I want to make sure I can find the files without having to retrieve them from the…

Dropbox keeps trying to sync a file that was moved. No matter what I try to do the syncing doesn't stop for the past 2 days. Running on macOS Sonoma 14.5.

A few weeks ago I migrated from an old Intel MacBook Air (machine no longer available) to an M3 MacBook Air using Migration Assistant. I am currently running Sonoma 14.5 and Dropbox 203.4.4857. I am "eligible" for Dropbox for macOS on File Provider but have not gone through that process. Issues: 1) The Dropbox menu item…

My Dropbox Family account stopped sync-ing for no obvious reason about 3 months ago. There were no hardware or software changes on my desktop at this time. Because I couldn't find a way to get things working again, despite checking all of the settings and permissions, I have since deleted my account (having backed…

Hi, is it safe to delete this folder: ~/Library/CloudStorage/Dropbox/.Trash? or is there a better way? it takes a considerable amount of space on my mac. thank you

I have been searching for an answer to this, but no one else has a solution for what to do when the normal sorting options are not working. Everyone says just click View and sort by name. Well, this option is not working, or I wouldn't be writing in. I am using a brand new macbook running Sonoma 14.4 w/ M2 chip and 8 GB…

I have a single Dropbox account for my private use across several computers in several locations. I would like to know if it is possible to see the sync status of these other computers that I am logged in to. My use case is that I do video and audio editing. I create sessions at my office that often include very large…

Ubuntu there's no menu for Dropbox, when I right click the App indicator in the top bar (see image) › dropbox version Dropbox daemon version: 195.4.4995 Dropbox command-line interface version: 2024.01.22 › lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.10 Release: 23.10 Codename:…

I apparently selected pc backup when I installed Dropbox and naturally I'm out of storage on my Dropbox account now. I don't want and have no need to have my pc backed up to it. I have the desktop app but am not able to find the preferences section to stop it from backing up. I did try just deleting My PC from Dropbox but…

In the new macOS FileProvider API version of Dropbox, is it possible to recursively set all folders to "make available offline"? If so, does this setting persist for newly added sub-folders? I've read reports that each individual folder must be manually set, which is completely unacceptable if true. My key use case is that…

Files are not available offline anymore, even though option of Sync state is ON I have enough hard-drive space I have manually pressed that cloud icon and dowloaded the files or whole root folder, several times but they keep on reverting to the synced online with cloud icon state. please help me find a fix, i cannot use it…

Good day to all. I have a question about buying a drop box business plan for my company, but first I need to know more about the functionality. 1. For example, how does Backup work. Does it just upload a backup copy to the cloud and store it there, or can it also be used to automatically synchronize everything on the PC?…

I've been using Dropbox for around 10 years as a backup, in case of HDD or PC failure and now have around 1.5TB of data. My laptop broke, got a new one and now I'm unable to restore the data onto my new one. I've tried the download feature, but it's very cumbersome just doing 20gb at a time and keep on unzipping all the…

Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared from my side-bar. thanks for your assistance!

Hi -- I was working on a microsoft word doc that was saving in my Dropbox desktop app and I think I may have quite Word without saving the document. When I went back to the document (ie opened it again) I noticed that all the work I had done was gone. Is there anyway to find any of this via some kind of version/edit…

I can see all my files in finder on a MacBook pro but I am not able to make files or folders shared with me by others there, only in browser. How do I make those visible without the need to log in on a browser?

5 Months ago I downloaded the desktop app for my PC. It downloaded and has never actually opened when I tried. I see Dropbox in the files and can open some files that way, but I need the files I sync daily from a third party website to be accessible locally on my desktop for compliance. I have uninstalled and reinstalled…

Hi, everyone, I am using a thinkpad T480s with Win11. My files in dropbox bear the a 'file box' icon and cannot be open when off-line. Some suggests it is because of ONEDRIVE. However, after quitting ONEDRIVE the issue remains. I uninstalled DROPBOX and then re-install but no use. I tried previous version DROPBOX but no…

Hi I have two accounts - personal and work. The two dropbox folders are in the same folder and they are called: C:\xxxx\Dropbox (personal) C:\xxxx\Dropbox (work) My dropbox installation had just become stuck trying to update my account so i have done a reinstall following the online instructions. However, now i can't…

i try many way to fix this issues, also I try to remove a full stop after renaming the file, but didn't work.

I installed File Provider on my MacBook Air (running Sonoma 14.5) in the Dropbox app. When I did this, all the folders having Online Only status (via Selective Sync) disappeared. The way to make the folders appear is simply to remove the Online Only status for these folders. This is done using the Dropbox app by selecting…

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following. Fixed in this update: * Fixed a bug that could cause the Dropbox desktop app to crash when Windows shuts down. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline…