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Confused with Dropbox. Can you clarify some things about syncing, storage and accessing my account?
I am new to Dropbox as of yesterday. Although reasonably tech savvy with various software, I am getting confused. None of the videos on YouTube explain in quite the right way. I have a Dropbox account and a folder visible in File Explorer. I seem to be able to either open DB by googling it, or I can open the folder in FE.…
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Dropbox desktop app not opening or syncing on MacOS Ventura Version 13.6.5
I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all the tutorials I found online and in the community and still doesn't open/sync. Any help/advice would be greatly appreciated!
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Dropbox folder moved and renamed after team downgrade - it doesn't sync most of my files now
Hello, I upgraded to a Dropbox business trial from Dropbox Plus, and then downgraded. After downgrading, my dropbox folder was moved and renamed. It used to be "Dropbox", but after the downgrade my files were in "[My Name] Dropbox (Old)" (moved elsewhere on my C drive), with a new folder appearing called "Dropbox (1)"…
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Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
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Links created on the computer and pasted in Excel don't work
Hi I have a spreadsheet that contains dropbox links. I use Excel on the web in creating and editing. When my colleague edits the spreadsheet she will use the desktop version from the "open with..." menu. When she attaches a dropbox link via the desktop version it doesn't create a valid link. I noticed that when that link…
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New Dropbox Backup does not sync to Dropbox iPhone App
There is a new PC folder (labeled PC) created in the new backup program that backs up my files on the internet (dropbox.com) only . However, that same folder does not appear on the Dropbox App on my iPhone or on my PC (dropbox folder) - so none of the new files that are downloaded to the internet sync with the iPhone App.…
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Beta Build 200.3.7010
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed intermittent display issue of ignore icon when ignoring files via Windows context menu. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline…
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Dropbox for macOS syncs when the app is closed - what can I do?
*I'm copying and pasting my final reply to Dropbox support, who told me to come here - Dropbox syncs on Mac even when the app isn't open.* Dropbox should only sync WHEN THE APP IS OPEN. You have it running in the background now and didn't tell your customers. I don't want to have to click Pause Syncing every time I quit…
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How to fix being stuck on an "Indexing" loop when using millions of files?
Ok so I've used Dropbox for almost as long as its existed and recently due to frustration with the never finishing indexing bug I was forced to find out why this kept happening so I could prevent it. Bear with me on this long post but trust me its worth it, what I found was mind blowing and game changing. So our business…
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External Drive Backup - message that I need to sign in on that device?
Hi I have a laptop that was backing up an external hard drive (called My Passport) It isn't anymore and if I look at the Dropbox Backup Page it says: "To Manage the settings of My Passport, sign on that device" and, apart from the option to view backuped up files - of which there are some, that's it. If anybody knows what…
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"The operation can’t be completed because the original item for “Desktop” can’t be found."
I stoped Dropbox plan and after that, I can't found Desktop, Download, Documents on my MacBook. and So I re-joined dropbox plan and then I tried to back up, but it still can't because of permission issues. to do that, I need to open that folder on my MacBook, but I can't. Because they are missing. all missing Desktop,…
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Automatic Sync from external drive to Dropbox
I am setting up Dropbox. I have an external drive named DROPBOX (My F Drive). I copied all of the files to my c: drive c:\user\username\dropbox. All the files are copied over and have a blue dot next to them. Here is what I want to do: Whenever I create a new file and copy it into my F Drive (Dropbox), I want to make sure…
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Upload app sync speed is insanely slow compared to web speed
Located in South Africa. I have 500 mbps down/100-200 mbps upload. When I use the browser to upload 1 gb, it uploads in a minute or so. When I upload the same 1gb via the dropbox app, it crawls at ~200-400 kb/s, taking over an hour to upload! I went into my preferences>bandwidth>don't limit upload and download speed…
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App won't let me use without upgrading, it thinks I have more than 3 devices.
I reset my computer. When I tried to download the app, it prompted me to buy the upgrade. It thinks this is now a 3rd device. Now what can I do besides paying for the upgrade?
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Dropbox unable to sync folders but said folders don't exist when I try to access them.
For as long as I can remember Dropbox has notified my that 3 folders cannot be synced because I need to give dropbox permission to access the file. The 3 folders it is trying to sync are "My music", "My pictures" and "My videos". But when I click on 'go to folder' it takes me to dropbox/documents and there are no folders…
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The sync icons on my Windows computer seem to have changed
Why have the synced icons on my PC changed from a green circle with a tick (Available on this PC) to a solid green circle with a tick (Always available on this PC) when I haven't changed anything? Never seen this before and the only option on right clicking the Dropbox menu is to make online only...with a blue cloud icon.
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Endless syncing with high CPU usage on Win11
Hi, i‘m using the up to date client on windows 11. My local dropbox contains 15.000 files. And he takes more than six hours to sync the files. What‘s wrong with dropbox?!?!
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How to Sync my second hard drive again to Dropbox
I run a telescope imaging system in California while I live in Virginia. I've had Dropbox installed for a good number of years but some time back I had to stop syncing as the system was in repair. For some reason I can't seem to get sync back on. I have created the folder where the images download from the camera on the…
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Mac OS - Files switching to online-only despite settings
Mac OS Sonoma 14.3 on a MacBook Pro M1. I have the DropBox preference Sync > New file defaults set to Available Offline - yet a lot of files are shifting to Online? This happens even when setting files and folders manually to Offline. My hard drive is getting to about 90% full, would this be why? Is there a way of making…
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How long will Dropbox continue to support macOS High Sierra 10.13.6?
vorrei sapere se drop continuerà a supportare la versione macOS High Sierra e se Si per quanto tempo
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New files sync as 'online-only' and not as 'available offline' on my Mac
I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order…
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Dropbox changed offline folder to online. Asking to sync again.
Dropbox moved folders that I had left offline to online and I have to download everything again. The HD has space occupied but it is not downloaded
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Photos App on MacBook Pro is Empty
No idea where to ask about this. I know there was some kind of change with Dropbox and that Dropbox would no longer back up my Apple Photos library (thanks for that, Dropbox). I just tried to open my Photos app on my MacBook Pro and it told me that Dropbox needed to move my photos to a new directory. I created a new…
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Dropbox and iCloud
Hi, I have several points to clarify with the use of dropbox Backup I am wondering if it is possible to use iCloud and iCloud drive for saving my mac and Dropbox Backup for backing up my external drive. I am aware that I must not use both to save/backup the same files, so I configured Dropbox backup to backup my external…
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Temporary files are created for Office files only in the Dropbox folder
good morning, I need your help. I use dropbox for job, from the account that my boss created for us, we have shared dropbox, so if I change o cancel a file, every people see that changement of cancellation. it's been a few days that every time I edit an excel or word file, it creates a lot of temporary files and this,…
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Using DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is…
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Dropbox started deleting files after linking an older computer to my account
I removed dropbox syncing from an older laptop a while back because the laptop couldn't handle the file size. Today I reinstalled dropbox on that machine hoping to set it to online only so it wouldn't take up hard drive space. As soon as it installed it starting syncing and I noticed the files were not the same as on my…
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Issues reinstalling Dropbox Backup from a Time Machine Backup.
Hi, I'll start with a bit of background: My 3TB fusion drive on my 2013 27" iMac failed recently so I replaced the HD with a new 1TB SSD. When I try to recover from the latest backup (from a time machine back up on an external drive) it turns out the back up is too large for my new SSD (I think around 2.1TB of the iMac HD…
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Dropbox stuck syncing on several Windows computers
Hi there. We have a problem that the DB is stuck. It is forever synchronization on some PCs with different amounts of files and types. Genrealy most of them are 3ds max files. We already do all possible permissions, reinstalling, and other manipulations with stop synchronization and then ON. Nothing helps, after…
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Deleting files online but not locally. How to do so?
Once again: It is my understanding that Dropbox's definition of "Syncing" is "Making sure that files in the Dropbox ONLINE (CLOUD) location are the SAME as the files on my LOCAL computer. Now, read the above sentence again, and then tell me whether my understanding is correct or false or incomplete. BECAUSE, I want to stop…