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What's the difference between the desktop app offered on the Microsoft Store and Dropbox Lite?
There's a dropbox lite (released 2013), and dropbox beta (released 2020) in the Microsoft store. I ran across a thread that the desktop app was discontinued in 2022, but I just downloaded an executable from here. Downloading the desktop app No changelog. When was it released? I had it installed on my pc at one time, but…
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Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.
For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?
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My Dropbox sync icons are missing on Windows 11. I need to see if the files are available offline.
Hi all, Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only. I have resinstalled dropbox, and they were back for one day and have now dissappeared again. Please help!
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Dropbox is creating duplicate files as opposed to GoodSync
Hi. I have been using GoodSync for a few years. I have 3 licenses and use it to sync between 3 desktops and 1 laptop. Lots of the data is not suitable for Dropbox (Essentials) storage and so I need to use both. Some synced folders are common to both apps. When Goodsync detects a sync (during a manual sync), it prompts and…
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A user's desktop app creates conflicted copies, whenever other team members create new files
We have a certain team member that whenever their laptop is turned on and dropbox is running. ANY new files created by any OTHER members of our team will become conflicted by the Laptop users account. We have tried uninstalling norton from their laptop and tried to ensure that all cloud storage options are logged out of on…
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Beta Build 200.3.7042
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline…
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I keep seeing an hourglass when clicking on the Dropbox icon on Win11 and nothing happens
When I click on the dropbox icon in the tray at the bottom of the screen, an hourglass appears for about 5 seconds, and then - nothing. same for clicking the icon in the start menu.
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How can I link another user's computer to my free Dropbox account?
I have Dropbox Free and am allotted three computers. I use two. How do I add and sync my wife's laptop as the third. She already has a Dropbox account.
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Is there a way to edit the Windows context menu?
I know that I can remove Dropbox from the context menu entirely in regedit, but I don't want that. I want to just remove some of the items on it and only keep "Copy Dropbox link" and "View on Dropbox.com". Alternatively turn it into a submenu so that it doesn't show all those options every time I right-click a file.…
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Dropbox naming rules won't allow me to sync certain files on Mac OS
I can upload my files online, but due to - (dashes) or spaces in my personal naming convention, they wont sync with the desktop app? Now I am not about to go through and rename 100000s of files, there must be a work around to this? Ben An example of the message I receive.
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Search for specific character
I am currently in the process of renaming all files in a large dropbox with multiple subfolders. I need to remove all of the following characters: \ / : * ? " < > | Can anyone suggest a way to replace all of these on mass with a space or a way for me to be able to search and find file names / folder names that contain…
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No option to open Dropbox link in Finder?
I seem to be missing the setting that allows me to open Dropbox folders in finder instead of in a browser. Can someone please tell me how to open a Dropbox link in Finder? My Mac is: macOS Monterey; Version 12.5. Two images are attached. As you can see in the second screen shot, I do not have the option I am seeing…
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Missing files after setting up a new computer from backup. How to locate my content?
Hi everyone, I'm confused because I realized, that after setiing up new macbook air, and installing dropbox, I had to have two dropbox folders, I don't know how this happend. Now I am missing few files, they are not in the folder, they are not online, but when I look for it in folders, I can find them in dropbox folder. I…
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Dropbox syncing thousands of files randomly.
Hello, Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing and is making my experience on Dropbox very slow to do anything. Please see a reference image below. Any advice would be very…
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Dropbox right click context menu options on macOS don't do anything when selected
The dropbox right click menu is there but it has no function at all. Example: Right click on "Copy dropbox link" is available. A click on it does not copy the link. The other buttons are without any function too. Facts: Dropbox Plus account, private single user, 2 TB. Macbook Pro (2022), M2, 24 GB RAM, 2 TB SSD. macOS…
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Dropbox Capture screen recording skips and buffers upon playback
When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it - that does not help. I've uninstalled and reinstalled Dropbox Capture - that doesn't help. Cleared my cache too, that didn't…
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Linux App for ARM Processors (Fedora)
I would love to be able to use Dropbox on my Fedora Linux computer, however, it is running on an ARM processor. Right now, Dropbox only supports x86_x64 processors. I know this is probably a very small population of users, but I cannot be the only one with this unique need.
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Will the 'Dropbox for MacOS on File Provider' update become required? If so, when?
SUMMARY I'm trying to find out if/when the 'Dropbox for MacOS on File Provider' update will be required/forced for all users. The loss of desktop support for Dropbox Vault is significant enough for me that I'm already looking for alternative cloud storage solutions, so I'm hoping to find out how much time I have before I…
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Open Unsynced Files with Default Apps
Synced files populate a dropdown menu with your default app for opening files (i.e. acrobat for pdf files). This should be maintained with "unsynced" files as well. This is a critical and simple programming effort. One click would sync the file and also open the file. This would be a MAJOR BOOST in how the desktop…
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Beta Build 198.3.7576
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Adobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any…
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Desktop files not syncing from my computer to the site
Many files and folders that I have edited on my desktop are not updating online. I have checked all the settings (allowed use offline), checked my network, unlimited upload speed, uninstalled and reinstalled, and don't know what else. Attached screenshots are of my desktop (see two files updated yesterday) and my online…
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Dropbox missing from locations in mac finder sidebar
Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit dropbox again, and restart again, but I hope there is a better solution than doing this every few days. Everything else is…
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Can I backup my Dropbox files to an external drive, and then delete them from Dropbox?
So, if I permit Dropbox to backup my files (onto a portable HD), which somewhere along the way my new Dropbox said I could do (so I clicked on it before loading up my photos on Dropbox) --then could I simply delete the photos from my Dropbox and they'd stay on the portable HD, but be gone from the Dropbox?? It seems like a…
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Problems deleting folders or files on my desktop after unlinking a device
Hello 🙂 I wonder if someone can help me? I have recently cancelled my Dropbox Pro plan and want to go back to my "free" plan. However, I'm now, obviously over my allotted space by a significant amount. I'd like to delete the folders/files in my Dropbox account so I'm not over that limit. My account was previously linked to…
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The newly installed Dropbox won't open on my laptop with Windows 10.
newly installed dropbox (laptop, windows 10) will not open so cannot move it to file explorer
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Can't scroll through photos within a Dropbox folder when using the Windows Photos App
Hello, This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again. I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC. If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using…
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"Dropbox failed to uninstall" on Win10.
Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the same error. Already follow the steps from previous post in Dropbox Community, still no luck. Can please help......
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Why is the syncing speed slow in the desktop app?
please help me, when Syncs the download and upload speed is always below 100kbs,, I have checked my internet speed test, it is 50mbps and it is very normal,, I have deleted all the extensions on Google,, I tried downloading a YouTube video, the download speed can be up to 5mbps... I've asked customer service, the answers…
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Moved Dropbox folder from C: user/document folder to E: drive issue
Hello, Windows 10 OS drive is full due to Dropbox. So I moved the Dropbox folder from C: user\document to e: drive (a 2nd internal hard drive). The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore to do anything. How can I free up the space taken by the…