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Missing files after setting up a new computer from backup. How to locate my content?
Hi everyone, I'm confused because I realized, that after setiing up new macbook air, and installing dropbox, I had to have two dropbox folders, I don't know how this happend. Now I am missing few files, they are not in the folder, they are not online, but when I look for it in folders, I can find them in dropbox folder. I…
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Dropbox syncing thousands of files randomly.
Hello, Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing and is making my experience on Dropbox very slow to do anything. Please see a reference image below. Any advice would be very…
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Dropbox right click context menu options on macOS don't do anything when selected
The dropbox right click menu is there but it has no function at all. Example: Right click on "Copy dropbox link" is available. A click on it does not copy the link. The other buttons are without any function too. Facts: Dropbox Plus account, private single user, 2 TB. Macbook Pro (2022), M2, 24 GB RAM, 2 TB SSD. macOS…
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Dropbox Capture screen recording skips and buffers upon playback
When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it - that does not help. I've uninstalled and reinstalled Dropbox Capture - that doesn't help. Cleared my cache too, that didn't…
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Linux App for ARM Processors (Fedora)
I would love to be able to use Dropbox on my Fedora Linux computer, however, it is running on an ARM processor. Right now, Dropbox only supports x86_x64 processors. I know this is probably a very small population of users, but I cannot be the only one with this unique need.
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Will the 'Dropbox for MacOS on File Provider' update become required? If so, when?
SUMMARY I'm trying to find out if/when the 'Dropbox for MacOS on File Provider' update will be required/forced for all users. The loss of desktop support for Dropbox Vault is significant enough for me that I'm already looking for alternative cloud storage solutions, so I'm hoping to find out how much time I have before I…
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Open Unsynced Files with Default Apps
Synced files populate a dropdown menu with your default app for opening files (i.e. acrobat for pdf files). This should be maintained with "unsynced" files as well. This is a critical and simple programming effort. One click would sync the file and also open the file. This would be a MAJOR BOOST in how the desktop…
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Beta Build 198.3.7576
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Adobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any…
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Desktop files not syncing from my computer to the site
Many files and folders that I have edited on my desktop are not updating online. I have checked all the settings (allowed use offline), checked my network, unlimited upload speed, uninstalled and reinstalled, and don't know what else. Attached screenshots are of my desktop (see two files updated yesterday) and my online…
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Dropbox missing from locations in mac finder sidebar
Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit dropbox again, and restart again, but I hope there is a better solution than doing this every few days. Everything else is…
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Can I backup my Dropbox files to an external drive, and then delete them from Dropbox?
So, if I permit Dropbox to backup my files (onto a portable HD), which somewhere along the way my new Dropbox said I could do (so I clicked on it before loading up my photos on Dropbox) --then could I simply delete the photos from my Dropbox and they'd stay on the portable HD, but be gone from the Dropbox?? It seems like a…
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Problems deleting folders or files on my desktop after unlinking a device
Hello 🙂 I wonder if someone can help me? I have recently cancelled my Dropbox Pro plan and want to go back to my "free" plan. However, I'm now, obviously over my allotted space by a significant amount. I'd like to delete the folders/files in my Dropbox account so I'm not over that limit. My account was previously linked to…
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The newly installed Dropbox won't open on my laptop with Windows 10.
newly installed dropbox (laptop, windows 10) will not open so cannot move it to file explorer
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Can't scroll through photos within a Dropbox folder when using the Windows Photos App
Hello, This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again. I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC. If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using…
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"Dropbox failed to uninstall" on Win10.
Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the same error. Already follow the steps from previous post in Dropbox Community, still no luck. Can please help......
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Why is the syncing speed slow in the desktop app?
please help me, when Syncs the download and upload speed is always below 100kbs,, I have checked my internet speed test, it is 50mbps and it is very normal,, I have deleted all the extensions on Google,, I tried downloading a YouTube video, the download speed can be up to 5mbps... I've asked customer service, the answers…
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Moved Dropbox folder from C: user/document folder to E: drive issue
Hello, Windows 10 OS drive is full due to Dropbox. So I moved the Dropbox folder from C: user\document to e: drive (a 2nd internal hard drive). The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore to do anything. How can I free up the space taken by the…
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Can I install and run Dropbox from a bootable USB with OS that loads into RAM?
I'd like to install and run Dropbox from a bootable usb for portabilit with and operating system that loads into ram for speed a here is a list of possibilities. Can dropbox run on any of these? https://en.wikipedia.org/wiki/List_of_Linux_distributions_that_run_from_RAM#Table
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The option to change selective sync settings is gone on my Mac
HI the selective sync is gone. I use to be able to go to Preferences, Sync, then selective sync. but now it has Dropbox folder updates you are not eligible for the new Dropbox for MacOS on file provider at this time. Any help would be great thanks
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Beta Build 199.3.6220
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Has anyone else installed Dropbox on a Puppy Linux on a USB?
Is anyone using dropbox on a usb installation of puppy linux or any other linux dist on a usb?
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How to download all Dropbox files into an extra external drive?
How to download all Dropbox folders + files into an extra external hard disk? I need to keep sync folders + files in my C drive. To back up all the folders + files in my extra external hard disk directly from the Dropbox web (Not from the C drive). I lost files in the Dropbox before and that is not secured only sync in the…
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Can Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…
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Missing local .key files from a specific computer, but not www.dropbox.com
Hello Community, I'm running Sonoma 14.4.1 on Mac Intel with Dropbox 200.3.7010 with a Dropbox Advanced account. I just noticed 3 heavy .key files that are several GB in size are missing. They are present on my dropbox.com account and I can see them on other local machines. I have 1.8TB available on my hard disk. I've…
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Error: Can't Upload - Please give access
Just created some new folders and files on my oft-used NAS, which is synced with Dropbox through Boxifier, and has been for months. None of the new folders and files created today are syncing; in addition, Dropbox reports an error (in Dutch), which translates as "Can't upload - Please give access". Some new folders were…
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Stable Build 199.4.6287
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Added the Dropbox logo to Windows context menus. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer…
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The red notification showing on the desktop app icon isn't going away.
Hi Has anyone else experienced red icon badge showing as one unread notification even after all notifications read and then deleted. Can't seem to get rid of it no matter what I try. Thank you.
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How can I sync my desktop with the Dropbox app on my iPhone 13?
HOW CAN I SYNC MY DESKTOP DROPBOX WITH MY IPHONE 13? On my desktop dropbox I use OpenOffice Calc and I don't have this on my iPhone. At one time I was able to do this, and I don't know why I can't now. I've searched and read articles online but I'm not the most literate compute person! Any suggestions greatly appreciated.
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Syncing doesn't work. A few files change and hours later they still haven't showed up to the web.
I wanted a solution to have files backed up online (typical dropbox) but I also have certain files (a few handfuls) I need always available when I am offline (off the internet). I am often offline for extended periods of time and need those critical files. I am using apple products, a laptop on ventura and mobile devices…