Desktop

Syncing to Multiple Teams at Once
I run a small service business, providing sound design services to a variety of clients. I hire freelancers, etc. In addition, I'm a member of several collectives, and a nonprofit organization. Each of these has its own storage needs, and some use Dropbox Teams. Today I discovered I was unable to sign in to more than one…
I can't sync files issues on Windows since using Obsidian
I have not been able to synchronize files with Dropbox since yesterday. Previously I had synchronized files with Obsidian and an internal plugin. Then it suddenly stopped working. When I upload files manually, it keeps saying that it skips 19 of them. I don't know how to upload these 19 more files. They are no different…
macOS Sonoma has Dropbox Wrongly Reporting Not Enough Disk Space
macOS 14.5 (23F79) on 2024 MacBook Air; Dropbox v200.4.7134 Dropbox has paused syncing, with the little "x" on the menubar icon. On clicking the icon, it says "not enough disk space". However, this is not correct. In macOS Settings -> General -> Storage, it (correctly) states 1.1TB of 2TB used, and shows 0.9TB available.…
My Dropbox app doesn't connect to the internet on Windows 11
I am having the issue that I have seen reported here many time. The DropBox app (in Windows 11) will not connect to the internet. I have had our IT director look to see if our firewall is blocking the app but he said that it is not. I have tried reinstalling and all the other solutions I have seen that have worked for…
No GUI on Debian 12.
Hello, The Dropbox app is successfully installed on Debian 12, but There is no GUI of this app. When I click the Dropbox icon on the desktop, nothing happens. The command of dropbox start -i returns: Dropbox isn't responding! Dropbox is already running! What is wrong and how should I repair it? Thanks.
Dropbox stuck on "Starting..." on Windows Server 2016
We have a Dropbox installed on a Windows Server 2016. In every accounts, when starting it, a popup displays "Your computer is currently offline. Please check your network settings". When putting the mouse cursor over the icon in the icon area, it displays "Connecting...". And when clicking on it, it's displayed…
Win10 Machine - Copy Dropbox-link (inexplicably) gone
Hi, As the subject line says, the Copy Dropbox-link option is gone. Installed latest version of Dropbox, everything looks synced and nice. Only way to send a link to a folder or file is going through the online-hassle. Windows Explorer no longer shows the Copy Dropbox link when right-clicking. Tried accessing the…
Viewing images from Dropbox in Faststone on laptop
Dear folks Is it possible to open and view images from a Dropbox folder in Faststone image viewer (on laptop) Thanks Dan
Documents on Dropbox appear on iOS and web, but not on Windows app.
I have used Dropbox for years with no problems. Recently I have been scanning documents into folders labeled by the date. Scanning was done by Scanner Pro and uploaded to Dropbox through that App. It has worked perfectly for several weeks, but when I scanned 70 documents from 1989 and uploaded them to Dropbox, they show up…
None of my files can be available offline. there is a yellow triangle with an exclamation point.
I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it. Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.
External hard drive won't back up on Mac desktop app
I am currently not able to get any external hard drive to backup to Dropbox backup. I have previously backed one up successfully, but then that backup got corrupted and had to be deleted. I even picked up a new Western Digital external drive to start fresh. I have followed all instructions here:…
Red box on the Dropbox tray icon
Hello everyone! Why is the red box on my dropbox Windows taskbar icon? I've read in another thread that it's not a big deal and it's about some notification problem. But I have all notifications on. When I delete a file from one of dropbox folders the icon doesn't show syncing (which it does properly), just stays with red…
Repeated Dropbox messages on Win10 about moving online-only files to the Dropbox folder
Repeated messages are appearing today; first time ever: Does anyone know how to stop these? Edward
Does Mac Dropbox store offline files in System Data?
Dropbox 185.3.5963 MacOS Ventura 13.6 Can someone confirm that offline Dropbox files/folders are stored in System Data. I have 1.06 TB of System Data and 987 GB of Dropbox data on a 2TB SSD with 650 GB available. If this is the case then users should be informed as there are many websites that recommend deleting System…
I can't update my Mac to File Provider, as the app is stuck syncing 2 files
Hello - I am trying to update Dropbox on my Mac (Sonoma) to the File Provider version, but it tells me I need to finish syncing files first. The menubar app has said "Updating 2 files" for months now, and never finishes. Is there a way to see what files it is currently trying to sync in order to diagnose the problem?
Files appear on one connected device, but have not synced to the others
Hi, I have DB on my laptop that has all my files showing currently in my DB folder on Explorer. Since 5/29 my desktop folder files do not show these files, when I go to dropbox.com on my desktop it does not show these files, the DB app on Iphone does not show these files and on my laptop when I go to dropbox.com I do not…
Continuous sync to an external drive
I have looked online, within this community, and asked several friends, but I cannot seem to find the correct answer. My DROPBOX files are all online. My Dropbox folder on my computer is under c:\user\username\dropbox. I do not want to move this to an external drive. I would like to set up a schedule where DROPBOX, or an…
All files moved to online only
I recently updated to dropbox for mac and all files and folders have been moved to online only and have to be downloaded if I want to view/access them meaning I can't access them while offline. All files with have the grey cloud icon with the downwards pointing arrow next to them - clicking on this does nothing - the icon…
Beta Build 201.3.5439
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Folders are in confusing locations on Windows 10.
How to untangle unwanted syncs using Windows 10 File Explorer? I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have started to be confused: some subfolders appearing under Dropbox, others where they should be: Windows Quick Access. No Dropbox app is…
Permissions Error upon Upgrade to Mac Monterey
I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually because of a permissions error." I tried uninstalling and reinstalling, I tried the advanced uninstall, I tried fixing…
How do you stop large team files from syncing to my system, once they are in the process of syncing?
I work for a film media company with team members around the world. Dropbox is a great solution until … someone happens to upload a titanic file, (like a film, or huge special FX sequence that are hundreds of gigs or maybe a TB). The challenge I face: If I’m sharing an active folder with a team (that I need access to) and…
I want to switch OS from Windows to Linux - will my Dropbox files be safe?
I have a very old desktop PC currently running Windows 10 with Dropbox. It cannot be upgraded to Windows 11. I am thinking of changing the operating system to Linux Mint. What happens to my Dropbox files if I do this? Is Dropbox compatible with Linux? If so, what version? Are all my files retained in the Dropbox cloud…
Unable to Sync Files after enabling, Dropbox Backup
I used Dropbox to sync my files across multiple devices. A couple of days ago, I got a prompt to backup my files through dropbox backup and I clicked "yes." It converted all of my synced files to be files that were backed up instead. When I realized my error, I tried to reverse it, but now the only option when I right…
Will I lose files if I wipe my laptop?
So I have a dumb question to ask! I need to wipe/factory reset my laptop to sell it. I have Dropbox Basic on my laptop and on my desktop computer. If I wipe my laptop, will I lose files from Dropbox and/or on my desktop computer as well? I'm worried that everything is synced between the two computers and that I'll lose it…
How can I safely uninstall and reinstall the desktop app without losing files?
I'm running Desktop Basic under Windows 7 but it may not have been initially installed as ADMIN. There are several files in folders that are not easily replaced. If the current version is uninstalled will these files remain intact and be accessible under reinstalled Desktop ? Are there any "gotchas" with uninstall &…
Sync is "up to date" yet many folders are missing from the backup folder
hey guys I am helping someone with their Dropbox on Windows 10, they have the 2TB plan, the folders in question are around 120GB in size to be backed up so plenty of space. Anyway, fresh start on Dropbox, reinstalled the app last week as the friend hadn't been using Dropbox for ages, got the latest, synced the folders, but…
Can't open some files after syncing all, please help!
Hello everyone, I am new to Dropbox and currently using the 30 days free trial. I am a windows user and have a shared folder with a mac user, after syncing all the files in the folder, some of them won't open whenever I try to, and would show up as 0 bytes when I check their properties. Anyone knows how to fix this? Thanks…
Dropbox Backup 2024 version can't sync among computers
I have 3 computers: Let's call them Computer 1 (desktop) Computer 2 (desktop, different location) Computer 3 (laptop) For a couple of years, the files in Computer 1 were in the Mac user folder (Documents, Downloads, and Desktop), not the Dropbox folder. I used Dropbox Backup to keep these backed up. These made a copy in a…
Windows (10) keeps telling me that Dropbox wants to change files on my machine
Windows (10) keeps telling me that Dropbox wants to change files on my machine. I get the Account Protection security pop-up window multiple times a day and sometimes there'll be dozens of them in the morning. What's going on?

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