Desktop

As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting to sync.” This is not a one-off, it happens every time I transfer photos from my camera into my Dropbox folder. I would like…

Hey! I want to unlink my laptop from my dropbox account because I prefer to access my dropbox files through the webpage only. I don't want to have a dropbox folder on my laptop, even if it is online only. I only want to log into dropbox on the web and access my files from there. From my quick googling, I found that I…

hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…

Hi all..I have a rather complicated scenario; I bought a new Windows PC running Windows 10 3 years ago. The PC had the usual C drive, but I opted to install Dropbox on the second D drive where I hoped to keep most of my apps. Everything worked beautifully. Also have Dropbox on my laptop and phone. The option came up to…

Hello! I recently got a new MacBook and I'll my sharing it with my iMac. I use Dropbox to sync a folder of addons that I use for a design program. I just installed Dropbox on my new computer and most of the files synced to the new computer but some just never appeared. The app shows things are up to date. Here's the weird…

Good morning, I've recently moved and am now the proud owner of an FTTH fibre optic Internet connection. I just ran a speed test, and my download speed is at 30 MB/S, while upload speeds have reached up to 9 MB/S. However, when I use Dropbox to sync my files, the speeds are significantly lower. For example, the other day I…

I have been syncing my Windows library files (Documents, Downloads, Pictures, Videos) using Dropbox for years. But I keep getting messages about trying Dropbox Backup. What is the difference? Will files in Backup sync and be available on multiple devices? Does Backup support versioning? In which case I don't need Sync.…

I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working for years all of a sudden from two days ago it stopped working.

I recently downgraded to Basic and downloaded all documents stored (I had two computers synced) on Dropbox. I did this with both computers, stopped the syncing process, and delinked them in security settings. I was able to successfully delete the stored documents for one computer, but not the other. Which is causing a…

Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that ****** shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore…

I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if I wanted to save ram? rom? ram? by only showing my folders, not the folders for the others in my group. We have a quintet of…

Hi, We are using dropbox for a long time now. We have apps installed on all kind of platforms and are all syncing instantly and upon changes in files and folder. We have just purchased a new Windows 11 computer. Upon installing Dropbox, even though you choose sync everything it will only sync certain folders.(Looks like…

I installed Dropbox and synced my files on my Macbook about 2 years ago. I recently deleted the application, which deleted my downloads folder on my Macbook. There is nothing in my recently deleted folder on my Dropbox account. I really need help restoring it. I am a student. Rant: It is absolutely ridiculous that this can…

I recently backed up 200-GB of files from an external hard drive that was getting old. I used the DropBox Backup feature figuring it would be easier to simply use a "restore" feature rather than manually copying files over. I now have a new drive but have found that DropBox backup doesn't actually have a "restore" feature…

How do I remove my Dropbox files from an old employer's computer and remove so that it will no longer link to my files and will not affect my files on my personal computer? Thank you very much!

Dropbox Sync Errors I have been attempting to sync an external disk for weeks now, with no success. Uninstalled, reinstalled (Dropbox), tried on a Mac, tried on Windows 10, and ultimately, got the OS to see the external 4TB disk on a Windows installation, however, do not see any success in uploading the data to the cloud,…

HI! I was asked to join my customers dropbox. And in the beginning as I was adding dropbox folders to app I chose only one folder from Webb. I should have chosen all. How can I add the other folders to show on my dropbox app now? I tried uninstalling and reinstalling but that did not help.

I am also having an issue with Smart Sync in Windows 11. I started in Windows 11, this is not a migration issue. I have a business account with over 1 TB of data and 30k+ files. For months I have been seeing a message in my desktop client: Dropbox is experiencing some issues. Before opening online-only files and folders,…

Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result. Anyone else experiencing this? All my files are fully synced so I have no clue…

I'm using Windows 11. My C drive is an SSD (solid-state drive) with limited space and my D drive is a 1 TB HDD (hard disk). Dropbox wants to put its folder on the C: drive. I'm trying to change it to \myusername-dropbox (where myusername is my user name). But when I go to Advanced Settings and choose "Other" to select that…

I just used Migration Assistant to move to a new MacBook Air. Clicked on the Dropbox icon in the menu bar - it said Starting. I have uninstalled Dropbox and reinstalled it. When I start up the computer - and click on the icon - it says Starting. So far I have waited for an hour. I used Activity Monitor - and it doesn't…

Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…

Hello all. I'm a music producer and I work between two different Mac computers (a Mac mini desktop setup and a MacBook Pro for when I'm on the go). I'm currently using a folder inside of Dropbox to store all of my DAW song files (DAW stands for "Digital Audio Workstation"; it is the software I use to produce my music and…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

Hi. All. I would like to ask some questions about Mac finder extesion option. As you can see below figure, I already have set extension option in Finder. However, I want to see just "Copy Dropbox link" option. Could I change this setting to remove other options? If you know, please answer me. My macbook version is Sonoma…

I want my Mac desktop app to link to my preferred Dropbox account, rather than to an account which is now redundant. The app links to the redundant account by default and nothingI can do can change this. I have seen somewhere advice to go the DB icon > My account (avatar) > Preferences > Account tab > Click Unlink this…

Hello, suddenly, I am unable to create a new Dropbox folder in File Explorer. It says I need permission. But I've always been able to do this. I have all my dropbox folders in file explorer and can work out of, share, create folders right there. Suddenly I need permission. I'm an Admin. Using dropbox via file explorer is…

Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?