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Stable Build 198.4.7615
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Removed a cancel button from the error dialog to prevent accidental exit and maintain Dropbox sync. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer…
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All my files disappeared when I upgraded macOS
Help! All my files vanished from my desktop computer when I upgraded MacOS. Dropbox insisted on a reinstallation too, and the files vanished. I cam still (thank goodness) see them from my iPad, but I have no idea how to restore them to my desktop. Anyone have any ideas?
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File with a grey circle on my computer - how to get rid of it?
Hi! I never had any issues with Dropbox, all just went smooth. For a few weeks now I sometimes get a grey circle in front of a file that i want to put into the Dropbox. It's only when I move a file to Dropbox on my laptop. No problems when I upload something from my iPad. Dropbox does not upload this file, I cannot work…
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I can't move my dropbox folder to external hard drive
Hi, I just bought a new computer and the hard drive is smaller than my dropbox and like to have my dropbox on my computer since it is faster to open and save files to it. I went back to best buy and asked them the best way to do this. On my other work computers I just went to sync and moved my dropbox from the C drive to…
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My Windows Dropbox app doesn't launch automatically upon startup
This is about the 4th time in about 2 months I've noticed that my Dropbox desktop app (Windows) has not opened or appeared at startup. Over 5 years using the desktop app on the same equipment and in the same manner, and no idea why this keeps happening all of a sudden. This time I cannot even figure out how to open the…
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Business Dropbox Folder appears in Personal Dropbox
Hello, I have a Business Dropbox account folder and a Personal Dropbox account folder both in my Microsoft File Explorer. Somehow, my Business folder has all of a sudden appeared as a folder 'inside' my Personal Dropbox. I'm not sure what happened. I want to remove that folder from my personal account, but am afraid if I…
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How can I make Dropbox sync with an external drive instead of my laptop hard drive?
I just went through the same issue as many others where files were downloading to my laptop even though I had "online only" selected. I just deleted the Dropbox app from my desktop and decided to start over. I newly downloaded and opened the desktop app, and used Selective Sync to only choose some folders to have…
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Dropbox won't save changes to an Excel file on one device
I have DROPBOX installed on 2 Windows PC's and 1 Android Tablet.. When I try to make a change to an file on the tablet, I get the message that changes cannot be made/saved to a file created by another user??? The same user (me) is on all 3 devices using same Name/PW.. The excel file that I am trying to change is…
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Personal Dropbox Refuses to stay signed in on my Mac, while signed into another Enterprise account
I recently got a new Macbook and have both an enterprise and personal account, which have always been accessible in my finder. For some reason, every time I try to log into my personal folder, it downloads and adds all of the contents of the personal account/folder immediately, and then pretty instantly becomes a…
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Beta Build 199.3.6174
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Fixed in this update: * Added the Dropbox logo to Windows context menus. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard…
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Dropbox is now too hard to use.
Congratulations Dropbox, You have lost sight of your core value added, and ruined your offering. You have layered so much unwanted additional functionality on top of simple file sharing, the the interface is now confusing and inaccessible. It's very difficult to do the simplest things like copying a link to a file in my…
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Cant move files to online-only, due to lack of disk space?
I may be out of my mind here. Dropbox updated and now all my files that were originally online-only, are taking up space on my drive. I cannot sync/upload them.. due to lack of space on my drive? Granted, now my drive is super full now.. But since when can I not upload something because of that? Isnt that the point? Im…
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Online-offline file status (no File Provider) causing trouble copying all contents out of Dropbox?
I am trying to simply make a copy of the complete contents of my Dropbox folder by option-dragging it to another location on my Mac (not using File Provider). However, I keep getting “operation not supported” messages, the number files remaining jumps all over the place from negative numbers, zero, etc, and the copy…
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Dropbox App not starting on Win 10 after v197.4.7629 win icons update - permissions error?
Hi, my Dropbox app stopped working today after booting my X1 (Win 10 with latest updates) and updating the Dropbox app manually because it asked to get updated to show me the new symbols in the Win 10 explorer. Did the same update a day ago on my PC with 0 issues. After the update I got an error message, that dropbox can't…
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Dropbox Showing Unplugged while my hard drive is still connected
Hi, my dropbox desktop app showing UNPLUGGED while its still connected. I'm using unlimited Auto backup plan but its not syncing anymore. I try to reinstall the dropbox app, connecting disconnecting the hard drive and also checked if window is updated but nothing work. When I click on the app, it shows that its upto date…
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Missing sync icons on Windows
Aafter years of using Dropbox, my Dropbox doesn't work on my Windows computer. There are no green or blue circles on any of my files. Only blank circles on my husband's which is supposed to sync with mine. I can access my files by logging into Dropbox.com only. I don't understand most of the articles and need someone to…
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Using existing dropbox folder
Hello, I have formatted my PC and reinstalled Dropbox app again, my original Dropbox folder was and still in a different drive which I would like to continue using and sync locally, however when I installed the new app it directs me to a new Dropbox folder which I want to change location to the existing one by…
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"Couldn't upload. Give Dropbox permission to access this file" syncing error on my device.
Dropbox has recently reported a 'sync issue' - "Couldn't upload. Give Dropbox permission to access this file". The file is 'Lenovo Migration Assistant.lnk' and it's been on my hard drive for months without generating an error, in a folder with other files that are being uploaded ok. The "How to fix" link doesn't list this…
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Dropbox Not Uploading/Syncing from Personal Computer and Phone.
So a few days ago I noticed I was not able to access files that I had on my laptop that I copied to Dropbox. Additionally, files I added from my phone and which Dropbox indicated had successfully been transferred are not in Dropbox.
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Files of a specific user don't sync to my desktop app
I run a community radio station; several program producers upload their prerecorded show files to Dropbox and these automatically sync to the local Windows PC. This works like proverbial clockwork! One station staff member, however, uploads her files to Dropbox.com, but they never show up in the local folder; I have to go…
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Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard. I'd just started using this about 6 months ago. Sigh.
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My Mac files aren't syncing and they all have grey cloud icons next to them
I have recently upgraded to a M3 MacBook Air (Sonoma 14.4.1), I can see all the information from my Dropbox but nothing is syncing, every folder and every file has a grey cloud next to it unless I click on it to open and it then syncs. It should not be a memory issue as I am leaving most of my larger files in the online…
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What's the difference between Dropbox Backup and 'normal' Dropbox? Can files be deleted / restored?
As I understand it, "Backup" creates an additional copy of files so that if my computer were hacked and my dropbox files were deleted, including those in the dropbox cloud, I could still restore them from Backup. Is this correct? I'm confused, because the files in "Backup" only include files in my Documents folder and a…
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Share a link with the non-default setting of View/Edit
Something recently has changed with the UI for sharing links on the browser version. It now no longer first brings up the dialogue window (see image below) that shows the option to change the link to one that is set to view/edit (whatever is not the default, the default starts on edit but I've changed it to view). The only…
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Can't upload files to my Dropbox and files are getting moved instead of copied
Every month I upload specific files to Dropbox, to store as an archive. Starting in February 2024, files from one specific folder were moved instead of copied. Files from other folders are being copied, as expected. I noticed that the source folder was empty and downloaded the previously uploaded files, but now I can't get…
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Huge crashpad dump files (.dmp) folder on Mac taking up space.
My macbook run out of disk space and I found a 200 GB folder full of .dmp files. the folder name was in: G7HH3F8CAK.com.getdropbox.dropbox.sync\Crashpad\ it can be found in Library\Group Containers\ There were thousands of dmp files and it seems that all of theme were simply dump files created by the Dropbox app. I just…
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What does it mean "Syncing is interrupted"? How to start it over?
All of a sudden Dropox does not sync anything anymore, it is not clear neither the why nor the what (you have to do to make it work again)... Any help please?
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Sync status stuck on 1 file syncing but I don't know which one it is
My dropbox synchronizes other new files normally, but it keeps showing that one file is being synchronized and cannot be synchronized successfully. I don't know what file this is either
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Dropbox is not saving screenshots, even though this feature has been enabled in backup
Ever since transferring to a new laptop that runs Windows 11, I have been unable to save new Screenshots to Dropbox. The first problem I had was that Windows' infernal and ridiculous Snipping Tool has now made it take longer to take a screenshot. Previously, I pressed Prtsc and the screenshot went straight to Dropbox on my…
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Not seeing "make online only" upon right-click on windows
Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to right-click on a file or folder and the options would be on the list, but I no longer see them. I haven't changed any settings…