Desktop

Same Dropbox account, can view on one computer, but not on another.
Greetings: I have a basic Dropbox account and I have a set of files stored there. When I go through Dropbox.com, I can see those files that exist there just fine. On my laptop (MacBookPro), there is a Dropbox folder in my finder and when I click on that, I can see the files there also and they are identical to the…
How to know exactly what the app is syncing?
I keep getting emails that my dropbox will no longer be able to sync as it is full. I didn't even know it was syncing something! So I logged in to try and find out what is being synced, and what that information is, but there's nothing in my account. No files, no videos, nothing. It just says it's syncing. I don't have…
Stable Build 201.4.5552
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue where Dropbox can accidentally trigger an unnecessary permissions dialog in macOS 14. * Fixed an issue that broke shared links when saving files from some third-party apps.…
The context menus on Windows 11 has gone, how can I bring them back to share files?
The Share links for DropBox has disappeared. How do I get them to show-up again in Windows 11?
How to turn on 'open in - Finder'
Some of my team members can't view the open in - finder tab. I want everyone to have this ability so when people share links with each other they can quickly switch to Finder and sync and item. They're all signed into the Dropbox app as well as the Finder Dropbox so I'm not sure why I can see this and they can't.
Dropbox synced old files to my new computer
Hi there all, first time poster here and not sure if this is even the right forum. But I signed up for dropbox a few years ago now. I run a very small business so just took the basic product to be able store client files etc. Fastforward a few years and I have bought a new Surface laptop and wanted to duplicate what I had…
Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't used dropbox in quite some time. I went on, and deleted everything on both accounts, and the problem persisted, so I deleted my…
Make available offline doesn't show up in my settings or on my drop-down menus on my Windows 11
smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.
I can't access my backup files, after Dropbox asked for a backup update
Since clicking on the file backup link that Dropbox sent me today, Dropbox is not featuring any of the files that I have on my PC. I use my Dropbox account on my PC, my iphone and my ipad. This one account allows me to see all my PC files across all my devices. But since clicking on the backup link DB sent me, there are…
Dropbox folder access to multiple users on one computer
Here is what I would like to do: We have several folders in our Dropbox Teams platform that all of our designers have access to and need to be able to run applications like AutoCAD. These folders are set to be available off-line and I move the location to the root of the C drive (C:\Dropbox). I currently set up each user…
Shortcut to selective sync for quicker access
in our organization we use the selective syns within preferences in the dropbox app, quite frequently. We were wondering if there would be a way to assign a shortcut key or create a script or a macro, so we could be able with one click to enter: dropbox app> initials > preferences > sync > choose folders We were looking to…
(Dropbox on Mac OS Sonoma) Unable to tell if a file is online or offline without opening folders
Hi! I don't remember exactly when this issue occurred for the first time, I think it started when I upgraded my M2 Pro Mac to macOS Sonoma, but it has become a real nuisance. Basically, there's no way to know if files on my Dropbox are offline or online without checking every single folder. Dropbox reports the total…
Windows 11 "Couldn't start Dropbox" error.
Dropbox has stopped working on my Windows 11 PC and as I have gone back to Basic I cannot of course speak to anyone to resolve this other than this community. I am prompted to send an error report to Dropbaox support but cannot find anyone to send it to which is a little frustrating, any clues for me out there please?
Linux Computer Backup is taking up my Dropbox space
I tried to install Dropbox Backup in my Linux Mint computer, not realizing it would send me over my size limit. So now Dropbox is not operating. How do I remove Dropbox Backup? Maybe its installation stopped when my Dropbox hfolder reached its size limit?
My app on Windows has been stuck on 'indexing' for 2 days.
I have a fresh install of Windows 11 onto which I've installed Dropbox. It's a fresh install on this machine so there are on local files. It's been stuck on 'indexing' for 2 days. I've tried restarting the machine, I've tried uninstalling, deleting all the registry keys and files I can find and re-installing and it's still…
Sync issues after renaming the Camera Uploads folder to 'Camera_Uploads'
I changed my folder name of "Camera uploads" to "Camera_Uploads" and chaos ensues. how do i reverse this bs, ive got files syncing and corrupting.
Dropbox app on Window 11 unable to connect to Internet, does not retain autostart or proxy setting
I just downloaded and installed the Dropbox app to my Win 11 Pro system, but it is unable to connect to the Internet. I saw that some people were able to resolve this issue by turning off their proxy settings, so I tried that, quit the app, and restarted it, but the setting change I made does not stick. The app reverts to…
I was removed from my team & now I can't access my local files anymore.
I use a Macbook M2 Pro running Ventura. I had a Dropbox professional team account. Access to this account was removed by the administrator this morning. By doing this, I lost access to all the documents I had locally on my computer, both in my Desktop, Downloads, and Documents folders. Instead of these files, I have a…
Deleted files from my hard drive & got a message informing me about it.
I deleted files from my computer hard drive as it was taken 99% of space. However, I got this notification below. I still remember what files I deleted from my computer. I go on the main company dropbox account and all the files are still there just not in my hard drive. Should I be concern? Mass deletion An unusually…
Re-installing after a failed install. Error code on laptop: 0x80004002 read for what happened.
So, I was gone for a week plus. dropbox wasn't working well when i returned. So I tried to do an update, but ended up with a download. while trying to stop the download, I must have hit a wrong key as it started downloading twice. After a coup0le minutes I decided to cancel one so the other would finish. Well, not really.…
Why is the Dropbox app slow when syncing?
I see there is a common issue when it comes to Download speeds. I just can't believe how frustrating my experience was using Dropbox for big files. The lack of transparency, the lack of compatibility with mac users is nuts! I had to leave my computer on for 3 days in a row, downloading stuff at, apparently unknown download…
If I sync my desktop app now on Window, will files be deleted from the site? How can I prevent this?
If I delete a folder in my Dropbox folder on my PC, will it also delete the synced folder on my dropbox account? I haven't synced to my desktop PC in a long time and I'm worried that I've moved things around so many times that it might sync to my Dropbox account and delete important backed items. Additionally, can I delete…
Moving Synced Data To External SSD Drive & Backing Up That Drive
To free up space on my notebook and assist in my DAW performance, I'm using a new external SSD drive to directly write new files too and I want to move my large existing files (already uploaded to Dropbox) to this new drive. I am trying to move these large audio files from my notebook Dropbox folders which become…
My Dropbox account isn't syncing to my computer any more
I bought a new iPhone (15 pro) lately but DropBox stopped synchronizing with my computer. I logged out from computer DropBox and logged in again. Then it started syncing again but stopped once I restarted computer. I uninstalled DropBox and installed again. Started syncing again but stopped once I restarted the computer.…
Uploads are suddenly excruciatingly slow on Mac OS
My uploads have slowed to a crawl. I have 1 gb fiber internet from CenturyLink and it's working fine. Just tested at over 900 Mbps upload and 400 Mbps upload. I am uploading my usual way through the Mac Finder, which has always been pretty zippy in the past. I'm on an Apple M2 Max Macbook Pro, running Sonoma 14.5. I'm…
File keeps being moved into the parent folder instead of the subfolder on the website
When moving an online file from one directory to another directories sub-directory, often times (not always) the file will end up in the root dir and not the sub-directory that was selected. Example: Move file /examples/myfile.txt to /new-example-folder/text-files/myfile.txt often times "myfile.txt" will end up at…
Can the Dropbox desktop app start and sync files without logging in to Windows (Server)?
Good Morning We are trying to use DB to share data between 4 servers. We have a task in those server who write an automatic file everyday at 18:00hrs How can we use DropBox and forçe to upload those files without login windows server ? The files only upload after we login windows. Thanks CF
Problems syncing and getting Dropbox to recognize deleted files
I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it. I also pulled the same files and folders from my local Dropbox folder and I can't get it to sync with the online version. I…
Dropbox doesn't open on my Windows 10 device.
I am a long term Dropbox user, having been using it for years on many different platforms including Samsung tablets and phone. Starting around a year ago I noticed I could not "open" it on my Dell Win10 desktops, I have to go on line to my account and open it. Something seems to have changed as this is the case from two…
Beta Build 201.3.5495
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 201. You can find the original Beta 201 release with changes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer (32…

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