Desktop

Hello I'm a DROPBOX PLUS user in 3 different PCs. Along more than a year the application does not open. But the icon appears on the taskbar and sincronization keeps functioning. But unable to see online folders, smart sync options, etc.. I have already reseted the Windows pasword, and in one of the PC made the cycle of…

From last one month my dropbox icon on my MacBook pro showing 1 unread notification. I had no any unread notification on my list. i had finally uninstalled my dropbox desktop app and re installed but the problem remains as it is. please suggest me any solution for the same.

I have a paid account from Dropbox Plus. When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. This happens with all of my jpg and other photo files. I have been able to access all of these files in the past. It's only since I moved to Windows 11 that this has started. Any…

Hi, The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer. When click the hidden icon items arrow, and then click customise, the list shows dropbox with "show icon and notifications" selected Your help would be much…

My hard disk space is running low regularly because the old_files folder in the dropbox cache takes too much space (40+ GB). I have to manually delete this folder every couple of days now. Is there a way to limit its size or to have it deleted automatically? I am using dropbox on an ubuntu system.

I uploaded a file that was 140Go by simply copying into my Dropbox folder and waiting for it to sync. It took about 5 days as I have 100Mbs on the download but 10Mbs on the upload only with my Spectrum connection. Now I wanted to save space on my computer and switched it to "Online-only" but it's been two days and it still…

When logging into my Mac, I got an alert that an attempt by "Dropbox, Inc" to modify something in my system, was blocked, and that I should open the "Security&Privacy" in my System Preferences to enable it. Indeed, I found there a message 'System software from developer 'Dropbox, Inc.' was blocked from loading. I can't…

Hello, Recently Dropbox has been uploading photos with different file names and date formats. Example: some files will be named "2022-04-07 17.07.01" and others will be named "Photo Apr 07 4 29 40". All photos were taken on the same device (iPhone). Also, all photos are uploading to multiple computers in an office, is this…

I rely on the offline installation file to install Dropbox without admin rights, as the admin no longer permits the full installation of Dropbox on my work computer. With this installation, Dropbox is slowing down Windows Explorer massively. When browsing through the file list using the cursor, jumping from one file to the…

I am running Dropbox under Arch Linux on a Hetzner server in a datacenter in Finland. Ocasionally I do data processing on the server because it's a fast machine. Sometimes uploads of these changes to Dropbox get stuck. Three days ago, the upload of a single 3.5 MB file took more than half an hour. There was almost no load…

Hi, I am a longtime paid Dropbox customer on Linux. The set of data I would like to keep and backup in the cloud is growing beyond the size of my hard drive, and I need a solution to selectively sync only parts of my online Dropbox folder to my local drive. That has been possible for a long time on Windows, but…

The subject line captures the error that I am receiving anytime I attempt to open a file stored by DropBox on my PC through the File Explorer. I have tried various media players, VLC, Windows Media Player Legacy, Windows 11 Media Player, 5k Video Player (which plays virtually any extension) - And these are all Mp4 videos,…

The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync. Why is this basic function not correct?

Hi, So this is what has happened. I had access to Dropbox via my work account on my laptop (Macbook). Yesterday that access was taken away as I had resigned and so naturally I no longer had access. After that, all of my desktop folder is gone. I can't find it in hidden files or anything. How can I recover this? All of my…

Not sure where best to address this question, but it would appear to be API-related... We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which accesses XML files stored in the user's local Dropbox folder. (The app is mainly cross-platform C++ with a thin layer of…

This has come up in past discussions but ng of badge has not worked. DB is up to date, new install. Both of my dsiplays flickering when i startup DB. Screencapture of screen with dropbox settings: https://www.loom.com/share/98d98f8bcb04450497c8bd1351a2b622?sid=c1c53b9d-30f9-4f38-be0a-760253f4a8ddne Can anyone help? Thanks

I have a fresh installation of Windows 11 which after a few weeks' use has started flickering and not responding for a few seconds, and this happens every few minutes. On occasion I get a beep then flickering. Windows task manager doesn't flicker, which means (according to MS) it's not a display driver issue but an…

Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.

Hi everyone, I’ve just got a new computer, and I’m trying to sync my folder structure and file names to the cloud (Dropbox Family). However, I want to make sure that most of the files stay in the cloud and don’t take up space on my local drive, except for the ones I specifically choose to keep offline. Does anyone know how…

Hi all, long time user here running a fresh install of Windows 10 Pro and up to date Dropbox Basic with 20 Gb storage. I have been using file requests for several years with no problems. In that time people have sent me between 1-10 files. I just created a new request and told people to drag and drop a folder which…

Hello everyone, I'm using a MacBook Air (11-inch, Early 2015) with macOS Monterey 12.7.6 and have updated to the new Dropbox version. I've been experiencing issues with file syncing. The status indicates files are up-to-date, but others accessing the same folders report not receiving the correct, synced versions (e.g.,…

I'm so stressed out. I dragged 2 document folders from Dropbox out onto my Mac because I had some older versions of them offline on the Mac desktop. I then used Washing Machine to clean up all the duplicates within the folders, which I was really happy about. When I was finished with this exercise, I dragged the folders…

When you have files synced to online only and then you delete the files from your local device, all of the files get taken off of dropbox.com never to be recovered? I lost a s*** load of files this way, but I am not sure why it happened. Someone please clearly explain this: if I sync online only the file should be…

Allow you to view locally (on your computer) the full tree view of files stored in the cloud, and therefore not limit the number of files that can be synchronized locally on a computer (currently at +/- 300,000). A level that you quickly reach when you have 15 or 20TB on your Dropbox. It is very restrictive to be forced to…

On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I…

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication now requires that I manually delete the file from my Dropbox if I want to complete the action of relocating a file. However,…

Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already ****** out that this is not a "beta" version. I've installed DB version 191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox…

I saved some files into the Dropbox file on my PC. Two hours later they have not shown up in my account at dropbox.com nor in the apps on my iPad and my Android phone. How can I fix this problem?

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…