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Large number of files (>300,000) “syncing” at boot up on PC, but no record of any files synced.
This week, when I boot my PC, the sync manager indicates over 300,000 files are being synced. When the process ends an hour or two later, there is no record of which files have been synced. This behavior does not occur on my mac, only on the PC and only within the past week or two. Support first claimed it was due to a new…
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Syncing issues between my Dell XPS17 laptop and my mobile and tablet devices
Hi, This is the first time I’m posting and really need some help please regarding synching issues between my Dell XPS17 and my smartphone, Samsung Galaxy. The problem is that the entire Dell XPS17 backup does not show up anywhere in my mobile Dropbox app....so since the Dell XPS17 backup does not appear on any of the…
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Reverting to a previous version of Dropbox
I've updated to the latest version of the Dropbox app on Mac OS 13.1 Ventura and it's pretty much unusable – dial-up speed file transfers and the icon system that lets you know whether something has been synced or is stored locally is hopeless. Dropbox is fundamental to my workflow and is causing major issues. Anyone else?…
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Incredibly high CPU and battery usage by Dropbox App on Mac
I have the dropbox app installed on my 2019 MacBook Pro and for weeks now I've noticed CPU usage above 100% on my machine, which often causes the fans to spin up to insane levels (thank you intel Macs for being thermally garbage) at all hours of the day, often in the middle of the night after being asleep for hours. More…
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Beta Build 200.3.7099
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 200. You can find the original Beta release with changes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer (32 Bit)…
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How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline. ALL of my files have a green checkmark icon next to them. SOME of my files have BOTH a green checkmark icon AND a cloud with an arrow next to them. However NONE of these files are available offline. If I…
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I can access my files on the mobile app, but not my PC
I'm able to view my Dropbox folders and files on my cell phone. Unable to view folders and files (other than 2 videos) on my pc. One of the key purposes of dropbox is storing and accessing data, right? Not sure why I'm having this problem. Hmm Appreciate any support you might be able to offer.
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Headless Ubuntu installation fails with an error message.
I tried installing Dropobx on my Ubuntu server. "cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf -" works well but when I run "~/.dropbox-dist/dropboxd", it throws an error saying: ------------------------------------------------------------------------------------ Couldn't start Dropbox.…
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Brown icon 'sync icon' in left bottom corner of my files
Has this issue been solved? I have the same issue with a Windows 11 machine. It has One Drive as part of an O365 subscription. From the thread (which I don't seem to be able to reply/comment on) it looks like a conflicy between One Drive and Dropbox. I don't to uninstall One Drive - I don't see why I should need to do…
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Persistent Dropbox pop-up notifications about files being online-only on Win11
My Win11 Dropbox continues to hammer me with Popups that say: "Sync Status These files are online-only. To Open them, first move them into your Drop box folder." I traced some of these files to my \Dropbox\dropbox.cache folder. I deleted it. The Popups just kept Popping. I deleted Dropbox App on Win11 and Reinstalled it.…
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The "manage hard drive space" and "make online-only" options aren't working on my Mac device
I am using a macbook pro 2014 OS 10.15.5 I do not have right click option "make online only". I have the right click option "manage hard drive space", however when I use this feature to "move to online-only" the files do not become online-only, the icon next to the file remains a green tick, if I re-open the right click…
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Problems saving to Dropbox
When saving a file, a window pops up asking you to delete this file (remove from everyones dropbox account and all devices...)
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Unable to update to MacOS on File Provider using macos 14.3.1
Hello, Whenever I get the message "Dropbox strongly recommends updating to MacOS on File Provider" I go through the motions of doing the update and immediately after reinstalling Dropbox get the same message again. This has happened many times now. the one at the bottom showed first, the one at the top immediate afterwards…
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The Dropbox shortcut on my desktop isn't working
My shortcut icon stopped working a couple months ago. The only way I can access dropbox is through windows explorer. I'm running windows 10. I have uninstalled/reinstalled multiple times, restarted my pc multiple times. I've tried single and double clicking, right clicking, running as administrator. By the way, the…
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Editing PDF or JPG files in my macOS Dropbox folder creates a copy
Hello, System: MacOS 12.7.4, Dropbox 198.4.7615 All files are stored locally in Users>Username>Library>CloudStorage>Dropbox Issue: When I open a pdf or jpg file in my Dropbox folder to make a change (rotate, delete a page, annotate) the file opens as a copy. If I stop Dropbox sync, the same thing happens, it opens as a…
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Dropbox in Apps syncing to iCloud Drive
I'm essentially re-posting this https://www.dropboxforum.com/t5/Integrations/MAC-Why-does-Dropbox-appear-in-iCloud-Drive-settings/td-p/418508 because I'm not able to Reply to it (Reply button greyed out). Can someone at Dropbox please provide an answer to this question? The community has been ghosted for 3.5 years. It…
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Can I choose what folders can be accessed from different computers?
My question is very basic. I have 2 personal computers and one from my company. I have Dropbox on all 3, all sync. I don't want my personal folders to appear on my company computer, as there is a small possibility that remote access to that computer by third parties. What I do want, is to be able to access my work folders…
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Changes I make to my files don't sync with other members of my team
When I enter new or Delete items on Dropbox it is not always syncing with others in my office. It doesn't do it every time. How can I force my Dropbox to sych? Thanks, Alan
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What's the difference between the desktop app offered on the Microsoft Store and Dropbox Lite?
There's a dropbox lite (released 2013), and dropbox beta (released 2020) in the Microsoft store. I ran across a thread that the desktop app was discontinued in 2022, but I just downloaded an executable from here. Downloading the desktop app No changelog. When was it released? I had it installed on my pc at one time, but…
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Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.
For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?
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My Dropbox sync icons are missing on Windows 11. I need to see if the files are available offline.
Hi all, Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only. I have resinstalled dropbox, and they were back for one day and have now dissappeared again. Please help!
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Dropbox is creating duplicate files as opposed to GoodSync
Hi. I have been using GoodSync for a few years. I have 3 licenses and use it to sync between 3 desktops and 1 laptop. Lots of the data is not suitable for Dropbox (Essentials) storage and so I need to use both. Some synced folders are common to both apps. When Goodsync detects a sync (during a manual sync), it prompts and…
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A user's desktop app creates conflicted copies, whenever other team members create new files
We have a certain team member that whenever their laptop is turned on and dropbox is running. ANY new files created by any OTHER members of our team will become conflicted by the Laptop users account. We have tried uninstalling norton from their laptop and tried to ensure that all cloud storage options are logged out of on…
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Beta Build 200.3.7042
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline…
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I keep seeing an hourglass when clicking on the Dropbox icon on Win11 and nothing happens
When I click on the dropbox icon in the tray at the bottom of the screen, an hourglass appears for about 5 seconds, and then - nothing. same for clicking the icon in the start menu.
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How can I link another user's computer to my free Dropbox account?
I have Dropbox Free and am allotted three computers. I use two. How do I add and sync my wife's laptop as the third. She already has a Dropbox account.
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Is there a way to edit the Windows context menu?
I know that I can remove Dropbox from the context menu entirely in regedit, but I don't want that. I want to just remove some of the items on it and only keep "Copy Dropbox link" and "View on Dropbox.com". Alternatively turn it into a submenu so that it doesn't show all those options every time I right-click a file.…
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Dropbox naming rules won't allow me to sync certain files on Mac OS
I can upload my files online, but due to - (dashes) or spaces in my personal naming convention, they wont sync with the desktop app? Now I am not about to go through and rename 100000s of files, there must be a work around to this? Ben An example of the message I receive.
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Search for specific character
I am currently in the process of renaming all files in a large dropbox with multiple subfolders. I need to remove all of the following characters: \ / : * ? " < > | Can anyone suggest a way to replace all of these on mass with a space or a way for me to be able to search and find file names / folder names that contain…
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No option to open Dropbox link in Finder?
I seem to be missing the setting that allows me to open Dropbox folders in finder instead of in a browser. Can someone please tell me how to open a Dropbox link in Finder? My Mac is: macOS Monterey; Version 12.5. Two images are attached. As you can see in the second screen shot, I do not have the option I am seeing…