Desktop

I just bought a new laptop. I was able to get all my dropbox files from my old laptop onto the new laptop. I share my files with about 30 people but cannot remember who they all are. Is there a way to get a copy of the people that share my files onto the new computer?

I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad,…

Mac OS X 10.14.6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. It then gets stuck at synchronizing, and the count of files to be synchronized and uploaded never changes. I have…

Hey All, Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are unavailable on my machine), while no selective sync is set up in the preferences - and the missing folders do show up in the…

I have used dropbox for years, downloading pictures from my phone into dropbox, then moving the files to my computer. It always asks me if I want to delete from dropbox everywhere after I move the files out. I got a new computer, and it doesn't ask to remove them, and I have to manually find the pictures I just moved out,…

Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login. IF I…

Hi, I am a Dropbox user for 15 years or so. I use it for business. My Dropbox icon was nowhere to be found on mu pc a few weeks ago, so I could not seem to check whether my Dropbox was syncing anymore. So, I deleted the Dropbox app from my pc and tried to install it again. The deletion did not go smooth, couldn't delete at…

I just added a new PC to my collection and tried to setup Dropbox. I have been using Dropbox for a long time. I downloaded the desktop app and logged in with my account UN and password but nothing has been downloaded. My account shows 3 devices but not the new one. What do I have to do to get the new device to sync? I have…

I am trying to install Dropbox and the process gets stuck where the screen says: "Leave this screen open. A sign in prompt will appear." I never get a sign in prompt. The message just stays there. How can I get past this? Colin Whipple

hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:

The following capabilities should have been included with the original release of this feature. Given the 1000s of online questions about this process, Dropbox needs to fix this IMMEDIATELY! 1. Files/Folders created outside of Dropbox and then moved to a Dropbox folder should automatically become Online-Only if the default…

I moved 2 subfolders from a shared dropbox folder to a folder on my desktop. Not long after, I moved them back to the dropbox shared folder and trashed the desktop folder. I did not turn off my laptop but instead, I just closed it. This was around 7pm 9/18/24. At 6am this morn, they did not appear in the shared dropbox…

Hi I'm on macOS 14.4.1 and Dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready", but I don't want install this update. Is there a solution to stop receiving this message without having to install the update? Thanks

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

I am working with Windows 11 and have drop box installed on two computers, a Microsoft surface and an ACER desktop. The Acer is very recent and has a hardrive capacity of 500 gigs which I thought more than sufficient but now I find that Photoshop requires MASSIVE AMOUNTS of storage for my photographs. In settings it…

I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good. My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me). I need assistance on how to sync all my old files to my PC that…

I have installed Dropbox on a new PC. The application appears to work but I'm unable to connect with an earlier-created library of files and folders. To be clear, I don't have new documents to add, I simply want access to those I added years ago. Advice?

I'm doing a collaborative project with a friend and staying in sync is important. A couple years ago when we did this, sharing and saving .logic files to Dropbox was seamless. Then Dropbox changed something and they files started saving as folders for me. But when my collaborator who has the same new Mac Mini machine as me…

Just upgraded to Mac OS Sonoma 14.6.1 and all of Dropbox folders and files are gone online and on my computer. WTF? Help!

Hello. I use the web version of dropbox (www.dropbox.com) to organize files. Many of my team members prefer to use the DESKTOP version of drop box and open files through File Explorer. Many of the files that I've "moved" or reorganized via the web version cannot be seen by my colleagues who use the desktop version. Can…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other professionals who, like myself work in the music industry who are experiencing huge issues with the new file provider version…

I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open using Windows Explorer. see the attached photo some folders and files have a green check mark and some others have a white check mark…

Hi Everyone, I signed up for a 30 day Dropbox Plus trial. I already had Dropbox Desktop App (version 207.4.5821) installed on my Win Acer Nitro laptop on the C: drive with a Dropbox folder syncing with my online Dropbox account while on the Basic plan. The files in the Dropbox folder are still syncing fine with my online…

Hi, I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough it worked with Sonoma 14.4 (!). Can you pls help? Thanks!

Hi! I recently bought a new MBA and migrated my dropbox files from my old MBP to this. Unfortunately, I was told that the harddrive cannot accommodate all my files, so I was asked to choose files to download to my new Mac, this despite the HDD of both Macs are of the same size and the newer Mac being an M3 (vs Intel). Now…

I've upgraded my DropBox account to the one with a one-year Rewind option, though it seems a waste since Rewind is opaque about what files are contained in very large deletions. Since I now have ca. 3 TB, I want to set DropBox to save my DropBox files in monthly iterations, in addition to the usual constant synch. What is…

Good evening, I nerd some help. I've installed Dropbox on drive C: and I've another disk named D: . I've documents data on disk 😧 but isn't possibile upload data in cloud and synchronize automatically them from this disk. Is there any solution? Thanks

When I click on my mac the dropbox icon on the top menu bar, I can see a message saying "Syncing ****** files" and Size and time. What does that mean? It is constantly changing. Saying 8000 files with a size of a few megabytes and one minute. Increasing or decreasing the number of files not related to the total amount of…

Hello I have just installed Dropbox v200.4.7134 on Windows 11 Pro 23H2. I have Dropbox Plus. In the app preferences there is no Smart Sync option. My drive is smaller than my Dropbox space. I would have to go through hundreds of folders to sync what I need and to be able to view folder structures etc. If I right click on a…