-
I see an error on the desktop app that some files can't be synced due to being used by another app
Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.
-
Slow-downs with the context menu and thumbnails and icons not updating
I'm constantly getting slow-downs with the context menu. And thumbnails and icons not updating. Also I have continuous files that get stuck while syncing, and I have to close and re-open dropbox. Is there a need to release versions every two days that are buggy? Can you please add an option to avoid auto-updating? Some of…
-
A folder shows a green checkmark that's not the same as the ones on my other folders
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below
-
Can't update to Dropbox for macOS on File Provider
I received an email form Dropbox indicating that Dropbox for macOS on File Provider is ready. I followed the instructions to download it through sync and preferences. In the sync tab the message reads "You are not eligible for the updated Dropbox for macOS on File Provider at this time.
-
Can't update to File Provider on Mac OS: some file types not supported.
I'm seeing in the Preferences -> Sync that I cannot use Dropbox for macOS on FIle Provider on one of my computers. I'm trying to figure out why it works on some computers and not others. The message says: Following the "Learn more" link leads me to an article that points out that Photos libraries, Final Cut projects and…
-
Beta Build 203.3.4712
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
-
Beta Build 202.3.5441
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Added error-tag “no_permission” to APIv2's AccessError (HTTP 403). * Added error-tag "no_permission" to APIv2's AccessError open union. Download Windows Standard Installer Offline Installer (32…
-
Trying to Backup to Online only on Windows 11
I have Windows 11. I want to use backup program to save directly to Dropbox cloud only. I create folder in Dropbox on computer and set it to online only (white cloud icon). When I write to it, it reverts to offline (green check).
-
Cloud storage only: Is it possible?
Dear All, I would like someone to help me understand if it is possible with Dropbox to upload and store exclusively in the "cloud" my files without having a copy on my computer and how to do it if possible. Many thanks all. Lukeit
-
Why are "com.dropbox.attr" attributes added to my Dropbox?
Hello friends! I have a problem with Dropbox in the organization where I work. When synchronizing files, the Dropbox client adds an ntfs attribute called com.dropbox.attr with a size of 26 bytes. The problem is that when copying files in docx or doc format (only docx and doc format!) to a network folder (SMB protocol), the…
-
Dropbox syncing status is stuck "indexing" files on my MacOS after File Provider update.
Looks like my Dropbox sync takes forever, and it is just stuck at the "Indexing xxxx files" step. Every time I restart Dropbox, the number changes slightly, but then it stays like that for days. I tried fixing hard links in the accounts settings, but it did not help. I also tried fixing permissions, but it failed with a…
-
Can I connect my hard drive with Dropbox?
Hi, completely out of date old person here. When I signed up for drop box (free), more than 10 years ago there was a connection between folders on my hard drive and drop box folders. I could see that they were linked since they were in a drop box folder and if I modified my hard drive folder that modified the folder in…
-
Error Code 0x80070185 when trying to open a zip file on Windows 11
Edition Windows 11 Pro Version 23H2 Installed on 5/24/2024 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0 Have a DB Business account that allows for downloading 100GB individual files. Tried multiple times to download a 79GB .zip file when i logged into the web interface. The file kept…
-
Not seeing my backups on other devices, after updating the Backup feature
Dear All. I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including phones and tablets. I love this feature. Recently the desktop app asked me if i want to put my desktop in backup which I accidentally…
-
Stable Build 202.4.5551
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Added error-tag "no_permission" to APIv2's AccessError (HTTP 403). * Added error-tag "no_permission" to APIv2's AccessError open union. * Fixed an issue that prevented team folders from being…
-
How can I install the Dropbox desktop app, NOT Dropbox Lite?
I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work. Dropbox Lite will not work for what I need, but I can't seem to download regular Dropbox.
-
Provide support for Dropbox for Microsoft Surface Pro 11
It was shocked to learn that Dropbox isn't available for the new MS Surface Pro machines which use a new ARM processor from Qualcom that make them competitive with Mac M series. Hopefully this is in the works. Otherwise Dropbox is providing a sales channel for OneDrive
-
Backing up to online-only folders
I can't find a way to upload from my backup (syncback) program to on-line only dropbox. A program needs a path, not a drag and drop that the browser version offers. When I use a folder on the computer set to off-line only, it turns to "hybrid" (open green circle) and the data stays on my hard drive.
-
Are Quickbooks files supported for use in Dropbox?
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
-
Update to Dropbox & now we have our files moved from Desktops & can't move them back.
Hello folks! Early this morning (6-22-2024) updates were made to Dropbox. We were sent an email beforehand notifying this. Now we have files moved from our Desktops, and we are not able to move them back. Is there a way to revert what Dropbox did? It will not allow us to move the folders back manually. We are both admins.…
-
My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox created a folder called "My PC" within the Dropbox folder. I tried to back up my files and noticed that the "downloads," "desktop,"…
-
What does this yellow square mean
What does the yellow square mean? Can't find it anywhere What does it mean?
-
Logic Pro Projects files not showing up on Mac. Why?
I'm working in Logic Pro Projects with my partner, which we share with dropbox. We do this for years already, but lately, whenever my partner saves a project to DB, there are files that do not show up on my Macs. I can see the files in the web browser and the iPhone app, but they won't appear on 2 different Macs, also…
-
Context menu missing on Mac. How can I bring it back?
Hi, I'm having an issue with my Dropbox folder and I'm going round in circles with various fixes with no luck. I've opened a new account to use for my work. Installation is all fine. The Dropbox folder has been put inside macHD/users/name/ - not inside cloud storage as I've read elsewhere. When I try and right-click on any…
-
Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no problem. i can easily access them online but they are not syncing to my my desktop folders. nothing is in there. I am using…
-
How to view a spreadsheet on Android *without* changes being saved?
Dropbox keeps saving my changes as a separate version when I never asked it to. I am the only person who uses this spreadsheet, and I only intentionally edit on one laptop. I do sometimes view it on my Android phone in the Excel app when I'm away from my laptop, but *I don't want these changes to be saved*. I wouldn't…
-
Files disappeared from dropbox after moving them from mac to dropbox app in finder
Hi, I had to create space in my mac storage for a software install. I moved files into the dropbox app in my finder. Lost of files. After the other software update, dropbox app disappeared from finder. I looked on the desktop versions, my moved files weren't there. I contacted dropbox support, they suggested deleted files,…
-
Can’t find videos on my phone that were uploaded to Dropbox from my desktop
I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone
-
Can't access some files through the app
For some reason, I am not able to view the last few months of shared files through the desktop nor the phone app. I can only see them through dropbox.com. I have plenty of space left on my plan. Any suggestions?
-
One desktop machine isn't syncing to Dropbox any more, why?
I have two desktops and a notebook connected to Dropbox. One desktop and and notebook connect consistently and is kept up to date on what ever is happening on the other. One desktop has connected in the past but is no longer doing so. Although I have it 'on' in startup, it doesn't start on startup. No Dropbox icon appears…