Desktop

Highlight color on comments
I'm compiling comments from users on a 48-page document. I can not find a way to make the comment color anything other than VERY pale yellow. (One commenter said "this space looks too tight" and must have highlighted that SINGLE space, but there is absolutely no way I can find to pinpoint where.) When I click on a comment,…
Images moved from Macbook to Dropbox folders not showing thumbnails and not opening
I have a dropbox family account of which I am the owner. All the images I have moved from my macbook pro to dropbox folders show the thumbnails and open on double clicking when I first add them. However, when I go back to the folders a short time later, the thumbnail image no longer shows and I have to right click to…
After the 6/25/24 update, my Dropbox files aren't syncing and Adobe Acrobat keeps crashing.
AFter update 6/25/24, dropbox stopped syncing and I get gray X on my files rather than the usual sync icons. Also does not communicate with Adobe Acrobat as dropbox options do not appear when right clicking to share a file with Dropbox link and the other several options that typically appear. I reverted back to the prior…
JPG Files don't display in File Explorer Preview Pane
Windows 10 64bit Edition 22H2 Dropbox v 192.4.7629 JPG files in a dropbox folder do not display in the File Explorer Preview Pane. I can move the same file from the dropbox folder to any folder on the hard drive and it displays instantly in the windows preview pane. Other files, like PNG, DOCX, PDF, TXT, etc, display fine.…
Dropbox folder as File Explorer default open location
How can I make my Dropbox folder on my Dell Inspiron 7506 2n1 the default loction when File Explorer is opened? Also is there way to pin Dropbox folder in File Explorer open so it does not collapse every time I close File Explorer? Thanks, Judith
Why won't the Dropbox icon stay in my menu bar?
Why won't the Dropbox icon stay in my menu bar? How can I get it to stay there?
Logic Pro download corrupted files
Hi there, Using dropbox to sync my Logic Pro projects in real-time. Uploaded multiple to 'online-only' and then used smart sync to shift them to 'local' as I needed to work on some old files but I'm getting the same error message every time which implies that part of the file integrity is wrong and the projects simply…
Activity monitor split in two on Windows, for the past week.
Something began a week ago: When selecting the Dropbox from taskbar and clicking the right mouse button to select one of the options, it opens additional small window which interfere with the main window. What is it and how i can rid of it? Thanx, Eli.
InDesign will freeze if we try to open files that are online-only
Please note that we have a Dropbox shared among multiple employees. Since yesterday, we've encountered the following issue: Whenever we try to open any files, such as InDesign or Photoshop files, through Dropbox that have a cloud status, the application freezes. To work around this, we need to right-click on the file in…
Dropbox app on Macbook Pro M1 using high RAM.
Hi Dropbox is running considerably high RAM, and has done for some time. By looking at the forum it seems to be a constant problem - what can I do to reduce this? It is by far the most RAM intensive application i use. I'm using : Macbook Pro M1 - 16GB RAM Sonoma 14.5 Dropbox App v202.4.5551 7% of Dropbox allocation (25TB)…
Moving my basic Dropbox to a new computer.
I have the Basic plan. I have Dropbox on 1 PC, 1 iPhone , 1 IPad. I have bought a new computer and want to move to new PC. How do I do that under my current plan.
How can I delete the Dropbox desktop app and only use the online version?
Hello, I want to delete/un sync and remove all desktop Dropbox stuff, and strictly use the online version. How do I do this?
Dropbox isn't syncing automatically on Windows 11
I've seen a lot of discussion about Windows 11 and Dropbox, but I feel that my situation is a bit more unique in that I'm NOT running in S Mode. I've also uninstalled and reinstalled Dropbox several times on this machine, AND I can't go back to Windows 10 as this is a new machine. I have the Dropbox icon in my start menu…
Beta Build 203.3.4812
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Question on Organizing Between Desktop and Dropbox
Hi, I seem to remember that years ago, instead of moving actual files/folders from my PC to Dropbox, I simply added pointers to those files/folders in Dropbox. That way, I didn't have to have two completely separate filing systems - one on my PC and one on Dropbox. Also, if I wanted the files/folders accessible on both my…
Dropbox on Fedora Silverblue 39
I'm testing Fedora Silverblue 39 currently, and the Dropbox experience is not great. I installed the latest version of Dropbox from Flathub, launched it and signed in without issues. But as soon as I closed the settings, I couldn't reopen anything. Relaunching the app just open the folder in Files. I tried installing the…
I have two Dropbox folders in the CloudStorage folder on Mac OS, which is live?
Good morning, I need confirmation before proceeding with a deletion. Within the Library > CloudStorage folder on my Mac, I've found a duplicate Dropbox folder. One appears to be current, while the other seems to be an old version from last year. Before removing it, I'd like to make sure my assumption is correct. Could you…
I use selective sync but my folder keeps showing up on Windows.
Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: * Open your Dropbox desktop app preferences. * Click the Sync tab. * Under Selective Sync, click Selective Sync… (as I use Windows). * Check the folders you'd like saved on your hard drive. Uncheck the folders you'd…
Trying to install the desktop app on Linux Mint but I'm getting a pop-up error.
I have a brand new installation of Mint I'm trying to install Dropbox. I have Dropbox running on 2 other machines. I downloaded dropbox_2022_12_05_amd64.deb. When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)". I installed libgtk-4-1, but still get the…
Trouble opening the Dropbox desktop app on new Mac Air
I'm way out of my depth here. I've been a long time user of Drobox and have installed the desktop app previously but its not working this time. I used the Migration Assistant to set up new Mac Air from MacPro. I've found Dropbox in launchpad but there are no files. I have tried to delete but I get a dialogue box saying its…
I keep being asked for my Mac password every time I rename/move files on Dropbox
I know there has been a couple of other incidents like this. But I dont want to reinstall Dropbox to be honest. So just like the subject say: Mac Finder asks for password each time I rename a file or move in Dropbox. And now comes the weird thing. This all is hapening on my iMac Pro (Sonoma v14.5). While when on my Macbook…
there is no "version history" item in the context menu of the PC application
For some time now, the "version history" item has disappeared from the context menu of PC applications. I only have 4 other items, for example: share, copy link to dropbox. Was this some application change or is it a bug on my part and how do I fix it?
I cannot restore old external drive backup to reformatted drive
I backed up my SSD with "dropbox backup" to reformat it. When I tried to restore it, the SSD that I reformatted is being recognized as a different storage, so I cannot restore it. What should I do?
The Dropbox app disappeared from my Macbook, I had to reinstall it again
MacOS 13.6.7 Dropbox disappeared off my laptop! Over a decade of files, my most dependable backup! I had to reinstall the app and my files are being reinstalled as we speak! Putting my files back as we speak! HAs anyone had this problem!!
Dropbox desktop app disconnects randomly during file upload
Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only way to fix it is to close and reopen the app. But it disconnects again after a while.
Just installed the Mac upgrade from 2022 and now ALL my files are uploading.
I really regret having done this "upgrade," as all my files are in limbo. It is a terrifying feeling. Can anyone please tell me if this is normal and will end soon? Thank you!
Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.
Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a big issue. Issues: * When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. Files won't open unless I quit DropBox to sever the never-ending sync loop.…
How to upgrade to Dropbox for macOS on File Provider?
I've recently purchased a new Macbook Pro (Apple M3 Pro, running MacOS 14.5) and installed Dropbox. However, it shows that I'm not eligible for the version on File Provider which causes me issues with accessing files that are only stored in the cloud. My other, older intel-based Macbook Pro with the same OS has everything…
Unable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees.…
Files in Dropbox on the computer are copied and not just moved
As of a month ago or sooner, when dragging files out of one dropbox folder to my desktop, the file is copied and not simply "moved". Is this a setting that changed with an update. I would prefer it to just move out of dropbox and it deletes from Dropbox. Now If I move it to my desktop, it creates a copy then I have to…

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