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Error Code 0x80070185 when trying to open a zip file on Windows 11
Edition Windows 11 Pro Version 23H2 Installed on 5/24/2024 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0 Have a DB Business account that allows for downloading 100GB individual files. Tried multiple times to download a 79GB .zip file when i logged into the web interface. The file kept…
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Not seeing my backups on other devices, after updating the Backup feature
Dear All. I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including phones and tablets. I love this feature. Recently the desktop app asked me if i want to put my desktop in backup which I accidentally…
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Stable Build 202.4.5551
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Added error-tag "no_permission" to APIv2's AccessError (HTTP 403). * Added error-tag "no_permission" to APIv2's AccessError open union. * Fixed an issue that prevented team folders from being…
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How can I install the Dropbox desktop app, NOT Dropbox Lite?
I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work. Dropbox Lite will not work for what I need, but I can't seem to download regular Dropbox.
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Provide support for Dropbox for Microsoft Surface Pro 11
It was shocked to learn that Dropbox isn't available for the new MS Surface Pro machines which use a new ARM processor from Qualcom that make them competitive with Mac M series. Hopefully this is in the works. Otherwise Dropbox is providing a sales channel for OneDrive
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Backing up to online-only folders
I can't find a way to upload from my backup (syncback) program to on-line only dropbox. A program needs a path, not a drag and drop that the browser version offers. When I use a folder on the computer set to off-line only, it turns to "hybrid" (open green circle) and the data stays on my hard drive.
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Are Quickbooks files supported for use in Dropbox?
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
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Update to Dropbox & now we have our files moved from Desktops & can't move them back.
Hello folks! Early this morning (6-22-2024) updates were made to Dropbox. We were sent an email beforehand notifying this. Now we have files moved from our Desktops, and we are not able to move them back. Is there a way to revert what Dropbox did? It will not allow us to move the folders back manually. We are both admins.…
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My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox created a folder called "My PC" within the Dropbox folder. I tried to back up my files and noticed that the "downloads," "desktop,"…
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What does this yellow square mean
What does the yellow square mean? Can't find it anywhere What does it mean?
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Logic Pro Projects files not showing up on Mac. Why?
I'm working in Logic Pro Projects with my partner, which we share with dropbox. We do this for years already, but lately, whenever my partner saves a project to DB, there are files that do not show up on my Macs. I can see the files in the web browser and the iPhone app, but they won't appear on 2 different Macs, also…
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Context menu missing on Mac. How can I bring it back?
Hi, I'm having an issue with my Dropbox folder and I'm going round in circles with various fixes with no luck. I've opened a new account to use for my work. Installation is all fine. The Dropbox folder has been put inside macHD/users/name/ - not inside cloud storage as I've read elsewhere. When I try and right-click on any…
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Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no problem. i can easily access them online but they are not syncing to my my desktop folders. nothing is in there. I am using…
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How to view a spreadsheet on Android *without* changes being saved?
Dropbox keeps saving my changes as a separate version when I never asked it to. I am the only person who uses this spreadsheet, and I only intentionally edit on one laptop. I do sometimes view it on my Android phone in the Excel app when I'm away from my laptop, but *I don't want these changes to be saved*. I wouldn't…
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Files disappeared from dropbox after moving them from mac to dropbox app in finder
Hi, I had to create space in my mac storage for a software install. I moved files into the dropbox app in my finder. Lost of files. After the other software update, dropbox app disappeared from finder. I looked on the desktop versions, my moved files weren't there. I contacted dropbox support, they suggested deleted files,…
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Can’t find videos on my phone that were uploaded to Dropbox from my desktop
I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone
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Can't access some files through the app
For some reason, I am not able to view the last few months of shared files through the desktop nor the phone app. I can only see them through dropbox.com. I have plenty of space left on my plan. Any suggestions?
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One desktop machine isn't syncing to Dropbox any more, why?
I have two desktops and a notebook connected to Dropbox. One desktop and and notebook connect consistently and is kept up to date on what ever is happening on the other. One desktop has connected in the past but is no longer doing so. Although I have it 'on' in startup, it doesn't start on startup. No Dropbox icon appears…
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The Dropbox app doesn't launch automatically every time I restart my Win11 computer.
I recently got a new laptop with Win11 on it. Got the Dropbox app installed, synced, etc. When I shut down the computer, then turn it back on, the DB app is no longer available in my system tray, and I have to reinstall. That works, but it's a pain in the butt. Is there a setting in Windows11 that I need to set? Or in the…
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Beta Build 202.3.5506
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Had to reformat hard drive and reload new MacOS and data, now I have 2 Dropboxs on my hard drive
I am a Dropbox Plus user running a MacBook Pro, with Sonoma 14.5 Last Sunday, 06/09/24, I experienced problems with my MacBook. Working with Apple Support, they tried to reload a new copy of the OS, but it didn't resolve the issue. Since I had a recent Time Machine backup, their advice was to reformat my hard drive, reload…
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Add option to hide sync status icon in the desktop app on Windows
Many times I share my screen in meeting and i don't want the participants to know that I'm syncing to Dropbox. So if you can add an option whether to hide or show 'sync status icon' in the desktop files so no one -but me- would know whether i'm syncing or not. Currently everyone in the meeting can know which files i'm…
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How to disable Dropbox the pop-up asking me to login to Dropbox on the desktop app?
Recently, I replaced Windows 7 with Windows 10 on my desktop PC. This has worked perfectly so far. My user has a start page with the programs that are important to me and the corresponding link shortcuts, and almost everything works perfectly. Dropbox Basic is one of the many links, but not to the installed program, but to…
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My shared folder locally doesn't have a green check mark. Why?
Good morning, I'm havind problems with one of my shared dropbox folders. I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a problem. With other shared folders I do not have this problem. Also when I'm working in the folder that is giving me problems, I…
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Keepass database file will not update properly.
I have used Keepass password database on dropbox for many years without issue. A few months ago it stopped syncing properly. If I make a change in Keepass, I see that dropbox thinks it updated all copies as the file date changes, however when opening up the file, I see my updates haven't changed. I have gone through all of…
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Sync history missing after update on the Dropbox icon
first it was the time remaining that went missing. now sync history, which at least showed some indication of the progress of syncing has vanished. got a message yesterday that the box that opens when you click the icon was being updated. Now today instead of sync history and activity, it shows 'your activity' and 'sharing…
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"Files in this folder are being used by Windows Explorer, so they cannot be synchronized" error
There is 1 file that cannot be synchronized. The synchronization problem shows that "Files in this folder are being used by Windows Explorer, so they cannot be synchronized. Please close the file to resume syncing". I tried closing all folders, restarting my computer, and restarting Dropbox, still unable to sync
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Dropbox pulling incomplete excel documents
Hello, One of my employees are having an issue with their laptop concerning excel and Dropbox. We use Dropbox for our field technicians to pull excel spreadsheets to complete a daily report. This spread sheet is a template that they add their data into, and then save to another folder within their Dropbox. They've…
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Cannot move a folder to another folder on Finder- Mac
Hi! I am having trouble when I try to move a folder from my desktop to another folder on Dropbox in my Finder window on my MacBook Air. It says Error-36. I have tried multiple suggestions I've found online and nothing works. I am able to open the contents of the folder and move each item to the new folder, but I can't move…
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Unwanted 'update' to Macos on File Provider causes multiple issues - excessive disk use being one
After 10+ years of happily using Dropbox both private as for business, I got the invite to update to use Macos on File Provider. The update ran smoothly in itself, but: 1) I lost around 120 GB of disk space (free was 225 GB/1TB, free is now 101GB/1TB). Mac tells me that folder size in the new location is 497,46 GB (in 81k…