Desktop

I got an alert that Dropbox wants to modify something in my MacOS
When logging into my Mac, I got an alert that an attempt by "Dropbox, Inc" to modify something in my system, was blocked, and that I should open the "Security&Privacy" in my System Preferences to enable it. Indeed, I found there a message 'System software from developer 'Dropbox, Inc.' was blocked from loading. I can't…
Dropbox using (2) different Naming Conventions and Date Formats
Hello, Recently Dropbox has been uploading photos with different file names and date formats. Example: some files will be named "2022-04-07 17.07.01" and others will be named "Photo Apr 07 4 29 40". All photos were taken on the same device (iPhone). Also, all photos are uploading to multiple computers in an office, is this…
Drobox installation without admin rights slows down Windows Explorer massively
I rely on the offline installation file to install Dropbox without admin rights, as the admin no longer permits the full installation of Dropbox on my work computer. With this installation, Dropbox is slowing down Windows Explorer massively. When browsing through the file list using the cursor, jumping from one file to the…
The syncing on my headless Linux setup is quite slow.
I am running Dropbox under Arch Linux on a Hetzner server in a datacenter in Finland. Ocasionally I do data processing on the server because it's a fast machine. Sometimes uploads of these changes to Dropbox get stuck. Three days ago, the upload of a single 3.5 MB file took more than half an hour. There was almost no load…
Selective Sync support on Linux
Hi, I am a longtime paid Dropbox customer on Linux. The set of data I would like to keep and backup in the cloud is growing beyond the size of my hard drive, and I need a solution to selectively sync only parts of my online Dropbox folder to my local drive. That has been possible for a long time on Windows, but…
"We couldn't open (insert file name here). Wait a bit, then try again" when opening file on Windows
The subject line captures the error that I am receiving anytime I attempt to open a file stored by DropBox on my PC through the File Explorer. I have tried various media players, VLC, Windows Media Player Legacy, Windows 11 Media Player, 5k Video Player (which plays virtually any extension) - And these are all Mp4 videos,…
The desktop app shows it's up to date, even though files are still waiting to sync.
The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync. Why is this basic function not correct?
My Desktop folder has been removed from my Mac, after losing access to my work Dropbox account.
Hi, So this is what has happened. I had access to Dropbox via my work account on my laptop (Macbook). Yesterday that access was taken away as I had resigned and so naturally I no longer had access. After that, all of my desktop folder is gone. I can't find it in hidden files or anything. How can I recover this? All of my…
Offline files not downloaded when accessed programmatically (macOS)
Not sure where best to address this question, but it would appear to be API-related... We've got an existing app which has been working OK until recently on both Windows and Mac platforms, which accesses XML files stored in the user's local Dropbox folder. (The app is mainly cross-platform C++ with a thin layer of…
Dropbox causing screen flickering on Windows 10
This has come up in past discussions but ng of badge has not worked. DB is up to date, new install. Both of my dsiplays flickering when i startup DB. Screencapture of screen with dropbox settings: https://www.loom.com/share/98d98f8bcb04450497c8bd1351a2b622?sid=c1c53b9d-30f9-4f38-be0a-760253f4a8ddne Can anyone help? Thanks
Dropbox causing screen flickering / no response in Windows 11
I have a fresh installation of Windows 11 which after a few weeks' use has started flickering and not responding for a few seconds, and this happens every few minutes. On occasion I get a beep then flickering. Windows task manager doesn't flicker, which means (according to MS) it's not a display driver issue but an…
Dropbox uninstalls every time I restart my computer
Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
How to Sync Folder Structure and File Names to the Cloud While Keeping Files Offline
Hi everyone, I’ve just got a new computer, and I’m trying to sync my folder structure and file names to the cloud (Dropbox Family). However, I want to make sure that most of the files stay in the cloud and don’t take up space on my local drive, except for the ones I specifically choose to keep offline. Does anyone know how…
Issue with Dropbox not syncing changes on MacBook Air (Early 2015) with macOS Monterey 12.7.6
Hello everyone, I'm using a MacBook Air (11-inch, Early 2015) with macOS Monterey 12.7.6 and have updated to the new Dropbox version. I've been experiencing issues with file syncing. The status indicates files are up-to-date, but others accessing the same folders report not receiving the correct, synced versions (e.g.,…
Files became inaccessible after making changes to them offline.
I'm so stressed out. I dragged 2 document folders from Dropbox out onto my Mac because I had some older versions of them offline on the Mac desktop. I then used Washing Machine to clean up all the duplicates within the folders, which I was really happy about. When I was finished with this exercise, I dragged the folders…
Deleting online-only files made me lose all my files, how do I prevent this in the future?
When you have files synced to online only and then you delete the files from your local device, all of the files get taken off of dropbox.com never to be recovered? I lost a s*** load of files this way, but I am not sure why it happened. Someone please clearly explain this: if I sync online only the file should be…
Show all files online-only, but not use up the 300,000 limit in the desktop app
Allow you to view locally (on your computer) the full tree view of files stored in the cloud, and therefore not limit the number of files that can be synchronized locally on a computer (currently at +/- 300,000). A level that you quickly reach when you have 15 or 20TB on your Dropbox. It is very restrictive to be forced to…
How to debug connection problem in Dropbox
On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I…
Moving files out of Dropbox now defaults to the 'copy' function
Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication now requires that I manually delete the file from my Dropbox if I want to complete the action of relocating a file. However,…
Dropbox vs. Ventura nightmare (191.4.4995)
Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already ****** out that this is not a "beta" version. I've installed DB version 191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox…
Beta Build 207.3.5702
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
The option to create shared links is missing from my Windows context menu.
Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…
When are files actually synced in the desktop app on Windows?
As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting to sync.” This is not a one-off, it happens every time I transfer photos from my camera into my Dropbox folder. I would like…
Unlinking my device and deleting files on my laptop: what happens?
Hey! I want to unlink my laptop from my dropbox account because I prefer to access my dropbox files through the webpage only. I don't want to have a dropbox folder on my laptop, even if it is online only. I only want to log into dropbox on the web and access my files from there. From my quick googling, I found that I…
Dropbox webaccess not seeing all the files i see in my home pc app folder
hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…
Dropbox doesn't work correctly after upgrading computer to Windows 11
Hi all..I have a rather complicated scenario; I bought a new Windows PC running Windows 10 3 years ago. The PC had the usual C drive, but I opted to install Dropbox on the second D drive where I hoped to keep most of my apps. Everything worked beautifully. Also have Dropbox on my laptop and phone. The option came up to…
Some files don't sync to my desktop app and a conflicted copy is created, if I rename them.
Hello! I recently got a new MacBook and I'll my sharing it with my iMac. I use Dropbox to sync a folder of addons that I use for a design program. I just installed Dropbox on my new computer and most of the files synced to the new computer but some just never appeared. The app shows things are up to date. Here's the weird…
Upload speed is rather slow despite FTTH fibre optics
Good morning, I've recently moved and am now the proud owner of an FTTH fibre optic Internet connection. I just ran a speed test, and my download speed is at 30 MB/S, while upload speeds have reached up to 9 MB/S. However, when I use Dropbox to sync my files, the speeds are significantly lower. For example, the other day I…
Completely confused about Backup versus Sync: Can I do both?
I have been syncing my Windows library files (Documents, Downloads, Pictures, Videos) using Dropbox for years. But I keep getting messages about trying Dropbox Backup. What is the difference? Will files in Backup sync and be available on multiple devices? Does Backup support versioning? In which case I don't need Sync.…
Dropbox is not syncing content between my two devices.
I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working for years all of a sudden from two days ago it stopped working.

Desktop

Discussion List