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Dropbox is stuck on 'Starting...' on my new Mac computer.
I just used Migration Assistant to move to a new MacBook Air. Clicked on the Dropbox icon in the menu bar - it said Starting. I have uninstalled Dropbox and reinstalled it. When I start up the computer - and click on the icon - it says Starting. So far I have waited for an hour. I used Activity Monitor - and it doesn't…
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One of my folders just disappeared on my Mac, how can I get it back?
Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…
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Files Shared Between Computers; "Make available offline" & "Make online-only"
Hello all. I'm a music producer and I work between two different Mac computers (a Mac mini desktop setup and a MacBook Pro for when I'm on the go). I'm currently using a folder inside of Dropbox to store all of my DAW song files (DAW stands for "Digital Audio Workstation"; it is the software I use to produce my music and…
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Beta Build 207.3.5638
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Can I delete the Dropbox context menu items in Mac Sonoma 14.4.1?
Hi. All. I would like to ask some questions about Mac finder extesion option. As you can see below figure, I already have set extension option in Finder. However, I want to see just "Copy Dropbox link" option. Could I change this setting to remove other options? If you know, please answer me. My macbook version is Sonoma…
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Can't change the Dropbox account my Mac desktop app is linked to
I want my Mac desktop app to link to my preferred Dropbox account, rather than to an account which is now redundant. The app links to the redundant account by default and nothingI can do can change this. I have seen somewhere advice to go the DB icon > My account (avatar) > Preferences > Account tab > Click Unlink this…
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I'm suddenly unable to create a new folder in File Explorer, even though I'm an admin.
Hello, suddenly, I am unable to create a new Dropbox folder in File Explorer. It says I need permission. But I've always been able to do this. I have all my dropbox folders in file explorer and can work out of, share, create folders right there. Suddenly I need permission. I'm an Admin. Using dropbox via file explorer is…
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Constant "Permission to update" request on Windows
Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?
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Dropbox toolbar icon is missing Debian GNOME.
Toolbar Icon missing Debian 12, GNOME Some other versions of Debian desktops, other Linuxes are okay. A solution given by Dropbox is to download a newer version of Dropbox than is in the Debian Repositories, which is dated this year, and install that. This did not resolve the issue. At the present time, I do not have…
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Setting Dropbox Transfer preference
Hi, I’m on a Mac using the v.206.4.6506 of Dropbox desktop app. Recently when I’m uploading files using Dropbox Transfer, I set the expiration date, let’s say one year later, and turn off the download notification slider. The file upload and it’s done. Everything is fine BUT when I do another transfer I have to set the…
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I see blue spinning circles next to my folders and my files disappeared from Dropbox online.
I've run a Dropbox basic folder for over 10 years. Currently running the Basic Setup on a fully updated Windows 10 PC. Space used is only 1.6 gig. Files were sycronising according to the task bar icon. BUT. For the last few months when I clicked on the PC Dropbox folder to access a file or folder, the blue spinning circle…
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My app has been constantly syncing 4 files.
Hi, I´ve been struggling with an issue which I´ve already talked to two persons from tecnical suppor. It´s that I have 4 files that doesn´t stop to sync. I´ve loged out to log in again and let drop box sync my files again, I´ve wated for some days and the issue continues. I also checked out the Earle releases is off and it…
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Dropbox main folder (https://www.dropbox.com/home) - How to map the main index of Dropbox on Windows
Hi I would like to map the main index (folder & files) of my Dropbox account to Windows 11. I do not use the Windows Dropbox client and do not intend to use it. I only access Dropbox from the web. That said, also considering that two-step verification complicates the connection, is there a way to map Dropbox as a Windows…
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I mistakenly deleted D: data drive and lost all my files
I mistakenly deleted the D:Data drive from Windows File Explorer and lost all of my Dropbox folders and files. I thought a D drive would be an external drive and that all of my files would still be in the DB cloud. But no, they're all gone but worse than that, they did not go to the Deleted folder, they just disappeared,…
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Right click menu in File Explorer is missing option to open file in browser
There used to be an option to open a file in Dropbox in your browser, but for some reason it's disappeared: I can copy the Dropbox link and paste it into my browser to view it that way, but it's way less convenient than it was before. I don't see why this option would have disappeared and am wondering if it's a bug or…
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Stuck "Indexing..." on macOS 14.5. I've tried everything.
Even before an upgrade, I was stuck on either syncing or indexing endlessly. Currently my comp is just endlessly "indexing..." at the bottom of the app menu. I've uninstalled and reinstalled many times, this has been a problem now for over two weeks. I've logged out, I've tried "fix permissions" and "fix hardlinks" several…
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Beta Build 207.3.5611
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…
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How can I sync files with Dropbox from one Windows computer to another?
Good day, brand new to dropbox....! I have been toying around, but I am definitely doing something wrong as I do not see synchronization happening....! I.e. The files on Laptop is diffenent that dropbox...! I looked around in the hope to get some "Basics" (And I mean really basic...!) video which would go step by step…
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How to recover unsynced files after I moved them out of Dropbox?
Hi, I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox to put my files on my computer and all files a d documents created in the last six months have disappear and also there are many documents in my computer that I cannot open.. I panicking since I see i am losing months of work
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Selective file type sync
i would like to have the selective file type syncing, so that we can avoid syncing backup files, plot log file, error files, some other unwanted file types. syncing will ever faster if we have this option
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Dropbox app won't install, it fails with an error.
Hi Folks, Moved from work MacBook back to personal Now dropbox will not install and I am getting an odd error - see screenshot below Can't reach anyone to help either ... although that is suggested Any thoughts? Appreciated in advance, Luke
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The app on my Mac device is stuck at "Syncing".
My previous problem was solved: https://www.dropboxforum.com/t5/Create-upload-and-share/My-app-has-been-stuck-at-syncing-amp-the-number-of-files-doesn-t/m-p/787153 but I got a similar issue. This time, Dropbox just says Dropbox 205.4.5765 Syncing . . . "View sync issues" in the avatar menu says Personal No issues "File…
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Recent files that I need are being taken offline automatically on my Mac.
Hello. Dropbox for Mac is automatically removing downloaded files, making them online-only. I understand this is meant to happen automatically (and can't be turned off?) for files that haven't been touched in a while, but I have content referenced by other video and animation software that is being taken offline without me…
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Shared folder contents not populating and not syncing
I'm on a team with 4 people and all of us joined the shared folders because we're all listed on Dropbox.com. But, only one of us sees all of the contents of the shared folder. Another person can see a few folders but the other folders aren't populating and his Dropbox app says his syncing is up to date. My Dropbox app…
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How to move files from Dropbox folder back onto my computer without copying them?
I put a big giant folder inside of the Dropbox folder, but now upon trying to move it back to my desktop it's saying I can only copy it over. I do not have enough storage space to do this, and I don't know what to do. What's the best way to get this out of the Dropbox desktop app folder and back onto my computer's normal…
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Online only files still taking up space on hard drive!
I'm trying desperately to clear out my hard drive (so Photoshop can open!) and have made tons of folders and files 'online only' sometime ago. However, when I inspect the the folders and files (I'm using the app Folder Size) these STILL take up space on my laptop. An example of one folder here is my 'Camera Uploads' which…
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Dropbox lets me back up the entire Documents folder, but not an individual subfolder.
Hey there! I'm a little new to using dropbox after stopping about a decade ago, the backup feature seems pretty useful to sync files between my devices, but i'm having an issue: I can only tell the dropbox application to backup my entire documents folder. If I try to select an individual folder or folders within the…
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When I upload files it reads "review file"
I was uploading a folder in Drop Box a few files it uploads but it reads Review Files. see the screen shot What does it mean? and what do i need to do? Regards Ajay
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The Dropbox tray gets duplicated every time I click on the Dropbox icon (bugged)
Hi, I have started getting this bizarre issue all of a sudden where whenever I open the dropbox tray, it becomes a mini version of itself within the tray (see picture). Anyone have any idea why this may happen and how I may fix this? The only way for me to now select anything from the tray is through this mini box which is…