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Files became inaccessible after making changes to them offline.
I'm so stressed out. I dragged 2 document folders from Dropbox out onto my Mac because I had some older versions of them offline on the Mac desktop. I then used Washing Machine to clean up all the duplicates within the folders, which I was really happy about. When I was finished with this exercise, I dragged the folders…
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Deleting online-only files made me lose all my files, how do I prevent this in the future?
When you have files synced to online only and then you delete the files from your local device, all of the files get taken off of dropbox.com never to be recovered? I lost a s*** load of files this way, but I am not sure why it happened. Someone please clearly explain this: if I sync online only the file should be…
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Show all files online-only, but not use up the 300,000 limit in the desktop app
Allow you to view locally (on your computer) the full tree view of files stored in the cloud, and therefore not limit the number of files that can be synchronized locally on a computer (currently at +/- 300,000). A level that you quickly reach when you have 15 or 20TB on your Dropbox. It is very restrictive to be forced to…
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How to debug connection problem in Dropbox
On my Ubuntu 20.04.6 system, dropbox is installed. From that Ubuntu system, https://www.dropbox.com can be reached. But the dropbox client can't connect to the dropbox server to sync the changed files. Where can I find the configuration with dropbox-account and password? How can I debug the connection problem? Where can I…
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Moving files out of Dropbox now defaults to the 'copy' function
Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication now requires that I manually delete the file from my Dropbox if I want to complete the action of relocating a file. However,…
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Dropbox vs. Ventura nightmare (191.4.4995)
Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already weed out that this is not a "beta" version. I've installed DB version 191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox icon…
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Beta Build 207.3.5702
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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The option to create shared links is missing from my Windows context menu.
Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…
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When are files actually synced in the desktop app on Windows?
As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting to sync.” This is not a one-off, it happens every time I transfer photos from my camera into my Dropbox folder. I would like…
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Unlinking my device and deleting files on my laptop: what happens?
Hey! I want to unlink my laptop from my dropbox account because I prefer to access my dropbox files through the webpage only. I don't want to have a dropbox folder on my laptop, even if it is online only. I only want to log into dropbox on the web and access my files from there. From my quick googling, I found that I…
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Dropbox webaccess not seeing all the files i see in my home pc app folder
hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…
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Dropbox doesn't work correctly after upgrading computer to Windows 11
Hi all..I have a rather complicated scenario; I bought a new Windows PC running Windows 10 3 years ago. The PC had the usual C drive, but I opted to install Dropbox on the second D drive where I hoped to keep most of my apps. Everything worked beautifully. Also have Dropbox on my laptop and phone. The option came up to…
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Some files don't sync to my desktop app and a conflicted copy is created, if I rename them.
Hello! I recently got a new MacBook and I'll my sharing it with my iMac. I use Dropbox to sync a folder of addons that I use for a design program. I just installed Dropbox on my new computer and most of the files synced to the new computer but some just never appeared. The app shows things are up to date. Here's the weird…
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Upload speed is rather slow despite FTTH fibre optics
Good morning, I've recently moved and am now the proud owner of an FTTH fibre optic Internet connection. I just ran a speed test, and my download speed is at 30 MB/S, while upload speeds have reached up to 9 MB/S. However, when I use Dropbox to sync my files, the speeds are significantly lower. For example, the other day I…
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Completely confused about Backup versus Sync: Can I do both?
I have been syncing my Windows library files (Documents, Downloads, Pictures, Videos) using Dropbox for years. But I keep getting messages about trying Dropbox Backup. What is the difference? Will files in Backup sync and be available on multiple devices? Does Backup support versioning? In which case I don't need Sync.…
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Dropbox is not syncing content between my two devices.
I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working for years all of a sudden from two days ago it stopped working.
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I can't delete my documents even after stopping syncing and removing Mac OS device
I recently downgraded to Basic and downloaded all documents stored (I had two computers synced) on Dropbox. I did this with both computers, stopped the syncing process, and delinked them in security settings. I was able to successfully delete the stored documents for one computer, but not the other. Which is causing a…
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"Shared Link" notification appears constantly on the Dropbox desktop app and website
Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that xxx shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore at…
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I'm unable to see folders that others have shared with me on my desktop app.
I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if I wanted to save ram? rom? ram? by only showing my folders, not the folders for the others in my group. We have a quintet of…
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Dropbox not syncing all our files on Windows 11
Hi, We are using dropbox for a long time now. We have apps installed on all kind of platforms and are all syncing instantly and upon changes in files and folder. We have just purchased a new Windows 11 computer. Upon installing Dropbox, even though you choose sync everything it will only sync certain folders.(Looks like…
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Macbook Downloads folder is gone after deleting Dropbox app
I installed Dropbox and synced my files on my Macbook about 2 years ago. I recently deleted the application, which deleted my downloads folder on my Macbook. There is nothing in my recently deleted folder on my Dropbox account. I really need help restoring it. I am a student. Rant: It is absolutely ridiculous that this can…
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How do I remove my Dropbox files from an old employer's computer?
How do I remove my Dropbox files from an old employer's computer and remove so that it will no longer link to my files and will not affect my files on my personal computer? Thank you very much!
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Apple Mail no longer shows previews of shared links
For years I was able to see a small preview of the link when sending files via the "share" context menu and then pasting them into Apple Mail. This preview has disappeared for a few days now and nothing can restore it. Does anyone have any idea what setting this could be or what cache or Mac file I would have to delete to…
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Can't Backup an external drive
Dropbox Sync Errors I have been attempting to sync an external disk for weeks now, with no success. Uninstalled, reinstalled (Dropbox), tried on a Mac, tried on Windows 10, and ultimately, got the OS to see the external 4TB disk on a Windows installation, however, do not see any success in uploading the data to the cloud,…
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How can I add all folders to the Dropbox desktop app if didn't choose them when installing?
HI! I was asked to join my customers dropbox. And in the beginning as I was adding dropbox folders to app I chose only one folder from Webb. I should have chosen all. How can I add the other folders to show on my dropbox app now? I tried uninstalling and reinstalling but that did not help.
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The "online-only" option has disappeared from the context menu on Windows 11.
I am also having an issue with Smart Sync in Windows 11. I started in Windows 11, this is not a migration issue. I have a business account with over 1 TB of data and 30k+ files. For months I have been seeing a message in my desktop client: Dropbox is experiencing some issues. Before opening online-only files and folders,…
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Err_connection_refused error on multiple web browsers
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making…
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Beta Build 207.3.5664
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result. Anyone else experiencing this? All my files are fully synced so I have no clue…
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Choosing my Dropbox folder location and renaming it as well
I'm using Windows 11. My C drive is an SSD (solid-state drive) with limited space and my D drive is a 1 TB HDD (hard disk). Dropbox wants to put its folder on the C: drive. I'm trying to change it to D: \myusername-dropbox (where myusername is my user name). But when I go to Advanced Settings and choose "Other" to select…