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Beta Build 209.3.3519
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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How do admins of orgs using Dropbox for Business support end users with syncing issues?
This is a general question for admins in organizations using Dropbox for Business. How do you support users who are having Dropbox syncing issues on Windows endpoints? I have been creating a screen sharing session where I can investigate syncing issues on the endpoint. It seems to me that Dropbox for Business is missing…
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Dropbox Mac OS fails to Index and/or synchronize and Update to new folder structure
Dear Dropbox Support and Community, As a long-standing Dropbox customer with a 3TB Dropbox Pro subscription, I am very surprised. When I switched my entire work environment to Mac M1/M2 chipsets (over a year ago), I simply couldn't use Dropbox anymore because syncing kept taking days, etc. In the meantime, I used…
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How can I avoid any syncing issues upon reconnecting my Linux desktop app to my web account?
I'm an Ubuntu Linux user who had been using Dropbox's desktop app for years until your support ended for my OS's version. Since then, I've kept the Dropbox folder on my PC as is and have been manually uploading any changed files from that folder to the Dropbox website. I plan to upgrade the PC to a supported Ubuntu…
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Can I have the desktop app automatically start only on one Windows user?
I work from home and have several different windows accounts on my PC. Most are personal and only one is used for work. I want Dropbox to open automatically when I log into my work account but not when I log into other accounts. So far it seems I can have it open automatically for none or all. My work around is to add it…
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Can I hide the Dropbox folder in File Explorer?
Hi, Is it possible to hide the Dropbox folder in the File Explorer. Tx Regards Michel
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Moving Dropbox files to a "D" drive on Windows 11.
When I try to follow these instructions, I don't have a Move option. Windows: Manually move the Dropbox folder back to its default location * Close any applications on your computer that may be using your Dropbox files and folders. * Click the Dropbox icon in the taskbar. * Click your avatar (profile picture or initials)…
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Ubuntu 24.04.1 - Nautilus Dropbox failed to install
Actual Dropbox runs just fine but got a new package upgrade. Error while installing : Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some…
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I see a runtime error from DropboxUpdate.exe every time I boot my Windows 11 device.
I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer: Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe R6030 - CRT not initialized I've already tried uninstalling and reinstalling Dropbox, twice.
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Moving to a new computer. Can I bring along the list of shared users?
I just bought a new laptop. I was able to get all my dropbox files from my old laptop onto the new laptop. I share my files with about 30 people but cannot remember who they all are. Is there a way to get a copy of the people that share my files onto the new computer?
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Dropbox app not syncing Scrivener files between Mac and iOS
I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad,…
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Dropbox is indexing more files than I have in my Dropbox
Mac OS X 10.14.6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. It then gets stuck at synchronizing, and the count of files to be synchronized and uploaded never changes. I have…
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No context menu on windows 10. Selective sync also doesn't work.
Hey All, Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are unavailable on my machine), while no selective sync is set up in the preferences - and the missing folders do show up in the…
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Moving files out of the Dropbox folder doesn't delete them from there
I have used dropbox for years, downloading pictures from my phone into dropbox, then moving the files to my computer. It always asks me if I want to delete from dropbox everywhere after I move the files out. I got a new computer, and it doesn't ask to remove them, and I have to manually find the pictures I just moved out,…
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The Dropbox desktop application is causing my Mac to not start up properly
Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login. IF I…
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I can't install Dropbox on my computer anymore.
Hi, I am a Dropbox user for 15 years or so. I use it for business. My Dropbox icon was nowhere to be found on mu pc a few weeks ago, so I could not seem to check whether my Dropbox was syncing anymore. So, I deleted the Dropbox app from my pc and tried to install it again. The deletion did not go smooth, couldn't delete at…
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Folders and files not being shared on multiple devices
I just added a new PC to my collection and tried to setup Dropbox. I have been using Dropbox for a long time. I downloaded the desktop app and logged in with my account UN and password but nothing has been downloaded. My account shows 3 devices but not the new one. What do I have to do to get the new device to sync? I have…
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Unable to sign in to complete installation on the desktop app
I am trying to install Dropbox and the process gets stuck where the screen says: "Leave this screen open. A sign in prompt will appear." I never get a sign in prompt. The message just stays there. How can I get past this? Colin Whipple
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"Send a copy" isn't showing as an option on my Windows context menu
hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:
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Why are files not made online-only when moved into the Dropbox folder?
The following capabilities should have been included with the original release of this feature. Given the 1000s of online questions about this process, Dropbox needs to fix this IMMEDIATELY! 1. Files/Folders created outside of Dropbox and then moved to a Dropbox folder should automatically become Online-Only if the default…
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I tried to move some folders back to Dropbox and they got corrupted during the process.
I moved 2 subfolders from a shared dropbox folder to a folder on my desktop. Not long after, I moved them back to the dropbox shared folder and trashed the desktop folder. I did not turn off my laptop but instead, I just closed it. This was around 7pm 9/18/24. At 6am this morn, they did not appear in the shared dropbox…
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"Dropbox for macOS on File Provider is now ready" but I don't want install this.
Hi I'm on macOS 14.4.1 and Dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready", but I don't want install this update. Is there a solution to stop receiving this message without having to install the update? Thanks
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Stable Build 208.4.5824
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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I need to reduce the size of Dropbox on my computer, but I don't see any syncing icons.
I am working with Windows 11 and have drop box installed on two computers, a Microsoft surface and an ACER desktop. The Acer is very recent and has a hardrive capacity of 500 gigs which I thought more than sufficient but now I find that Photoshop requires MASSIVE AMOUNTS of storage for my photographs. In settings it…
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How can I make sure my files sync locally on my Windows desktop app?
I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good. My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me). I need assistance on how to sync all my old files to my PC that…
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How can I reconnect to existing files/folders?
I have installed Dropbox on a new PC. The application appears to work but I'm unable to connect with an earlier-created library of files and folders. To be clear, I don't have new documents to add, I simply want access to those I added years ago. Advice?
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Why is Logic saving .logicx files to Dropbox as folders, but my friend's identical setup is not?
I'm doing a collaborative project with a friend and staying in sync is important. A couple years ago when we did this, sharing and saving .logic files to Dropbox was seamless. Then Dropbox changed something and they files started saving as folders for me. But when my collaborator who has the same new Mac Mini machine as me…
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All my files are gone after updating my Mac OS
Just upgraded to Mac OS Sonoma 14.6.1 and all of Dropbox folders and files are gone online and on my computer. WTF? Help!
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Many team members can't see on their desktop app the files I've moved, or they get an error.
Hello. I use the web version of dropbox (www.dropbox.com) to organize files. Many of my team members prefer to use the DESKTOP version of drop box and open files through File Explorer. Many of the files that I've "moved" or reorganized via the web version cannot be seen by my colleagues who use the desktop version. Can…
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Beta Build 208.3.5793
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…