Desktop

Having trouble opening the Dropbox desktop app on Windows 11
I started my computer this morning, and Dropbox app did not open. Got a message saying Dropbox not opening and I pressed a button to get it to open but nothing. The message repeated constantly. I looked online and found something that said to uninstall Dropbox app and reinstall. I did this. But now there is no Dropbox app…
"Something went wrong" error when accessing my app on my MacBook.
Hi! I tried to get into my account with my Macbook air and saw an error message, some kind of pink dart and board saying : "Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help,…
It doesn't seem to be a connection & sync between Scrivener and Dropbox.
I have used dropbox to sync Scrivener files between iPhone, iPad and iMac for some time and it worked no problem. Recently I upgraded to a new Mac running Sonoma 14.6.1 and when I went to check the files in dropbox there are only a handful there. The dropbox app doesn't acknowledge any kind of sync issue. I am totally…
I can't configure the Dropbox app on Ubuntu 24.04
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders…
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Dropbox app has synced the previous file, Windows highlights all text in the currently-being-edited filename, even if I am…
Dropbox online-only consuming hard drive space.
My Dropbox is set to online-only but it still keeps on downloading .tmp files on my computer that consumes a lot of hard drive space. I had to manually delete every time.
The app stopped syncing on Linux (two different machines).
My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same problem. Both stopped working after working fine for months or years. The first one has been changed a lot since it stopped…
Windows Server 2012 R2 - Maintain the Desktop App until October 13, 2026
I would like to request clarification regarding your intention to discontinue the Dropbox Desktop App for the Windows Server 2012 R2 operating system. At this time, we are inclined to maintain it at least until the end of 2026, given that Microsoft has extended the security updates maintenance date to October 13, 2026, as…
I need to migrate to Dropbox for macOS on File Provider, but I'm ineligible on macOS 14.7.
I'm currently trying to use Carbon Copy Cloner to be able to auto backup my Dropbox files to my NAS whether they're locally stored or online-only (it has a handy feature where it can temporarily download cloud files to backup and then make them online-only again.) However, this feature requires MacOS File Provider…
"Don't Sync" option missing on Windows 11
It'd be nice if there was a way (it appears there used to be?) to exclude a folder/files from syncing on Dropbox. I realize I could just keep those files outside of the Dropbox folder, but this would be inconvenient for my own organization of files. At the link below it looks like there used to be a "Don't sync on Dropbox"…
Beta Build 210.3.4786
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Android devices not syncing with my PC
I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Dropbox settings, logged out and on again, and deleted & downloaded the Dropbox again. Still no luck with syncing to the PC.…
Can we have the "Sync Next" option for folders too?
It will make my life so much easier if I could choose what folder should be sync first, or at least have the option to make a file sync next, I dont know why this option disappeared.. Im a photographer and I work with a lot of photos. every time Im editing the dropbox takes forever to upload my original unedited photos…
Dropbox is stuck at indexing ever since I installed the app on my new MacBook Pro.
I got a new MacBook Pro and installed Dropbox. It worked for a while but suddenly stopped working without me realizing. It seems to be stuck at "Indexing...". Now I have many files locally on the computer in my Dropbox folder that are not synced. I also tried to make a backup copy of the Dropbox folder's content but I get…
How can I only upload the photos from my phone and not my computer to Dropbox?
Hello All, I've noticed that (for awhile now) after I enabled the "Turn on camera uploads" on my iphone, whenever I had the iOS Dropbox App open, it not only uploaded all the photos in the iphone camera roll (which is what it is suppose to do), but I realized it also uploaded photos in my Mac, to be more specific, it is in…
Dropbox files not showing on Macbook Air but are visible on Android phone
Can anyone tell me what's going on? Is it a sync setting problem? I only have free level for Dropbox.
Notifications for updates on folders do not appear on my MacBook
Hi, I know that a lot of people are annoyed by constant barrage of notification banners, but i face the reverse problem. I don't see dropbox notifications on my mac (its been so for a couple of years now, but i need this fixed now). I work on a lot of collaborative projects, so tese alerts are one way to nudge me to the…
Sending computer shows 165 GB of data but receiving computer shows 2.01 GB
Sending computer shows 165 GB of data but receiving computer shows 2.01 GB. How to get the receiving computer to get the complete file? I have changed to not show "read only" numerous times, but it keeps defaulting to "read only". Sending computer only has 256 RAM. Receiving computer has 1 T
Error: "We’ve interrupted your sharing activity because your files might contain phishing content."
I can't share a file. I am getting a message: Can’t share file Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content. The file is not corrupt nor does it have any virus. How to i generate a link to share?
Why were some of my folders moved into the Dropbox folder, leaving behind aliases, on Mac OS Sonoma?
Last night I experienced a weird and unsettling problem. All of a sudden, without any discernible reason, I lost permissions to access both my Desktop and Documents folders in MacOS Sonoma 14.6. Running Disk Utility and CleanMyMac to try to fix the problem did not work. I wound up calling Apple Support and got the problem…
Constantly getting prompts to lock the Dropbox icon from hidden to visible
Remind me 1 more time to lock the dropbox icon from hidden to constantly vissible. And I will delete it completely and go over to a compettitor.
Beta Build 210.3.4724
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 210. You can find the previous Beta 210 release with release notes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer…
Started today on MacOS Sequoia - Dropbox is constantly "connecting components".
Dropbox constatly "connecting components" on MacOS Sequoa M1 Restarted, updated, applied firewall fix from existing thread - nothing helped so far
How can I delete my Dropbox files only from one connected device and not the others?
Hi! I'm sure this question is simple! I would like to remove Dropbox from my laptop, including all files, but I want the files to remain on all other devices (desktop and mobile). If I move the Dropbox application and all Dropbox files on my laptop into the trash, will this delete the files from all other devices, too? MAC…
Stable Build 209.4.3647
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
I installed the desktop app on my new computer, but my files aren't showing on my mobile app.
I got a new PC. I downloaded app for DropBox, the folder shows up in my File Explorer but the files do not show up in my iphone app without using the upload option in the app. On my old PC I was able to export a photo from Lightroom to dropbox file and it synced immediately with my phone. What am I missing or not doing?
Can't understand the meaning of the Dropbox icon in the finder and it doesn't sync.
My system info HW: Apple M1 Pro OS: Ventura 13.5 (22G74) Dropbox ver: v180.3.4837 & joined beta Dropbox beta has an incomprehensible behavior when using the file provider feature on macOS. As shown in the finder screenshot below, I have set "Make available offline" except for a few folders. However, the cloud with arrow…
How do I permanently stop a huge sync, and remove all the added files?
I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop. My only option appears to be to pause it. I don't want all this data to be sync'ed to my computer at all so how do I make this thing stop permanently? It's gobbling up bandwidth and my data and after a day of syncing, has still…
Stable Build 209.4.3661
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Beta Build 210.3.4700
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Added a notification for Windows if an external drive with a Dropbox folder is ejected. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit)…

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