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My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.
A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.
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How can I make my files online-only on my new computers?
I have two new computers and want to have online only files, but have all the folders and structure on my computer. Clicked off of "all sync" because I did not want the files on, but I can't see any files on the computer. I want to see the files, but have them stored in the cloud. I have done this before but cannot…
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Logic Pro X projects stored in Dropbox don't show up in "Recent"
Hi all, this is a niche issue and probably not Dropbox's "fault", but thought I'd ask here just in case. Since I upgraded to the latest version of Dropbox for Mac (which moved the folder location, etc.), Logic Pro X projects stored in Dropbox no longer show up in File > Open Recent or in the Recent tab of Logic's startup…
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Beta Build 212.3.5673
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 212. You can find the previous Beta 212 release with release notes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer…
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There's a brown box next to my PDF files and I can't access them.
There is a small file box icon next to the PDF file. Never saw this before. None of my PDF files are opening. The message is " the file cannot be accessed by the system". I am a real estate broker and I NEED these files. Please help!
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Getting a 'not enough Dropbox space' error, when I have plenty of space
Everyday I get this (see screenshot) on Mac Os when connecting any device to sync photos. "Not enough dropbox space" - Mac - But I have PLENTY of space.. and I see it on both of my macs but not my iphone (which indicates to me a poorly written client on mac). Resolution: sign out and sign in again.. but that means setting…
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"Smart" sync keeps downloading online-only files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them…
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I can't sign out of my account.
Hi Everyone, On my desktop app, my profile and preferences no longer show up on the home page so I can't log out of my Dropbox account. It was working fine on Monday but when I logged in yesterday, the avatar was no longer there. Has anyone had this problem? How do I fix it? The only things showing on the top part of the…
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How to check the upload speed, using my app?
Guys, why is the no way to check the current Upload Speed in the Windows Desktop App, this is so much needed. It used to be possible to hover over the tray icon to get this information, but thats gone.... Please make this possible. We send tons of large Video-Data and it is crucial to our operation to monitor the Upload…
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I need to increase the free space on my SSD.
I am using Windows 10. I need to increase the free space on my SSD. Dropbox details are: Size 39.2GB Size on disk 48.6GB If I set it to "Make online only" will I end up with more disk space and, if so, when? Do I right-click Dropbox in File Explorer and click "Make online-only"?
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How can I restore files using the Dropbox cache folder?
i have a dropbox cache which i can see because i have hidden files viewable on my computer running win11. i need to recover these files locally because my original dropbox account is no longer active after not being able to manage it due to extended hospitalization. dropbox support stated i had enough time to respond to…
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I have two copies of Dropbox on different drives of my computer; I'd like to delete one of them.
Two copies dropbox on different drives same machine would like to delete one
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Is there a way to download all files that were previously online only?
New MacBook, and dropbox was accidentally set up as online only files and folder. I've changed this, but it only affects FUTURE files. Now I need to go traveling (often no internet) and still access things and a HUGE number of files are sat in the cloud and not on my machine. Is there an easy way to download them all?…
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Dropbox not syncing after I restored my Mac from Time Machine
Yesterday I restored my Mac from Time Machine. I just updated a document in Dropbox and it didn’t sync to my iPhone. Any help. I’ve never used this.
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One of my Windows computers isn't syncing and I don't see the Dropbox icon in the taskbar.
mijn Dropbox synchroniseert niet meer! Ik heb bestanden aangemaakt en gewijzigd op mijn laptop werkkamer (windows 10) en in de woonkamer gebruik ik mijn kleine laptop (windows 11) en daarop is niets terug te vinden! Bovendien zie ik het Dropbox icoontje onder in de taakbalk niet. Wel de blue tooth en One drive. Wie weet de…
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Beta Build 212.3.5649
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed in this update: * Fixed issue where users were notified about files deleted via POSIX compatibility APIs on Windows. Download Windows Standard Installer Offline Installer (32 Bit) Offline…
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The "Copy Dropbox link" option is missing on Finder and new files are no longer syncing.
I have created a new file for a client who shared his folder and the file did not come through. I checked on my mobile app and the files aren't in there. I also checked on my web browser and the new files do not appear there either. I noticed that when i right-click on any file in my Dropbox in Finder, whether folder of…
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Stuck on indexing on Mac
Hi. I re-installed Dropbox due to a day of files not syncing. It's now not even indexing files. Any help would be appreciated. I've tried fixing permissions, only syncing a small number of folders, nothing I can find appears to be working. I'm running Mac 15.0.1 and the latest version of Dropbox. I've looked at my internet…
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The personal team member folder doesn't sync on a computer and I can't remove it either.
Hi, In my team we share a common Folder, and I really don't need this 'Personal folder' that appeared after an update. Also it is weird as there is nothing in it, but an infinite arborescence of a folder with my name. On my computer i can put it in 'Online only', but i'm logged into another common computer and there it…
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Our files aren't syncing on a 2023 macOS Sequoia Studio, but are fine on all other computers.
We have now spent all weekend trying to get Dropbox to work. It's been fine for years but for some reason on Friday evening it suddenly got stuck syncing on one of our Mac Studios. We have tried absolutely everything we can think of with the help of chat support and are getting desperate. We're now really behind with work…
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Dropbox runs in the background even when not wanted.
I recently joined a work trials dropbox business acount. How do I stop Dropbox running in the background on my PC automatically and slowing down my pc. I can't see anything remotely useful in settings and the 'help' section really isnt very helpful! Thanks
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Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to…
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What is the 6 digit security authentication that I see when trying to access a new machine?
I'm moving my dropbox account off a Mac and onto a linux machine. When I try and install dropbox, I get as far as entering my email/password and it asks me for the 6 digit code on the "authenticator". I have no authenticator app I have used with dropbox. Dropbox support are being less than helpful. Does anyone have any…
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Photos appear in camera uploads but not on my Dropbox folder
I am taking photos and screenshots on my phone. My photos and screeenshots appear in the Camera Uploads section in Dropbox. However, the photos are not appearing oh my hard drive Dropbox folder. Only the screenshots appear. What is going on? Why are my photos not downloading?
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Stable Build 211.4.6008
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed in this update: * Fixed issue where the Dropbox tray menu was unresponsive on Ubuntu 23.04 and later. * Fixed issue where the Dropbox app installed from the Microsoft Store wasn’t displaying…
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New files I add to my Windows desktop app don't sync to the rest of my devices.
I have been a very basic DB user for years and just recently have a problem. We have a DB account with 2TB. We have three machines we use to access the DB account. One is a MAC, one is a desktop pc (WIN11), and the third is a laptop (WIN10). I generally have had no problem. We create folders and upload files to DB and can…
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Is there a way to stop using the File Provider version of the Dropbox app?
I have an M1 Mac Mini with Dropbox installed since Monetary, and I think it automatically started using File Provider, because it installed the DB folder in Cloudstorage. I just got a Macbook Air, running Ventura. I downloaded and installed Dropbox on the Air, and it asked if I wanted to use File Provider. I selected No,…
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Dropbox on Mac not starting after recent upgrade
Hello everyone! I am using Mac OS Monterey 12.6.2 I received a Dropbox prompted upgrade recently, which shifted the Dropbox folder to Cloud storage. It took few hours to sync files and worked okay. From this morning, Dropbox app is not opening. The error message says - (Screenshot attached) Couldn't start Dropbox. This may…
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DropboxUpdateClient on Mac now has different "identifier'
LittleSnitch is complaining that the latest DropboxUpdateClient on my Mac now has a different "identifier", see: [removed to prevent excess traffic] Is this a legitimate change? Thanks!
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Why are my jpeg files 0 bytes, and how can I open them?
If I download jpegs to one coimputer toi my dropbox folder there, the files show up with the appropriate name on the dropbox folder in another linked computer, but they show up with 0 bytes. If I copy the jpegs and paste them somewhere elsewhere, the jpegs then miraculously change from 0 bytes to the correct size; if I…