Desktop

What kind of upload/syncing speed should I expect from Dropbox?
I'm a bit confused about what kind of upload speed I should expect from Dropbox. My internet connection here in the UK is 270Mb down and 26Mb up. Speed tests via a variety of sites confirm that I am getting these speeds. I mostly deal with quite small file sizes and these synch instantaneously. However, when I try to…
All my files have a blue circle and white arrow icon on them
I set up a trial Dropbox business account today to get my design files off of icloud. I moved multiple files, however all of the files are showing as locked with a blue circle and white arrow. I cannot seem to even move them back to icloud if I want to. The access is admin is showing as available to everyone. How do I get…
Adding new files or folders in my device, and how they sync with Dropbox.
I hope someone can help me with this. If I add new files or folders on my PC do they automatically get added to the corresponding folder on DropBox? Many Thanks, Peggy---aka---MamaWolf
Beta Build 211.3.5889
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
I don't see my initials/avatar when clicking on the Dropbox icon on Win11.
I am trying to adjust my synch settings and when I click the DB Icon I cannot see any avatar or initials at top right or anywhere on screen. What can I do about this please? I am using Windows 11.
Can I disable the "Delete file for everyone" message?
I am getting the error message that requires me to OK "delete for everyone" when I want to remove a file (see below). I saw the discussion board on this topic - the screen shots in the thread I read show an option to remove the message in the future. I do not see that option displayed. I need to remove this message. How?
If I have a password on my phone, is my computer protected as well?
When I have a password on my phone does it cover for the fact that I have NO PASSWORD on my computer.
.DOC files in Dropbox load with 0 item, when they should be 1.2.
Have word DOC's loaded into Dropbox with table content with a column containing ITEM numbers, these show in Dropbox OR when printed from Dropbox as: when they should be 1.2 etc. If you save the file to local PC and print the correct "features" of ITEMS are printed. Why would the be ? Thank You Terry
Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Please advise how i can change them as they only become visible once i select them etc.
The app doesn't show my profile picture, and I can't choose any preferences for syncing.
no matter how many times I have re downloaded dropbox desk top app, my profile picture does not show up and I cannot choose any preferences for syncing or anything else from the desktop
I saved some folders to online-only but now I can't see them on my computer
Hello, I somehow saved some folders to online only... but I cannot see them on my desktop app. When I click on them in dropbox online it doesn't give me the option to put them back on my desktop. Please help. I am not to savvy with this stuff. Valerie
What does this message mean about deleting my file from all devices?
When I try to delete a file from my dropbox it asks if I want to delete all of those files from all devices? Yet it does not provide any secondary options, like its all or nothing? What does this mean? Will this delete the main copies from my personal hard drive like "OneDrive" did? All I want to do is delete the files in…
Why do files on my mobile app not match those on the desktop machine?
Half the time when I edit a file, then save it on my desktop machine, it doesn't sync to my tablet or phone. I get a version of the file that is 8 hours old, or sometimes older. This is a serious drawback...a major flaw IMHO...for a system that purports to share files. There should be a prominent button in the tablet or…
I like to sync my desktop folder with other devices, not just in a backup
I would like to suggest the feature of having the computers "desktop" to have the ability to sync. Not just a backup but the ability to find the desktop in the mobile or online version. Then add the feature to allow a "office" computer to sync with the "laptop" computer so both can share the same files on the actual…
Desktop files have disappeared from my Mac desktop, yet again - but visible in my Mac backup folder
This has happened to me many times, and each time I fixed it by laboriously looking for missing files on my Mac and restoring them from an attached backup drive. However, I don't have access to that drive at the moment. Fortunately, the files can be seen by navigating to the backups folder in the Dropbox web page. I saw…
Unlinked Dropbox folder after restoring mac OS from Time Machine.
Hi there I've been searching for a while, no solution in sight: After restoring mac from time machine, most things worked as before, dropbox was re-linked (had to remove mac and link again, did not link itself). Now the mac is linked but not to my dropbox from the restore, it created a new, second folder and tries to sync…
The desktop app on my Mac has been stuck indexing files. I can only access some of them.
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress…
Stable Build 210.4.4854
Fixed in this update: * Fixed issue where the Dropbox tray menu is unresponsive on Ubuntu 23.04 and up. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon)…
Beta Build 211.3.5863
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Added a notification for Windows if an external drive with a Dropbox folder is ejected. Fixed in this update: * Fixed camera uploads on macOS 15 for File Allocation Table…
Sync stuck and Windows Explorer crashing
So it started with a 4k Video I had on my iPhone, synced it to Dropbox on the phone -> then my Windows 10 tried to sync it on my PC obviously. Sync stuck and the whole Windows Explorer always crashed after 2-3min from a Windows 10 start! I had to deinstall Dropbox and moved the whole box on my PC from an internal HDD drive…
Dropbox will not recognize my external hard drive
I recently just did migration assistant and am using a new laptop. same type as before. My external hard drive (g-drive) worked on dropbox before. However, now it does not ask me if i want to back up the device when i plug it in. there apparently is NO manual way to do it either??? I think i should note that i recently…
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want to to move folders from the root I have to copy them and then delete the old one, all via the web interface, this is far…
Dropbox changes the modification and creation dates on all folders on the desktop app.
This is a problem since I cannot locate the most recent folders out of thousands easily. I use Drive for other backup items and it doesn't change my dates. Please fix this issue. I've seen others on the Community requesting the same fix.
For how long will Windows 7 be supported?
I'm thinking about paying for a Dropbox plan because the Google Drive app recently stopped working on Windows 7. I want to be sure that the Dropbox desktop app will continue to FUNCTION on Win7 for the foreseeable future i.e., several years (not worried about tech support/updates). Can anyone provide this assurance?…
My saved (InDesign) file is not synced after saving it on my Mac
Hello, Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesign-file. It turns out that the file has not been synced on Dropbox. I 100% saved it because before I left I saved an closed the file…
Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I downloaded all the files that are stored on my account (resulting in copies of the original files) and the moved the files from…
Camera Uploads from USB drive not working
I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera Uploads folder. I still have enough space left, and it offers me the chance to add the drive to my Backup (but this doesn't…
File explorer "not responding" error during move to Dropbox
I was uploading a large amount of files via "move" from my Desktop. The File Explorer froze and went to "Not responding" part way through and now my files are neither in the original location nor did they move to Dropbox. Is there any way to recover them or force the upload? I'm set to lose hundreds of photos of my…
Why do my Dropbox files also take up space from my hard drive?
OK I know this probably seems like a dumb question, but bear with me... I am cleaning up storage on my PC and I see that Dropbox is taking up a huge chunk of memory on my hard drive. But I thought Dropbox was in the cloud. What gives? Is everything I put into Dropbox being saved to two places?
The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and try again." My Dropbox plan is the 3TB one and I have about 15 thousand photos on my phone (I don't know if this info will be…

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