Desktop

Dropbox Lite - "Can't upload. Please try again later."
Running into the error listed in the topic title. This is a fresh Dropbox Lite install. I've approved the login via email. The app was able to create a folder, but it refuses to upload any files. My storage is not full. I've tried multiple connectivity types (Wifi and cellular). I've restarted the app. No unusual…
Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move any shared folders where I am not the owner. This is a nightmare, because it means that every folder anyone has ever shared…
"Reconnecting to the internet, this may take a moment" desktop app error as of 204.4.5420
As of today's update, my Windows Dropbox desktop app is giving me the "Reconnecting to the internet, this may take a moment" error message, and will no longer sync. Dropbox version: 204.4.5420 Windows version: Windows 10 64 Bit Home, OS Build 17134.706 Please advise, or I will have to cancel.
Can you selectively sync only selected folders and leave the other folders alone?
Can you change Dropbox to Selectively sync only selected folders AND a switch to give an option to leave the other folders alone, still on the local PC under folder Dropbox. At present unticked folders in Selective sync are DELETED locally. The reason for this request is to reduce computer CPU & memory use which is…
Dropbox Beta: Files show both icons simultaneously - green circle and cloud-arrow - but are offline
I just moved to Dropbox beta for Mac (the latest version). After the folder successfully showed up in my new location, all files and folders were set to "offline only" - very annoying, but I guess that's the default behavior now. I had hoped it would recreate the previous state of what's offline and what's online. I am on…
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two…
My Dropbox app is stuck at "Connecting" and I can't use compatibility mode either.
Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything connecting fine to internet. Of course I tried disabling VPN/Firewall and multiple uninstall/reboot/reinstall and nothing helps.…
Dropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only…
Screenshots are not being saved to Dropbox on my new computer
I have a new HP computer. Windows 11. I use to do Ctrl Prt SC and the screenshot went directly to my Dropbox screenshot folder. That does nothing on my new computer. The prt sc wording is on the upper portion of the right shift key. Nothing happens even with ctrl shift prt sc. I can right click on an image and select take…
Unable to start Dropbox after installing Mcafee
Today I installed a new antivirus: Mcafee. Since I installed this antivirus I can no longer access Dropbox. This is the error report: bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 7f74241f-6140-4320-8c4e-a323eeaa2e64 pid: 33312 cwd: 'C:\\Program Files…
The Dropbox desktop app is stuck on starting on Mac OS
I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the menu bar icon stays gray and the pulldown shows "Starting..." I've let it sit for days, no luck. I can get to my account via…
"Dropbox is ending support for Windows 7, 8 and 8.1" message but I'm on a Windows 10 PC.
I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10 on my PC?
Policy changes to new files as online-only with File Provider on MacOS?
I am trying to determine the current policy for when files become online-only on a macOS machine that uses File Provider. As I understand it, using File Provider is optional for now, but may become mandatory in the future. I have used Dropbox for over a decade, and currently sync a personal account between 2x Windows…
No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem. I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Sequoia. I have the same files and programs that I did on my previous Mac. Dropbox no longer has the check mark status so I know…
Dropbox not syncing even after reinstalling
So here's a doozy. I've recently reinstalled my windows. My Dropbox folder was on a secondary drive, so didn't get formatted. I have reinstalled Dropbox, and pointed it to the old dropbox folder. It spent a few days indexing, and decided then that it needed to upload and download a bunch of files. This is all fine, but…
Dropped a file into my Dropbox folder and don't know how to get it out
I have a project ive been working on for a while, and i decided to drag and drop it into my dropbox folder through my file explorer window. But then i realized the file size was multiple gb and i couldnt take it out of dropbox! how do i undo this?? pls help!
Can't delete Dropbox folders; they reappear after deletion
I've tried to delete a few folders in my Dropbox, but every time I do they reappear shortly after I delete them. Shortly as in, I don't have time to go to the trash folder on my computer or the deleted files section on the Dropbox website to click and delete them. I've followed all the suggested solutions and nothing…
Cannot see the files shared with me in my finder.
Hi! I can see my dropbox folders&files in the finder. However, I cannot see the 'files' shared with me in my finder. Please note, files that were shared with me is not in a folder - just the excel documents were shared. On the other hand, I can see the shared files on the dropbox item attached to menu bar (top dock).…
The Dropbox desktop app is slow on Windows
Hello, the Dropbox desktop app is slow and glitchy. This is in Windows explorer. It wasn't like this previously. I am not moving large files or anything like that. I have seen other discussions regarding this but no clear solution. Any help would be appreciated. Thanks-
How can I sync the files I see on the browser with my Mac desktop app?
How can I sync files that are on Dropbox and viewable in a browser with a new Mac Mini running the latest Mac OS and latest Dropbox desktop app? If I try to download the files it comes up with a conflict message. I’m sure it used to be possible to just select what you wanted synced at it would do it, but not with the…
Dropbox Update triggering User Account Control (UAC) constantly
I have v183.3.6853 of Dropbox for Windows. Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them. I woke up today to FORTY of them. This is a home PC with only the administrator as a user. I cannot find any place to allow Dropbox Update in Windows NOT to trigger the UAC.…
How to turn off continuous requests to update app?
How do you stop the requests. I have clicked the update tab several times but the requests keep coming.
How can I make my files available offline on my computer?
Hi there - I have had my PC replaced and setup Dropbox on my new one. The files are visible but I would like to sync them for offline use. Can you please advise how to go about that as I am unable to find solution details. Thank you.
Loads and loads of issues syncing sparsebundles and sourcecode on Mac Sequoia
I recently re-installed my Mac and want to restore my storage from Dropbox. All goes well, except for a herd of issues when syncing sparsebundles and folders containing lots of small files, like source code. Now the Dropbox app is constantly telling me "Syncing X files" where X is never decreasing, just constantly syncing…
Files on Dropbox online aren't syncing to my new MacBook Air.
Hi, Files from my Dropbox on the Web are not syncing to my New Mackbook Air. I believe I have gone through all of the help and done everything I think. That said, I'm wondering if my web dropbox account is linked to my new MacBook air and that maybe that's the problem. I could really use some help. Thanks!
My Mac Sonoma Dropbox app is stuck syncing 24k files for hours.
Can the issue come from re-linking a previously unlinked mac device? I renamed old Dropbox folder in this mac to backup_dropbox to avoid interferences and deleted all local files but in both Macs files keep syncing for ever...
How to sync my files locally on my Mac, after they've been syncing as online-only?
I have a m1 mac and longstanding free dropbox account and noticed almost all my local files were gone. It looks to me like some update to the desktop app seemingly turned on selective sync (ugh) and now all my files are online only. I'd like to set it back to local files present 'and' synched to online as it has been for…
Move Dropbox folder from local to external disk on Mac
MacOS - I have the Finder integration whereby I have a "Dropbox" as one of my Favorite locations. All my files are fully backed up, Online Only. If I mark any file for offline access, it downloads to my local (internal) disk. I would like to have all my files kept locally for offline access stored on my external disk (USB…
Problem in Ubuntu 22.04.3 LTS - Dropbox stopped working
My Dropbox folder is no longer syncing. I used to run smoothly, so I am guessing a recent Ubuntu update broke something. This is what I get when I run Dropbox on the command line: yuri@yuri-dell:~$ dropbox start Starting Dropbox...Bootstrap panicked!! The Dropbox daemon is not installed! Run "dropbox start -i" to install…
Stable Build 215.4.7202
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…

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