-
File Provider is on one of my Macs, but not the other, causing issues
I was prompted to update my Dropbox folder settings some time ago to the ~/Library/CloudStorage path to properly function with the Apple API settings. This worked fine. However, I have recently begun using a new Mac Mini and Dropbox on that computer remains installed in the Users directory. In the Dropbox settings, I am…
-
Changing online only to local sync
A suggested solution for changing online only files to local cync was to "sync your files locally (on the top folder level)" . This is not very helpful, because the problem is how to sync files locally. So, how do you "sync your files locally (on the top folder level)" ??? I can't see the files in the desktop app and I…
-
The web page does not open when one click on the icon.
Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ). My browser: Firefox 115.2.1esr (64-bit) Operating system: Ubuntu 20.04 LTS It should be noted that it worked at the beginning and then suddenly no longer. -bi3mw-
-
Dropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happen when I move to a new Mac in the future. In the past, the macOS transfer program would transfer all my files to the new computer's…
-
Selective sync - Showing all folders marked for sync, even though I previously unselected many.
Hi, I am using the selective sync option on my PC (Win 10, DB v202.4.5551) and I already have many folders set to web only. So, if I remember correctly, when I open the preferences and go to selective sync options, those folders shouldn't be marked. I could clearly see what folders will be stored locally and which will be…
-
"Sprig Electron View" holds up shutting down on Windows 10.
Ever since I upgraded to Windows 10, and apparently dropbox changed from program to "app" (hate them vs. full programs), every time I shut down my computer, it sits and waits for a half minute or more for something called Sprig Electron View, and finally shuts down. Apparently this has something to do with dropbox. If I…
-
Recent activity seems to be empty on the desktop app on macOS.
Is it just for me that ever since the latest update, nothing ever shows up in recent activity?
-
Windows search no longer working after latest Dropbox update
Hi, anyone had this issue? My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no avail. Thanks, Martin.
-
The operation can't be completed because ".Trash" needs to be downloaded
I see the above error when I try to delete a file in my Dropbox folder. But there is no such (hidden) file or folder in my Dropbox that I could download. And there seem to be no sync issues. Does anyone have an idea what might be going on? macOS 11.7.10 Dropbox v213.4.4597 Best wishes, Daniel
-
MacOS: Not seeing Dropbox under the Locations section in Finder's left pane.
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations' is empty. I *can* access Dropbox in the following way: In the MacOS menu bar, I click the Dropbox icon, and then click the…
-
Error that won't let me update the app, and can't move files on Windows.
I ran into this issue a couple days ago, and Ive also read in some of the other threads on the site. However I noticed that on one of my other laptops I have, Has an error that wont let me update Dropbox, so its currently stuck on version v209.4.3661. On that laptop I can still move files in and out of Dropbox folders like…
-
I cannot see whether or not I'm eligible for the File Provider version of Dropbox
According to the article found here: https://help.dropbox.com/installs/dropbox-for-macos-support I should either see a "Get started" button, or a message saying I'm not (yet) eligible for the upgrade to use the macOS file provider version. However, I do not see this button, nor this message. I am currently running…
-
Can I set all pdf files to be available offline at once?
I have a user that has a small hard drive, to save space has most dropbox files online only, but have issues where he tries to open a pdf with adobe acrobat and gets an error, when he marks the pdf as make available offline he is able to open fine. So the question is: is there a way to make it so all pdf's are marked as…
-
I can't sync CATIA V5 .CAT drawing files to the Windows desktop app after editing them.
Dropbox can't sync CATIA V5 .CATdrawing file if there is any edit , this bug exists on every dropbox version for a very long time . It reminds "can't store data when write " , there is no such kind of issue on Onedrive .
-
How to remove all Dropbox options from context menu?
So dropbox insert itself in context menus of Windows 11. I don't need those options. Surely there is an easy way to deactive them?
-
Can I delete the Dropbox.cache folder?
hello, i have a dropbox desktop app and there is a folder named .dropbox.cache . can I remove that folder from my dropbox ? is it safe to delete it?
-
How can I stop Dropbox from deleting my files?
How can I stop dropbox from * Deleting files from my PC * Deleting files in backup? Dropbox keeps deleting files from my laptop & in the back up . I dont want ANY files deleted on my PC I want to keep them on laptop and just backed up I certainly dont want any deleted ? What setting do I need for this? It makes me feel…
-
Photoshop won't save for web unless Dropbox Desktop & Documents backup disabled
This issue affects Adobe Photoshop and the Dropbox backup features on Mac Big Sur. When the Desktop and Documents are selected as Personal backup folders, it seems to mess up the Adobe permissions, so that the Save for Web option in Photoshop doesn't work. Only when you deselect the Desktop and Documents backup options do…
-
Moving files out of Dropbox now defaults to the 'copy' function.
Hi Any news about this? (There's a thread with the exact same name on this forum, but I can neither answer there anymore, nor post the link here - go figure) I [removed] despise this change. Is there still nothing we can do, e.g. in registry? Thank you
-
How can I bypass the mandatory folder naming for the Dropbox folder?
Previously, it was possible to save your Dropbox folder with any name and location you preferred on your computer. However, it now enforces a specific username for the folder, which complicates collaborative work when syncing with programs like Revit. This change has been causing issues for our workflows. Does anyone know…
-
The Dropbox app (v213.4.4597) stalls when syncing (Linux/Ubuntu 24.04).
Hi, I've noticed that the current version of Dropbox (v213.4.4597) on my Linux setup (Ubuntu 24.04.1) seems to stall and not appear to sync after a certain time once started. I have tested my internet connection and there doesn't appear to be an issue with that (I've updated the Wi-Fi connection, using a different dongle,…
-
My Windows computer won't sync to Dropbox.
My plan is plus. I tried re-downloading and re-synchronizing, but they all failed. I also asked customer service but no follow-up response. My native language is Chinese, so I am asking questions through a translator. Please forgive me if the grammar or semantics may be weird. I hope there are some capable people passing…
-
My files are not syncing to my Mac computer
Hi, I have multiple folders I would like to sync in the dropbox app; however, only one folder's content syncs. The other I can see, but the content does not sync and it is stuck syncing. I see no evidence of indexing or "x files to go". I have tried reinstalling and rebooting the app, logging out, relinking my account to…
-
I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.
Did this update by Apple break dropbox? Can no longer access through the finder.
-
I'm seeing a green checkmark next to my Mac folders, even though their files are still syncing.
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every…
-
Mac desktop syncing seems to be stuck on "syncing" thousands of files.
I have the latest version of Dropbox for my Mac. I have the Dropbox folder in my "CloudStorage" folder as per the newer preference. I tried reinstalling and re-connecting. I have Selective Sync turned on and have about 1/4 of my Dropbox synced to my Mac. The syncing notification seems to be stuck (see screenshot). I've…
-
Best practice when changing to a new computer?
I have been advised to remove everything from my current computer and reload the Mac0s operating system with a new one. (or scrap my desk top computer and buy a new on) ,. Will my files in dropbox folder, which are automatically synced to drop box be preserved so that I can restore them to the new or repaired computer or…
-
What does the brown box icon next to my Dropbox files mean on Windows?
I have searched the relevant help topics without finding an explanation on the "brown box" icon that appears on files in my Dropbox folder. See the attached file "Dropbox_Meaning of Icon_BrownBox.pdf" (below).
-
Beta Build 214.3.5140
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue where some dropdown suggestions were shortened in the sharing window. * Fixed an issue in the sharing window where buttons were covered when Copy link was clicked. * Fixed an…