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Make available offline not working on Mac OS 14.7.4
I am experiencing the same issue as many users. No matter how many times I ask my files to stored offline, some of them never sync, so I need to manually download them from my Dropbox online account and place them in my local folder again. This makes my workflow slow, and is absolutely against why I have Dropbox in the…
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My Windows desktop app got updated and my files are no longer available offline.
My Dropbox (Essentials) recently updated to v219.4.4463. After the update, it started syncing or indexing a large number of files, even though I didn’t change any of my settings. Since then, the sync icons for files and folders in Windows 11 Explorer no longer make sense. My default setting is 'Always available on this…
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Some files are not syncing from my desktop to my other devices
I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices. They updated for a long time but now have started not updating which is very inconvenient. Can anybody help, please? Thank you.
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Persistent issue: upload speeds are incredibly slow for years
Dropbox upload speeds are incredibly slow. Issue persists for years. Dropbox mods shut down discussions I have seen complaints from many people that Dropbox upload speeds are incredibly slow. Often less than 50 kBps. I have experienced this issue intermittently for years, but over the past 3 months it has become a daily…
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Freezing and endless uploading and downloading of files on Windows.
Freezing and endless uploading and downloading of files. Restarting the program does not help, rebooting the PC does not help either. I use the 15Tb tariff, but in response I get a non-working service. Help me solve the issue, because very urgent projects do not go according to plan due to this problem
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How can I move my local Dropbox folder to my external drive?
I've looked through the various posts and do not see anything that is specifically addressing how to do this. Right now, my Dropbox file is synced to my desktop so that files are visible either through the web or on my desktop. I need to move the automatic sync from my desktop to an external hard drive to free up space on…
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How do I completely remove the Dropbox desktop from my Mac ?
I followed basic instructions on how to remove the dropbox application from my mac, However, I still see an empty folder in my user folder under public that is named Dropbox. cannot be deleted? Is there an uninstaller to wipe any and all files completely? Please review and advise on this request for assistance. Thank you,…
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Beta Build 224.3.4720
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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Stop selective sync from auto syncing newly added files by default
Hi all - I am the creative director at a small creative studio and Dropbox's selective sync feature is a great way for our team to have the seamless experience of working with our files locally, whether they are in-studio or remote. However, there is a catch to this feature that stops it from being as efficient as…
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The Dropbox desktop app on Mac lost file content and isn't syncing
I just reinstalled the Dropbox app yesterday because it disappeared from my computer (I did not delete or uninstall it). I needed to upload some new files to sync across my 3 devices (MacBook, Android phone, browser). Today my Dropbox folder on my computer shows the file names and folders that exist on my Dropbox, but…
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Dropbox is slowing and sometimes killing Windows Explorer.
Dropbox is slowing and sometimes killing Windows Explorer. With the desktop app running, it can take along time for explorer to open, to open a file, to open the context menu, to search for files, etc. When I quit the Dropbox desktop app, Windows Explorer works as normal.
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Sync icons are no longer visible after Dropbox update on Windows
Hi there, Today, Dropbox automatically updated and ever since I can no longer see the sync icons on my files. I've repeatedly restarted and also checked the ShellIconOverlayIdentifiers section in the registry to make sure they weren't bumped out by OneDrive and Google but this is not the case. I'm not sure how else to get…
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Pre-existing online Dropbox files won't sync to new Dropbox desktop folder
I have recently installed the Dropbox application to my computer, and when I add or delete or rename files on my computer, it updates online and vice versa. However, none of the files that I have always had in the online Dropbox are appearing in the computer Dropbox folder. Do I get all those files down into the desktop…
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Why is the Dropbox app using over 700 MB of memory on my Mac computer?
Have been using Dropbox for years but lately my iMac is extremely slow. Checking the Activity Monitor from Apple, learned that Dropbox is using 747,9 MB of memory. What should be a normal value and how to get there. Help would be highly appreciated.
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Beta Build 224.3.4680
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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App folder to have main folder being sub-folder.
Hello, I would like to create new App Folder application, which would have it's main folder as sub-folrder of currently working team folder. I don't want the app to have access to compete team folder, just it's sub folder = main app folder. I tried to put this with / or \, but it's not allowed. Please help:).
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Inconsistency between Windows Explorer "Status" and Dropbox pop-up Window regarding sync status.
Hi, I had to reinstall Windows and Dropbox and now I have to use the new layout where the green tick marks are no longer attached to file/folder icon but appear in the Explorer column "Status". Now, in the pop-up window of the Dropbox app it says "Your files are up to date". In the explorer window it is pure mess: some…
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Stable Build 222.4.5042
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
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I see a grey X next to my Windows files and they can't be opened after disabling computer backup
Hello! I used to use the backup feature of Dropbox for my computer. Notably, this included my Documents folder (on Windows 10). At some point I turned off the backup feature because I thought I didn't need it any more. I thought this would stop the integration with my computer gracefully, but it seems that now many of my…
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Image previews in Explorer only showing the compressed preview for local files on Windows
Hello. Since the big Dropbox update in February 2025 I have been experiencing issues. I mainly use Dropbox in Windows file explorer, not on the Dropbox App / Site. I have Dropbox for Windows on 3 separate devices: (2) Windows 11 Laptops, and (1) Windows 10 Desktop - and I have am having the same issue on all devices. The…
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Dropbox desktop app update window keeps popping up on my Windows 11 computer
Problem just started again. Windows 11. I have the latest update. 222.4.5042 This is a persistent problem with Dropbox!
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The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device…
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What happens to files on my old computer when I reconnect it to Dropbox?
So I am using Dropbox for desktop. My pc became dead and I was syncing all the files to Dropbox. While I can access the files on Dropbox website, I am little confused if I again install the Desktop app on my new pc. these files automatically sync to my new pc. Suppose I get my old pc repaired and uses Dropbox from there…
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The new Transfer window animation is S-L-O-W!
The new Transfer Window animation where it animates the files being packaged up in a gift box is unnecessary and is adding sometimes upwards of 15 seconds while I wait for the "copy link" button to be available. This used to be a nearly instantaneous process with no delay. All of my files are already uploaded to dropbox…
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Please add zero knowledge encryption on Dropbox.
I find that many Cloud services offer encryption during transfer to the service and encryption at the destination. Dropbox does this too. Unfortunately, the keys used at the destination are available to Dropbox. What would make Dropbox unique is if it would offer Zero Knowledge encryption at the client. That way all files…
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Why can I only back up specific folders? [SOLVED]
An older thread (https://www.dropboxforum.com/discussions/101001016/why-can-i-only-back-up-specific-folders/612837 ) (replies are turned off) said: I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do…
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Root folder control removed from Finder in Dropbox Business
The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 months ago — now closed — where many other users expressed similar frustration, with no clear reasoning provided. I’m…
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How can I keep files from getting synced on Android or Windows 11?
That is nice for Apple users. Does not work for android or win 11.
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Stable Build 223.4.4909
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
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My Dropbox app on macOS 15.4.1 has stopped syncing and is stuck indexing files.
My Dropbox which have worked without problems for years have stopped syncing. It seems to get stock and, right now, after having logged out and in again it does not seem to get passed or have progress in indexing the files. I am on a MacOS 15.4.1. I recently updated. I am uncertain if the service stopped at this point as I…