Desktop

Can I break the connection between my Dropbox account and local Dropbox folder?
Hello... I recently backed everything up to drop box, then had it restored to my computer. All the files are on my computer and in Dropbox. When I delete those duplicate fils in Dropbox, they are deleted from my computer. How do I stop that from happening and just delete them from Dropbox? Thanks.
Should I upgrade to File Provider on my second Mac?
I have been using Dropbox for a good number of years. However, I'm still an older, make that mature ;) LOL, beginner in Dropbox and many tech matters. On my main desktop Mac, I see in Dropbox Preferences that I'm eligible for File Provider but it appears that I have not used it. I assume but only vaguely remember making a…
Allow real-time collaboration for non-Microsoft Office files on the desktop app.
Hello, Dropbox community! I've always appreciated how Dropbox's simple file sharing and syncing across devices, but I believe one feature is missing: real-time collaboration in real time on non-Office files (PDFs, images, or text files). Other platforms (Google Drive and OneDrive) have this feature, which makes working on…
Having trouble creating shared links via the link settings window on my Windows desktop app.
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (almost 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
On my Windows 11, the preview panel renders nothing for my images.
On one of my Windows 11 Machines I am having an issue in Windows Explorer where if I choose an image file, no preview is rendered. Please note that it does not say "No preview available", it simply shows nothing in the preview panel. I noticed I was running a beta version of Dropbox on this machine, so I uninstalled and…
Stable Build 227.4.4774
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Beta Build 227.3.4733
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Possible to use aliases/symlinks to achieve seamless file path across multiple Mac devices?
I might have a bit of a niche issue here but I have just gotten a new Mac for my studio and in the past I have always named my laptops and desktops exactly the same, that way no matter where or what I am working on, dropbox being stored locally would always have the same file path and never need redirecting. For example…
Dropbox Badge doesn't always work with my Microsoft files.
I am having problems witht he Dropbox badge that shows when you open files * My badge is now detached from files. * It use to show with every excel file I opened. * It disappers, and I have to minimize the file to get it back * It does not move with the document when using multiple screens. * The datails shown on the badge…
Missing database files and they're not in the deleted files page
Having a bad time with Dropbox this morning; I have raised a customer ticket directly with Dropbox, but wanted to check with the Community as well. My primary use case for Dropbox these days is to use it to host my Keepass database that I access from multiple devices, and my partner also does the same. The set up had been…
I enabled computer backup on my new Win11 device, but Dropbox is stuck indexing.
I am having trouble with Dropbox on a new Windows 11 PC. It is a bit confusing so bare with me... I used a program called "PC Mover" by Laplink to do transfer my old Win10 PC to a new Win11 PC - it transfers data as well as OS settings and apps. It went very well (I have done this dozens of times) but the one thing that is…
Set up new computer and now I have tons of "selective sync conflict" folders and my account is full
Hi all... I just migrated to a new computer. I thought Dropbox would know what to do, but now there are tons of "selective sync conflict" folders and my dropbox is suddenly full?! Now that this is happening, how to get out of this situation without it becoming a horrible mess (if it isn't already?). I really wish Dropbox…
Safeguard data on sudden drive-failure to avoid accidental deletions
The following issue cannot get solved by using any setting inside Dropbox or by external precautions – such as alerts on OS-level. Staff should find a support ticket on the problem I describe. A few months ago, we ran into a sudden mass deletion of all Dropbox data. It turned out that the reason was trivial – and that the…
I can't see the updates of other users on my desktop app, even though there are no sync issues.
Others have updated some files, but I am not seeing any of the updates come through, yet my dropbox says there are no syncing issues.
The Dropbox app isn't syncing on my Linux computer (Fedora 42).
So once again Dropbox is not working on my Fedora 42 box. I went through uninstall and reinstall of the RPM I downloaded from Dropbox. When I go into my apps and click on Dropbox, the file manager opens to the Dropbox directory. But when I copy a file into the directory, it does not show up in Dropbox (checked with the…
There's no option to share a link via the Dropbox desktop app on Windows 11
It appears that MS has updated something and my option to share dropbox link in the file explorer is no longer available. Does anyone know a work around or if there is a setting that needs to be re-done? Thank you
How to view my Backup folder on my Mac's desktop app?
Greetings community! Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access my files on-the-go using my Dropbox iPhone app. However, due to a computer issue, I needed to wipe my MacBook Pro clean and…
Improvements in regards to the way the new screenshot feature works.
Deutsch: Dropbox Screenshot- und Markup-Feature – Bitte verbessern! Hallo zusammen, ich bin frustriert vom „verbesserten“ Screenshot-Feature in Dropbox. Die aktuelle Umsetzung stört meinen Workflow erheblich. Folgende Punkte fehlen oder sind unpraktisch: * Bild in Zwischenablage behalten oder einfach kopieren können * Zoom…
How to re-download my Dropbox folder on my desktop?
My SSD with my DB folder on it got corrupt, and so some folders in my DB folder were missing. I tried to replace them with a back up before really thinking about it, and don't want to accidentally tell the cloud that those missing folders are supposed to be gone/deleted. Either way, now the dropbox application itself…
I stopped syncing, and now I'm missing some of my information.
I stopped syncing the start of last week & now I have lost a lot of my information out of dropbox, how can I get the information back?
The desktop app is failing to sync on Mac
My Dropbox fails to sync uploads. I can restart it, and then it wakes up and syncs. I am using Sequoia 15.5 (24F74). It generally seems to sync downloads. However, the message about Dtropbox being up-to-date is generally wrong, and can't imagine how the Dropbox coders can ignore the fact that it is nearly always wrong!
The files I add to the Dropbox folder on my desktop are not updating on my laptop
Hi. I am using dropbox on desktop and laptop. The files on the desktop uploaded to dropbox folder are not updating on the laptop. The dropbox folder won't even open on laptop. HELP
Desktop app stuck on "Connecting Components" during an update on macOS
Yesterday the Dropbox app notified me it needed to change locations on my Mac from Favorites to Locations. I left it running over night and it still wasn't done. I quit the application, uninstalled and re-installed it and I still can't access any of my files through the app. I've attached a picture of the message. Also,…
Everything was selected for sync but not everything has shown up on the Dropbox desktop app
I just migrated to a new computer and made the mistake of selecting a few folders to appear on my dropbox desktop app. I have since deleted and reinstalled the app and selected all folders this time but the first few folders I selected are still showing up - not all of them. How do i fix this? EDIT: Fixed!
Can I install the Dropbox desktop app on two separate Windows accounts?
Hello, I have all of my dropbox files synced from the cloud to my hard-drive. It's a 2nd drive I have rather than my main drive. I use my own Windows account account. My question is.... can my wife log in via HER Windows user account and also use the same dropbox account and the same files on our '2nd drive'? If she logs…
I migrated my files from an older Mac to a new one but not all files were migrated
Hi there, I have an old Macbook air with a load of folders in the Drop box. I've migrated all of my files to the new Macbook Air, but it's not seeming to sync. I managed to get a folder which was on my desktop into the new mac Drop Box, but there's none of the previous folders.
Beta Build 227.3.4660
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
How can I move my Dropbox folder to an external drive on Win 11?
The current location is at C:/Users/... I'm trying to move it to my D drive. I run through the preferences/sync move and it seems to work BUT when checking it still says C:/Users/... I do have the folder on D drive and I have even gone into regedit changing the C:/users/... to D: /Dropbox. I believe there were 5 entries,…
No syncing icons and right click context menu options on Mac 15.5
I have Dropbox installed on Mac OSX 15.5. I have opted out of File Finder and chosen Selective Sync. I want some of my filers to be offline and others to be online only. But the ONLY files and folders I see in Finder are those I have set to be offline. There are no icons and no Dropbox integration with the Right Click…
The Dropbox app crashes on beta MacOS, and I can't seem to download the beta version of the app.
I have MacOS Beta as well and dropbox desktop keeps crashing.. Every time I go to try and download newest beta version the link crashes.

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