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Dropbox desktop app won't install on Windows 11 and gives me an error
Hi there, Dropbox does not complete installation on a new Win 11 install that has been fully updated. This is the latest error code: I've tried different things for 2-3 days no and nothing has worked. I've rebooted, etc ad nauseum between each attempt: * Normal install * Normal install, run as admin * Offline installer *…
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Cannot sign in to Dropbox desktop app on new Windows laptop
I'm having trouble getting Dropbox to work on a customers device. It's a brand new Win11 laptop. They have a business-subscription with several seats, of which they are the administrator. I can log in to the Web Portal without issues. Installing and signing in into the app from other devices also works. Whenever I try to…
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I have an encrypted exFAT external drive, but I don't see the prompt to back it up to Dropbox.
I just bought a SanDisk 2TB drive and encrypted it with their software. There is currently only about 30GB of data on it. When I plug it in, I do not get the "Do you want to back up this drive" message, tried multiple times. The drive format is exFAT and it is attached to my PC. Any suggestions on how to get it backed up…
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Beta Build 222.3.4991
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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File deletions occasionally fail in Dropbox
Observed when processing files with a Python script of my own, but likely to be a nuisance to developers of any software, that allows you to store files in arbitrary locations. A common pattern when modifying files is to first write them to a temporary file in the same directory (ensuring that it is on the same physical…
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Can you save certain folders in different locations across multiple hard drives?
I have two internal hard drives. A 2TB C: drive and a 4TB D: drive. I would love the simple ability to have some of my dropbox folders on the 2TB drive and other folders on the 4TB drive. This would be helpful just organizationally, but also would be a way where when I run out/low on space on the 2TB, I can just start…
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Dropbox app is disappearing from my Mac repeatedly, why?
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have to re-download the app. Any idea why and how this can be stopped? I began a thread on this last week and had one response from…
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A Word document is empty after downloading it on my device
When we download a word document (that shows content when opened in dropbox) it is empty (blank). What is the solution. I want people to be able to download this and not have to work with it in MS online.
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I want to set my folders as online-only/available offline, but I don't see them on the desktop app.
Hey there, using selective sync, I was used to see offline files marked with a green check mark icon and all online only files and folders with a grey cloud icon. However, now I do not see my online only files and folders anymore in my W11 file explorer. In consequence, I cannot search for these files offline or save a…
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Context menu items missing from Dropbox folder on a new installation on new Mac computer
Hi! I just got a new Mac, installed Dropbox for MAC, and my files are all here (online only) but my context menus are not appearing. I've tried the following to no avail: * Advanced Reinstalltion * Restart of computer * Relaunch of Finder... Still no context menus when I right click! Please help! I'm on the latest version…
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Dropbox icon constantly reports "Indexing 4 files..."
I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a couple days but I have a persistent working icon showing and it says "Indexing 4 files...". How do I determine which files it is…
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Changes to files or folders being synced to locally recently
Was there a change to how the files were being synced from the cloud recently? Files that were in the cloud stayed sync off the machine locally but now are trying to sync on the machine and taking up hard drive space unlike before. Nothing was changed and seems it just started last week. Unsure if there was an update as it…
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Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not…
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How can I see what files the client thinks it needs to sync?
The client says >250k files, 157GB The total size of the folders marked to sync is <25GB It it really so difficult to give us more details on which files are currently being synchronised and which ones are in the queue? Literally all the others I know of do! Mega.NZ, StackStorage, OwnCloud...
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I can't paste the screenshots I capture on Windows
For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press ctrl+v to copy" BUT IT DOESN'T work at all!
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Dropbox abysmally slow - can't reinstall, can't sync, etc.
Hi all, I've recently built a new Windows 11 Pro PC with reasonably high-end specs (AMD 9800X3d CPU, 64GB RAM, 5080 GPU, etc.), and I'm trying to get it all set up the way I like. Everything is working great except Dropbox, which for some reason is so unbearably slow that it's effectively unusable. I'm on a 10Gbps internet…
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"dropbox needs to change permissions for the folder" after changing home folder name on macos
Hi I changed the name of my home folder on macos monterey. I get the following message when opening dropbox: dropbox needs to change permissions for the folder users/OldHomefolder/.dropbox. The Oldhomefolder does not exist anymore. Does anyone know a solution? Thanks
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I click the Dropbox icon and it opens the Dropbox folder - how can I access the actual preferences?
I have the same problem as the original question. When I open Dropbox it just goes to the explorer window. There is no other App I can see. So how to I change the settings? In my case I want some online files to be available on my laptop. When I first installed and opened Dropbox I got the choice of what folders/ files I…
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Selective sync issues after migrating to a new Mac Mini M4 from an M1
I upgraded to a Mac Mini M4 from a Mac Mini M1, there are many Dropbox Selective Sync issues after migration. I think I understand how to clear them up, but how can I get folders that are already in my Dropbox account in cloud to appear in Finder in Available Off Line mode? For example in Finder I have a folder xxx…
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Stuck on "Starting": Migration of files that never were uploaded to DB, so can't do a reinstall
the major reinstall only works if you know all the files are already in dropbox. For me, I have files that never made it to dropbox online and I can't recount every file that was created. as i am upgrading from an old MAC iOS that went dormant when dropbox moved on. How do we do a complete virgin reinstall and sync the…
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My screenshots don't save to my Dropbox account on Windows, even though the feature is enabled.
My screenshots are not saving to Dropbox at all even though the option is checked to do so right under settings. In fact I have the Snipping Tool for Windows 11 turned 100% off because I hate the dang thing and prefer screenshots hence why I use the "PRT SC" button in the first place! I don't want Screenshots going to…
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I get an 'uninstallation failed' prompt every time I try the process on my Windows.
I'm having problems with Dropbox on my PC running Windows 10. I need to uninstall and reinstall but nothing I try allows me to uninstall Dropbox. I tried the traditional ways and got the 'uninstallation failed' prompt every time. I also went into the Program folder and tried the Dropbox Uninstaller app there. Didn't work.…
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Dropbox syncing icons are gone. I can't make content available offline, or online only.
Good day everyone I was recently cleaning my storage space (i have a MAC running sequioa 15.0) and i accidentally clicked on make available offline on a large folder i Had, since I have no space my dropbox wwas unable to sync the files to my computer, now the tick marks are completley gone and I cant make anything online…
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Dropbox has changed the file organization on my computer
Hello, Can anyone help me with navigating files on my computer? Since I tried to install Dropbox all my files have been addressed different. On power shell and command line I can't get to some folders because dropbox has other folders with the same name and I don't how to navigate to the directories and folders I want? Can…
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The Dropbox right-click options are gone from my Mac's Finder.
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder…
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Beta Build 222.3.4928
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
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The list of local Dropbox files on my Mac are different from the web
Ok when I started on drop box about when It first came out was good.. Several Macs. later. and storage locations later. the directory of files on dropbox is significantly different then what the application shows. I have a limited number of files or folders then I want to keep on my local Mac because I need to keep the…
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I can see my folder online but not in File Explorer. App doesn't sync?
Hi, All of my folders have synced to my PC except one. I am able to see in online and access it but it is not available via the app or on explorer despite being shared with me. Thanks, James
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New computer not making files local
I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting that allows new files to be saved offline and not just to the cloud, but I can't seem to figure out to how to make sure that…