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Syncing icons no longer showing on Mac when using the Dropbox desktop app
Background Hoping someone can please help with this one. Just purchased a new MacBook Pro and installed Dropbox. I use mail-merge documents from my Mac mini which syncs via Dropbox to the MacBook. The location of the newly installed Dropbox is different on the MacBook (previously the Mac iOS forced Dropbox to a specific…
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Add an option for a normal window pop up when using the desktop app.
I am getting extremely tired of programs deciding that they need to do thinks in unique and special ways that just add additional headaches. Dropbox and Google Drive popping out on the side of the screen is cute and all but it also pops out on the wrong monitor, which is something you can't change. It also has no real user…
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Is there an option to ignore a file or folder from syncing to my Dropbox account?
Hi, I use dropbox on multiple devices but predominantly on a Macbook Pro. I traditionally keep all my files and folders within the Dropbox folder and allow all data to sync up to dropbox. Is there a way to stop a folder (nested under the dropbox top folder) from uploading to dropbox. I realise I can just move the folder…
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Dropbox desktop app on Mac not syncing 1.8 GB worth of data.
Hello, I’ve been a Dropbox user for many years and have always been very satisfied with your service. However, for the past few days my Dropbox app on macOS has been stuck syncing around 1.8 GB of data (approximately 2,900 files). I have already tried uninstalling and reinstalling the app twice, but the problem…
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I see PC and PC (2) in Selective Sync settings - could they be duplicates?
Hello! I am trying to clean up my folders before adding a new laptop to my account. My current computer, which is based on a 2023 repair, shows PC and PC (2) as folders for synching. I would like to know if both PC and PC (2) can be combined or if there is a way to merge these. (I don't know which is PC and which is PC…
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Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.
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Renamed folders in my Dropbox folder but the changes didn't sync to the cloud
Hello, I’m having an issue with Dropbox. I’ve renamed several folders on my local machine to make them easier to manage, but the folder names in the Dropbox cloud still reflect the old names. I’ve tried uninstalling and reinstalling the Dropbox desktop app, but the cloud folder names remain unchanged. Could you please help…
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Dropbox Finder Extension not showing correct status
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have…
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Support online-only files for ARM (Snapdragon) processors
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the device and renders the device unusable as all disk space is consumed.
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Setting folders to Online-Only has left countless orphaned files on Mac OS
I have a folder in Dropbox called "~ ~ 0 DropBox Only." For ease of reference, I'm just going to call it "Dropbox Only." It contains many many folders that I intended to make online-only, having started with all Dropbox folders being synced normally. I had assumed that the local hard-drive based files would disappear. What…
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Beta Build 223.3.4797
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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How to set all directories in Dropbox with a given name/regex to be ignored.
I would like to not sync, i.e. ignore all folders with the name .venv. How can I do this? This method then I would also like to apply to node_modules directories. PS: I know that I can ignore a folder on a specific full path. But as soon as I create a new Python project the new .venv folder is synced (or in a node project…
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"1 file is unable to sync" error on sync status but "See Issues" option shows nothing.
Hi everyone, I could use some help on this Dropbox pushed out an update to our user environment and it broke our integration and we are slowly starting to fix it. I have a user that has a file that will not sync. When i click the option to see what file is not syncing, it is blank. I cannot locate this file anywhere. I…
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I'm unable to ignore a specific folder on my macOS (not File Provider).
I want to ignore a specific folder from syncing. So I read through help.dropbox.com/installs/dropbox-for-macos-support . Frist I tried the GUI approach: but on right-clicking the folder no "Do not sync" menu entry shows up (only "Copy link", "Share..", "Transfer a Copy...", etc). Also I tool to the Terminal approach: I…
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There's a delay in syncing between my desktop and mobile app
I manage a digital service site and rely on Dropbox daily. Lately, sync delays between desktop and mobile are affecting my workflow. Anyone else facing this? Looking for quick fixes or settings to improve performance. Appreciate any help!
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Dropbox icon missing in Login items & Extensions on Mac OS
Go to System settings > General > Login items & Extensions Dropbpx, Inc. app icon missing.
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Why am I not eligible for Dropbox on File Provider?
I havea macbook on which I had the dropbox app installed with a different account that was running perfectly well with File Provider. 3 months ago I tried out some other solutions for syncing files and cloud storage so I completely removed the app from my macbook and deleted my account. Since then I have come back to…
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Where's the Linux preferences GUI? The CLI doesn't work.
The title says it all. While setting up a fresh laptop with EndeavourOS, I was able to load the UI from an older installation for a moment until it closed itself. This usually happens when the app is running a self update, and given this was a 2 week old backup, this makes sense. Upon loading it up, the Preferences option…
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Last date Dropbox desktop app will function on Windows 7
I receive messages in the Dropbox notification list saying, "Dropbox functionality on Windows 7 will end May 2025." What is the exact date on which that will happen? If I upgrade to Windows 10 before that date, will I need to reinstall or otherwise reconfigure Dropbox for it to work on Windows 10?
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What's the actual issue with Apple FileProviders API
I'm trying to reply to this post https://www.dropboxforum.com/discussions/101001016/dropbox-on-file-provider-support-for-macos-questions/781551/replies/783389 but in a dropbox fashion "Replies have been turned off for this discussion": @billgdbx can you explain exactly what is the exact issue with the Apple FileProvider…
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How can I use the Dropbox desktop app through the Intranet?
We use Dropbox through the Intranet, the host can not access the Internet, we need to open the normal use of Dropbox whitelist in the firewall, at present we only open www.Dropbox.com, but the software will show that the network connection is abnormal. If I want to use Dropbox, what other domains or IP addresses do I need…
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Beta Build 223.3.4757
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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I reinstalled the Dropbox app and now I'm being asked to rename the old folder and create a new one.
I just downloaded dropbox from their site. It is installing. It has reached the point of creating the dropbox folder -- if this was a new install. However, this is a reinstall. "Couldn't rename Dropbox to make room for your Dropbox folder. Dropbox needs to rename your existing folder or file named Dropbox to finish…
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Delay sync/check for deletion
Allow the user to specify a delay for Dropbox to identify a file for syncing, and check if the file has been deleted during the sync. Some applications create temporary files/folders beyond the control of the user. If these files are held open by Dropbox when the application attempts to remove them, they are left behind.…
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Provide an option to only download the metadata of a file without downloading the actual file.
in the desktop app , we have an option to Synch Next, similar to this option I will like an option to skip downloading. This button should still download metadata (so we can see thumbnails, file size etc) without actually downloading the content. This is especially useful when i have a small harddisk and I selected a big…
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How can I change my local files on Windows 11?
I have not been able to find the location to change the local files on Windows 11.
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No right-click function on my macOS desktop app.
Hello, the right click function on the desktop app for dropbox on my Mac has stopped appearing.. how can I bring it back? I'm using Sequoia 15.3.1 / dropbox v221.4 thank you.
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How to format an external SSD to APFS?
Hi, Dropbox Community. I want to move all my Dropbox folders and files to a new external SSD attached to my MacBook Pro (High Sierra 10.13.6). I had to use the “Disk Utility” on my Mac to erase the format type “MacOS Extended (Journaled)” because of the error “Unsupported File System.” Erase was successful. But, now I’m…
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Error message "Move desktop folder back to its default location, then try again"
I can't sync my laptop in Windows 11 because it says my documents and desktop folder are not in their original location. It won't let me start all over again or reset to original settings. When I try to sync my "video" folder though it works just fine. Dropbox seems to just not like my desktop and documents fodlers. Help ?
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All Files Show ONLINE but computer space is not cleared.
Hello, is any one else having issue with dropbox listing all files to be "ONLINE ONLY" but computer storage is not being cleared. Huge issue on our end as the computer's capacity is 2TB and the files online (dropbox) are 2.12TB. The huge problem is, since the files are not online, my computer is maxed out and it started to…