Desktop

Beta Build 64.3.120
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
How can I safely delete the desktop app in order to give it to someone else?
I use my Dropbox account and its files on several computers. I’m giving one of the computers away, but want to wipe it beforehand. Therefore, I want to wipe all Dropbox access from the giveaway computer without affecting the master files themselves or access to them from any of the other computers. Thank you for a safe way…
What happens to all my pictures if I delete the Dropbox app from my iPhone?
Will I lose all my pictures if I delete the app on my iPhone?
Dropbox icon greyed out says updating account for weeks now
Can someone help me. Dropbox is not working and is grayed out saying, updating account. but its been this way for weeks now, I also can not acces my files on the web by selecting the web icon ? But this all works on my other computer with same specs.
Online-only files still using disc space
I am using smart sync on multiple Macs, one running macos 10.12.6 and the other running macos 10.14, they both are showing my hard disks are almost full even though the majority of the files are set to online only. When I choose Get Info I show a size of 687GB (38 GB on disk) for 60,699 items. So though it should only be…
Online-only files Windows Explorer search not working
I am testing Smart Sync for our team. All fine but when files are 'Online Only', Windows Explorer search can't fined them. I have tried a few PCs in our team and all have the same problem, so I dont think it is an individual PC issue. We are all running Windows 10. Any ideas?
Stable Build 62.4.103
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Ubuntu system tray icon disappeared, can't access preferences
I am running the deskop app on Ubuntu 18.04 and my system tray disappeared altogether. Dropbox is still syncing -- new fils show up immediately -- but I need to update the sync location and I can't do that without the indicator icon. Is there a way to access my preferences without the indicator icon?
Beta Build 63.3.95
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Quality lowers through link?
I've recently had some clients mention that the photos I sent through the copied link look grainy and low quality. I double checked on my end, and everything was still high resolution, and looked as it should. I then shared access through their Dropbox account as opposed to through the link, and then they said everything…
Dropbox not launching on Windows 7 professional
Hi I am using Windows 7 proffesional service pack 1. just got the computer from a friend. have installed the windows app via the dropbox website. but the dropbox app will not launch. when i click on the shortcut it does just nothing. tried running it in compatability mode a window opens but nothing displays on it. Please…
I have a syncing issue due to my VPN settings. Can you help?
Hi ! It's been 2 weeks (I think) that dropbox doesn't sync when any of my VPN server are off. I don't use any weird VPN client, I just set a regular VPN, in the Win10 settings panel. Adding the VPN server adress, and done : https://image.ibb.co/k2k2Zf/Capture.png I'm pretty sure it has worked for more than a year : The…
Can you link directly to a video shared with Dropbox?
How do I pull the url from a shared mp4?
Beta Build 62.3.99
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Very Slow to Upload and then freezes
I have been trying to upload a folder of photos and I find Dropbox very slow to upload and this time, it got stuck on one file and does not seem to progress. I have a macbook pro Sierra 10.12. Not sure what I need to do to speed up things as this been taking hours. Would welcome advice on the fastest method to upload in…
Warning message about deleted files
I have received an email alert from Dropbox, advising that I have deleted a large number of files from my Dropbox Pro account. When I log on to the web portal, or when I look on my Mac, all of my files are still there, visible and working. But when I check my deleted folder online, I can see a greyed out list of all of my…
Can't Move the Dropbox Folder to Ext4 or NTFS partition
I'm using Ubuntu 16.04 LTS. In response to the change in dropbox file system support, I created a new partition on my hard drive to store my dropbox files in. It's 2 GB larger than my maximum dropbox space. My main partitions are all Ext4, but my home partition is encrypted which apparently doesn't work. This new partition…
Stable Build 61.4.95
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Uploading data to online only via desktop app
If I upload large files by copying them onto my harddrive in a folder in my dropbox that it set to "online only", will this upload the file and then delete it from my harddrive? Is that how it works?
Files with Turkish characters in the name are not syncing
if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please solve this problem..
Beta Build 62.3.93
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
How can I stop notifications on Windows 10?
How can I stop User Account Control from demanding approval every time someone updates a Dropbox file? I'm running under Windows 10 and preferences does not seem to change anything.
I am having trouble uploading videos from my camera. Photos go fine. Never videos. Any help?
I have a Sony 6300. I have been looking through the settings on Dropbox and on my camera only to find no supporting reasons why this isn't working. Every time I plug my camera in to upload to dropbox all of the photos go automatically without a problem, but the videos never go at all. Why would this be? Anything helps (:

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