Desktop

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress

The organization I work uses a business account of Dropbox. My C drive is almost full and I need to shift a few of the dropbox folders in the D Drive. I cannot do that using selective syncing as it will move all my folders to D Drive. Is there a way I can keep a few folders in C drive and few folders in D Drive of my…

Hi I have a Macbook Pro operating on OS X El Capitan. I have noticed that all my .mov files I have taken on my iphone (X and 7) from about mid last year to now do not play on my Mac. Quickplayer states that the files cannot be played and iMovies will not allow me to select these files as they are greyed out. My Dropbox is…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress

Hi After installing Dropbox (Dropbox 58.4.92 Offline Installer) and launching it I am stuck with a blank 'Set Up Dropbox' screen, unable to provide credentials. Main screen says 'Waiting to be linked to Dropbox account'. This is a new Dropbox install on a new Windows 10 laptop. After skimming through forums and this…

I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…

Recently the Dropbox icon on my Windows 10 machine turned black, it was white before. As you can see in the image it is barely visible (since I have transparent taskbar) - On a black taskbar it would not appear at all. Windows 10 v 1803 build 17134.706 Dropbox v71.4.108

Somehow Dropbox on my Mac lost access to my account, so my files aren't syncing anymore. Possibly because I upgraded to a new version of OS X (I'm now on Sierra). Dropbox is still installed, however. So from the dropbox icon in the top bar I open "Set Up Dropbox", enter email and password, and it sends a verification code…

I use the "recent items" lists quite often. For instance, I right-click on the MS Excel icon down in the system tray, and it brings up the most recent items I've opened in Excel. I can open the file and work on it from this list. I've done this for years on multiple Windows 7 machines with files located in DropBox. A more…

I have a personal dropbox account on my computer to which I sync all my personal files. I have a new job where we share files. Can I have two different accounts on my computer so I can chose to which dropbox account I save my personal and job files?

Error message trying to open .xls files using Excel 2013. "Cannot find" file if you double click the file from a Dropbox local folder which is green light synched. You can open the same file if you either copy it to the desktop or open it from the web-based dropbox. Dropbox support- please help! DDE option is unchecked in…

The Dropbox Right-click/Context Menu option does not appear any more in Windows Explorer 8.1

Hello, My organization has enabled single sign-on for our Dropbox work accounts. I managed to download the Dropbox client on my work computer and use single sign-on just fine there. However, at home, I have downloaded the client and when I go to use single sign-on I input my work email address and click next and I never…

I noticed that when you select ONE photo it allows you to "save as" but is there a feature where you can select all photos at one time? I want all my photos on my computer but I can't figure out how to sync dropbox to download to my computer OR how to select all photos so i can "save as" all of them. If not I will be…

Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…

Hello, I have upgraded my account to pro to use Smart Sync. However when i click on the reinstall link, a window opens and then closes and nothing happens. Need help plz. I don't want to uninstall completely, lose my files on my PC and then reinstall and wait for sync. tx

I want to map Dropbox to a network drive and link to my Dropbox in the cloud versus the Dropbox on my computer. I want to conserve my hard drive space and access, open, and save files to my Dropbox through my network drive. I can do this with other cloud-based storage systems. Can I do this with Dropbox?

Today I found on my working PC that Dropbox is hanging on the stage 'Connecting'. I tried to remove dropbox (apt-get remove dropbox) and then install it from https://www.dropbox.com/install-linux. Nothing changes: the program still hangs when 'connecting'. Also my colleague made me an advice to run 'dropbox update'. I did…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

I use SQLBak to backup several MS SQL Server DBs to an internal NAS device and then copy the backups to a shared Dropbox folder for disaster recovery purposes. Seven days ago, ALL of my SQLBak backup jobs to Dropbox started failing with the error message below. I have already raised a ticket with SQLBak and they confirmed…

Hi, I have been using Dropbox happily with windows 7. My computer recently died and my new computer has windows 10, all different to me... Anyhow, I downloaded a Dropbox link onto my desktop, when I try to access a certain file a error message comes up saying "problem with shortcut drive or network connection". All other…

I have 3 computers that all fully sync and are all in front of me. All three are current on updates and have plenty of resources (HD space, RAM, etc.) Their Windows indexing is unchanged and all computers are set to show system and hidden files. All 3 have Dropbox installed at C:\Users\JeffD\Dropbox. The number of files…

I will be installing the software with this bug: dropbox update installatino failed with error 0xa0430722??? what should we do

The destop app is not syncing my files. How do I uninstall and reinstall the desktop app (MacOS 10.13.1)?

I have a new iMac and want to upload my photo files (> 600gb) to Dropbox. My iMac has an SSD of 512 GB. My photo file is on an external hard drive. If I want to upload the photo file to Dropbox, I get the message that there is not enough space on the hard drive of my iMac. However, I do not want to put the photo file on…

As of today 2019/04/04 Dropbox won't open properly unless I ran the app as an admin. Noyhing changed on my Windows 10 PC, same hardware, same Windows, same folder location. I get a popup error, this one below: And the generated txt file says this: bn.BUILD_KEY: Dropbox bn.VERSION: 71.3.99 bn.DROPBOXEXT_VERSION: 27.0…

Здравствуйте! Мой Windows 10 поймал вирус шифровальщик. С шифровальщиком я справился. Перед расшифровкой я собрал все файлы из Dropbox и перенёс на диск компа. После расшифровки проверил весь комп на файлы с расшиением шифровальщика и удалил заражённые файлы. У меня в этот смомент была включена функция "Покакзывать скрытые…