Desktop

How can I multiselect photos? Which key do I press?
Holding down the shift key no longer works to select multiple photos at one time. I've also tried the control key. How can I do this process without having to check each photo individually?
Missing Drop Box Folders on my PC
I have just set up drop box on my pc but a couple of my folders are not syncing through and I can not work out why. It has happened on my laptop as well. Can any one help. I can see it when I log in through the internet explorer or chrome. Thanks Cara
Download Dropbox links using FTP server
Hello, I have many Dropbox links which I am downloading on a regular basis. However there are many links to downloads and If I sync those then it will take a lot of time because it syncs one file at a time. Hence, is there a way to download Dropbox links using the FTP connection or server. Thanks in advance.
Beta Build 75.3.133
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Beta Build 75.3.115
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Please reinstall Dropbox to fix all your syncing icons!
This has been an issue for a while now. It's an issue on both my Windows 10 devices. I have tried different solutions from this forum, without luck. I'm running version 50.4.71, from the offline installer. Before installing I even deleted all remaining files and folders from my AppData folder, but without results...
Beta Build 75.3.131
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Selective sync versus online-only configuration
I feel that something simple is doing my head in. Sorry in advance for what is probably a dumb question. I've just migrated my system to a new Mac Mini. So far, so good. All documents in the DB folder are there and working. Now, I want to save HDD space so all documents, shared folders, the whole thing, I want to be…
Windows 10 automatically save screenshots
I was having issues getting the automatic screenshot saving to work on my new (to me) Windows 10 Dell. I was NOT about to reinstall Dropbox, and re-download 250+ gigs of data. Finally found this article that answers it:…
How do I replicate a folder structure (e.g. copy it to create a 2nd copy) within Dropbox?
Hi - I have folder structure with around 200GB of files in it. It synchs with my local laptop. I would like to create a replica of this folder structure on Dropbox that is not connected to my local machine. I don't have enough storage on my local machine to replicate it, and then remove the duplicate files afterward. So i…
My desktop app is stuck syncing constantly
I actualy tired about bad dropbox mac desctop app performance... I'm pro user alredy more than two years... And last week my dropbox app stoped working.. Yesterday app stuck on syncing 386 files for all day.. Today app stuck on 1 file and overload my CPU!!!!!!! And this is not first time.. A have big amount of files in my…
Superduper and online-only files problem
I am using "superduper" for years to make a 1:1 backup of my macbookpro's SSD. It's in addition to TimeMachine and allows me to work (nearly) without interruption if the computer or it's drive fails. Since I enabled Dropbox smart-sync on my dropbox business account, it looks like that superduper is also trying to backup…
Stable Build 73.4.118
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
File explorer not responding when opening Excel or Word files from the Dropbox folder
I just purchased a new computer with Windows 10 Pro. For some reason when opening any Microsoft Office product from the dropbox folder, the file explorer locks up and doesn't respond. From my documents folder or desktop, the files open with no issue. It is only from the dropbox folder. Tried all solutions that a google…
Dropbox is looking for deprecated package
Every time when I run Dropbox next message appear 'python-gpgme' package was interface to the gpgme before Ubuntu 17.10. From Ubuntu 17.10 (up to present) 'python-gpgme' is deprecated in favor of 'python-gpg' ('python3-gpg' for python 3). Currently 'python-gpgme' is no more in Ubuntu repositories! Probably this is small…
What happens when you unlink a device?
When unlinking devices, weather it be phone or Mac, does it just inform the app its no longer assosiated with your Drobox account, or does it also remove it from the 'Linked Devices' section on the website in related to yor account ?
Folders added from one device don't show up on Window File Explorer between two devices.
I created a folder and subsequently created some files in a Dropbox folder from a laptop here in the office. This folder fails to show up in Windows File Explorer on another computer in the office. I can see the folder from the Dropbox App and tell it to open the files with the software on this computer, but I cannot see…
"Keep your memories safe" keeps popping up
Every time I connect my phone to my PC I get an annoying "Keep your memories safe" pop-up. I click on "Don't ask again" but it still asks every time. Is there a way to stop it?
Can I allow collaborator to edit but not allow them to delete files?
Hi, Can I allow a collaborator/consultant to edit file I share with them but prevent the file from being deleted in case they delte it on their Dropbox? I tested sharing from my firm business account to my personal dropbox account and when I delte the file that was shared from my personal account the file is being deleted…
How can I move files on my computer to the Dropbox folder?
Hi - Brand new to Dropbox - Help!!! How do I move a file from my desktop to a folder?
How do I make a photo the cover of the album?
Can you make a photo within an album the "cover" photo?
Error message on PDF download
Help! I am using DropBox (for downloadable pdf's) with WooCommerce on my website. I'm having an issue today- some people are able to download my product without issue and others are getting an error message 😭 I can't figure out the problem. This product was featured as part of a feature on another website and I'm so…
Dropbox backup in External Drive - Mac
Hi. I have a 4Tb DropBox account and I would like to backup this data. I do not sync to my computer (256Gb only) but want to know if it is a good idea to: 1. Buy a 4Tb external drive 2. Install sync app and sync everything. 3. Repeat the sync like one a month (do not need to be everyday/week). It is not the idea to keep…
Paper file extension
Good! I would like to know what the .paper extension that is created in the windows registry is when the dropbox is installed. regards
Cannot start the Dropbox app using a script on Windows 10
When I plan sync with dropbox I start a .bat file. In case dropbox is active, the script is running normally In case dropbox is not actieve dropbox.exe is started but the script doesn't continue unless I select the window ( eg by mouseclick). Start /c doesn't solve. @echo offset path="C:\Program Files\WinRAR\";"c:\Program…
Dropbox stuck at "Starting"
Date: 6/24/2018 OS: macOS Sierra Version 10.12.6 (updated last week and then didn't use my laptop until yesterday) Dropbox version: v52.4.58 Dropbox account: Personal, 71% of 15.4GB used Enough space on local drive. Have tried "full" uninstall described here (https://help.dropbox.com/desktop-web/advanced-reinstall) several…
Stable Build 72.4.136
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Splitting a common shared dropbox between two drives of a computer
The organization I work uses a business account of Dropbox. My C drive is almost full and I need to shift a few of the dropbox folders in the D Drive. I cannot do that using selective syncing as it will move all my folders to D Drive. Is there a way I can keep a few folders in C drive and few folders in D Drive of my…
Downloaded files lose their original creation date
When I download a file from my DropBox it automatically takes the current date as the 'creation' date; ie. it looses its original creation date; this is a very big problem. Is there anything we can do to restore the original dates?

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