Desktop
Discussion List
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Double Notification Settings - New MacOS Mojave 10.14
I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to appear. Please see attached.
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Error 0x80096010 while installing on Windows Insider Build 1903
i am having problem while installing dropbox on a new pc with error code 0x80096010, please help me asap, thanks in advance
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Is there a way to see a file count of a folder in my Dropbox account?
I don't see this anywhere, they're not numbered, there's no total anywhere, I have a bunch of files uploaded but no number anywhere to see how many I have in a folder.. is there any way to see how many files I have in a folder?
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How can I sync a folder via the Terminal on Linux?
How can I sync a folder via terminal in Linux? I had installed Dropbox to that machine, but only synced one folder and now I need to work remotely from my Mac. I don't have 'physical access' anymore, so I need to activate and sync a second folder remotely. There is no option to open an interface (e.g. open nautilus via…
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How can I remove the underscore symbol in my files and folders?
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…
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How can I reconnect my external drive to my Dropbox account after removing it?
Because my haddrive lacked space, I set up Dropbox to sync to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnecting Dropbox fails to find the path back to the Dropbox folder on the external drive. I have tried to change the path in the…
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Received "Move your Dropbox folder to a supported location" email
To get around the recent glibc version requirement on a Red Hat Enterprise 7 system, I'm running the Dropbox client in a Docker container with the Dropbox and .dropbox folders mounted externally on an Ext4 filesystem on the RHEL7 host. That's working fine currently. Today I received an email from Dropbox informing me that…
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When syncing files from my Mac to the site, duplicate files are being created
Hi Dropbox helpers, It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked... So I just started working at a new company…
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Does dbxsvc.exe in Windows System32 folder actually belong to Dropbox program?
Hi, I'm running Dropbox on Windows 10 and everything is basically working fine. Some time ago I noticed a new service called "Dbxsvc" running on my computer. It runs from a file named dbxsvc.exe in my Windows System32 folder. Is this some kind of malware or some new part of the Dropbox program? I know there are two…
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how to find dropbox account details from command line
I am using dropbox on my linux box (NO UI, just command line). I know how to find dropbox account details (eg: login email) from UI. Just do not know how to find account details from command line. Is that possible? Please help me. I just want to do something like this from command line:…
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Changed home folder name, now the Dropbox desktop app will not start
On my Mac I changed my home folder/user name folder. Now, when dp starts, it attempts to change permissions on the original home folder, which no longer exists, and then exits. Is there a way to tell dp that this folder no longer exists, and to move to the new. Thanks for any assist.
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Stable Build 66.4.84
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Beta Build 66.3.72
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 65.4.177
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Stable Build 63.4.107
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Selective sync isn't freeing up space on my computer
Hi! I've 5,8 GB of DB space. I've used it almost, so I did "selective sync" to free some space in my computer. Nothing happened eg doesn't free any space. I calculated manually the folders sizes viewable in my DB app - result is ca 3,8 GB - it means, theoretically I should manage with 2 GB-s of freed space. BUT IT ISN'T…
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Change my Dropbox folder name on my PC
I have my dropbox folder in the D drive of my computer. For some reason, the dropbox folder is not named "D:\Dropbox", but "D:\Dropbox (Elliotfan)" with my account name together. Does anybody know how to return the name back to "D:\Dropbox" without messing up the saved files? Thanks.
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The storage usage reported for online-only folders in Finder doesn't match the 'User Info', why?
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptable, and if you try to imagine this in any other profesion, you will agree, it would not be tolerated. We just designed a house…
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I'm unable to navigate through Dropbox photos on the default photos app for Windows
Typically when you open a photo (not synced with Dropbox) in Windows 10, the photo opens in Windows' Photos default application. Once the photo opens, you can use the right and left arrows on the keyboard to cycle through other photos in the same folder. It's a very handy feature that appears to be disabled when the folder…
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I can't upload large files when moving files into my Dropbox folder, or uploading via the site
Hello I have 8 large MPG files, roughly around 70G each. I've downloaded Dropbox onto my desktop PC and have been transferring the filesfrom my external drive into the Dropbox folder on my computer. Apparently they do not automatically upload to my shareable Dropbox folder. When I try to then drag the files onto Dropbox…
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Additional permissions are required to access the following files
Suddenly, I can't open any powerpoint files online or from my desktop in dropbox. I can open, edit, and save all my excel files, but not powerpoint. I use an iMac and macOS High Sierra.
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Beta Build 65.3.174
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 64.4.141
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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I accidentally dragged a folder into my Dropbox folder, how can I unshare it?
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul
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Error when trying to open an Excel file in my Dropbox folder - says "File cannot be found"
Hi, I have a problem with Excel files. They works if saved in the pc but the same file in Dropbox said that is impossible to open cause it is not found. Thank you for helping me.
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Is there a way to get the geotag information from photos?
I realised that photos synchronised with dropbox and then beeing shared or downloaded are losing their geotags. Is there a way to get to the geotag information of these photos, so that they can be opended in programs like geophoto showing the right location. The information must be available somewhere, because when…
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My webroot analyzer says I have a handle leak from the Dropbox desktop application?
My laptop is extremely slow and my webroot analyzer says I have a handle leak coming from Dropbox. How do I fix this?
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Is there a way to sync my files from the web one-way to my desktop, but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…
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When I open a Microsoft Access file, a duplicate copy is created, why?
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
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Download option missing
I know this has worked before, so I must be doing something wrong. Downloading seems to be missing. Specifically, I'm trying to download a folder, but I can't find how to download a file without opening it either. There is no Download button anywhere I can find in the window. And when I right click on the folder or file, I…