Desktop

Edit pictures in the app
Hi, i wanted to edit a picture within the app, is there a way to do it on my iPhone?
Additional permissions are required to access the following files
Suddenly, I can't open any powerpoint files online or from my desktop in dropbox. I can open, edit, and save all my excel files, but not powerpoint. I use an iMac and macOS High Sierra.
Beta Build 65.3.174
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Log out of all sessions
Hi, I believe I was compromised yesterday on my dropbox. I accidently opened a pdf from an unknown email. I was then asked to sign in to my dropbox and did so. Immediately after this I changed my passords and logged off all my devices accept for my pc. I later logged back on using my new password. I just noticed this…
Stable Build 64.4.141
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
accidentally dragged a folder to Dropbox
I accidentally dragged a folder to my Dropbox folder. How can I "unshare" it without deleting it (which I have done [and restored, thankfully] two different ways already)? Maddeningly confused, Paul
Is there a way to get the geotag information from photos?
I realised that photos synchronised with dropbox and then beeing shared or downloaded are losing their geotags. Is there a way to get to the geotag information of these photos, so that they can be opended in programs like geophoto showing the right location. The information must be available somewhere, because when…
Is there a way to sync my files from the web to my desktop but not the other way around?
Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…
Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
Download option missing
I know this has worked before, so I must be doing something wrong. Downloading seems to be missing. Specifically, I'm trying to download a folder, but I can't find how to download a file without opening it either. There is no Download button anywhere I can find in the window. And when I right click on the folder or file, I…
Beta Build 65.3.160
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Beta Build 64.3.123
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
What does the blue icon on my files mean?
What do the two blue arrows on documents that are on my desktop mean. I'm assuming it's some soft of indication that the file is replicated on Dropbox.com but why can't we get notified before changes are implemented and have some sort of explanation
I was infected by a Trojan it's synced in Dropbox, too. What should I do?
When I try to open or install DropBox on my Windows laptop, I get an "Infection Blocked" error from Iolo System Mechaninc (My anti-virus program). The infected object is reported to be C:\PROGRAM FILES (X86)\DROPBOX\CLIENT_45.4.92\PSUTIL_PSUTIL_WINDOWS.PYD. The infection name is W32/s-462f1630!Eldorado. The infection type…
Some of my photos look darker on the Dropbox website.
I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?
Why am I still able to see a folder I selectively synced in my Dropbox folder?
I am trying to use selective sync to free space on my hard drive, on a laptop using a Windows 10 platform. I have moved those files & folders on Dropbox that i do not need to have on my hard drive into a Dropbox folder i named selective sync - there is a total of 38GB worth of files in there. I went into the Dropbox app…
Dropbox in Ubuntu "Dropbox isn't running! Dropbox is already running!"
Dear Dropbox community I have been struggling with my Dropbox on Ubuntu for a while now. The icon on the system tray had disappeared, but files were still syncing. I tried a couple of things to make the icon come back, according to previous users who experieced similar scenario. It did not work, and now I upgraded to…
Online-only error - "There was an error opening this document"
I can access files on dropbox website, however on all computers utilizing smartsync, every time you try and open a file from the dropbox folder, it says "There was an error opening this doucment. The file cannot be accessed by the system." I have already tried uninstalling and reinstalling dropbox and the same issue…
Can I install the Dropbox app on a NAS drive?
Hi, I have a Dlink DNS 320L with Fonz fun_plug that allow me to install additional app, i want install dropbox in the nas, so i don't need to install on every pc that i have every time i reinstall my windows Can you help me?
Need for DOS-command to know if files are already synched
Hello all, For a specific situation I have need to check for each file in the local dropbox folder if it's already been synched with the cloud or not.I can LOOK with my eyes and check the Icon, but this doesn't work for me, because I have thousands of files per day.So I do need to automate this. I want to automate it by…
Windows 10 Quick Access Resets to Old (Incorrect) Dropbox Path
I installed a very large SSD main drive, then moved the DropBox files to that drive from a second drive. I then unpinned the incorrect "Dropbox" from the Quick access tree in the File Explorer on the top left. Then I repinned the new and correct Dropbox path to Quick access by dragging it into Quick access. Unfortunately,…
Can you explain the difference between Smart Sync and Selective Sync?
I'm considering the Basic plan for Dropbox. I briefly read the differences between Selective Sync and Smart Sync. Is Selective Sync a "hot sync", in that the dropbox folder is continually monitored and sync to the "listening" folders? Is there a monthly charge for Selective Sync? If so, please advise.
Dropbox icon greyed out
My DropBox icon is greyed out. I have unistalled and reinstalled with no luck. When I click on the greyed out icon, a box opens and on the bottom left is a circle that states "connecting..." but it never does. Please help, it's greatly appreciated.
Application has failed to start...
When I try to open Dropbox, I get an error: "Application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." What does this mean?
Future Support for Linux?
Hi.. That other thread is getting really, really long, so I thought I'd pose a question here, for someone from Dropbox to answer, rather than the complaints and rants in the other thread. :-) Right at this moment I'm considering going through the pain of shifting my DB folder to ext4 despite the security/stability issues…
Beta Build 64.3.121
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Stable Build 63.4.102
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
"Sorry we couldn't find File ABC" upon cut/paste to different folder
I use Dropbox desktop and this appears to sync fine. However I am encountering an issue when I move a file. For example, if I move a file into a different folder, and then try to re-open the file, I commonly get an error message "Sorry, we couldn't find FILE ABC. Is it possible it was moved, renamed or deleted?" Yes I have…

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