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I was infected by a Trojan it's synced in Dropbox, too. What should I do?
When I try to open or install DropBox on my Windows laptop, I get an "Infection Blocked" error from Iolo System Mechaninc (My anti-virus program). The infected object is reported to be C:\PROGRAM FILES (X86)\DROPBOX\CLIENT_45.4.92\PSUTIL_PSUTIL_WINDOWS.PYD. The infection name is W32/s-462f1630!Eldorado. The infection type…
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Some of my photos look darker on the Dropbox website.
I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?
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Why am I still able to see a folder I selectively synced in my Dropbox folder?
I am trying to use selective sync to free space on my hard drive, on a laptop using a Windows 10 platform. I have moved those files & folders on Dropbox that i do not need to have on my hard drive into a Dropbox folder i named selective sync - there is a total of 38GB worth of files in there. I went into the Dropbox app…
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Dropbox in Ubuntu "Dropbox isn't running! Dropbox is already running!"
Dear Dropbox community I have been struggling with my Dropbox on Ubuntu for a while now. The icon on the system tray had disappeared, but files were still syncing. I tried a couple of things to make the icon come back, according to previous users who experieced similar scenario. It did not work, and now I upgraded to…
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Smart Sync error - "There was an error opening this document"
I can access files on dropbox website, however on all computers utilizing smartsync, every time you try and open a file from the dropbox folder, it says "There was an error opening this doucment. The file cannot be accessed by the system." I have already tried uninstalling and reinstalling dropbox and the same issue…
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Can I install the Dropbox app on a NAS drive?
Hi, I have a Dlink DNS 320L with Fonz fun_plug that allow me to install additional app, i want install dropbox in the nas, so i don't need to install on every pc that i have every time i reinstall my windows Can you help me?
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Need for DOS-command to know if files are already synched
Hello all, For a specific situation I have need to check for each file in the local dropbox folder if it's already been synched with the cloud or not.I can LOOK with my eyes and check the Icon, but this doesn't work for me, because I have thousands of files per day.So I do need to automate this. I want to automate it by…
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Windows 10 Quick Access Resets to Old (Incorrect) Dropbox Path
I installed a very large SSD main drive, then moved the DropBox files to that drive from a second drive. I then unpinned the incorrect "Dropbox" from the Quick access tree in the File Explorer on the top left. Then I repinned the new and correct Dropbox path to Quick access by dragging it into Quick access. Unfortunately,…
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Can you explain the difference between Smart Sync and Selective Sync?
I'm considering the Basic plan for Dropbox. I briefly read the differences between Selective Sync and Smart Sync. Is Selective Sync a "hot sync", in that the dropbox folder is continually monitored and sync to the "listening" folders? Is there a monthly charge for Selective Sync? If so, please advise.
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Dropbox icon greyed out
My DropBox icon is greyed out. I have unistalled and reinstalled with no luck. When I click on the greyed out icon, a box opens and on the bottom left is a circle that states "connecting..." but it never does. Please help, it's greatly appreciated.
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Application has failed to start...
When I try to open Dropbox, I get an error: "Application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." What does this mean?
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Future Support for Linux?
Hi.. That other thread is getting really, really long, so I thought I'd pose a question here, for someone from Dropbox to answer, rather than the complaints and rants in the other thread. :-) Right at this moment I'm considering going through the pain of shifting my DB folder to ext4 despite the security/stability issues…
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Beta Build 64.3.121
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 63.4.102
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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"Sorry we couldn't find File ABC" upon cut/paste to different folder
I use Dropbox desktop and this appears to sync fine. However I am encountering an issue when I move a file. For example, if I move a file into a different folder, and then try to re-open the file, I commonly get an error message "Sorry, we couldn't find FILE ABC. Is it possible it was moved, renamed or deleted?" Yes I have…
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Beta Build 64.3.120
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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How can I safely delete the desktop app in order to give it to someone else?
I use my Dropbox account and its files on several computers. I’m giving one of the computers away, but want to wipe it beforehand. Therefore, I want to wipe all Dropbox access from the giveaway computer without affecting the master files themselves or access to them from any of the other computers. Thank you for a safe way…
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What happens to all my pictures if I delete the Dropbox app from my iPhone?
Will I lose all my pictures if I delete the app on my iPhone?
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Dropbox icon greyed out says updating account for weeks now
Can someone help me. Dropbox is not working and is grayed out saying, updating account. but its been this way for weeks now, I also can not acces my files on the web by selecting the web icon ? But this all works on my other computer with same specs.
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Smart Sync - Windows Explorer Search Not Working
I am testing Smart Sync for our team. All fine but when files are 'Online Only', Windows Explorer search can't fined them. I have tried a few PCs in our team and all have the same problem, so I dont think it is an individual PC issue. We are all running Windows 10. Any ideas?
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Stable Build 62.4.103
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Ubuntu system tray icon disappeared, can't access preferences
I am running the deskop app on Ubuntu 18.04 and my system tray disappeared altogether. Dropbox is still syncing -- new fils show up immediately -- but I need to update the sync location and I can't do that without the indicator icon. Is there a way to access my preferences without the indicator icon?
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Beta Build 63.3.95
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…