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Selective Sync & Deleting Files Locally
Downloaded the App on my work computer. It downloaded all the folders & files from my Dropbox Acct (91g) to my local ****** drive. Only wanted 2 folders to download and Sync between that work computer and Dropbox Acct. So, I then went to Selective Sync settings and checked ONLY the 2 folders I wanted to sync between that…
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Reset Smart Sync To Online Only for All Files?
After finishing a few large projects, I am working to reduce the space used on my laptop. Is it possible to reset the smart sync status without having to right clicking on each folder? I wish to change the status of all current files to online only. Thanks!
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Remove Link to Local Downloads - Mac
I installed dropbox on my Mac, I tried to stop it from taking over from iCloud but i mistakenly gave it permissions to sync my downloads folder. Now it is asking me to upgrade (my dl folder is large). I only need to use dropbox for a few documents so don't want to upgrade. I have signed out and uninstalled locally but i…
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How do I sign out of Dropbox on my PC?
How do I sign out of Dropbox on my PC? The instructions from Dropbox say: * Sign in to dropbox.com. * Click your avatar (profile picture or initials) in the upper right corner. * Click Settings. * Under General, click Delete account. However, there is no avatar or initials in the upper right corner.
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Dropbox app won't start on M1 Mac running ****** Sur
I just got a new MacBook Air M1 running BigSur. Dropbox does show up in the Finder sidebar and it appears the Dropbox files and folders on my Mac have synced with Dropbox.com. However the dropbox icon does not show up in the tool bar at the top of the screen. Plus, I downloaded the Dropbox app but it won't start. error…
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Dropbox stuck - possible uploading issue ?
Hello, I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). Issue is not caused by ****** number of files or size, seems more like it cannot bypass anything that originally caused it to get stuck. What I see is that files waiting to be…
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Unable to install Dropbox on Windows 10 - The installer encountered error 2
Hello, I am running Windows 10 Home 20H2 19042.985. I kept receiving a message that Dropbox needed to be updated. So, finally I tried it. It would download and run and close right away. I tried all sorts of things to try and get it installed. I was able to start the install when I booted in Safe mode with Networking turned…
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All my videos turned into sized down jpegs when uploaded to Dropbox from mac's Photo app. Any ideas?
I just attempted to upload my 'favorites' folder i created in Photo by selecting all and using the 'copy' option in the drop down menu up top to a new folder in dropbox. It should have had enough room, I checked beforehand. Also, i assumed if it didn't have room it would just stop short the upload or only upload until the…
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Dropbox sync stalling on ****** Sur
Dropbox has always worked well for me -- until I updated my (very new) iMac to macOS "****** Sur" (11.1) about a month ago. The issue in a nutshell is that Dropbox will upload changed files for a little bit after starting, then stall entirely, or slow to a creep. It's a little tricky to characterize, because it's not…
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There isn't a Linux repository for Fedora 32
Hello everyone. An RPM repo for Fedora 32 hasn't been created yet, which leads to errors every time I use my package manager. Is Dropbox aware of this problem?
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Searching for files returns no results
Greetings. For years, my Dropbox folder was on my 1 TB 😧 drive and I could search for content on the 😧 drive right from Windows Explorer. Somehow, one of my settings must have changed because I can see content within Dropbox, but can't search for it. For example, in one of my image folders, I can see two dozen photos that…
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Dropbox Won't Start - Stuck on Connecting / Starting
Out of the blue, Dropbox stopped syncing on Monday and now, it won't even connect and gets stuck on starting. It sometimes gives me an error that there is no internet connection (and there is). I've tried reinstalling and restarting and uninstalling and re-installing to no avail. I'm running Catalina 10.15.7. Both my…
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Synching never stops, says updating for 5 days!
I have DropBox Plus (paid plan). Have had it for years. I had to re-attach to an existing DropBox folder on my second internal ****** drive and, after uninstalling and re-installing DropBox and a little registry cleaning, DropBox is working fine...except it keeps synching constantly. My cooling fan is getting exhausted and…
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Photos and videos backed up now showing as zero byte 'empty files'
Around 9 years ago my wife and I returned from vacation and she uploaded all her photos and videos from her little camera to Dropbox. She forgot all about this, and we had for years thought the photos were lost. Well, she recently logged into her Dropox and found all the photos and videos in there. Some of them are fine…
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"Dropbox needs to change permissions" message on startup
Lately, every time I start my Mac (OS 10.14.6) I get a message that reads (in full): "Dropbox needs to change permissions for the Folder: /Users/[name]/Dropbox Enter your password to allow this" (I would attach a screenshot here but I can't figure out how.) I enter the password and all is well, but it happens Every.…
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blue circle syncing icon not showing
The blue circle icon that indicates my file is syncing doesn't display at all in the Dropbox desktop app. The green sync completed icons do appear, however. I tried uploading a 1.5Mb file. Dropbox indicates that it will take one hour to upload and sync. To test whether upload/syncing is working at all, I tried uploading a…
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DropboxMacUpdate using 98-100% of CPU%
I am currently running macOS ****** Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory. I currently use the Dropbox desktop app and have my Smart Sync set to ON. All of my files are 'Up to Date' and no syncing is occurring at the moment. I have the Activity Monitor open and can see that everything is running…
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Prioritize folders / files to be downloaded
It's great to have this sync files first option to back up important files first. However, what about the other way round. A typical problem for me is, that I got on a trip after some weeks in office. While traveling I need to continue working on recent files, but syncing all files from the last weeks to my laptop takes…
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Error found when loading /etc/profile:
I get the following error message when I sign into my linux desktop (platform details below) after rebooting (doesn't appear if I lock the screen and sign back in again): Error found when loading /etc/profile: /usr/share/modules/init/sh: eval: line 42: synatx error near unexpected token `(' /usr/share/modules/init/sh:…
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The provided user information isn't valid | Acer Jumpstart
Hello, I just bought an Acer laptop and I am eligible for a 25GB Dropbox storage space. However, I cannot login my account, it shows that I entered invalid user information. I tried to unsync other devices but to no avail.
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Linux Mint 20 : DropBox no longer syncing despite syncing icon!
Hello all. I have followed the suggestions made by others but still I am not syncing. I upgraded to Linux Mint 20 yesterday and everything works as it should, except DropBox; a key app for me. I note that the LM version (which I re-downloaded yesterday in an attempt to solve this) is version 107.4.443 whereas the MacOS…
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Change account name
How can I change the name of my main Dropbox account folder?
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Deleted Account still syncing files on my PC
I had a temporary ****** in which we used Dropbox so I had to set up a basic account using a temporary email I was given. Once the ****** ended, my Dropbox account was deleted. I uninstalled the Dropbox app from my PC (Windows 10) but now I still have all my files in my what used to be "This PC/Documents" folder in this…
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Failed - Forbidden Download
Hello, I need your help to resolve an issue with downloading videos from dropbox. I'm not sure why but there are some videos that I can't download because it said: "failed - forbidden". I already tried changing the browser and clearing the cache but I still got the same error. Please help.
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Dropbox Desktop App Keeps On Closing
Hi. I have a 2015 iMac. It is running ****** Sur v 11.4. I have the Dropbox Desktop app v 125.3.3463 installed on this machine. For some reason, the Dropbox Desktop Sync app will not stay open. It opens, starts to sync and then it crashes and keeps on cycling through this process. I've tried uninstalling and re-installing…
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Two arrows in a blue circle icon appearing on my images
Hi, Two arrows in a blue circle has appeared next to my images. I presume this indicates that something has gone wrong with the synching of the images and videos from my SD card to the laptop. Is there a way of rectifying this? Thankyou in advance
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Install error 0x80096005
Hi! I'm trying to download Dropbox on my desktop, but I get the following error: "Dropbox Update Installation failed with error 0x80096005". I tried to download the full installation instead, but I get the same error. I have Windows 10 Home (Version 20H2) and McAfee LiveSafe security.
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New sync icons - red exclamation point and arrows in a circle
I recently removed several folders from my Selective Sync, and then decided to add them back in. However, after they finished restoring, I now have two new icons that have shown up on some files, a red circle with an exclamation point in the middle, and two arrows in a circle. See the attached screenshot. Dropbox says it's…
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Cannot delete My PC folder (no backup feature turned on) - help please!
My Dad has done something to his dropbox account which has got his system into quite a state, and I haven't been able to figure out exactly what he did or how to fix it. A few days ago suddenly what has happened is that somehow he now has a "My PC (MachineName)" folder appear in his online dropbox folders. And it is trying…
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Support for DropBox Bussiness
Hi all. I need to add support for Dropbox Business in our existing integration. And I have to switch the existing Dropbox app from the access permissions model to utilizing scopes. I want to make sure that I don't have to create new app for that and I can use my existing app. Thanks in advance for your replies!