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Confusion to why unsyncing deleted files on Mac.
Context: I got a new Mac and transferred everything over using Mac migration, worked great. Dropbox was set up with the new computer, logged in and everything but didn't seem to be backing up on the new computer. Everything I needed was in "in the cloud," so it seemed to be fine. One issue I seemed to have, but am not…
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Dropbox folder in two locations
I have a Dropbox folder on my laptop, which is my default Dropbox location. My full folder is over 1TB, so the majority of it is not synced locally. I spend more time than I'd like managing the Smart Sync settings, making some folders local, others online-only, as I'm always a bit low on disk space. If I have an external…
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Beta Build 134.3.4107
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Dropbox isn't syncing anymore after upgrading to Ubuntu 20.04
I upgraded from Kubuntu 18.04 to 20.04 a little over a week ago. Since then Dropbox isn't syncing anymore. The icon in the task bar keeps switching between the network folder icon and the box icon (Dropbox logo), as if it were really busy up- or downloading something. But nothing actually goes up or down. (E.g. I verified…
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Beta Build 134.3.4102
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Signing out of Dropbox Desktop App but files remains
Hello! Ok so I just successfully signed out of Dropbox on the Desktop app but the thing is...even if I'm signed out of it, the files remained on my Laptop. If I delete those, will the files that were synced to Dropbox be still there on the cloud?
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Beta Build 133.3.4085
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Is there a version history for desktop app updates? I have issues with the context menu on MacOS.
Hi, I'd like to know if there is a versionhistory of the last couple of dropbox updates somewhere, I'd like to see what changes were made and issues fixed. Can't find anything on the website. I'm still having a hard time with dropbox not showing it's contextual menus in finder on macos. Plus, I'd like to update dropox by…
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Dropbox Paper Folder Does Not Appear with Other Folders
Hi all, A Dropbox Paper folder was recently shared with me. When I open my Dropbox account, this folder does not appear with my other Dropbox folders. I can open the Paper folder and edit within it, but I can't add new Paper documents to it. I'm looking for advice how to 1) Have the Dropbox Paper folder appear along with…
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Beta Build 133.3.4076
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Unable to start dropbox in Ubuntu 20.04
Hi, I am unable to start the dropbox in Ubuntu 20.04 with Headless Mode with the following errors. I had read through all the forums and documents to find out the solution in order to fix this error but now lucks. I had already perform `dropbox start` as root but still obtains: Couldn't start Dropbox.This is usually…
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What is .dropbox.device?
Hello! I found a hidden file called .dropbox.device on a disk partition of one of my internal hard drives. Can someone please demystify this file for me? I would like to know exactly what this is and what it's used for. Given all previous user accounts of this file, I know it is created by Dropbox. I will post some…
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Grant file access
i had download on my dropbox app on my Mac few word documents, when i try to open them is showing grant file access, i then select the file, grant the access but it says that i can't grant the access i'm an admin. what should i do? Thank you.
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Beta Build 133.3.4069
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Stable Build 132.4.3800
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Print Screen doesn't save screenshots to Dropbox anymore
I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.
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Beta Build 132.3.3795
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Can't connect to Dropbox at all in Pop!_OS 20.04 LTS
Dropbox suddenly can't connect in Pop!_OS 20.04, I can't even login on the website (and strangely, sometimes it takes forever to load). I've already tried an advanced reinstallation, giving access to the specifics ports in the firewall, and nothing worked. But the thing is, I am running a dual-boot, and on Windows it works…
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Context menu missing (even after reinstall and advanced reinstall)
I'm running the latest version of Windows 10. Have reinstalled. No change. Advanced reinstalled (deleted registry entries for Dropbox, and the various dropbox folders in appdata and program files where I found them). Still no change. Please advise.
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I'd like to receive real-time email notifications
Dear Forum Users, I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc). I understand that in the notifications menu in…
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Cannot access Shared Folder
Advice please, I have been using dropbox without any issues for a long time, via my laptop, phone, tablet and dropbox.com, 24hours ago that all changed. I have a shared folder with my partner, my partner did some housekeeping to tidy up the folder. Since then I have not been able to access many of the sub folders on my…
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Beta Build 132.3.3780
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Linux syncing with an External Drive
I have been unable to sync DropBox folder to an external drive. I have an NVMe drive and a 4tb external and the limited interface of Dropbox does not display my other drives when I go to change prefences. I am using MXLinux and Mint Any suggestions would be appreciated
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Beta Build 132.3.3750
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
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SOLUTION: Linux / Ubuntu - "There was a problem completing this request" Nebulous Error
Hello everyone, Wanted to share this and post it somewhere for future posterity I have had an issue at an SME that I was pulling my hair out forever over: what the motherloving goodness is this stupid error A stroke of inspiration made me realize that there was a limit on the number of allowed connected devices Increase…
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Stable Build 131.4.3968
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Beta Build 131.3.3962
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Beta Build 131.3.3957
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Files failing to save in Dropbox
I keep having this problem. I'll be working on a document or powerpoint and try to save it in Dropbox, and it just...won't save. It doesn't seem to happen if it's a document that was already saved in Dropbox, and I am updating it. It only happens when I try to save a brand new document, or when I try to save a document…