Desktop

Dropbox Desktop App - files not appearing
Hi there, I have just downloaded the Dropbox app for PC. It's installed successfully however only one of my folders is appearing. I only have two folders on Dropbox.com One of the folders appears on the desktop app, the second folder is absent. I created a 'TEST' folder online, to see if it successfully would appear on the…
Can't open files in desktop app
I can see all my files but none of them will open in my desktop app. I restarted my laptop and that didn't work. Now I'm trying to uninstall the app and it won't uninstall. Any suggestions?
Stable Build 157.4.4801
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * The ability to save hard drive space by making content online-only has begun rolling out. Fixes in this update: * New placeholders will no longer have an Online-only tag in Finder. This will not…
OneDrive and DropBox sync issues
I have DropBox and OneDrive running on the same machine. I made sure they are not syncing the same folders. OneDrive has no issues, but all my DropBox files have a grey X on them. I believe this is a File Explorer icon for a sync issue and not a dropbox icon. I've reinstalled both services and even stopped OneDrive but…
Beta Build 158.3.4496
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Setup messaging for folders being backed up to OneDrive has been updated. Fixes in this update: * An issue affecting online-only files moved from Dropbox to external drives using different…
Desktop Computer won't sync
Problem: Worked out of town on my lapotp (Macbook Pro) and sync no problems, came home to my iMac turned it on - nothing synced from this week. Perpetually just "Syncing..." at the bottom of the Dropbox app icon dropdown. I can monitor my network usage and really no data is trying to be pulled from the internet by Dropbox.…
Why am I getting errors about my Dropbox account being full, when it's not?
I am a free account user with just the basic 2 GB of space. My computer shows I have 715MB and my dropbox app also confirms I have 1.8GB unused space. So why am I getting messages saying my Dropbox is full and will no longer sync files? I also have 250GB spare capacity on my computer's hard drive.
Beta Build 157.3.4719
Thanks for using Dropbox! The desktop client is regularly updated with improvements and fixes. Below is information specific to this update. Fixes in this update: * Changes in sync status will now be read by screen readers while the taskbar is open. * Added additional security around system extension components. * Some…
Move dropbox onto d drive
Even though I have seen messages and threads about how to move dropbox onto my d drive none of the threads seem to get to stage 1 on my laptop I cannot get the app to the 'cog' stage as every time it is started it goes to the folder version i have looked in the windows system folder (there are 2) and cannot see the 'app'…
New installation stuck on "Syncing..." Windows 10
Hello, I need to get some second opinions on my issue since the support only wants to talk via email and suggests one option at a time which makes it take forever to troubleshoot. I have just gotten a new computer and trying to install Dropbox on it, after signing in the status is just stuck at "Syncing...". No indexing,…
Beta Build 150.3.4929
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Right-clicking on a Dropbox folder will now launch the selected folder in your web browser with an interactive menu to organize content. * A new entry point from Backup Setting to the Backup Plan…
Multiple Dropbox accounts: rename the Dropbox folder
I have a private and a business Dropboxaccount linked to each other, since this I have %USERPROFILE%\Dropbox (Privat)\ %USERPROFILE%\Dropbox (MIT)\ if you only have one account it is simply %USERPROFILE%\Dropbox\ as you can imagine spaces in folder-names breaks many things and makes terminal-usage inconvenient. Therefore I…
Status icons change - shows 'grey cloud icon', while it should be a 'green transparent check' icon
Subject: Status icon bug Whenever all files are made offline available, it should display a 'full green V check icon'. this is not always the case. I'm not too bothered with it though because if the link can be copied, i'm ok. But here is the thing, whenever a file is offline (full green V check) available amongst online…
Beta Build 157.3.4772
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
Beta Build 157.3.4760
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
Can I have both my Dropbox Professional and Basic accounts linked on my desktop app?
Can I have my business Professional individual plan and my personal free basic plan logged in at the same time = have 2 separate dropbpx folders? If not, what's the point calling the professional plan business plan?
64 Bit desktop app for windows 10
please add 64 bit version for windows
Beta Build 157.3.4738
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
"You can't copy the item because its name is too" when copying a folder on my Mac.
Hi, I have a Dropbox account with 2TB of which 6% is full right now. I am trying to copy a folder that only has a couple of GBs and I am getting this error message. What is wrong with the filename "IMG_4474.JPG"? I have copied folders with these type of filenames before and it worked perfectly. I am on a Macbook Pro with…
Camera Uploads not syncing in background when DB APP is off
My photos don't continue to sync in the background with my computer when the App is off on my phone. My understanding is that it is supposed to continue syncing while I am doing other things - it doesn't. Can anyone tell me why? I have triple checked the settings, but I could be missing something. Thanks, Dennis
Move my Dropbox folder from C to D drive
I need to organise the root Dropbox folder, move it from C drive to D drive (as C drive runs windows and it's running out of space). Can I just cut and paste the root dropbox folder from C to D or are there setup preferances that I would need to create/update so that the cloud sync would then match the root folder's new…
Dropbox icon on Windows taskbar
It's possible to specify in the Windows Taskbar settings that the Dropbox icon should appear on the Taskbar. However, it doesn't seem to appear if Dropbox is up to date. How can I cause it to appear under all circumstances?
Virustotal detected W32.AIDetect.malware2 in dropbox.exe
Hi, Virustotal detected W32.AIDetect.malware2 in dropbox.exe: https://www.virustotal.com/gui/file/44bb83a10eba807a9ff68f88dc708fae53615efb2359cfa2d58d18a53da9dfd7/detection Any idea why this is?
Mac Mail Deleted emails keep reappearing, over and over
Mac Mail Deleted emails keep reappearing, over and over. MacOS Monterey 12.5 MacBook Pro
My iPod is trying to sync to Dropbox and I paused sync, but it's stuck
For some reason Dropbox is trying to sync with my iPod when I connected it to my Windows computer. I wanted to stop it, pressed pause but it doesn't seem to have paused at all: it just says 'pausing' over an hour later. My computer won't let me disconnect the iPod as it is still connecting. How can I either stop the pause…
Adding new drive
I intend to install a new drive under Win 10. My dropbox files are all on D: . The new drive will appear as an empty drive D: , reallocating the old D drive as E:, so after putting in the new drive, my current dropbox folder will appear to be on drive E: How do I a) Make sure Dropbox does not think I’ve deleted all my…
Extremely slow upload speed on Dropbox compared to Google Drive
I'm using both Dropbox and Google Drive on my laptop (Macbook Pro) here at home, and I've noticed in the past few weeks that my upload speed to Drobox is extremely slow. I've read the following threads on this issue and haven't been able to find a solution:…
how to use Dropbox?
Anyone can explain properly how we use Dropbox as a professional. I want to use it but have no idea about it. I hear about it from my friends.
Dropbox on two computers; one of them is not syncing
I have Dropbox on my home and work computer so I can work on files in either place. I recently returned to my office after working from home for 2 years. My Dropbox folders in my office are not synced with those at home/online, even though the folders have the green check mark on the icon in File Explorer. Dropbox in my…
Dropbox transfer is not showing in menu
The option to create a transfer has disappeared both on my desktop and on dropbox online. I confirm that I do not have syncing issues, app is running on my computer and "early release" under setting is "off". The "create transfer" option comes and goes, it is incredibly frustrating. Now it is gone from both desktop (right…

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