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How do I clear sync history?
Hello: I would like to clear my sync history (some of the file names are confidential). Is there a way to do this? Louis
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Beta Build 159.3.5829
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network…
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Can 64 bit Dropbox be downloaded on Windows?
I have Dropbox on my Mac and Windows (10). It is 64 bit on my Mac, but only 32 bit on my Windows, even though Windows supports 64 bit. Is it possible to download a 64 bit Dropbox version for Windows? I am hoping this would help with efficiency and memory usage.
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Online Only Files Reverting Back to Local
Hi Community ! I'm having an ongoing issue where any file or folder that I smart sync as 'online only' reverts back to local almost immediately. For a moment the file icon with show that it is an online only file, and moments later I will get the blue sync icon, and then the files will redownload to my computer and become…
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Beta Build 159.3.5805
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Issues preventing the Dropbox icon in the menu bar (macOS) from displaying sync status changes have been resolved. * To prevent potential issues, the Dropbox folder can no longer be located in a macOS…
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Dropbox Desktop Shortcut for Windows 11
Hi, Is there a way to get the Dropbox desktop shortcut on Windows 11? TYIA
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Beta Build 159.3.5798
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox application suddenly not working with Windows 11
Yesterday, I noticed that Dropbox was no longer connected on my laptop running Windows 11. There is no system tray icon for Dropbox, and clicking on the start menu app icon does nothing at all; same for "Open Dropbox" on the website. I've uninstalled, reinstalled, rebooted multiple times, tried different firewall settings,…
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Permissions Error when trying to remove my access from a shared folder I don't own
My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…
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Default downloads folder on MAC went missing after uninstalling dropbox on my MacBook
When I installed dropbox on my MacBook few days ago, I synced my downloads folder on my dropbox. After a day I decided to uninstall the dropbox because I just realized I have an iCloud storage. So when I actually uninstalled dropbox, then boom the downloads folder went missing, I cannot access it anymore, anything I…
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File syncing and the "Downloads" folder (macOS)
-- Using macOS Monterey 12.6 with Safari 16.0 and Dropbox desktop app v157.4.4808 -- Situation: I am backing up the folders in my ~/ with Dropbox backup. Among them is the "Downloads" folder. The "Downloads" folder is my default download location for web browsers. I like that the files I have downloaded are backed up to…
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Can't See Folders from my Shared Work Dropbox in Finder
Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's Finder window the top level folder appears to be completely empty. Any thoughts on how I get visibility & access? Dave
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File A > "save as" > File B > "replace": This should work even if B is a cloud file
Hi! I normally reassure our users that they can interact with Dropbox files "normally" without worrying too much about what's synced where (local or cloud), since Dropbox takes care of everything in the background, which is generally true. But today I hit a glitch myself, on a Mac in Photoshop 2022, I edited a certain File…
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Stable Build 158.4.4564
Features in this update: * Setup messaging for folders being backed up to OneDrive has been updated. Fixes in this update: * An issue affecting online-only files moved from Dropbox to external drives using different filesystems has been fixed. * Issues with Camera Uploads support in the latest beta version of macOS 13…
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Beta Build 158.3.4547
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Dropbox offline installer macOS
Hello, I am searching for the offline installer of dropbox. Couldnt find the version for macOS. I need it for softwaredeployment reasons. Thanks for your Help
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How to sync folders from D drive
I installed drop box in PC, but i can't sync files and folder that are saved in D drive, it only allows me to sync files and folders from C drive, I've tried to change the folders that i need to sync from the drop box preferences/backups/manage backups but it shows only the folders installed in C drive. (see photos…
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Dropbox desktop app is not showing the same folders as web app
The basic issue is that I can't see on my desktop app all of the same folders that I can see in the web version (via my internet browser). Below are some details: I'm using a Dell Inspiron that's running Windows 11 Home. I've read that Microsoft OneDrive sometimes creates compatibility issues with DropBox sync, so I…
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Can I upgrade to Dropbox Plus to delete local files from a stolen laptop?
my laptop was recently stolen. I have a Basic account right now. is it possible for me to upgrade to Plus and remotely delete the files on the stolen device? really appreciate the help and guidance, thanks.
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Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustrator) and one folder that contained several photoshop images. I chose to direct download option and downloaded them to my…
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Cannot connect to Dropbox during desktop installation
Hello, I'm running a PC with windows 8.1. Dropbox has been running fine for years Today I had to uninstall dropbox and when I tried to reinstall it, (after cleaning up de leftovers). I got stuck on a pretty blue logo going around after logging in while the greyed-out Dropbox icon in the taskbar reads "waiting to be linked…
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My computer is getting full, but I have enough space on Dropbox, why is the computer affected?
Is my computer's internal drive affected when I upload files to DB? I have 1.5TB on DB, and am moving files from an external to DB. But, my internal operating drive seems to getting filled up. Wrong setting somewhere?
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"Go to file" link in sync issue dialog doesn't work
(Win10) I've been having this issue for a month. It pops up every day. I don't see any problem with the filename, it doesn't contain any special characters, and I don't know which file it's talking about. When I click "Go to file" nothing happens. When I try to search the filename on dropbox.com, I got multiple results,…
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Some Dropbox folders in Windows Explorer take minutes to refresh
Let me give you an example of what's happening: I am in a Windows Explorer folder that is synced with Dropbox. I click to re-order the items in the folder (e.g. sort by date, sort by duration of music file, etc.) The green progress bar begins and it can take 30 seconds or 2 minutes or 5 minutes to complete. In other words,…
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Online-only options disappeared
I have been using smart sync for years and sometimes the option disappears from my menu -- there is no icon to the right of the file name to indicate whether the file is on my desktop or in the cloud, and right-clicking does not bring up a "smart sync" option. (The only dropbox option that appears when I right click is…
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Local or Cloud which has priority?
Hello, Newbie here, I searched for quite a while but can't seem to find an answer. I have created a Dropbox account and downloaded the app to my work PC and my laptop. I understand in the basic plan I can add up to 3 devices. What I need to know is, which version of my files will it consider the "master"? So for example…
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Dropbox OSX app says "Admin disabled online-only files", but not according to settings
My team is on the Dropbox Business Standard account, and I am one of the admins. The dropbox app (v157.4.4801) on osx (Monterey 12.2.1 (21D62)) just gave the following notice: Neither me or another admin changed anything in our account. I went into the 'activity log' and didn't see the notice there. When looking at the…
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Online-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard…