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Dropbox needs to correct problem: "Cannot access DropBox settings on Laptop High Resolution Screen"
There is a serious Dropbox problem using a modern computer with 1920x1200 display resolution and display "Scale and Layout" (magnification) set at 150% (because otherwise the text is too small). When I click on the Dropbox icon to display the popup box needed to change my Dropbox settings, it is off screen to the right,…
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Spreadsheet lost month of work - wrong version update from dropbox?
I start my workdays clicking on the top spreadsheet under "Recent" in excel (my companies current book). Same today, everything is fine. Closed everything and restarted computer (because Windows' File Explorer didn't open). Open the same top option in Recent, now the spreadsheet is like a month old (lots of data missing).…
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MacOS 12.5 Beta (21G5063a) and Dropbox installation problem
Running this OS I have found that that Dropbox application would not start automatically. I removed the existing Dropbox app and attempted to reinstall it, but found that the installer would not open. I've re-downloaded the installation package from your web site, and restarted the computer, but the problem persists.
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Stable Build 142.4.4197
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates: In progress
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Turn off hard drive back up
Hello, juts tried the new feature hard drive back-up. You can eve choose folders. So I picked my most important folder, my main dj folder with 300gb music. But dropbox is doing something with that folder, now in my dj program over 600 files are missing. Currently trying to repait this. Although I see the icon from the…
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My Dropbox Not syncing other users' changes/editions
If any of my co-workers adds, edits or deletes anything in Dropbox it does not sync for me. If I add, edit or delete anything using Finder on my MAC, it will sync. I can see their changes when I log in on-line but when I look at the folders through Finder, there are not there. I have logged in and out several times,…
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Moved Folders into OneDrive and I cannot access one of them
I moved two very large directories from Dropbox folder into my OneDrive folder. Well, I tried anyway. One folder appears to have moved everything over. The other hasn't and now many of my files on my (PC) desktop are unavailable at the old location (Dropbox folder) or the new location (OneDrive). I can see the folders…
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Beta Build 152.3.4852
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Language referring to saving hard drive space and making content local is now online-only and available offline. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer…
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Dropbox Sync Windows 10 Not Working Anymore
For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even make sense seeing that the block size of NTFS is 4kb...so something is broken). This number does not go down. No changes get…
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Stable Build 152.4.4880
Thanks for using Dropbox! The desktop client is regularly updated with improvements and fixes. Features in this update: * During onboarding, the Not now button prompted in the Restore from your backup? window will now direct users back to the backup app as opposed to the restoration flow. Fixes in this update: * Language…
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Thumbnail not showing up, only generic icon when I go to 'camera uploads' to try to attach image
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not the thumbnail image... how can i select the right attachment if i cnanot see it? this also happens when i use windows explorer,…
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Common Mount Point of Files for all users in a team
On Mac OS is it possible for all members of a team to have the same mount point with Finder integration so that the absolute paths are the same for everyone?
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Dropbox stalls during install
Long story short, all of my apps got wiped from my windows 10 PC and I'm reinstalling everything. Dropbox downloads fine, either the regular installer or the offline one, but it gets to "installing Dropbox" and it just stops completely. Eventually it says "The installer did not complete. Installation has been aborted." The…
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Merge 2 PDFs into 1 on React Native Mobile Application
I am so happy with Dropbox , that i did not want to report as a bug as i am a tech freak myself and i know how tricky things can be. Bug :- On MacOS Ventura Beta 1 & 2 , dropbox app keeps failing and keeps restarting itself ( i tried everything force quit, restart system , restart app , uninstall and reinstall the app…
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Syncing blocked by company; is there a way around this?
Apologies if this has been asked before or I've put it in the wrong location. I have searched through the site and not found this being asked by anyone. I am using a company laptop and the company has blocked Dropbox from syncing on this system. It still works and syncs fine on my own pc & android etc. Just the company…
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Beta Build 149.3.4541
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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How to restore folder I deleted off local drive
My work supervisor instructed me to install the Dropbox app on my Macbook and shared a folder with me. I was incorrectly told to make the files available for offline viewing. Two days later my SSD was filled with several hundred GBs of content from our Dropbox folder. The files need to be set to online-only but I still…
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Are the Files in the Recycle Bin just Backups?
Are the Files in the Recycle Bin just Backups? If I delete the Files within the Dropbox Recycle Bin, Does it remove my Files I've created in my PC?
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Moving Dropbox location to external RAID; syncing seems to be stuck
I'm trying to move my Dropbox contents from my Macbook's local storage to an external RAID (Lacie 6Big Thunderbolt 3). Overnight I was able to copy the contents of the dropbox folder across to the RAID by changing the "Dropbox Folder Location" in sync settings. The files moved across ok although Dropbox suggests it still…
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"Couldn't start Dropbox" error after Windows 11 install
After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dropbox, and rebooted several times. Nothing has cleared the error. I can get to Dropbox via the browser. bn.BUILD_KEY: Dropbox…
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Beta Build 152.3.4871
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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If Dropbox goes down, how do I access my desktop files?
Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible?
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How to remove "green bird" on the icons of files and folders?
How to remove or make invisible the "green bird" on the icons of files and folders?
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Dropbox app on MacBook won't let me sign in
I'm on MacOS High Sierra. I reinstalled dropbox and now I can't sign in to the app to sync files. I get the message "invalid email or password." But I have no problem signing in with the same email and password on a browser. Any help?
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Dropbox duplicates a file before uploading to cloud folder
Hi there. I'm on Mac OS 11.2.3. I'm trying to upload a batch of 50+GB files using the Dropbox app (they won't transfer using a browser because of the size limit). The files are in an external HD. When I drag the 50+GB file to the Dropbox "folder" on Finder, it creates a copy of the file on my "Macintosh HD\Users" folder,…
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Missing space in my dropbox
Hi, in my settings it says I am on Dropbox Basic plan 2GB. Under refer-a-friend it says I've earned 3.75GB as follows: 1 referral at 500MB Getting started 250MB (2013) Cameral uploads bonus 3GB (2012) Total bonus space earned 3.75 GB Under Plan it says I'm Using 5.63 GB of 5.75 GB However my computer tells me my Dropbox…
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Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in web says 3.9Gb
My Dropbox has recently stopped syncing, saying I am using 150Gb of space. I do right click -> properties on my Dropbox folder and it says total space of 3.94Gb. I also went to the dropbox.com website and did "Calculate Size" on each folder under "All Files", and this also adds up to 3.9Gb. My account should allow 6.8Gb,…
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Shared Folder not visible in Windows App
Hi I have shared a folder from my Dropbox account with a number of people. initially, my wife viewed the folder in my account on the windows app on her PC. However, recently, she needed to create a new folder to share with some other people, so created her own account to which the Windows app on her PC is now linked. She…
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Dropbox files Preview pane
From File Manager, when I click on a .pdf, the preview pane shows this: Index of C:\users\owner\dropbox\ and then lists everything in my dropbox. This shows on everyone's pc I have shared the folders with. This is only happening in the first two folders that I know of. I have at least 25 folders.
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Right Click to Copy Link won't work
I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks next to my files in my finder winder, nor can I right click to copy link of files. PLEASE help me figure this out. Having to…