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Stable Build 162.4.5419
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixes in this update: * Issues that caused camera uploads to fail when importing from devices running iOS 16 have been resolved. * Issues that prevented external drive backups from being paused and…
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How long does the Dropbox desktop app keep sync history of files?
How long does the dropbox app keep the sync history of files? Do they last forever, or are they purged at intervals? Is there a setting to change how many items are shown in the sync history?
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Can't disable Dropbox backup after issue with Adobe PhotoShop's "save for web" feature
Apparently there is an issue with Dropbox Backup preventing Photoshop's Save-for-Web feature from saving. One netizen suggested to disable Dropbox backup under preferences/backups/manage backups/Disable backup. However this generated the error "Couldn't disable backup". I've tried pausing and various other things I've read…
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How can I mark files as online-only on Mac? I don't see the option in the context menu
Please point out where I have gone wrong: At Setting/General, Online-only files on Mac set to “ON” as per appendix 1 At Finder (Mac), Open the Dropbox folder, Right-click the file or folder you'd like to set to online-only, expect to click on “Make online-only” but no such option at my desktop (MacOS High Sierra 10.13.6).…
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Photo backup to memory stick?
If I turn on automatic upload from my iOS camera, can I also easily move all the photos from Dropbox to a memory stick and the delete my Dropbox photos. I don’t necessarily want all my photos in Dropbox storage, would rather have them on a stick. I haven’t found a good way to directly bulk transfer photos from the phone to…
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Beta Build 163.3.5425
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Dropbox Backup will now back up files and folders that are backed up by most third-party providers Fixes in this update: * The Sync issues page will now refresh…
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Beta Build 162.3.5408
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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I'm getting an error "'Desktop' can't be opened because the original item can't be found" on Mac OS
I have a Mac. I went to use Dropbox to upload some files. I got a message saying I needed to update. I followed all the prompts that popped up and ended up with Dropbox copying or moving my desktop and other files until it was full. When I try to use Finder to access my Desktop is says, "Desktop" can't be opened because…
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Can I upload from a external Hard drive straight to Dropbox?
Can I upload from a external Hard drive straight to drop box? It’s plugged into the computer and I can see the files when I look at it but when I try to upload to Dropbox it says there are no files there? I don’t have the space to transfer to computer and then upload so not sure where to go from here as I need all those…
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Camera uploads tries to upload all my photos, even though it had already uploaded 90% of them
I am on a desktop Mac and I have been plugging in my phone to upload my photos to DB for years. I prefer this method to using the phone app because it renames the photos to the date, which helps organize them. Suddenly the camera uploads WON'T just upload the latest photos--it wants to upload all my photos, which it can't…
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Revit sync notification on desktop app
Hello everyone, I am working on Windows 10, current update, starting this week Dropbox sends me a (red) notification on the tray icon every time I save a Revit file, it says "couldn't sync files".
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scheuled sync
can i schedule my dropbox to sync files in certain time weekly...for example syncing starts every sunday at 10 pm?
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How many hard drives can I back up with the Dropbox Backup plan?
I am interested in buying the backup 2Tb subscription for my desktop which has two hard drives in it. It says to just select the drive you want to back up. Do all the files have to be on one drive and not spread across multiple hard drives?
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How can I disable the push notification when copying Dropbox link from PC
I don't want dropbox to tell me I just copied I file. I know I did, because I just told it to. How do I disable that? I've already gone to Windows' Action Center and disabled Dropbox' icon and notifications there, I disabled every notification in preferences->notifications for the PC program. Yet I keep seeing them. How do…
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how to save bank statements to Dropbox
Hi, It doesn't seem like my question fits exactly into any of the categories. My credit union's website hasn't been working well lately, so I can't log on with my computer and download account statements. The only way I can access them for now is to open my banking phone app. I can see the PDF statements, but they're tiny,…
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Custom folder icons on Mac are not working
I have hundreds of folders, each with a custom icon. On Mac, this is saved as a hidden file in the folder (Icon?). Dropbox renames this file to 'Icon_' when syncing and removes the bit from the folder that says it has a custom icon. I know this has been going on for a long while. Does DB support folder icons? Or do I have…
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Dropbox renamed folder, no longer syncing
So I'm managing a non-profit sky survey project and have used Dropbox to sync our data to a large secondary hard drive on a Dell workstation (windows 10 pro). This has worked flawlessly for the past 6.5 years. Suddenly yesterday morning, the computer booted windows with some message that Dropbox can no longer sync with the…
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Why can't I open online-only files?
Hi, I've been using the smart sync function to save space on my Mac. It has been working very well until today. When I try to open any files that are set to online only, they will not open. However, when I choose local, they do open. These files opened fine yesterday, but now today they won't. It's not just a small number…
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Disable autostart permanently - redux
This issue was raised once before here: https://www.dropboxforum.com/t5/Apps-and-Installations/Disable-autostart-permanently/td-p/238131. I have the same problem. I cannot prevent Dropbox from auto-starting. If I follow the instructions at the link above then Dropbox cannot be started at all. Suggestions?
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Disable URL to screenshot when taking a screenshot
When I take a screenshot, a public URL to it is automatically copied. This has been annoying in a few situations because I had some code copied that I wanted to paste, but overwritten by the screenshot URL. How can I disable dropbox from automatically copying the URL to my clipboard? I'm on macOS.
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Unable to access content
How come I cannot access to view content of file in my local dropbox in my old harddisk after I change to need PC with additional of hard disk which is from the old PC. I have installed the app to my desktop and I uninstalled the next day. however, all my doc and downloads and other files all went into the Dropbox folder…
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Make my Dropbox folder hidden, so people can't see the content.
My Files show on my computers File Exployer and anyone that opens my computer can then read my files in Dropbox How do I Make my DropBox Folders so that they can not be seen on my computer if someone opens my computer. SO THAT THEY ARE ALL ON LINE ONLY and not be seen in file exployer
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still in Quick Access after disconnecting device?
I just disconnected an old PC in order to add a different new laptop due to the device number limit. I had DB in the Quick Access area (Windows 10. ) It's still there on the old PC even after disconnecting. Surprised at that. But I can see that it is not syncing if I add/delete a file. So those prior files will just stay…
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Many files not in cloud after removing & deleting client from former company's laptop
Hi this may be a popular question... I was using the free version of Dropbox to back up content from a few years back...work related stuff from a long-ago job. Nothing proprietary, but important to me. My assumption is that this is a common problem and Dropbox has them backed up somewhere unless I inadvertently deleted…
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Files online but not in Windows explorer
I have seen that this was an issue in the past, but the solutions are now out of date, so I am hoping someone can help me with this. Sometimes files that I know are in Dropbox, and that appear in Dropbox online, do not appear in Windows Explorer. When I download them from Dropbox online to get them back into Explorer, it…
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Accessing backup files from a different device.
I want to access the backup of another PC (it's in another city than where I am) I want to see what files are in the backup. I only see a "restore" option which I absolutely DO NOT want to do. How can I go in to a backup and see a list of folders and files. Assuming I find what I want, I want to download them to the PC I'm…
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Reset all files as Online Only
Looks like others have had this need and idea, but submitting to reiterate the need.. Would it be possible to create a button in Preferences/sync pane that would make any and all files that are declared synced to be made online-only? That is.. I've set all my Dropbox files to online-only, then, as I do my work I need to…
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Dropbox and OneDrive overlap, when trying to back up my files
My Documents folder has all my working files, and I have uploaded it to Dropbox (10 GB data). I created this folder a few years ago because I wanted my files on the hard drive only and did not want to use the Documents system folder that sync with OneDrive. Now I am trying to set up the Backup. But I just found out that…
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Dropbox Sync Causing Blue Screen Crash (SERVICE_SERVICE_EXCEPTION)
Some of my photos would never sync up properly or I could never open them because DropBox would not for some reason download them properly and would always be stuck in "syncing" with no progress. I uninstalled and reinstalled DropBox on my desktop and now it tries to resync the entire library. About half way through, it…
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Sync symbols not showing up
I used to use Dropbox for years, had all the archive of my work on it, and the main thing that I loved was how easily I could keep track of what was/wasn't synced on my laptop. I had to move to iCloud for a while for budgeting reasons, but now that all of that is in order, I've re-subscribed and trying to move the bulk of…