Desktop

New docs are saved on Desktop but not on my PC
Suddenly, when I save any new or downloaded PDF or Word document, it is only saved at Dropbox (the 2 arrows in a blue circle) and not on my PC (the V in a green circle). Before it was always saved at both.
Mac OS Beta Dropbox using "Cloud Storage Folder"...renaming files, creating folders, etc. super slow
Hi all, I am on a fully up to date Mac OS 13.2.1 and Dropbox (beta) 170.3.5866 where it has moved your Dropbox sync folder into Cloud Storage within ones Library. Ever since this upgrade and change over to the cloud storage-located folder, everything in the Finder within these Dropbox folders (that are part of Cloud…
Stable Build 170.4.5895
Thank you for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Rolling out a new user interface for sharing files. Fixes in this update: * Fixed a crash that resulted in users being unable open the Dropbox app on macOS. * Fixed…
Saving files on local server, permissions issues? Delete issues? Weird behaviour?
Setup: Our office has a server. A physical one, on our local network. We have users on machines on our local network. We have 3 remote fulltime staff. Our office server is the only machine on the network with Dropbox installed. Problems: We use Photoshop and 3ds Max. We save big files. Between 2gig and 15gig files are…
Why my external hard drive can not be seen by Dropbox backup?
I work with my WD Mypassport external hard drive. For safe, I backup it for the first time and then I hope it works. However, when I KEEP plugged in and restart, the dropbox backup said it could not detect the plugged in device(WD external hard drive) and could not backup. If I unplugged and plugged the external hard…
File explorer having issues displaying .jpg files again
I thought this problem had been resolved, but yesterday, my laptop and desktop both updated with 2023-03 Cumulative Update for Windows 11 for x64-based Systems (KB5023698) Now, when I bring up any folder that has .jpg files using File Explorer, I only get a generic icon and can't see the photo previews. When I click on one…
Spotlight okay after re-index but Finder search not working (macOS Ventura)
The Spotlight re-indexing suggestion fixed Spotlight being able to search DB files. However, re-indexing did not help with Finder Search. Finder Search is successful when searching "This Mac" for DB files. Finder Search does not find DB files when searching "Dropbox". Looking for any potential solution to try while…
Dropbox wants to upload all my files
I got a new laptop. After a week or two I noticed that Dropbox was not initiating upon starting my computer. Once I discovered this and started Dropbox, it wants to upload all 92,000 files in my Dropbox folder. Why will it not just upload the new files? Everytime I start my computer the 92,000 file upload restarts. My…
How do I clear sync history on a mac? Confidential information must be removed.
There must be a way to clear sync history. Only recently did this become a problem. I'm a doctor and have to eliminate confidential information from the sync history. There appears to be no way to do that. I use Apple, by the way.
How to unlink dropbox from my MAC
I recently acquired a new MacBook air and transferred data over from my old Mac. In the process, Dropbox came too... Now, I can't save any files to my computer/desktop - they all have to be saved to dropbox; and at the same time, I can't put anything in my trash - everything I want to delete has to 'go' immediately. It…
Some files and folders have disappeared from my PC desktop
I turned on sync function of dropbox, and restart my windows, icons on my desktop were gone! I use free plan so the icon in taskbar says it's full and I have to upgrade. I realized that I was in the same situation with this person…
deleting uneeded files
I can access files via my mobile app in order to delete them. I cannot do this on the desktop application.
Dropbox moving my documents folder
Hi guys, I just tried the latest beta feature that allows me to backup my mac's folders. The issue is that when I select to backup my documents folder, dropbox just moves my entire documents folder from /Users/username/ to /Users/username/Dropbox/My Mac/ folder without asking me if that's OK. It just created a symlink in…
Dropbox installation on new laptop is a complete disaster. All my files ended up taking up space.
I've installed Dropbox on my new laptop (Windows 10) with a 235GB hard drive and I've chosen online-only at the installation. Nonetheless, Dropbox has filled my hard drive and made my laptop completely unusable. I've checked all my folders for online-only, and there was one which was not set to online-only, the rest were.…
Can't open .msg files on Mac
Hi, can anyone help pleas? I can't open .msg files on my Mac that have been saved in dropbox from a PC. These are the things I have tried with no success 1) I have tried sharing the link from dropbox to Microsoft outlook 2) I have tried opening the file with the Microsoft outlook application & word application 3) I have…
backup registry keys / orphan setting
Hello — any help on this would be greatly appreciated I was having a problem with the “backup” option — when I plug in a usb drive — I was not getting the prompt to back it up. So started a chat session with support. In hindsight it now seems that number of solutions suggested for the most part was trial-and-error, except…
Beta Build 170.3.5866
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Create Link Option Missing Windows10
Hi, I want to create an internet link to a new dropbox folder that I can email to a number of people so that they can put files into it. This used to be easy but now when I right-click on the folder in Windows Explorer there is no longer an option to 'share' or 'create link' only one called 'Give access to' and this…
I can't see my personal, regular files. Help?
Hi, I can't see my Regular files- only my Shared ones- and I would like to delete them as they are taking up most of the space on my account. How do I first see what they are, and then how do I then delete them? Can you advise me how to do this step by step?
Green check marks - Mac OS Ventura 13.2.1
Hello, I'm having trouble with the finder dropbox extension on Mac OS Ventura. Since the update, I can not seem to be able to bring the green check marks back (this is a really useful feature to check which folder/file is uploaded and which is not). All I can see now is a "download" button on the side of some of the…
Someone cut and Pasted files out of Drop Box! Can they be recovered?
Someone cut and pasted 90% of my files out of Drop Box. Is there a way to recover these files?
Very Slow Upload Speeds even after of the trouble shooting on the forum.
Hi, I've been working directly in my dropbox folder for a while now. Everything was fine until a couple months ago and not uploads are crawling. With speedtest.net my speed is always just about 10Mbps. Dropbox is never going above 1.4kbps even with my bandwith set to No Limit. I need to deliver 12-20GB files with fast…
Dropbox v169.4.5684 not syncing
Dear Dropbox Forum, Since the update the Dropbox to v169.4.5684, it has completely stopped working - not sync at all. It does not start automatically when Windows starts (Windows 10). When I manually start the app and click on the taskbar icon, Dropbox displays the message: "Dropbox is experiencing some issues. Before…
cat prints old version of file
I am using Dropbox v169.4.5684 on macOS 12.6.3. In a terminal session with current directory in a Dropbox directory, I copied a file from a sibling directory using the cp command. I edited and saved the file (using vscode). The edited version of the file is visible to vscode and at least two other programs. The edited file…
MS OneDrive Hijacks Screenshots
I just bought a new computer with a Windows 10 Operating System. I am currently setting-up my new computer. My previous computer also had a Windows 10 Operating System. On the old computer and OS one could direct, using a file path, where screenshots would be stored. And, on my old computer when I set-up Dropbox…
Beta Build 167.3.4684
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Detailed sync progress?
Is there any way to see exactly which files Dropbox is working on? I have issues with sync APPEARING to be progressing, but nothing happens, even hours or an entire day later. I would love to see which files are still in the queue, what the current progress is, bandwidth used, and remaining size to sync. It sucks to wait…
Ubuntu 20.04: Running /usr/bin/nautilus from the terminal invokes nautilus-dropbox instead
Environment Ubuntu 20.04 Dropbox 2020.03.04 GNOME nautilus 3.36.3 Problem Description Since an OS update this morning, when I run nautilus from the terminal, it invokes, nautilus-dropbox, returning the message, "Initializing nautilus-dropbox 2020.03.04", and blocks the terminal (can't type anything until CTRL+C). Before…
Can't move to ~/Library/CloudStorage
I'm unable to complete the latest Dropbox update that changes the location of Dropbox on macOS to ~/Library/CloudStorage. Following the walkthrough that appears in the Dropbox app I get in an infinite loop where the files can't be moved ("right now"). FWIW, I can't move them there using the app's settings either, though I…
See names of online-only folders and files while offline
When I use the Android App, I can view files and folders that are not synched or saved for offline access. On my new laptop, I don't have enough space to sync all of my dropbox files. I have used Selective Sync to sync only the folders I need to have regular access to, but it is a pain to only be able to see what folders…

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