Desktop

In dropbox.com/Camera Uploads, file names with colons are not synched to Windows
At Dropbox.com in my Camera Uploads folder I have over 900 jpg files which contain a colon (i.e. : ) in their file names. For example 20161202-15:51 - 15.51.19.jpg It seems these files will not synch to my Windows laptop. What should I do about this?
Relocating my Dropbox folder
Love dropbox but due to a mishap (on my part) I ended up with different drive letters assigned to my drives. It's all corrected now but unfortunately I had to relink dropbox in the middle of all this. It didn't ask if I had an existing drive and folder (E://dropbox) but immediately installed itself onto my C: drive. Surely…
Download files from dropbox to laptop as Cloud ONLY
We have dropbox professional- use it on two desktops- Our laptop got maxed out-1.7TB in the dropbox on our laptop- So we disconnected from dropbox on the laptop and deleted the 1.6TB of data-- Obviously it is still in the cloud--Now our laptop has lots of space- we plan on downloading the dropbox app to the laptop- and are…
Autosave Feature on Desktop Application & Collaborative Working on Desktop Application
Hi, please find the our query below where we have also included the note from your Dropbox Technical Operator for further information. Without repeating the entire concept, it would be very helpful and beneficial to a lot of users if Dropbox were to include an autosaving feature when operating out of the desktop…
Desktop app is stuck at indexing for days
Hello, I have Dropbox on my iMac running 12.6.3 Monterey. Dropbox has been stuck on indexing for over a week. I have tried the troubleshooting advice but haven't had success. Any ideas? Thank you!
Local One-Way archiving of Dropbox account
Hi there, We use dropbox for work and would like to have an off-site backup of the entire account to a local external drive. The main issue is that it needs to be one-way (cloud to local storage) and not respect any deletions (if, for instance, someone deletes a file from the DB account, it remains on the local drive.)…
Is there a way to downgrade the version of Dropbox on the computer to an older one? new update.
Is there a way to downgrade the version of Dropbox on the computer. I'm on a Mac (OS v. 12.6) and I just updated to the newest version today (10/25/22), and the dropbox folder has disappeared from my desktop and is only available on cloud storage. You have to go to the finder sidebar to get to your files (an extra step).…
Unable to pin to Start Tiles in Windows 10
I have apps like Excel and Filemaker pinned to the start menu of windows 10 as tiles. Under those tiles I also have frequently used files. So just right click the app icon, click the file you want to open and you're off an running. BUT....I see now that window will NOT let this work with files that are in Dropbox. They…
Syncing issues PoPOS 22.04
Hiya, I've been having a set of issues regarding using dropbox on my popos machine namely, using the .deb install the application seems to hang on "connecting" in the system tray icon and doesn't seem to sync the files at all. To counter this I will detail the things i have tried to fix said issue in the hopes it helps…
Beta Build 174.3.5690
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Adds option to log in with Google when pairing/linking users in the Account Pair page. Fixed in this update: * Fixed an issue that caused Windows to not display EXIF…
Mac and PC show different folder size and number of files for the same Dropbox folder
I copied a folder on my Mac to a Dropbox folder. When I look at the properties of Dropbox on a PC the numbers are different than when I look at it on the original Mac. Many files are apparently missing? But is it not the exact same Dropbox folder. How can this be?
How can I stop the automatic syncing of files?
I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If I delete from Dropbox, does it also delete these files from my computer? I am not computer savvy and am overwhelmed and very…
How to reset/format my Dropbox storage?
Hi, i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface. in order to resolve the issue - i did the following, w/o a lot of success 😞 1) i signed out from my computer and mobile applications 2) deleted all content from the WEB 3) signed in again…
Dropbox Cloudstorage Archive Folder
I recently noticed this Dropbox Cloudstorage Archive Folder. Is this a necessary folder or could it be redundant?
All files synced and are available offline
I'm using an Intel Macbook Pro running OS Ventura 13.3. I back all my files up to an external drive (a NAS, in fact). My backup software has now replaced many of my files with a Zero KB alias (or whatever the file is that Dropbox uses to track its offline files). I need to get those files back, and back up the actual files…
Linux support
There is no longer a Debian version of the Dropbox app. Please reenable Debian.
Help! Some weird files are syncing. How can I stop them and delete from syncing?
Does Dropbox normally come with an "Apps" folder? Somehow, I had an Apps folder that had a Facebook data transfer folder in it. I did not tell Facebook to download data. I deleted that Apps folder. Now I still see the weird files that want to sync to Dropbox. How can I permanently stop them from syncing? Some files are…
Dropbox stuck at loading screen during setup.
Salutations, I have an occurring problem. I use a fresh version of Windows 11 Home and I am installing Dropbox there. Albeit, there is a problem. Once I input my credentials, it keeps loading and it will never stop. I installed the stable version and the same results occurred. May you please help me in this problem?
[SOLVED] Unable to install, asking to change permissions on folder that doesn't exist
I''m trying to install dropbox, but after it goes through the download phase, I get a pop. That user, Zach_1, does not exist. The /Users/Zach does, however. Why does Dropbox keep trying to install here and how can I change it? Also, it's terrible there's not an actual support team you can contact about these things. Here's…
Dropbox Apple Silicon (M1) install
Hi, I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during…
Cloud Icon without down arrow. What does it mean?
I uploaded a 2.4Gb .mp4 video from my iMac. It has appeared in DB with a cloud icon beside it (no down arrow, just a cloud). I am unable to see it on any of my other devices and can't see it if I log in to my account on the DB website. Can anyone tell me what is happening?
"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored in the Cloud via SmartSync (as opposed to on the physical drive), I find that the website search function is usually the…
Beta Build 173.3.6647
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Xiaomi Book S Not Compatible With Dropbox App After Removing S Mode
Hi, I know lots of people have had the same problem, but I have looked everywhere, here and other websites and can't find a solution. I just purchased a Xiaomi Book S (ARM) and couldn't install the normal dropbox desktop app as it was in S Mode (running Windows 11). I have correctly taken it out of S Mode, but when I try…
Where does Dropbox inform potential users of unsupported file types
I am a fairly new Dropbox user and thus far very satisfied until I tried to upload certain file types developed by Google. Dropbox would not allow them to be uploaded claiming they are not supported. I don't recall anywhere in the sign up process for creating a Dropbox account seeing a disclaimer or warning stating which…
Sync a Shared Dropbox folder to my Mac
I'm running the DropBox (DB) desktop app (v172.4.7555) on a 2019 iMac running MacOS Monterey 12.6.5. Those are the current versions of DB and MacOS. How do I sync a folder someone has shared with me so that it appears in my Mac's DB folder? There is a "Copy to Dropbox" option, but that creates a separate copy for me alone,…
Lacie HDD with Dropbox
Hello, I recently purchased a Lacie 5tb HDD and would like to have it sync with all the files in my Dropbox. What is the step-by-step procedure for doing this? Also, can Dropbox's Vault be copied over to the external hard drive (complete with pin requirement)? Thanks!
I'd like to see files that users copy locally
Your FAQ document cites "File-level activity includes adding, editing, moving, and deleting files" but not copying. This reporting within the Dropbox admin console only allows me to see activities that are done WITHIN Dropbox. So, if someone moves a file from folder A -> B in Dropbox, i can see it. However, if someone…
Open Dropbox URL in finder/explorer/locally
I'm asking for the latest version of Mac, although I also cannot see how to do it on PC (W10) either. I know there used to be a simple setting for this, but it doesn't seem to exist any more. In our small team's CRM we'll post a Dropbox link to relevant files. The owner of these files, on a Mac, and another user, with full…
DropboxInstaller is not a signed exe. Why?
The DropboxInstaller.exe is not signed and an upload to virustotal.com yields two flags as suspicious. Given that you have to install it with admin rights, my trust is absolute zero. Why doesn't dropbox handle that in a slightly more professional way?

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