-
Problems placing images
Hi there, We've never had a problem with Dropbox in the past, but this is now the 3rd time we've had to contact support in 2 weeks with problems. For the past 6 years, I've run dropbox on my MacBook by keeping files online (using the cloud icon). I went on holiday for a week, came back yesterday and had to get an urgent…
-
Dropbox Pro, sending large (50GB) files from external hard drive to Dropbox
I'm on Dropbox Pro. I have about 1TB worth of video files on an external hard drive which I need to send to a client. My plan was to ZIP them into 50GB chunks and upload directly via the web interface. No such luck -- the transfers always got stuck about 3/4 through with 15 minutes left to transfer. So I downloaded the…
-
Dropbox icon in menu bar for Mac showing red circle with the number 1
Hi. I'm a long-time Dropbox user. I've had an account since 2012. I have a personal/free account. I use Dropbox on a Mac. I have been having issues with my Mac for months so today I erased the drive and reset it to the Mac's factory settings. I've spent the rest of the day installing some of my most-used apps, including…
-
After moving to ~/Library/CloudStorage, permissions are broken and dozens of selective sync errors
I recently misclicked a popup and was forced to move Dropbox paths (I understand this is necessary for Ventura but I'm still on Monterey) and not only did it have to re-download many of my files for some reason, but after hours of syncing, the file permissions wouldn't allow me to open many of the directories inside. * I…
-
MacOS Beta: Stuck on Indexing after switch
Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. I have restarted Dropbox twice. I have also restarted the machine twice. Thoughts? I do not see any errors. I have a selective sync on my work machine which only has 1 folder which is not a lot of data. Thanks
-
Headless MacOS Installation and Restart - have recent Dropbox updates enabled this feature?
I am running a Mac Mini with MacOS Catalina as a web server and would like to administer this server completely through SSH access. Syncing files via Dropbox would be convenient for Photos and some small amount of code. Last time I checked it was not possible to start Dropbox without access to the GUI, the daemon and GUI…
-
Cannot sign in to the Dropbox application on Windows using "connect a computer"
Hello I have trouble signing in on the windows. I used the "connect a computer" on my phone app, which worked for the browser, but no matter how much I tried, the app won't sign in. The error says the email or the password is invalid, but I have access to my files on both my phone and my browser on my laptop. I would…
-
GarageBand MP3 bounce files saved to dropbox not seen in windows explorer (Win10)
Working in GarageBand I am able to create MP3 files, save to Dropbox and access them from web interface on any device without issue. However for some reason these files are not seen in Explorer on my Windows(10) devices. I am new to Mac so I imagine I must be missing something obvious ? (Please advise...using a Mac for…
-
How Do I stop Dropbox from syncing the external drives
I'm in my fifth day of a sync after having to do a clean install of a new OS on my mac. 206000 files to go according to the download. What happens is Dropbox sees a file with an * or ! and stops and I have to go find that file and rename it. Okay, that's annoying enough, but I see that Dropbox is indexing and syncing my…
-
NOT syncing but NOT over limit/quota
Hi. I have a strange issue. Some time ago my Dropbox stopped syncing my files despite the fact that I haven't surpassed the storage limit (and there is no notification/indication of the storage being "full"). On the contrary, at my account I see a notification Upgrade soon to get more space proves that I have some unused…
-
Is it possible to disable the sync icons on files in Explorer?
How can I disable the overlay icons, that are showing the current sync status of dropbox in the explorer? I need them for other applications that I am using. Windows 10 can obvioulsy only handle 15 icons, but the most of them are used by dropbox per default. The only solution I found is to delete the registry entrys of…
-
Add option to disable icon overlays in Windows Explorer
Please add an option to disable Dropbox icon overlays. It is so frustrating to remove Dropbox Shell Icon identifiers from the top of ShellIconOverlayIdentifiers list after each update! It is disrespectful to users to decide for them which overlays they need. I'm using TortoiseGit and I really need its overlays, they are…
-
Beta Build 172.3.7538
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
-
Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn't even exist in the online documentation) but seems to be available offline. I am also getting lots of sync errors - but my…
-
Dropbox app misbehaves when changing monitor setup
I have a laptop which I sometimes use standalone and sometimes at my desk plugged into twin monitors. If I boot up standalone and then later move to the desk then the DB app doesn't account for this and ends up split across the two monitors. Worse, the bottom of it (where Pause Sync is) is not visible or accessible. The…
-
Why is my Downloads folder syncing to the site?
All downloads to my PC are backing up in my onedrive. How do I stop this?
-
Macbook Pro Update Moved My Files and now I can't locate my Documents.
Hello, I recently updated Dropbox on my MacBook Pro and instantly regretted it. For whatever reason, Dropbox decided all of my files needed to be moved upon the newest update. Unfortunately, not all of my files wound up where/how I expected. When the update was complete, my Documents folder appeared empty, and I was very…
-
Mac OS Ventura - incompatible?
I am a new premium subscriber as of yesterday. I updated to MacOS Ventura on Wednesday. Trying to open the Dropbox desktop app and I receive the error above. Thanks,
-
Changing dropbox email, requires reindexing of entire dropbox.
I have a 1.5TB drobox filled with millions of files. I have had to change my email once and it was a nightmare. Dropbox needs to be signed out of, resigned back into, and to do this requires dropbox to re-sync and re-index all the files. During this process many files become unavailable, sometimes for hours at a time. Guys…
-
Latest Dropbox app is slow when starting up.
Hello everyone, My dropbox app (version 171.4.6182) is too slow when starting up. It currently takes around 20min everyday to be '100%' operational (after the "starting" and "downloading" phases are completed...). It's a bit odd the fact the app is downloading 1260 files when starting up everyday when there isn't any…
-
"View Sync Issues" full of issues that can't be fixed
Hello, in the "View Sync Issues" is have more than 900 issues reported. I noticed that most of them were files starting win a dot from some sort of temporary file from my presentations in Keynote.app. I remove most of those file via terminal app (i handled this with the command: "find…
-
Profile migration issue
Hi, Im in a company where we did some windows profile migrations. But the Dropbox Applicaiton keeps looking at the old localappdata but that data is not avaliable in the old localappdata store. Is there a way to change this local appadata path?
-
Mac OS Ventura - wrong folders size
After accepting updated File Provider API (https://help.dropbox.com/en-en/installs/macos-support-for-expected-changes) and installing the latest beta build for Mac OS on Mac OS Ventura now I can't see the size of the folders in Finder. All the folders have ZERO bytes. And this is the 1st time I got this bug using Dropbox…
-
How to rename the Dropbox root folder?
There is a post about this from 2015 with replies up to 2019 but the reply button is greyed out, hence I'm creating a new thread. I'm guessing Dropbox couldn't be bothered to find a solution so instead, they just silence their customers. Interesting. Guess what, it's 2022 and users still need an option to rename their…
-
Screenshot / Printscreen not being saved on dropbox file
I have been using dropbox for years now and it's been the best for saving screenshots. However in recent years it started to not save them, and many times i had to manually copy and paste them to paint so i could save them. I only managed to understand why this was happening in the past few months. As far as I noticed and…
-
File password not recognised-Dropbox says it's wrong
I have a Word file on my desktop computer and it has a password. I uploaded it to Dropbox and the file was uploaded successfully. When I double-click on it to open it, Dropbox can see there's a password on the file and asks me to enter the password. I entered the password and Dropbox said the password was WRONG. I did the…
-
Issue when trying to download a 50 GB file from the website
Downloading a 50GB MOV file will complete the download incompletely. The file size is correct, but part of the file is 0x00 for 1024KB. Occurs when downloading multiple files at once with a browser download. 50GBのMOVファイルをダウンロードすると、不完全な状態でダウンロードが完了します。 ファイルサイズは正しいですが、ファイル内の一部が1024KB分 0x00となります。…
-
Upload large files (larger than 50GB)
Hello I've been provided with a shared folder from a professional Dropbox user (which I'm not!) to upload video files to him. He has plenty of storage space (> 2TB). My files which are to be uploaded are all larger than 50GB, hence it won't work via the web-upload (due to their size) and it prompts, that I don't have that…
-
Latest Dropbox macOS update won't let use my Mac
It seems to be in constant stalemate. I upgraded to the new version of Dropbox as you recommended, but my Mac is no longer the same as before! Folders and files that don't open and the Dropbox app that remains with the files to index. And all this about two days after the upgrade. Very bad DROPBOX ! ------ ------
-
Email attachments aren't working
Hi, For the past months, I've been unable to add files from my dropbox as email attachments. I'm not talking of adding links to files. I'm talking of adding files that are synced in my dropbox, as files attached in an email. I've tried with different email clients. It's as if synced files are pseudo files, that cannot be…