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Ubuntu 23.04 repository missing
Last week, Ubuntu 23.04 "Lunar Lobster" was released, but there is still no corresponding repository set up at: https://linux.dropboxstatic.com/ubuntu/dists/ Fedora 38 was released two days earlier, and it already has its repo at: https://linux.dropboxstatic.com/fedora/ Can you please add the missing repository for the…
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Dropbox Backup on Mac in 4 different user accounts.
I have 4 different user accounts on my Mac. How can I use Dropbox Backup to backup files for each user?
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dropbox does not start after recent upgrade on gentoo linux
Hi there. I am using dropbox for about 10 years. A few days ago my gentoo linux PC was upgraded its python version to python-3.11. The following i see when i try to start dropbox. Any ideas why? Failed to run Python command: !! dropbox: fatal python exception: Traceback (most recent call last): File "<frozen…
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Beta Build 175.3.5368
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Removes the Organize option from Desktop. * Reorganizes existing UI elements and updates phrasing. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64…
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Zip file gives me an error when I'm trying to download.
I'm using Chrome and trying to download Dropbox folders to my Mac (Monterey version OS 12.0.1 ) and getting an error message: ERROR 79 Inappropriate file type or format. It worked fine before updating my OS system. Please help.
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Missing option to open in Office desktop app (example: PowerPoint)
Hi. When using the Dropbox browser interface, I'm missing the option to open apps in the corresponding Office desktop app. I can open in "****** for the web" - but need it opened in the desktop app. I've attached a screenshot below... Today when getting a link to a document in Dropbox, I first have to open the document,…
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Dropbox stuck in "indexing" state on Windows 11, no files downloaded or uploaded
Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. What I tried so far: - Restarting the app as well the PC - Reinstalling the app - Disabling firewall - Closing the processes (there are usually 7 of them…
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Stable Build 173.4.6706
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue where an invalid member error occurs when attempting to update a shared folder member whose account is disabled. * Fixed an issue affecting sync in backups larger than 2TB. *…
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HT move Desktop folder out of Dropbox
I'm on a Macbook Pro running Ventura. At some point in the past, I moved my Desktop folder into Dropbox. It no longer exists in my user folder, and has been replaced instead by an alias. I would like to move it back where it belongs, on my hard drive and in the user folder, but, given that Desktop plays a central role in…
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Can't import or preview "Available Offline" files on Mac
Hi, I recently upgraded my Macbook Pro and Dropbox is not working for me in the way it has on my previous computer. I set my files to "Available Offline" since I usually need my files without internet access. I'm now having 2 consistent issues with image files specifically: - When I am in Finder, I can't see a preview…
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Beta Build 174.3.5811
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox stuck indexing, then silently shuts down
I'm having some trouble getting dropbox to sync. I recently reset my windows 10 installation, after which I reinstalled dropbox, and since have been unable to use it. My dropbox directory is stored on another drive, so when re-installing, i am selecting the original intact drive with all of my dropbox files on. Dropbox…
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Local File Access Denied
Dear Anybody, Upon locally syncing all my files via the Dropbox desktop app, I am now unable to access certain files. Specifically, I simply can't open word documents (i.e. they don't upon nor show me error prompts when I attempt to open the file), and when I attempt to open PDF documents its says "There was an error…
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sync system driving me crazy
Hi, I am having problems with latest version of dropbox where original file is in library. I have tried everything, but I can't make progress latest version of dropbox latest version of Mac OS 1. Search Dropbox on my computer (can online) 2. open world files-they seem to be pseudo files-won't open 3. Understand what…
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syncing throttled???
I'm trying to sync 100s of GB of files to my hard drive using the Dropbox app, and I consistently get 0.0 kb/s download speeds. That jumps occasionally, but only for a few seconds at a time. Is Dropbox preventing me from downloading my files using the app? This is a problem, because I can't download folders that are more…
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Showing download speed
Hello everyone, Please tell me how to view download speed. I tried to hover on the dropbox icon but it was not shown the download speed. Sorry for my bad English. Many thanks!
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Windows desktop shortcut keeps changing
Most strange. I find the quickest way to access my Dropbox folders in Windows is by having a shortcut on the desktop that just goes directly to the Dropbox top-level folder. So - I create that shortcut and it works just perfectly for a while. But - after a reboot (I think it's just then), that shortcut gets replaced by a…
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Dropbox fails to install Ubuntu
Kubuntu app works fine but Dropbox fails to install to vanilla Ubuntu 23.04, quick Google search tells me that this issue has been known about for literally years, I am just reminding whoever at Dropbox that their app is still broken on Ubuntu and I for one will just use Google Drive or OneDrive. The point of making this…
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Dropbox doesn't appear in Menu Bar of MacBook Air M2 2022 Ventura 13.01
I've tried to install Dropbox on my new MacBook Air M2 2022 laptop, which is using MacOS Ventura 13.01. I'm not a newbie to Dropbox, having used it on various computers for several years. However, the Dropbox icon fails to appear in the Menu Bar at the top left of the screen. I need that icon to be able to access my…
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Beta Build 174.3.5782
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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DB has full disk access, but won't sync - MacOS Ventura 13.3.1
DropBox tells me that there are 1,000 files on my disk that it can't sync. All seem to be in the same folder. DB tells me that I should give it full disk access. But it has full disk access already. I tried doing a chmod to 777 on the folder. No luck. Any suggestions?
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MAC desktop, stuck on indexing after upgrade to DB app
I've been using Dropbox for years in rudimentary manner. Yesterday installed desktop app which shows indexing 21,242 files. Using Monterey 12.6.1 and chip is Apple M1. After install of DB app v172.4.7555, it as predicted moved the Dropbox folder from Favorites to Locations. Most files show an empty white cloud with no…
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DropBox won't finish the Set Up on Win10
Hello ! I downloaded the .exe and installed DropBox (I just reinstalled Win10 on my PC) The first part went well but the Set Up process takes forever and gets nowhere... No error message, nothing... The blue shapes keep dancing on the window on my screen I reach my files on the site withour problem but the app won't…
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Option: Make available offline no longer available in context menu
Hello, I have all my files online only, but when I need to work with them I usually right click the folder and click 'Make available offline' but that option is gone since the last big dropbox update. How do I get this back please? I can't work like this.
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Dropbox Capture paste into Outlook message creates attachments instead of being inserted in the body
For the last couple weeks, my Dropbox Capture is pasting screenshots as attachments in Outlook emails, instead of being inserted inside the message body. Does anybody know how to modify that behavior?...it was working fine before... Many thanks, Diego
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Can't setup Dropbox Backup on my Business account
Hello. I have two Dropbox accounts configured on my business Windows laptop (the personal account and the work also). On the personal account I use Dropbox Backup for my MacBook, I ran the setup a long time ago now and forgot about it, it works, I'm happy. Recently I have enabled (I'm one of the admins) Dropbox Backup for…
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Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below. I was out of the office for two weeks, and when I returned, Dropbox updated to a new version. I use Dropbox on macOS, and now it appears that all of my files have been moved to…
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Migrating from Mac to Mac using Migration Tool
Greetings, MacBook Pro (old machine): OS 12.6.5 MacBook Air (new machine): OS 13.3.1 1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the ones I use is made available offline 2. I used "Migrant Assistant" to migrate to a new MacBook Air, so the folders & files in…
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Dropbox desktop app disk space not syncing with what I see online.
I am on the 5 TB plan. Deleted 1TB in the webapp. Now it says 4TB used in the webapp, but on my Mac app it keeps saying 5TB used. - Restarted the Mac App, - Reinstalled the Mac App Does anyone know how to solve this? Dropbox is a critical product to our business, but this really sucks...
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sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well. Who can give the key to solve this…