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NOT syncing but NOT over limit/quota
Hi. I have a strange issue. Some time ago my Dropbox stopped syncing my files despite the fact that I haven't surpassed the storage limit (and there is no notification/indication of the storage being "full"). On the contrary, at my account I see a notification Upgrade soon to get more space proves that I have some unused…
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Is it possible to disable the sync icons on files in Explorer?
How can I disable the overlay icons, that are showing the current sync status of dropbox in the explorer? I need them for other applications that I am using. Windows 10 can obvioulsy only handle 15 icons, but the most of them are used by dropbox per default. The only solution I found is to delete the registry entrys of…
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Add option to disable icon overlays in Windows Explorer
Please add an option to disable Dropbox icon overlays. It is so frustrating to remove Dropbox Shell Icon identifiers from the top of ShellIconOverlayIdentifiers list after each update! It is disrespectful to users to decide for them which overlays they need. I'm using TortoiseGit and I really need its overlays, they are…
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Beta Build 172.3.7538
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn't even exist in the online documentation) but seems to be available offline. I am also getting lots of sync errors - but my…
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Dropbox app misbehaves when changing monitor setup
I have a laptop which I sometimes use standalone and sometimes at my desk plugged into twin monitors. If I boot up standalone and then later move to the desk then the DB app doesn't account for this and ends up split across the two monitors. Worse, the bottom of it (where Pause Sync is) is not visible or accessible. The…
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Why is my Downloads folder syncing to the site?
All downloads to my PC are backing up in my onedrive. How do I stop this?
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Macbook Pro Update Moved My Files and now I can't locate my Documents.
Hello, I recently updated Dropbox on my MacBook Pro and instantly regretted it. For whatever reason, Dropbox decided all of my files needed to be moved upon the newest update. Unfortunately, not all of my files wound up where/how I expected. When the update was complete, my Documents folder appeared empty, and I was very…
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Mac OS Ventura - incompatible?
I am a new premium subscriber as of yesterday. I updated to MacOS Ventura on Wednesday. Trying to open the Dropbox desktop app and I receive the error above. Thanks,
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Changing dropbox email, requires reindexing of entire dropbox.
I have a 1.5TB drobox filled with millions of files. I have had to change my email once and it was a nightmare. Dropbox needs to be signed out of, resigned back into, and to do this requires dropbox to re-sync and re-index all the files. During this process many files become unavailable, sometimes for hours at a time. Guys…
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Latest Dropbox app is slow when starting up.
Hello everyone, My dropbox app (version 171.4.6182) is too slow when starting up. It currently takes around 20min everyday to be '100%' operational (after the "starting" and "downloading" phases are completed...). It's a bit odd the fact the app is downloading 1260 files when starting up everyday when there isn't any…
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"View Sync Issues" full of issues that can't be fixed
Hello, in the "View Sync Issues" is have more than 900 issues reported. I noticed that most of them were files starting win a dot from some sort of temporary file from my presentations in Keynote.app. I remove most of those file via terminal app (i handled this with the command: "find…
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Profile migration issue
Hi, Im in a company where we did some windows profile migrations. But the Dropbox Applicaiton keeps looking at the old localappdata but that data is not avaliable in the old localappdata store. Is there a way to change this local appadata path?
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Mac OS Ventura - wrong folders size
After accepting updated File Provider API (https://help.dropbox.com/en-en/installs/macos-support-for-expected-changes) and installing the latest beta build for Mac OS on Mac OS Ventura now I can't see the size of the folders in Finder. All the folders have ZERO bytes. And this is the 1st time I got this bug using Dropbox…
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How to rename the Dropbox root folder?
There is a post about this from 2015 with replies up to 2019 but the reply button is greyed out, hence I'm creating a new thread. I'm guessing Dropbox couldn't be bothered to find a solution so instead, they just silence their customers. Interesting. Guess what, it's 2022 and users still need an option to rename their…
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Screenshot / Printscreen not being saved on dropbox file
I have been using dropbox for years now and it's been the best for saving screenshots. However in recent years it started to not save them, and many times i had to manually copy and paste them to paint so i could save them. I only managed to understand why this was happening in the past few months. As far as I noticed and…
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File password not recognised-Dropbox says it's wrong
I have a Word file on my desktop computer and it has a password. I uploaded it to Dropbox and the file was uploaded successfully. When I double-click on it to open it, Dropbox can see there's a password on the file and asks me to enter the password. I entered the password and Dropbox said the password was WRONG. I did the…
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Issue when trying to download a 50 GB file from the website
Downloading a 50GB MOV file will complete the download incompletely. The file size is correct, but part of the file is 0x00 for 1024KB. Occurs when downloading multiple files at once with a browser download. 50GBのMOVファイルをダウンロードすると、不完全な状態でダウンロードが完了します。 ファイルサイズは正しいですが、ファイル内の一部が1024KB分 0x00となります。…
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Upload large files (larger than 50GB)
Hello I've been provided with a shared folder from a professional Dropbox user (which I'm not!) to upload video files to him. He has plenty of storage space (> 2TB). My files which are to be uploaded are all larger than 50GB, hence it won't work via the web-upload (due to their size) and it prompts, that I don't have that…
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Latest Dropbox macOS update won't let use my Mac
It seems to be in constant stalemate. I upgraded to the new version of Dropbox as you recommended, but my Mac is no longer the same as before! Folders and files that don't open and the Dropbox app that remains with the files to index. And all this about two days after the upgrade. Very bad DROPBOX ! ------ ------
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Email attachments aren't working
Hi, For the past months, I've been unable to add files from my dropbox as email attachments. I'm not talking of adding links to files. I'm talking of adding files that are synced in my dropbox, as files attached in an email. I've tried with different email clients. It's as if synced files are pseudo files, that cannot be…
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How can I control which folders get synced to my hard drive?
Hello, I need help with settings. I just purchase porfesional subscriptions. the purpose was i have couple ald laptops with family pictures, I would like to upload them to dropbox and keep pictures save no need syncronizing them with all my devices ( my laptops are full) . At the same time there is couple folders i would…
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Moving files when offline, become inaccessible
When not connected to the internet, I recently discovered that moving files into a dropbox folder, render them unusable while offline. It appears to be trying to sync them, but obviously can't, while offline. However I then can not open the files or subsequently move them elsewhere. I just get an infinite "copying"…
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Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1 1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never ends. I can't see what files are being synced anymore 2. All of the finder options to share links, etc are missing when I…
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Daily DbxSvc ID 281 causing multiple daily bluescreen of deaths
Hi All, I am running Dropbox on Windows 10 and am experiencing daily BSODs, usually 2-3. When I open Event Viewer, I can see Errors for DbxSvc with Event ID 281. The event details are as follows: Log Name: Application Source: DbxSvc Date: 25/03/2021 2:36:39 PM Event ID: 281 Task Category: (4) Level: Error Keywords: Classic…
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Download All Files to Close Out Dropbox Account
I'm trying to download every file on my dropbox to an external hard drive so that I can access the files after I delete my dropbox account, but there is nowhere online that explains how to do this. I can't even download a single folder because they're too large. HELP
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why my desktop folder is attached to my dropbox folder, but I don't see it
I have a very weird problem. All of my desktop folders are in my dropbox folder(according to the target path), but when I am in my dropbox folder I don't see any desktop folder. Any file in my desktop folder is: C:\Users\User\Lonely Gamers Dropbox\aviv ariel\My PC (DESKTOP--------)\Desktop\..... But when I am in the aviv…
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What is the latest version of dropbox for Mac?
Is this the latest version of Dropbox for Mac? 171.4.6182 If not, does the latest version move the dropbox folder to this location /Library/cloudstorage If so, does this change improve or degrade the performance with Mac Ventura 13.3.1?
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How can I set up Dropbox on a new computer without having to download everything?
Hi, Is there a simple procedure for moving my Dropbox account and folders to a new computer without downloading the whole lot? It will be deleted from the old computer. Cheers Kevin.
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sync client is locking files and causes other software to crash
Hi folks, our company, M&M software GmbH from Germany, is developing the industrial automation developing software e!COCKPIT for the WAGO group and therefore we’re handling the pure technical support for that application. From time to time, some of our customers that using your [Windows] Dropbox synchronization client…