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HT move Desktop folder out of Dropbox
I'm on a Macbook Pro running Ventura. At some point in the past, I moved my Desktop folder into Dropbox. It no longer exists in my user folder, and has been replaced instead by an alias. I would like to move it back where it belongs, on my hard drive and in the user folder, but, given that Desktop plays a central role in…
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Can't import or preview "Available Offline" files on Mac
Hi, I recently upgraded my Macbook Pro and Dropbox is not working for me in the way it has on my previous computer. I set my files to "Available Offline" since I usually need my files without internet access. I'm now having 2 consistent issues with image files specifically: - When I am in Finder, I can't see a preview…
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Beta Build 174.3.5811
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox stuck indexing, then silently shuts down
I'm having some trouble getting dropbox to sync. I recently reset my windows 10 installation, after which I reinstalled dropbox, and since have been unable to use it. My dropbox directory is stored on another drive, so when re-installing, i am selecting the original intact drive with all of my dropbox files on. Dropbox…
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Local File Access Denied
Dear Anybody, Upon locally syncing all my files via the Dropbox desktop app, I am now unable to access certain files. Specifically, I simply can't open word documents (i.e. they don't upon nor show me error prompts when I attempt to open the file), and when I attempt to open PDF documents its says "There was an error…
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sync system driving me crazy
Hi, I am having problems with latest version of dropbox where original file is in library. I have tried everything, but I can't make progress latest version of dropbox latest version of Mac OS 1. Search Dropbox on my computer (can online) 2. open world files-they seem to be pseudo files-won't open 3. Understand what…
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syncing throttled???
I'm trying to sync 100s of GB of files to my hard drive using the Dropbox app, and I consistently get 0.0 kb/s download speeds. That jumps occasionally, but only for a few seconds at a time. Is Dropbox preventing me from downloading my files using the app? This is a problem, because I can't download folders that are more…
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Showing download speed
Hello everyone, Please tell me how to view download speed. I tried to hover on the dropbox icon but it was not shown the download speed. Sorry for my bad English. Many thanks!
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Windows desktop shortcut keeps changing
Most strange. I find the quickest way to access my Dropbox folders in Windows is by having a shortcut on the desktop that just goes directly to the Dropbox top-level folder. So - I create that shortcut and it works just perfectly for a while. But - after a reboot (I think it's just then), that shortcut gets replaced by a…
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Dropbox fails to install Ubuntu
Kubuntu app works fine but Dropbox fails to install to vanilla Ubuntu 23.04, quick Google search tells me that this issue has been known about for literally years, I am just reminding whoever at Dropbox that their app is still broken on Ubuntu and I for one will just use Google Drive or OneDrive. The point of making this…
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Dropbox doesn't appear in Menu Bar of MacBook Air M2 2022 Ventura 13.01
I've tried to install Dropbox on my new MacBook Air M2 2022 laptop, which is using MacOS Ventura 13.01. I'm not a newbie to Dropbox, having used it on various computers for several years. However, the Dropbox icon fails to appear in the Menu Bar at the top left of the screen. I need that icon to be able to access my…
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Beta Build 174.3.5782
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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DB has full disk access, but won't sync - MacOS Ventura 13.3.1
DropBox tells me that there are 1,000 files on my disk that it can't sync. All seem to be in the same folder. DB tells me that I should give it full disk access. But it has full disk access already. I tried doing a chmod to 777 on the folder. No luck. Any suggestions?
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MAC desktop, stuck on indexing after upgrade to DB app
I've been using Dropbox for years in rudimentary manner. Yesterday installed desktop app which shows indexing 21,242 files. Using Monterey 12.6.1 and chip is Apple M1. After install of DB app v172.4.7555, it as predicted moved the Dropbox folder from Favorites to Locations. Most files show an empty white cloud with no…
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DropBox won't finish the Set Up on Win10
Hello ! I downloaded the .exe and installed DropBox (I just reinstalled Win10 on my PC) The first part went well but the Set Up process takes forever and gets nowhere... No error message, nothing... The blue shapes keep dancing on the window on my screen I reach my files on the site withour problem but the app won't…
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Option: Make available offline no longer available in context menu
Hello, I have all my files online only, but when I need to work with them I usually right click the folder and click 'Make available offline' but that option is gone since the last big dropbox update. How do I get this back please? I can't work like this.
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Dropbox Capture paste into Outlook message creates attachments instead of being inserted in the body
For the last couple weeks, my Dropbox Capture is pasting screenshots as attachments in Outlook emails, instead of being inserted inside the message body. Does anybody know how to modify that behavior?...it was working fine before... Many thanks, Diego
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Can't setup Dropbox Backup on my Business account
Hello. I have two Dropbox accounts configured on my business Windows laptop (the personal account and the work also). On the personal account I use Dropbox Backup for my MacBook, I ran the setup a long time ago now and forgot about it, it works, I'm happy. Recently I have enabled (I'm one of the admins) Dropbox Backup for…
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Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below. I was out of the office for two weeks, and when I returned, Dropbox updated to a new version. I use Dropbox on macOS, and now it appears that all of my files have been moved to…
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Migrating from Mac to Mac using Migration Tool
Greetings, MacBook Pro (old machine): OS 12.6.5 MacBook Air (new machine): OS 13.3.1 1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the ones I use is made available offline 2. I used "Migrant Assistant" to migrate to a new MacBook Air, so the folders & files in…
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Dropbox desktop app disk space not syncing with what I see online.
I am on the 5 TB plan. Deleted 1TB in the webapp. Now it says 4TB used in the webapp, but on my Mac app it keeps saying 5TB used. - Restarted the Mac App, - Reinstalled the Mac App Does anyone know how to solve this? Dropbox is a critical product to our business, but this really sucks...
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sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well. Who can give the key to solve this…
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Rollout of new Mac Ventura Dropbox folder location (~/Library/CloudStorage) still ongoing?
Hi, I'm on Mac OS Ventura (13.0.1) and Dropbox v162.4.5419 (with a Dropbox Plus subscription) and everything is working smoothly... but, my Dropbox folder is still in "~/Dropbox" As I understand it, the rollout of the move to ~/Library/CloudStorage is independent of Dropbox version number and is being coordinated…
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High memory usage is unsolvable
I really like Dropbox, more than Google Drive. But it is in the past. I prefer Google Drive now. What I really hate about Dropbox is the high memory usage. I already tried to uninstall and reinstall, but it is gotten worse. Even doing nothing, the used memory is around 290-300MB, and now after reinstalling, it can even…
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MacOS Ventura - Dropbox Backup Issues
Hello - As of yesterday (5/6/23), the three **critical** folders that are being backed-up by Dropbox Backup (Desktop, Downloads and Documents) are no longer visible or accessible on the desktop. The alias I have for the Downloads folder in my dock now shows the folder as empty (which it certainly isn't) and when I try to…
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How to download Dropbox Dash? Formerly Command+E
Hi Dropbox community, How to download Dropbox Dash? Formerly Command+E. The mentioned app helps me to navigate super fast. My teammates are interested in using it, but since Command+E was acquired and rebranded as Dropbox Dash this year, I cannot find a link to download it. Can someone help me please? 🙂 Regards, Javier
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Beta Build 174.3.5762
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Surprising fix to linux account-linking problem: login via pure text terminal, rather than X desktop
Dear Dropbox folks, I was having difficulty getting Dropbox to work on Linux (Ubuntux 18.04), and had removed and reinstalled the dropbox client without success. Even when I reinstalled the daemon with dropbox start -i, I still never was able to get the message: Starting... To link this computer to a Dropbox account, visit…
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Files in Dropbox not opening in Spotlight?
I'm having trouble opening up files in Spotlight (Mac OS 13.2.1) that are in Dropbox (v173.4.6706). When I search for files in Spotlight they pop up, but when I click on them or hit enter the files do not open in any application. Nothing happens. This does not happen with files stored outside of Dropbox. Any fixes?
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How to move the Dropbox folder in the computer
I have a Dropbox account. I installed Dropbox in my new computer and installed without errors. The Dropbox folder was placed in D: \Dropbox\Dropbox folder by accident. I tried to move the folder to D: \Dropbox folder as it is in my other computer. I receive a message that the folder already exists. How do I move it to the…