Desktop

MacM2 Mini won't continue install past Setup Video & Mic
It gets to the part where it wants to allow access to the microphone and video camera. It hangs onscreen and I have to reboot to shut it all down. I have had to delete the app to stop it starting up automatically. M2 Mac Mini
Dropbox non completa la sincronizzazione
Buongiorno, da qualche giorno dropbox è bloccato con la sincronizzazione e non capisco perché. Pare cerchi di sincronizzare nuovamente tutti i file presenti nella mia cartella sul pc senza successo. Non ho cambiato alcuna impostazione prima che accadesse il guaio. Sicuramente ho creato qualche cartella e dei collegamenti…
Upload crashes in Chrome. What can I do?
New iMAC 24". Updated system, updated dropbox desktop (& beta API, v. 181.4.5678). Fast fiber internet lan connection. Unable to upload a file or afolder for backup in dropx (have ample space). Thanks
Installing dropbox on an apple air
Hi, I have an apple air that works perfectly well. I have a (paying) account for dropbox. Therefore I use the app on my iMac. Perfect. Recently I had some problem to synchonise with my apple air. Therefore I deleted the app on my apple air. I downloaded (several times) the app and tried to install it. The dropbox icon…
Recover unsynced files
I mistakenly moved a very large folder containing extremely important files from my desktop to my Dropbox. The sync did not complete because my Dropbox is now full. Some of the files are now marked with the green tick, while others have the blue circle. If I move the folder back from Dropbox to my desktop, will I recover…
Sync history issues
I am currently sharing various folders with my colleague. Until a few days ago, I could check files shared by other people in real time in the [Activity]-[Shared] list. However, the currently synchronized file list is frozen 4 days ago. Looking at the notification below <Your files are up to date>, there seems to be no…
Sync Issues and Dropbox Help
I am one of the original users of Dropbox and recommend it to all my medical colleagues and to my patients as well. For me it is a crucial application. In past times when I encountered a problem with Dropbox and could not solve it, I was able to easily reach tech support and communicate with someone on the Dropbox team. It…
MACOS Monterey to Ventura "Couldn't Start Dropbox"
I replaced my Monterey Macbook with a new Ventura one and migrated from Time Machine in the startup new Mac setup process. Dropbox App gives an Error "Couldn't Start Dropbox" I followed the "Advanced Reinstall" from this forum and go the same failure. The generated error file is as follows: bn.BUILD_KEY: Dropbox…
Permission error when trying to open files in the Dropbox folder
Hello, i keep getting these messages when trying to open files (pdf, jpegs, etc) that is located in the dropbox folder. restarting the computer helps but then the problem would return after opening a few files.
macOS 10.12 compatibility ended.
Hi, I received an email saying that in June 2023 Dropbox will end its support for macOS 10.12. My question is: - Will syncing folders between my device and dropbox stop working? Thanks in advance.
I can't use the selective sync feature due to an error
Hello I am trying to conduct Selective Sync and unable to do so. I tried both methods - (1) from the preferences>sync - it won't let me choose folders. (2) When I right click on my blue folders, it won't give me the smart/selective sync option. Please help! Thanks Liz
Dropbox app is having trouble starting up
I'm trying to set up Dropbox on a new Win 11 machine. I tried using the loader online twice and off line installer. I uninstalled the app each time before trying again. Each time I get the little squares going around in circles. When I look at "Show hidden icons" and point to the Dropbox icon, I see a msg stating, "…
Beta Build 182.3.6348
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Reinstalling Ubuntu, but keeping Dropbox install, files and configuration
Hi, I'm going to reinstall Ubuntu on my workstation. It's on a separate drive to all data, so I can keep all files. But, I would like to be able to then install Dropbox and point it to /mnt/data/Dropbox where I have all dropbox files and not have to resync everything (I have ~3TByes there). Is there any way to do this? Can…
Dropbox unexpectedly quit on Mac
I'm receiving a message Dropboxb unexpectedly quit and even after a restart of Dropbox the app does not open. If I try to manually open the App it opens, tries to sync fails, and then restarts. MacOS Ventura(13.1 (22C65) Intel. Anyone else having issues?
The Dropbox app shuts down when I right click on a document or folder on my PC
I have the DB App on my PC Windows. When I right click on a document or folder the App shuts down. Any suggestions. I have uninstalled and reinstalled the app. I can do anything I need to do in the browser but not the app.
Beta Build 182.3.6318
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Sync has stopped working
Hello, I have used Dropbox since about 2016, and have about 250 files created on my PC. Updating files on the PC used to automatically update the files on my mobile phone until I replaced it with a new phone recently. I managed to copy the 250 files (somehow) initially, but they don't ever get updated. Please keep replies…
Certain folders created on different computer not syncing to main computer
My main Windows desktop computer has never been set to selective sync and my intent is for all my Dropbox files to be available offline. I also have a desktop Mac that also is full sync. I do have a laptop with selective sync. I reorganized some files into different folders a month or so ago on the Mac. I just noticed that…
Unlinked, deleted dropbox in laptop , will delete dropbox files in my harddisk affect the cloud?
Hi, Need to remove the company's dropbox in my laptop as I resigned from the company. I've unlinked and removed the desktop app in my laptop, but notice there is a dropbox file in my user file. Will it affect the cloud if I am to permanently delete the file in my user file? Thanks.
Can't open/start Dropbox after reinstalling
Hello, I'm having serious problems reinstalling Dropbox to get myself out of the beta testing. I've managed to reinstall a stable version but now the app refuses to open/start. Please, help. I've copy-pasted the error message below. Thanks so much in advance. I use a Macbook Pro. 😕 bn.BUILD_KEY: Dropbox bn.VERSION:…
I've looked everywhere online for my selective sync settings, but I can't find them.
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere. I have found preferences and there is nothing about sync there. I have a colleagues whose screen shows sync under this menu. I have been on Dropbox since 2008. I upgraded the desktop app but don't know if or how I can update the desktop…
Why are folders that are unchecked on my Dropbox account not removed or closed from my harddisk?
There is a difficult problem with my dropbox folder on the harddisk. When synchronising with my Dropbox account my small harddisk (256 GB) is completely full. And so the synchronising process is becoming interrupted. So I uncheck some of the large folders of my account (together some 100 Gb) to make space on my harddisk…
How to mirror local files using Dropbox?
Hey everyone, I'm scouting the internet about something I've tried and google in different languages. Unfortunately, I don't get a 100% answer, so my question is... How can I synchronize the whole computer with all your "computers"? IOW. How to mirror your computer with a laptop, or even two computers? I am talking about a…
Problem with MacOs Ventura 13.0 on my MacBook Pro
When my MacBook rebooted after upgrading to Ventura 13.0, I got this message: “Dropbox.app” is damaged and can’t be opened. You should move it to the Trash. I clicked on "Cancel" and put this email together to send to y'all. What is the problem? What should I do?
I can't access some folders after installing the app
Hi, I purchased a MacBook Pro, running Ventura 13.5. I installed Dropbox so I could access my existing files. After the install, I can only accesses a small portion of my files (they seem to be the ones saved to Dropbox, not one of the included sub files). Major file folders (Documents, Photos) are in Dropbox sub files,…
Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documents. I’m not getting timely support from Dropbox it’s been almost a month of back and forth emails and still they offer no…
Signing out/one of multiple accounts only on the app.
I'm currently logged in to both my personal and work accounts on my Mac. I'm having some problems with selective sync in my personal account (that I didn't have before starting the work account) and before asking here how to solve them I'd like to try logging out of the business account only in case that's the cause of the…
My online -only files take up space on my Windows device. Why?
I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync any folders I am still getting the message "Can't sync not enough free space". In my system settings it appears the files…
Does desktop application support Windows Vista?
Does desktop application support Windows Vista?

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