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Beta Build 180.3.4745
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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On Mac Unable to backup an external drive. No pop-up.
Hi I'm on Mac, and I need to backup my external drive. and I can't find a way for the dropbox app to "see" the external drive! 1) when I first setup that drive, there was an auto massage from Dropbox if I want to add it to back up. I clicked No, as I was still setting setting up that drive. 2) Now I need to back that drive…
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Image dimensions no longer showing on my mac
Since updating to the new dropbox, image dimensions are no longer showing for dropbox images only. Under the image, the 2 lines used to be the filename on the first line and image dimensions on the second line. Now the second line says "available offline", which is useless information as there is a green check on the…
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Sync Issues
I am using WIN 10, but it is failing to sync. The taskbar item is missing from taskbar (even though the setting say it should be appearing. The status is Dropbox 178.4.4811 Syncing. However according to control panel the version i am using is 179.4.4917 Whenever i try to open Dropbox from the start menu, it fail to open. I…
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How do I resume an interrupted upload on the website?
if i upload large files to my dropbox account and my laptop goes to sleep the upload is interrupted. how do i resume the upload without beginning the process again?
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Dropbox uses too much internet & data. What can I do?
Hi, I just started up my laptop and connected it to my phone's wifi hotspot. My laptop instantly started using an insane amount of data (I'm talking 500MB in 10 minutes). Upon further inspection my data usage report shows that ''dropbox update'' is using all this data. I tried temporarily disabling synchronization but that…
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Unusual data/bandwidth usage and storage
We currently have two laptops running Dropbox and sharing the same folder. The first laptop is a Mac running Monterey 12.4. This computer shows the shared file as being 60.15gb and using 3.6% of storage allowance. Monitoring data usage for an hour showed that dropbox used approximately 2.2mB The second laptop is a running…
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Unlimited storage, backups and large files
Hi Guys, I have a question about the use of Dropbox. We now use Google Drive to sync and backup our computers. We are a video company with a lot of large video files to sync current projects and backup old projects which don't have to be on our computers anymore. Google changed policy for unlimited space, we need to…
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Desktop app not installing on Windows 10
After years, Dropbox on PC has stopped working. It didn't start so I uninstalled to try reinstalling. The uninstaller didn't work, I had to use IO Bit uninstaller. Now I can't install Dropbox Desktop anymore, even with the installer off line. I get the error "Installation failed. The Dropbox installer did not start.
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Desktop App won't sync PDF files
Starting last Saturday (07/15/23) the desktop app running in Windows 11 will not sync PDF files. My DOCM files sync, but the PDFs won't sync. I can copy them from my hard drive to the cloud using the Dropbox web site, but not with the desktop app. The only way I can get the files to sync is to uninstall the desktop app and…
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How to open word desktop in the online version
I open my document in microsoft word online version of Dropbox and I would like to edit it using my desktop app. How can I do this? There is no function for opening it in word desktop version.
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How to upload to Dropbox, without using up local disk space?
How to upload to Dropbox, without using up local disk space?
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Can't use Final Cut Pro on File Provider
Dropbox is migrating to the (relatively) new FileProvider API. They say Apple doesn’t allow Final Cut Pro libraries to be uploaded to cloud services. Anybody knows why Apple doesn’t allow it and if there is a workaround to upload those library’s? Would it be advised to migrate? I use final cut every so ofter for some hobby…
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Recently added files and folders are not showing on other users computers.
Hi, I'm sharing dropbox with my work colleagues. Dropbox is in the network folder and is being shared on the work network. We're all on Windows 11. Everything has been working fine until recently when it seems we are not seeing each other's updates on files and folders since the beginning of July. Below is some screenshots…
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Move folder option is not available
End users can't move files or folders. One of the folders is private, but no option to share other than via link. Want to move folders to the root of the company directory and share out with specific users.
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My app's stuck on Starting...
Hi. If you look back, I was here in April asking these same questions. The problem was never resolved, I just resigned myself to using Dropbox online instead of the App, The problem is only on my Windows 10 laptop which I reset in April (Dropbox was working fine on it before the reset). I have two other PCs, a W10 and a…
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Aliases on Mac
Dropbox 178.4.4811, MacOS Ventura I upgraded Dropbox to use File Provider, so the Dropbox folder now lives in ~/Library/CloudServices. Aliases no longer work. 1. If I create an alias to a folder (actually, to a package) in Dropbox by right-clicking and selecting "Make alias", the alias appears with the correct icon, but…
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Dropbox for windows crashes after launch
Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help After start DB i…
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Unexpectedly syncing an enormous amount of files and constant crashing
TL;DR - Many files seem to be indexing for no reason, some seem to be downloading locally, dropbox app is crashing every 5 minutes, I've tried most of the troubleshooting techniques, and have no solution for what I'm facing here. For the past week or so, Dropbox has been indexing in excess of 20,000 files without any user…
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Stable Build 179.4.4985
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Explain "Syncing" in Desktop App
Hey everyone! When the Dropbox desktop app is syncing or indexing, most of the time it shows you the amount of files remaining in the sync and the time it will take to do so. However, there are times when the app merely says "Syncing". No number of files or time remaining. Just "Syncing". Syncing what? Indexing? How long…
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Stable Build 179.4.4917
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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More options for pausing sync
It would be nice to be able to pause sync until the end of the day. Say 5 or 6 pm. 8am the next morning isn’t terribly helpful. It would be great to schedule the pause, like from 9-5 daily.
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A '.dbxignore' file popped up on my desktop. Can I delete it?
I now have '.dbxignore' on my desktop. Can I delete it or is it necessary to just leave it there. (Sorry if this is an inappropriate category, but I couldn't find an accurate one!)
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Windows Dropbox installer won't start on Windows 10
I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and downloaded the installer (which has always worked for me before) from the website (as I always have) .and ran it; I got a message…
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MacOS Users Severely Punished?
Hello- I'm a very long time DropBox supporter with both family plans and business plans for my small business. Want to double check what I'm finding for Mac Users. The following document outlines features Mac Users (who have an updated OS) won't have on Mac:…
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How to make dropbox not auto run on windows startup?
I tried to set dropbox not to run on startup and its the only up that run on startup even its set not to. I set on windows 10 from settings>apps>Startup>turnoff dropbox auto start (its stay in "turn off" mode). WIndows 10. dropbox for dekstop
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Online-only files are shown as zero bytes
I am currently on MacOS Monteray 12.4 and using SmartSync (online-only) by default. The Dropbox App version is v151.4.4304 . I noticed that all the cloud files are now shown as Zero bytes. I could still download them (make them available offline) but I remember in previous versions, I could see the size of the files before…
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Files "offloaded" to dropbox?
I need advice- It seems like my Mac is "offloading" a lot of files from the HD onto Dropbox and when I need the files they have to download from the Cloud. I have lousy Internet so I want to keep the files on my HD. My MAC has a 1T HD with over 550 Gigs available. How do I get the files back to my Harddrive and keep them…
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I uninstalled the desktop app, but the Dropbox folder is still on my computer. Any help?
Hi! I have problem with uninstalling dropbox from my computer... One day a donwload it because i need sync documents between my devices but in this time i dont need it. So i go to start panel and right click dropbox and click "Uninstall" so dropbox uninstall sucefully but in my computer is styll file "Dropbox" but when I…