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Dropbox not installed on Windows 7
Hello! I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem. Waiting for your reply Dropik
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Dropbox Memory footprint increased after update on FileProvider API CloudStorage
Hi all, On macOS M1 Max Sonoma 14.1, Dropbox used to take 650 MB in the Activity Monitor. My Dropbox folder is 600 GB and has more than 130k files. Now with the recent update on CloudStorage with the new FileProvider API, Dropbox takes 450 MB and an additional DropboxFileProvider takes 2.2 GB of memory Is that a normal…
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error 0x80004002
I've used dropbox for years but today it is a mess. Sent images from my android phone to desktop but they only show up on the webpage not in my library so I can't upload them to a selling website. Tried downloading, installing, updating. Installations seemed to be working but then stopped and now I keep getting the error…
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Add both personal and business DB folders to Windows Explorer
Apologies in advance... I'm certain this topic has been covered in another thread; I just didn't find that thread in all my searching. Feel free to simply point me in the direction of any threads that have covered this query already. I have an existing Dropbox plan under my personal Hotmail creds; it contains family trip…
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How can I stop Dropbox from automatically uploading photos?
Before I had Dropbox on my PC I had a really good utility for downloading photos. Dropbox decided, without my knowledge or approval, to automatically download photos to Dropbox rather than via my preferred (frankly better) utility. How can I change the settings to revert to my desired previous method. I tried the Dropbox…
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Issue with installing the desktop app
Hi Everyone, Has anyone else experienced appalling support service from Dropbox? We've had an issue with the app not installing onto a laptop and we're now at the week and half stage of the issue and counting. (Ticket #22829236: Dropbox Support) We initially got provided with a different installation link which still…
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Dropbox keeps indexing after installation
Hello, I am using Mac OS Sonoma 14.1. I installed Dropbox app on my completely clean computer, logged in, and chose the folders to sync. Then it kept syncing for a long time with no progress. I supposed it might have been be too many files, so then I chose one folder with 1GB. Nothing changed, the folders don't even show…
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The computers of all team members are not syncing
My entire team dropbox is not syncing for any of the members. After restarting all remote users machines the problem still exists. Any issues with dropbox? im stuck as to know how to resolve this.
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Online backup not working
I've chosen 3 folders for online backup, and set my preferences to automatic backups, once per day. I can see the folders online, and they contain all the files from the original upload. However, the automatic daily incremental backup does not work. It gets stuck at 99% and says it's updating 3 files. This message…
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Green Check Marks No Longer Appearing in MacOS Ventura Finder
Hi, I am running MacOS 13.1 on a 2021 M1 MacBook Pro. All of a sudden, several days after I updated to the latest OS version, the blue syncing, and green check marks no longer appear in the finder for my Dropbox Files. According to the menubar icon it is still syncing, and in the web version I think my files are still…
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Real folder size won't show in Finder
Hello, I am looking to resolve an issue I'm just experiencing now for the first time. When I do a command + i to see the size of a dropbox folder on my finder, the finder now just show me the size that the folder take locally. Before I could see the size of the full folder + the local size. For example, I have a folder of…
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Mac Sonoma/conflicted copies and app isn't loading
Not sure if the two are related (Sonoma and the conflicted copies) but I opened my dropbox this morning (after installing Sonoma last night) and all my shared folders had been replaced with conflicted copies. The originals were nowhere to be found. I went to the web version and my MacAir and it showed both copies (original…
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How do I download my data?
How can I download my data from the dropbox completely and then delete my account? do I need to contact support?
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Sync Issues "couldn't download. in the file info unselect the locked checkbox"
My dropbox is stuck on a syncing issue on Mac OS Mojave 10.14.6 / Dropbox version v185.4.6054 It shows 97 files left to sync but there is an error that says "couldn't download. unselect the locked checkbox" and just sits there. It gives me an option to go to the folder and "fix" the issue. In finder I select "Get Info" and…
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Help - Issue of uploading photos downloaded to dropbox to nas
Hello, everyone. I'm a Korean user. I'm sorry. I don't know English, so I use a translator, so sentences can be awkward. If you save photos taken with your iPhone 12 to your PC via drop box auto sync, they look normal on your local PC, but if you upload them to Synology NAS, they will corrupt your files. When I upload a…
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Can I prevent *.odt files from opening in Word?
My client uses LibreOffice -- latest build -- (which I applaud, and prefer myself) and both of our machines are set to open *.odt files in LibreWriter, but the web interface says these are Word files and opens in Word for Web by default. This screws up the file something fierce, as Word for Web apparently does not do *.odt…
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Dropbox removed "Save hard drive space automatically"
I thought "smart sync" was so that Dropbox automatically makes files I haven't used in a while online only. I don't see a smart sync option on my M1 Mac (macOS Monterey 12.1), but I have "Make online-only" and "Make available offline" when I right click on a file. But I don't seem to have a smart sync option enabled…
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shared folder will not sync after switch to new computer
Shared folders I moved my client to a new computer, and now none of the folders he shared are syncing correctly.
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Dropbox Badge Doesn't show alert if someone viewing/editing file
Hi there, I really needs help here.. I and the office got the shared folders, but when we opened it, ussually dropbox badge going to show there's also my partner viewing/editing my files.. But recently, the badge doesn't show anything.. I did check on the internet, and theres nothing wrong.. And yeah my Dropbox plan is…
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How do I disable the computer backup feature?
I installed dropbox basic to share some files -but i accidentally set up the backup feature - now it says my storage is full. I don't want any backups on dropbox. How do I free up space? It won't allow me to move the files off of dropbox storage unless I upgrade
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How can I check the size of each single folder or few files together?
Hi All, Is there any way how to check size of the folder or even several selected files together via web browser?
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Error 0x80070780 when copying a file out of Dropbox folder even with Dropbox uninstalled
I have just got a new Windows 11 laptop and was trying to move files to it and re-organise and everything has gone wrong. The standard folders of Documents, Pictures, Music and Video are now either inaccessible or have duplicates else where. I am trying to copy a file from under the Dropbox folder to a folder outside…
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Getting Dropbox Backup to work on my machine
I've got a desktop PC running Windows 10. I've had a free Dropbox account for some time which I've accessed solely through the web. Recently I've upgraded to the 2TB option as I want to use Dropbox to back up my documents. I've downloaded the Dropbox app. An added complication here is that I have 2 drives - the C drive is…
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only 2 of the 3 devices are syncing
I have been using Dropbox with 3 devices (desktop, notebook, phone) for about 8 months without any problems. As of last week, my desktop stopped sending and receiving files from the other 2 devices. My other 2 devices still sync with each other without any problems, which matches what is on the web. My desktop uses Windows…
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High memory usage on Mac M1
Hi, I've just installed my first M1 iMAC and entered the Dropbox beta program. I need to add that I run an Intel base MB Pro in parallel and I've entered the beta program there as well. So far everything went fine, Dropbox runs Apple nativ and functionality is as expected (well known from the past). Checking memory usage…
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Folders and files not showing on my other devices.
Hi, my files are not showing on my other devices. On my desktop computer, I have a shortcut to my dropbox. I have 30 folders showing in one main folder. When I go to the online folder only one file shows. Please help me figure out how to have them sync to all of my devices? Thank you.
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Syncing 45,000k files indefinitely
I have a business account, with just over 4TB of data being sync'd. I have several computers of various ages. All my computers are downloading the entire data set locally to each computer, since each computer is backing up the data to a local storage in each location. This workflow works on all my computers, except on one…
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Beta Build 187.3.5526
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * In the Manage hard drive space window, users can click the Folders tab to view offline files organized by folder structure and select folders to make them online-only. *…
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Dropbox says I am running out of quota, however I deleted everything and the message is still there
I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And also, I can see the same message that I have used more than allocated space when, in fact, there was no file of mine on…
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Stable Build 186.4.6207
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Improved Manage hard drive space feature with better error messaging and handling. * Beta users will see live Dropbox storage usage when opening Manage hard drive space for…