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High CPU usage even when not syncing or indexing
For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might be happening, and what I can do to get Dropbox to idle properly? I'm on a MacBook Air, running macOS 10.13.6 and Dropbox…
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Beta Build 183.3.6931
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Impossible to access my files (documents, downloads and desktop) on Mac because of Dropbox sync
Hello, In 2020, I worked for a company and I had to download Dropbox on my computer. Since 1 week, I encountered a big issue with my Mac since I can no longer access all my files. For example, when I try to open my file Documents it says ""Documents" cannot be opened because the original item cannot be found.". I called…
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Waiting to be linked to a dropbox account
Just setting up a new W10 laptop and trying to install dropbox and sync my files. I have downloaded the latest version of the app 165.4.4300. The Dropbox icon in the system tray is greyed out. Opening this I get the message WAITING TO BE LINKED TO A DROP BOX ACCOUNT. If I click on the Sign In button nothing happens. I have…
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Information not loading up from my PC to my iPad for a while now. What do I do?
My Information has stopped loading up from my PC to my ipad since May. How do I reinstate this?
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Shared folder keeps being moved
Ciao a tutti! Scusate se scrivo in italiano ma sarò più preciso. Da circa una settimana una cartella condivisa si va sempre a spostare all'interno di una altra cartella. La abbiamo corretta da ogni pc, da ogni account anche on line. chiedo se mi potete spiegare come farla restare al suo posto. Grazie mille. Menek…
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The desktop app doesn't get removed, it's stuck when trying to remove it.
I need to remove and re-install the app from the laptop as synch has stopped. When I remove it, it holds and states: app is not removed. How to either re-activate synch or to remove and re-install the app?
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After File Provider update, files won't load or show in Finder
Hello all, I allowed the File Provider update as prompted by the sync app. However, since the Dropbox location has moved from Favorites to Locations on my Finder app, my Dropbox files won't show up; I get a spinning wheel and a message of 'Loading' that never resolves itself or loads any of the Dropbox folders. I'm working…
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Share button has disappeared from the right-click menu in the Dropbox folder
Hi all, can someone pls help me figure out where the share function went in the Dropbox desktop app for Mac? If I right click on a folder I get the following options: send a copy, rewind, view on Dropbox.com, make online only, and don't sync to Dropbox. I used to get a share and copy link function was easy and intuitive. I…
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Deprecated message using Dropbox from Fedora RPM repos
System information: Operating System: Fedora Linux 35 KDE Plasma Version: 5.24.2 KDE Frameworks Version: 5.91.0 Qt Version: 5.15.2 Kernel Version: 5.16.11-200.fc35.x86_64 (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-1065G7 CPU @ 1.30GHz Memory: 7.5 GiB of RAM Graphics Processor: Mesa Intel® Iris® Plus…
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Dropbox on a server stops syncing at least once a week and needs a restart
Hello. I run Dropbox on a server to get the news uploaded from a third party for a radio station. At least once a week it stops synching and I have to end all running versions and restart it. I'm running the latest version and I don't get any error messages. Any ideas what might be causing this?
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files appear on Mac and online, but not on PC
What am I doing wrong? I have a system of collecting these files for a writing comp. Download Word or PDF doc from emails, drag them from Downloads to Dropbox-->ParticularFolder (one of two) When I get 10 files in a folder, I then create a sub-folder, and share that with the 2 judges. So far, I have done this 4 times. No…
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Beta Build 183.3.6909
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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What does the orange minus icon mean?
Hello- A couple of days ago, my Dropbox files suddently had an orange minus sign and the content was unavailable. I Googled the symbol, and uninstalled OneDrive---without success. This may be associated with a problem I've had since starting Dropbox---I seem to have two accounts. When I Iog into Dropbox.com, I get one set…
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Dropbox App: File provider update not working
Hi all, I'm on macOS 13.5.1 on a mac mini and I have a private and a business account installed (Dropbox version 181.4.5678). Today I received the notification that I can update to the new version with the file provider. I clicked on «start now» and clicked through the steps on the popup. A few seconds after the file…
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Sync Dropbox to External Hard Drive
The Dropbox backup function allows backing up files from an external hard drive, but there is currently no function to sync a dropbox folder to an external hard drive. Could you please add such a function? I am teaching a class and need to bring a flash drive to the classroom, which contains lecture notes, assignments,…
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Can I share my main user folder to other users?
How can I share my main folder with other users instead of sharing each folder one by one to users? example: MYBusiness/Mike/Folder1 How do I give people access to everything in my folder (Mike) so they'd have access to Folder1/2/3/4 and so on.
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Offline files not downloading on Mac?
I use Mac (OS Monterey 12.4), and have selected "Make available offline" on my dropbox for new files and selected all folders to sync to my Mac. However the files are not being made available offline. Files that I open remain available offline for a while, and then retreat back into the cloud. This problem has been going…
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Dropbox symbol has a red square box
Hi there The Dropbox symbol shows a red square and I cant find a description. What does that mean? Dropbox says "alles auf dem neuesten Stand" (ie. all actualized) Thanks, André
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Reactivating Dropbox on a previous device ...
I have a MacBook Air M2 (MBA) running Ventura. I previously installed Dropbox (DB) on that computer but had to stop syncing because I wanted to run it on 3 other devices. When using my MBA again, I launched DB. I had to unselect one of my other DB devices. When DB began, I thought it was verifying my files to match them…
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I deleted files from the desktop app, but they were also deleted from my web account
Hello, On Monday, there was no free space left on my computer. After checking, it turned out that Dropbox downloads all the files to my computer. I turned off dropbox and deleted all downloaded files from my computer. Then I turned on dropbox and changed the sync settings, online. It did not help. But today it turned out…
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"Can't import photos from this device" pop up but files get backed up.
Hi, Whenever I connect my iphone to my mac, the "Can't import photos from this device" pops up, but the photos do get backed up to dropbox. However, I do not see my iphone device in Sync and backups tab, and assuming maybe that's the reason why the pop up keeps showing. It's quite annoying because it's not only once that…
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How to stop the desktop app backing up my pc
How do I stop the Windows App trying to backup my PC. There are no settings when I open the app, only my list of files in DropBox. Since I could not stop,this function, I just deleted the desktop app. If someone can tell me how to stop this problem, I will reinstall. Thanks for any help.
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Slow Sync Speed (<1MB) on MacBook Pro (M1)
Currently, my MacBook Pro with the M1 chip, purchased in October 2022, is syncing my files to Dropbox at less than 1mb/sec, but I've seen that I can send up to 100mb/sec to Dropbox. My initial sync 2 weeks ago was smooth. Yesterday, I made 200GB worth of changes (additions/edits), and since then, the sync has been slow.…
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File locked but team is still able to edit?
I locked a file in my dropbox desktop files. My coworker has been able to edit it online even though it's locked. Why is this happening and how to prevent that?
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Beta Build 183.3.6853
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * This update introduces a new surface to track storage usage and manage online-only files vs. offline files to help manage hard drive space.* This feature is currently in…
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Open the same files in 2 devices and locations at the same time
Hello! When I have an account opened in one device, I can't access the same account on another device in a different location. Is there any way we can avoid that?
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Can't drag files to the Dropbox folder, red line when I try to.
My drag feature has stopped working. A red circle appears with a red line across it. This has only happened over the weekend. Its a basic plan with only 74mb space used so not a storage issue. All help greatly appreciated, From reading other forums it seems updates cause this issue, I honestly couldnt tell you if my PC ran…
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Accidentally synced all my computer files to Dropbox
Please HELP me... Im new to dropbox and have accidentally upload (synced) all my datas. Now my porgramms cant find the path of the folders. Is there a posibility to get my Data back on my PC?
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We can't restore to this computer since it's already backing up
I just installed and setup Dropbox Backup. The Mac Dropbox Backup app seems to be out of sync with my Dropbox Backup. My initial backup of several folders completed long ago (1:52 pm), but even now (4:24 pm), the "Restore" button is grayed out and when I mouse over it, it says "We can't restore to this computer since it's…