Desktop

Can I save an external hard drive to Dropbox without putting them on in my Dropbox folder?
I want to store the contents of an external hard drive to my dropbox, without having to move it's contents over to my internal hard drive on a MacBook Pro. Can I do that?
Can't install dropbox
Hello developers, I am unable to install new version of dropbox. My PC is HP EliteOne 1000 G1 27-in 4K UHD AiO Before it was correctly but now it is not showing in System Tray and also not synching. I have uninstalled and reinstalled several times but not working. I have also deleted Drob box folder, but seems to be not…
Upgrading Database
My Dropbox app has been 'Upgrading Database...' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-date. Could this be stuck or will it eventually upgrade? Any advice appreciated!
Can't find my PC folder in Dropbox anymore? What is happening?!?
I don't know what's going on, but I've been using Dropbox for years now, and I had it set up so that there was a folder inside my Dropbox called PC, where all my PC files where synced to in real time. so for instance, it didn't mattered if I entered my "Pictures" folder from the PC, or from the Dropbox folder, both would…
Conflicted file issues
Currently, there are approximately 10 users using Business Dropbox, and we are experiencing numerous issues. These issues include frequent creation of conflicted files, even when users are not accessing the same file. Additionally, conflicted files cannot be deleted, as they keep restoring themselves after deletion. Is…
Beta Build 186.3.6141
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Beta Build 186.3.6103
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Improved Manage hard drive space feature with better error messaging and handling. * Beta users will see live Dropbox storage usage when opening Manage hard drive space for…
Unable to open some files on my computer since October 21st update
Hi, Since the update on Saturday, I can't open some files. I get Location is not available error. "C:\Users\.... is not unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the…
Impossibile avviare Dropbox - I can't open the app
Buonasera, quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio "Impossibile avviare Dropbox". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. Chiedo aiuto, grazie.
Can I delete the Dropbox context menu items that appear when I right click on a file?
Hi I need to delete the context menus (Send a copy, Save in dropbox, Move to Dropbox, etc) when I right clic on a file. I'm on Mac 13.0. I've already tried to delete the DropboxToolsHelper but this came back after I re-loaded Dropbox. Thanks ! Rémi
STOP DROPBOX FROM SAVING SCREENSHOTS 2023
This is driving me crazy. I've followed online instructions but cannot find my dropbox preference where it supposedly gives me the option to turn off screenshots. Can anybody help?
System Tray Window shrinks every time I open it
This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's so small that it's completely unusable, as none of the text or icons are displayed anymore. I tried restarting my PC, uninstalling…
Dropbox Backup Won't Back Up Encrypted APFS External Drives
I finally found the Dropbox FAQ that explains why I've never been able to use the new Dropbox Backup program on my external drives: "Note: Encrypted APFS drives aren't supported." Apple recommends encrypting external drives that contain any personal information, and that's obviously for a good reason. Does Dropbox intend…
Not enough space but the app says otherwise.
I've create my account a really long time ago and at that point I've received this amount of space. The app still displays this amount of space, but at the same time it tells me that I don't have enough space and I should upgrade becaseu files would not sync. Should I just assume that this is a bug because it did not take…
Dropbox client lacks ability to sync folders to specific directories.
I'm hoping to switch cloud platforms this year and was considering a number of options. I am currently exploring Dropbox, but I am somewhat shocked by the desktop syncing client lacking such basic functionality. It gives me the option to sync only to a single Dropbox folder. Traditionally, in every other cloud service I…
Can I make files online only on one laptop, but available offline on another one?
My new backup laptop (Windows 10) has a tiny hard drive. Even after making several Dropbox folders online only, I still can't get Dropbox to finish syncing. And I want the files available offline on my main laptop (also Windows 10), where I need mp3 music files to be run in synch with karaoke (document) files with no…
Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac. I get this when I check the status in menu bar I've cleared cache, fixed permissions, and run check disk on my mac drive and no luck. Thoughts?
Dropbox couldn't set up the folder
I'm trying to restore a back-up of one of the folders from my old laptop, onto my new laptop. However, I get this message that Dropbox couldn't set up the folder: "Move folder back to its default location, then try again." The username of this new Windows 11 account is different to the username on the old Windows 10…
Unable to open files stored in the cloud from desktop.
Hi all, I am experiencing an issue where items stored online are inaccessible. When opening from the local Dropbox folder on my system, the file errors out, suggesting it is corrupt or incomplete. If the file is stored locally, it opens as expected. When I change all items to be Offline-Only, those same files can be…
Dropbox keeps saying, Downloading 67 files...
Hi, There's a similar topic, but nothing there works for me. Holding Space doesn't reveal any hidden buttons. I had files owned by root, but I changed the owner to my user (uid 1000) on the "source" laptop, and the problem persists (my uid on both laptops is 1000). There are not many files with spaces, and those that have…
Dropbox "folder" on computer, how does it work?
Not sure about the category. I have files in many folders on my computer. I want to use Dropbox as a Cloud, for storage only, occasionally for sending a video file to someone (which I've done). The free service is limiting in amount of files I can upload, so I'm thinking of purchasing a 2 or 3 TB account. 1) As you know,…
Links in Excel
Hi I have created an excel file in desktop app and uploaded into Dropbox. I also have pdf files that I have uploaded also. I want to create links from the spreadsheet to the pdfs. I opened the spreadsheet in excel for the web and created the links. All looks fine but i can only open the links if the sheet is in edit mode…
New Mac won't synchronize after transferring all files and apps from old computer
Hello, I purchased a new Mac. This one has the same storage capacity as my previous one. I transferred all my files and applications from one Mac to the other. I connected my new Mac to Dropbox but it doesn't work: - I can't open files from my Dropbox - I can't preview images on my Bridge applications - I managed to open…
Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work. Am I destined to not have this app on my laptop? Stacy
Dropbox Files Take Up Hard Drive Space
My laptop keeps showing me that my Dropbox files are taking up space on my hard drive. I am certain they are syncing and on the cloud. How do I resolve this? Thanks.
Cannot See files in my Desktop folder but can see them online
Hello all, thank you for accepting me into the community and thank you again for taking a look at this problem and helping me with it. My dropbox had been working fine and i never had issues. But two week ago i fixed my laptop and then this issue happened. i can see them on my online dropbox but i can't find them on my…
Dropbox not importing photos over wired connection between iPhone and MacBook
I have this issue every time my wife or I get a new phone. Dropbox upload over cellular or WiFi works fine, but it is slow. Here is my setup: iPhone 14Pro: Dropbox Version 316.2 (updated Feb 15, 2023); iOS 16.2 * Dropbox App: Personal tab > Camera Uploads > Off * iPhone Settings > Dropbox > Photos (set to All Photos) *…
Couldn't Start Dropbox
This is usually because of a permissions error. etc I moved the sync directory to my 😧 drive for info I suspect the dropbox_path might be the problem Text File bn.BUILD_KEY: Dropbox bn.VERSION: 141.4.3299 bn.constants.WINDOWS_SHELL_EXT_VERSION: 52 bn.is_frozen: True machine_id: 0f7a47a3-475d-470e-a9fe-b9154018bcc4 pid:…
Stable Build 185.4.6054
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed in this update: * Fixed an issue preventing file thumbnails from displaying for some macOS users. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit)…
Update the Dropbox Linux client to have similar features as Windows, MacOS
Why is there no updated Linux client for so long? The software doesn't offer online only options - I have an iMac and a Windows PC which can have adequate storage and can store online only, yet the Linux client has not had an update in a number of years. Is there a reason somewhere, as a paying client it would be really…

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