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"waiting for bolt.dropbox.com" message and I cannot download my photos to use?
I keep getting a message when I try to download any of the photos off of my shared dropbox folder. Why? How do I fix it? I need to download some of those photos pretty quickly and am so frustrated. I am on a Macbook Pro and am using Chrome for my internet connection. Please be specific with any suggestions on what I can do?
Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac
Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other things. Can I send a log? How do I even do this? Thanks in advance!
Massive download at startup is consuming huge download bandwidth
Hi there, Every morning, when I log in my linux box, I see dropbox consuming huge download bandwidth and remain doing so during several minutes, til the point I have to kill it process to be able to load any other web app/page (as example, I just had to kill dropbox process to be able to load this page I'm writting on). Of…
A simple picture and movie app within DropBox to organise our Gigabyte of cluttered souvenirs.
I believe this blog doesn't reflect the frustration of a big % of your users who have huge qty of pictures and videos scattered all over their DropBox. I believe those users have no idea of the existence of this blog, its survey and voting system. These are boomers and gen Xers who don't use Instagram, Snapchat, Tik Tok or…
How to restore folder I deleted off local drive
I deleted a folder from my local dropbox drive while leaving it still available in my online account. I now want to sync it back to my local drive. How do I go about that? I tried downloading the folder and copying it back into my local drive and it appended a "conflict" text string to the folder name.
Impossibile avviare Dropbox su Windows
È da ieri che sto provando a installare l'app desktop di Dropbox su Windows 11. A fine operazione, dopo il login attraverso il sito, ottengo un errore generico "Impossibile avviare Dropbox. Potrebbe trattarsi di un errore temporaneo. Riavvia Dropbox" con annesso anche un file txt col rapporto di errore. L'app rimane per un…
Getting rid of "Turn on Accessibility" box from Dropbox
Hi – does anyone know how I can get rid of a Dropbox box that has appeared on my Mac screen and has no red Off button for closing the box? It is a Turn On Accessibility box with a big exclamation mark in a yellow triangle. The options are Learn More, or Not Now, or Turn on Accessibility The Not Now button does not work.…
Couldn't upload. Give Dropbox permission to access this file
Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious…
'Make available offline' option issue - files keep reverting to online only
I'm having ongoing issues where some files I've made available offline keep reverting to online. For example, I'm working in Adobe After Effects, and my assets (videos, images PSDs) I've previously made 'available offline'. The next time (maybe a day or more later) I open my After Effects file again and it cannot find some…
Dropbox very slow with Windows explorer
After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropbox folder is torture since any operation it's very slow (creating a folder, copying a file, etc...) while if I use, for…
Keeping things in DropBox in the Cloud when deleted on Laptop.
I have a directory in Explorer for Dropbox and in that are a load of folders with files. I have a couple of questions; 1) if the folder is called e.g. 'Documents' and has the exact same content as my 'Documents' folder in OneDrive, is the content duplicated in the Dropbox folder on my hard drive? Or does Drop Box 'look'…
Best Practices for large numbers of files, when selective sync is not an option
I manage Dropbox for a small business and they have about 1.3 million files in their account. I've asked them if they can reduce the number of files and they are not able to. Nor are the employees (there are a dozen) able to selectively sync, they all need everything all the time. When setting up a new computer it can take…
Dropbox Hijacks Camera Mac/OS
Hi. I have a Sony Alpha connected to my Mac using the Imaging Edge Webcam software. It's important for Zoom video to work for me. However, if I have dropbox running I get the error message "Failed to connect to the camera due to conflict with the function of another applications that are running, or the camera's "PC…
Having to first open cloud stored files in finder before attaching or using them.
Hi All, My small company uses Dropbox Business on Macs. In recent times attaching cloud saved files or importing them into software like adobe has become a two-step process. If they have a grey cloud icon we first need to open them in finder so that the icon turns green and only then can we attach them to emails or open in…
Multiple issues controlling sync on Mac OS using File Provider
Hello, I'm currently having multiple issues controlling file sync since switching to the File Provider system on Mac. I'm running Dropbox 186.4.6207 on Mac OS Ventura 13.6. * I don't get the option to not sync certain folders. It used to be that I could right click a folder or file and there would be an option to prevent…
Couldn't Disable Backup Error Message.
Hello, I have been attempting to disable backup from my Macbook to my work Dropbox, and I keep getting the 'Couldn't Disable Backup' error message. I have paused syncing, and still not luck. Can you please help with this issue? Thanks so much
dropbox service in windows
There are numerous messages in the event log for dbxsvc -- the Dropbox service -- should I be concerned about this
Shared folder not visible to shared user
The office where I work has a Dropbox business account with 2TB of storage available. That account is under the office manager's name. Folders in her account are shared to my personal account. About a week ago, our largest (2.26. GB) records folder got moved to be a subfolder of another folder. I thought for a minute it…
Dropbox not syncing files
I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. The status icon says "connecting". My computer is connected to the internet so I don't know what…
Remove X from your Dropbox account?
Hello, recently I have been receiving warnings that say "Remove X from your Dropbox account and all devices? If you move this folder to X it won’t be available in Dropbox or on any devices." X are names of folder I’m simply moving in my computer, but not deleting in anyway, nor from Dropbox nor from my computer. At the…
How do I disable or remove capture?
How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecked the dropbox settings in the regular dropbox app, but my screenshot URLs still use the capture domain. Those do not work,…
Local storage decreasing when I set folders to online-only
I need to free up space on my iMac's local drive. I set one folder on my Dropbox drive to online-only and instead of freeing up space, I'm watching it slowly eat up the local drive. The folder I set to online-only had just 42mb worth of files on it but my local drive space has now decreased by almost 1gb and continues to…
My files aren't syncing between my 4 devices, why?
I have two PCs, an iPhone, and an iPad each with Dropbox and Dropbox is not syncing among my devices unless I reinstall the app.
Dropbox Link in Finder Window Sidebar
I experienced the change that moved the Dropbox folder to "Cloud Storage" and the sidebar link from "Favorites" to "Locations" on my MacBook Pro (2019 16", Intel CPU). However, after migrating to a new Apple Silicon MacBook Pro (same OS version - Sonoma) today, my Dropbox folder is still in "Cloud Storage", but the sidebar…
Stable Build 187.4.5691
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * In the Manage hard drive space window, users can click the Folders tab to view offline files organized by folder structure and select folders to make them online-only. *…
Beta Build 188.3.6042
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Updated overquota message with info and links on various upgrade plans. Fixed in this update: * Improved error handling for Manage hard drive space feature. * Windows…
Tagging/Photo Organization
Hi there, I've read in many posts that unfortuantely Dropbox does not have tagging capabilities. Does anyone have any suggestions for the next best thing? How best to organize and locate photos when you have thousands saved? Thanks
"Make available Offline" does not work over cellular network - Mac
Hello all, I have a problem with Dropbox when I am on the road and over cellular. When I want to download files that are only online by "Make available Offline", nothing happens except that two icons are next to each other. The file is not downloaded but if I double click on the file, the file will be downloaded. When I am…
Can I back up my computer and download the files to another computer?
Hi, I know for a fact that I am not posting this in the correct place. But I don't know where else to post it. All I want to do is make a backup of the C: Drive from my old laptop and download those items onto my new laptop. But I can't figure out how to do this. Thanks

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