Desktop

I was trying to access the folder in a new window and stutter clicked on the context menu and clicked "Make Available Offline" for a drive that's 700 GB of design files.. Aside from quitting the app to prevent it from syncing the entire drive and bricking my hard drive to capacity, is there a way to undo this setting? I'm…

Drop down menu with select and multi select

Thanks in advance for any help. I'm migrating to a new PC. How do I get both Personal & Business directories to show in File Explorer? My old PC is Windows 11 and File Explorer shows both my Dropbox (Personal) and Business Dropbox directories. Been a few years (5 actually) and don't recall how I managed that before. My new…

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed computer backup restoration issue on devices with OneDrive backup enabled. * Added functionality to automatically restart 'explorer.exe' when Windows Explorer causes sync errors during…

To my great surprise, I just realized that my entire Mac home folder now exists within dropbox! I learned this while aboard a plane without internet access. I see that within dropbox settings, there is an option to "new files default: available offline". But what about the rest of my files. I need them to be accessible…

Hi, I have problem with opening of photos files, stored on Dropbox. Browser Using browser logged to Dropbox in preview phase, getting message "Couldn't preview this file", after downloading and opening, message is "It looks like we don't support this file format". Explorer Opening files from explorer side, (Dropbox client…

Hey. I recently reorganized and renamed my company files in Dropbox on my Mac. After that, he spent hours synchronizing 7,000 files. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. Now it is taking forever indexing. What should I do? Uninstall and delete the…

I recently bought a new Mac and used the Apple Migration Assistant to transfer all of my data from my old machine to my new one. This included the Dropbox folder and everything else. The migration went smoothly (in the past I have had issues migrating the Dropbox folder) and now I have all of my files on my new machine…

My excel document when I close it and reopen it from drop box it reverts back to an old saved excel spread sheet and doesn't show my updated information?

Hello, After upgrading my subscription from monthly to annual payments, I suddenly have multiple versions of Dropbox in my account. I've found that I can't delete any of them without deleting all of them. How do I merge them all back into one? Windows 10 desktop I would download a screenshot, but this page won't allow it.

Hello I would like to know if it is possible to hide a created directory to specific users from the windows interface?

The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2 1) Everything is in the iCloud no need to have computers with a lot of memory capacity 2) Everything was really easy to manage with the Dropbox App with the PC and Handy, especially in terms of…

Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect. Any ideas or anyone else seeing this behaviour? Thanks

Dropbox not synching for hours/days. Tried multiple fixes: reinstall dropbox; remove in process files, tried fix permissions and fix hard links. Removed non-synching files. Reboot computer, suspend and restart synching. Currently stuck as it has been on "Synching 1456 files" 28 MB. By the way, why doesn't dropdown menus…

Ho acquistato la licenza per 3 dispositivi. Ho installato dropbox desktop su 2 pc + sul mio cellulare. La sincronizzazione tra i 3 dispostivi ha sempre funzionato. Sui 2 pc ho l'antivirus kaspersky. Dopo aver rinnovato la licenza dell'antivirus Kaspersky sui 2 pc, dropbox si sincronizza solo su un pc e sul cellulare. In…

Hello, I would like to have a folder placed in a computer, uploaded from that computer into dropbox as it is usually done, but only available to other computers through dropbox without downloading the folder into those other computers as well. How can I do this? Many thanks for helping me. Paulo

Hey All, I'm moving over to Dropbox from GoogleDrive. I have Gigabit Fios (recent upload speed test 686.4mbps), but Dropbox is maxing out around 2,000kbps. I have 'don't limit upload' enabled. Any suggestions?

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a source of crashes on Windows machines with limited memory. * Added functionality to automatically restart 'explorer.exe' when Windows Explorer causes sync errors during file system…

For some time, every time I create a new file on my MacBook using Microsoft software that I save to my Dropbox, the computer automatically creates the file (e.g. a document) and a separate folder with a backup copy of the file created. It's annoying, creates clutter, and probably uses extra memory. How can I stop this so I…

This is a new PC (Win11 Home) and I've installed the Dropbox client (191.4.4995) and then used Selective Sync to limit what is to be downloaded for offline use. My account is Dropbox Plus (2TB). I have "Save Harddrive Space Automatically" = Off, so all folders selected should download 100% for offline use. Sync status…

I have 1,000s of files on five iMac's that need to be transferred from iCloud to Dropbox... unfortunately they are reappearing in my iCloud folder . Is there a configuration in iMac I need to change?

Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?

I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I also right clicked a file and unsync is not an option either. Everything has a green check mark, no cloud.

Hi folks (not sure if this is the right category) Got a really weird issue with drop box locking me out of saving a file as a brand new file while synch is on. I have a default After Effetcs project file that i resave as a new file for each use. But when i go "save as" and use a brand new file name - drop box says it cant…

ve been a paid user for several years. It used to work seamlessly in the background and I loved it and recommended it to many orgs and friends. I'm on here today because I just set up a new Mac Studio. I installed DB and it seems to have randomly decided what folders would be online only and what folders are duplicated on…

I'm a long-time user of Dropbox via my employer's corporate account. I have recently opened an individual (3 TB) account to back up my personal files (mostly pictures and movies, some documents) on my Mac. I saw that there is a relatively new feature (Dropbox Backup) through which I can back up folders without moving them…

I finally realized that I was using the incorrect email address to log in to my existing dropbox account. I've downloaded the desktop app for mac. When I launch the app, it appears that I'm not signed in and now I can't locate the sign in dialogue box 

Hey, I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020. Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings. But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But…

Hi. My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system. 

i am running OSX 10.13.6 on a mid-2010 mbp, and Dropbox requested an update, which then broke the version i had, and the dropbox site only seems to have the latest version ... in fact when i login during the attempted installation, i get a message that i have to get the latest version can i get an old installer that will…